Communicating in Organizations

Study Notes

Professionalism encompasses conduct, aims, attributes, behaviors, attitudes, values, and character. It's crucial for successful and respectful interactions within the professional workplace with individuals and other organizations.

Demonstrating professionalism supports organizational missions and goals.
Improved performance, reduced conflict, and enhanced employee morale, lower absenteeism and turnover rates, positive image, and attracting better job candidates are all linked to professionalism.
Professionals with strong qualities are more successful and prioritized for advancement opportunities. These individuals are seen as competent, credible, and dependable, which boosts confidence, job stability, and job satisfaction.

Respectfully and promptly communicate with others.
Practice good manners and optimistic attitudes, avoid being negative and grumpy.
Demonstrate strong team interaction skills.
Be humble but decisive.
Adhere to and respect company culture and policies.
Honor commitments and take accountability.
Be punctual.
Avoid excessive smartphone use.
Avoid slang, sexism, and profanity.
Offer solutions to resolve issues and assist colleagues.

Communication is information exchanged using language, gestures, or symbols, leading to shared understanding and achieving desired outcomes.

Strong communication skills are important at all career levels (entry, middle-management, and upper-management).

Communication is essential to all organizational activities.
Examples of business communication media and the two most widely used in the U.S./Sri Lanka are needed.

Organizational communication encompasses all forms of communication within an organization, involving internal and external stakeholders.
Examples of organizational communication types include formal communication, informal communication, downward communication, upward communication, horizontal communication, and diagonal communication.