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Tourism Integration vs Vertical Integration

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Tourism Integration vs Vertical Integration

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Questions and Answers

What is one of the tasks of a travel agent, according to the text?

Cooking meals for travelers

Making reservations (correct)

Performing surgery on customers

Repairing electronic devices

Which activity is NOT mentioned as a duty of a travel agent in the text?

Preparing and controlling budgets

Invoicing clients

Issuing travel tickets

Taking care of pets during trips (correct)

What kind of communication methods are mentioned in the text for travel agents?

Text messages and video calls

Social media hashtags

Telephone, e-mail, and letter (correct)

Smoke signals and carrier pigeons

Which financial task is NOT listed as something a travel agent should do?

Tracking cryptocurrency investments Signup and view all the answers

What is a key responsibility of a travel agent in handling customer issues?

Intervening between principals regarding customer complaints Signup and view all the answers

What type of products and services might specialist travel agencies offer?

Medical tourism, golf holidays, and painting holidays Signup and view all the answers

What is the main difference between front office and back office procedures of travel agents?

Front office involves customer-facing activities while back office involves administrative duties Signup and view all the answers

Why is it important for travel agencies to undertake certain procedures every day?

To maintain control over operations and ensure availability of resources Signup and view all the answers

What kind of companies do agents deal with to secure contracts for providing travel arrangements?

Large companies Signup and view all the answers

Which type of travel agencies may have staff that are specialists in a particular geographical region?

Specialized travel agencies Signup and view all the answers

What is the main goal of tourism integration?

Enhancing efficiency and sustainability in the industry Signup and view all the answers

In vertical integration, what determines whether it is backward or forward integration?

The level in the chain of distribution where it occurs Signup and view all the answers

What differentiates horizontal integration from vertical integration?

It involves merging with competitors offering similar products Signup and view all the answers

What types of services does a leisure travel agency typically provide?

Package holidays and short breaks Signup and view all the answers

Which statement best describes the role of business travel agencies?

Specialized in handling travel for Meetings, Incentives, Conferences, and Exhibitions (MICE) Signup and view all the answers

How do vertical and horizontal integrations differ in terms of the stage of distribution?

Vertical integration can occur at various levels, while horizontal integration occurs at the same stage. Signup and view all the answers