RSC Eurasia Case Management Process

119 Questions

A case can be removed from the Requested by USCIS Case Group if there is a Not Clear security check result.

False

If a case is in a Travel or Resettlement Case Group, it can be removed from the Requested by USCIS Case Group at any time.

False

Cases with a Case Size of 0 should be removed from both Resettlement and Travel Case Groups.

True

A case can be removed from the Requested by USCIS Case Group if it is no longer in a Travel or Resettlement Case Group after the USCIS Interview.

False

Before removing a Stateside case from a Case Group, ensure that the other cases in the Case Group do not also require the addition of that US Tie.

True

An Employment Verification (EV) case can be removed from the Case Group at any time.

False

Removing a case from the Requested by USCIS Case Group will affect case travel timelines.

False

If a case is in a Travel or Resettlement Case Group, it can be removed from the Requested by USCIS Case Group only after the USCIS Interview.

False

RSC Eurasia Travel status is set to 'Allocation & Assurance Not Started' when a case is in progress.

False

A case can be closed automatically in START if it has a Not Clear security check result.

False

Applicants in Turkey who have or obtain Turkish citizenship are eligible for the USRAP program.

False

The six-month inactivation period in START allows time for the RRE, RFR, or I-602 Waiver process to supersede the 90-day filing requirement.

False

RSC Eurasia Allocation & Assurance status is set to 'Medical will expire after the due date' when a case is in progress.

False

The DOS Case Closure Letter is used to inform applicants of their case closure due to security concerns.

False

Cases that are closed before completing their USCIS interviews are referred to as 'Pre-USCIS Close'.

True

RSCs will follow post-USCIS case closure guidance if an applicant in Turkey has Turkish citizenship.

False

Applicants can change their email address by contacting the RSC directly.

True

RSC does not verify the email address of applicants.

False

Employment verification is not required for listed employment.

False

An Exit Permit is not required for applicants.

False

Expedite requests are automatically approved.

False

Fingerprints are not required for applicants.

False

Informational memos are not sent to applicants or third parties.

False

Medical exams are not required for applicants.

False

Receipt Notice is a type of communication that involves a discussion about protection and legal concerns with applicants.

False

The Processing Availability communication is used to confirm the applicant's processing location.

False

Phone Number Change is a type of communication used to discuss the Pre-Travel Vetting Interview with applicants.

False

The Pre-USCIS Interview communication is used to schedule a PreScreen Interview appointment.

False

The Notification of Case Entry is used to inform applicants of their failure to appear for a scheduled appointment.

False

The Processing Location Confirmation is a type of communication that discusses the USRAP program access with applicants.

False

The Protection / Legal Concerns communication is related to the post-USCIS Interview processes and requirements.

False

The Automated contact log entry for PreScreen Interview scheduled event is a type of communication used to discuss security vetting with applicants.

False

A Case Group size must always be greater than 1.

False

Closed cases can be added to Case Groups for reporting and tracking purposes.

True

An employment card can be used as proof of legal status.

False

A U.S. Passport can be attached as supporting documentation to Case Groups.

True

Only Priority 2 EV cases can be added to Employment Verification Case Groups.

True

I-94 can be used to prove a U.S. Tie's legal status.

True

Case Groups are only used for reporting purposes.

False

Referral documents can be attached to Case Groups depending on access and case group type.

True

What happens to cases with Not Clear security check results in START?

They are not automatically closed

What is the purpose of the DOS Case Closure letter?

To share the reason for case closure with the applicant

What is the typical time period that a case is Inactive in START?

Six months

Can derivative children with Turkish citizenship continue to process under the USRAP program?

Yes, they can continue to process

What is the purpose of the Inactive case Availability in START?

To allow time for the RRE, RFR, or I-602 Waiver process

Why are applicants in Turkey who have or obtain Turkish citizenship not eligible for the USRAP program?

Because they have Turkish citizenship

What happens to cases that are closed before completing their USCIS interviews?

They are referred to as 'Pre-DHS Close'

What is the significance of the six-month inactivation period in START?

It does not allow time for the RRE, RFR, or I-602 Waiver process

What should be done with Case Size = 0 cases in Resettlement and Travel Case Groups?

Remove them from the Case Groups

When can a case be removed from the Requested by USCIS Case Group?

Never, if requested by USCIS

What happens to cases in a Requested by USCIS Case Group if they are no longer in a Travel or Resettlement Case Group after the USCIS Interview?

They remain in the Requested by USCIS Case Group

What is the condition for removing a Stateside case from a Case Group?

If the other cases in the Case Group do not require the addition of that US Tie

What happens to a case's travel timelines if it is removed from the Requested by USCIS Case Group?

The travel timelines are not affected

Can a case be removed from an Employment Verification (EV) Case Group at any time?

Why can a case be removed from a Requested by USCIS Case Group if it was in a Travel or Resettlement Case Group with another case?

If the cases decide not to travel or resettle together

What type of communication is used to confirm the applicant's medical exam, medical forms, and conditions?

Medicals

What type of communication is used to ensure that listed employment is valid?

Employment Verification

What type of communication is used to confirm PreScreen or USCIS Interview appointment?

Interview Confirmation

What type of communication is used to inform applicants of their case closure due to security concerns?

DOS Case Closure Letter

What type of communication is used to manage new derivative related information and activities?

New Derivative Information

What type of communication is used to discuss the Expression of Interest (EOI) Form for P-2 I-130 cases?

Expression of Interest

What type of communication is used to inform applicants of their inability or unwillingness to depart for the United States for any reason?

Non-Departure

What type of communication is used to verify an applicant's email address?

Email Verification

What type of documents can be attached as supporting documentation to Case Groups?

Only documents proving legal status

What is the minimum allowed Case Group size?

What is the purpose of adding Closed or Arrived/Stateside cases to Case Groups?

For reporting and tracking purposes

Which of the following documents cannot be used as proof of legal status?

Employment card

What type of Case Group must be created by an EV User for Priority 2 EV cases?

Employment Verification Case Group

Which of the following Case Groups can be added to if they meet the requirements?

Both Standard and Special Case Groups

What is the purpose of Case Groups in the USRAP program?

For both reporting and tracking purposes

What is required for creating Case Groups for applicants who wish to travel or resettle together?

Both the PreScreen Processing Guide and the P-3 AOR/P-2 CAM Processing Guide

What is the purpose of the Receipt Notice communication?

To confirm receipt of documentation or forms sent by the applicant or third party

What is the purpose of the Processing Availability communication?

To confirm applicant processing location

What type of communication is used to discuss protection and legal concerns with applicants?

Protection / Legal Concerns

What is the purpose of the Notification of Case Entry communication?

To inform applicants of their failure to appear for a scheduled appointment

What type of communication is used to confirm applicant processing location?

Processing Location Confirmation

What type of communication is used to discuss Pre-Travel Vetting Interview with applicants?

Pre-Travel Vetting Interview

What type of communication is used to schedule a PreScreen Interview appointment?

Pre-USCIS Interview

What type of communication is used to inform applicants of their Case Number?

Notification of Case Entry

Match the following documents with their purpose in Case Groups:

Certificate of Naturalization = Proof of legal status for U.S. Tie AORs (CAM, P-3, or P-2 Lautenberg-Specter) = Referral documents Employment Verification holder documents = Supporting documentation for Employment Verification Case Groups I-94 = Proof of legal status for U.S. Tie

Match the following Case Groups with their requirements:

Requested by USCIS = Cases including applicants from the same referral document Employment Verification (EV) = Must be created by an EV User for Priority 2 EV cases Standard Case Groups = Cases with a Case Size of 1 Special Case Groups = Cases with a Case Size of 0

Match the following Case Group sizes with their permitted status:

Case Size = 1 = Permitted and sometimes necessary Case Size = 0 = Not permitted Case Size > 1 = Always required Case Size < 1 = Not allowed

Match the following situations with the correct action:

Case in a Travel or Resettlement Case Group = Can be removed from the Requested by USCIS Case Group at any time Case with a Case Size of 0 = Should be removed from both Resettlement and Travel Case Groups Case in a Special Case Group = Requires additional documentation Case in a Standard Case Group = Can be added to any Case Group

Match the following documents with their purpose in supporting Case Groups:

U.S. Passport = Proof of legal status for U.S. Tie Referral documents = Supporting documentation for Case Groups Employment card = Not accepted as proof of legal status Certificate of Naturalization = Supporting documentation for Employment Verification Case Groups

Match the following Case Groups with their purposes:

Case Groups = For reporting and tracking purposes Employment Verification Case Groups = Only for Priority 2 EV cases Standard Case Groups = For case processing and allocation Special Case Groups = For case closure and inactivation

Match the following situations with the correct action:

Case in a Case Group with a Case Size of 1 = Can be removed from the Case Group at any time Case in a Travel or Resettlement Case Group = Can be removed from the Requested by USCIS Case Group after the USCIS Interview Case in a Special Case Group = Requires additional documentation Case in a Standard Case Group = Can be added to any Case Group

Match the following documents with their purpose in supporting Case Groups:

I-94 = Proof of legal status for U.S. Tie AORs (CAM, P-3, or P-2 Lautenberg-Specter) = Referral documents Employment Verification holder documents = Supporting documentation for Employment Verification Case Groups U.S. Passport = Not accepted as proof of legal status

Match the following Case Groups with their characteristics:

Requested by USCIS = Cases cannot be removed from this group if there is a Not Clear security check result Employment Verification (EV) = Cases can never be removed from this group Resettlement = Cases with a Case Size of 0 should be removed from this group Travel = Cases with a Case Size of 0 should be removed from this group

Match the following Case Groups with their rules:

Requested by USCIS = Cases must remain in this group even if they are no longer in a Travel or Resettlement Case Group after the USCIS Interview Employment Verification (EV) = A case can never be removed from this group Resettlement = Cases with a Case Size of 0 should be removed from this group Travel = Cases can be removed from this group if the cases decide not to travel or resettle together

Match the following situations with the corresponding action:

Case Size = 0 = Remove from Resettlement and Travel Case Groups Not Clear security check result = Do not remove from Requested by USCIS Case Group USCIS Interview = Cases can be removed from Requested by USCIS Case Group if they are no longer in a Travel or Resettlement Case Group Travel or Resettlement Case Group = Remove if the cases decide not to travel or resettle together

Match the following Case Groups with their characteristics:

Requested by USCIS = Cases can be removed from this group if they are no longer in a Travel or Resettlement Case Group before the USCIS Interview Employment Verification (EV) = A case can never be removed from this group Resettlement = Cases with a Case Size of 0 should be removed from this group Travel = Cases can be removed from this group if the cases decide not to travel or resettle together

Match the following Case Groups with their characteristics:

Match the following situations with the corresponding action:

Case Size = 0 = Remove from Resettlement and Travel Case Groups Not Clear security check result = Do not remove from Requested by USCIS Case Group USCIS Interview = Cases must remain in Requested by USCIS Case Group even if they are no longer in a Travel or Resettlement Case Group Travel or Resettlement Case Group = Remove if the cases decide not to travel or resettle together

Match the following Case Groups with their characteristics:

Match the following situations with the corresponding action:

Match the communication type with its purpose:

Email Verification = Verify applicant's email address Employment Verification = Ensure listed employment is valid Exit Permit = Confirm exit permit status or process Fingerprints = Collect fingerprints for travel

Match the case status with its impact on the Requested by USCIS Case Group:

Not Clear security check result = Case can be removed from the Requested by USCIS Case Group Case Size of 0 = Case should be removed from both Resettlement and Travel Case Groups USCIS Interview = Case can be removed from the Requested by USCIS Case Group after the interview Travel or Resettlement Case Group = Case can be removed from the Requested by USCIS Case Group at any time

Match the communication type with its purpose:

Informational Memo = Transmit case-related information to the applicant or third parties Interview Confirmation = Confirm PreScreen or USCIS Interview appointment Medicals = Communicate about the applicant's medical exam, medical forms, and conditions New Derivative Information = Manage new derivative related information and activities

Match the case status with its impact on the Requested by USCIS Case Group:

Travel or Resettlement Case Group = Case can be removed from the Requested by USCIS Case Group after the USCIS Interview USCIS Interview = Case can be removed from the Requested by USCIS Case Group at any time Case Size of 0 = Case should be removed from both Resettlement and Travel Case Groups Not Clear security check result = Case cannot be removed from the Requested by USCIS Case Group

Match the communication type with its purpose:

Expression of Interest = For P-2 I-130 cases, communicate regarding the Expression of Interest (EOI) Form Expedite Request = Communicate regarding request for expedited processing Non-Departure = Communicate about applicant's inability or unwillingness to depart for the United States Missing Paperwork = Communicate about missing applicant documents and/or forms

Match the communication type with its purpose:

Email Address Change = Applicant changes email address or RSC contacts applicants regarding any such changes Fingerprints = Collect fingerprints for travel Informational Memo = Transmit case-related information to the applicant or third parties Interview Confirmation = Confirm PreScreen or USCIS Interview appointment

Match the case status with its impact on the Requested by USCIS Case Group:

Case Size of 0 = Case should be removed from both Resettlement and Travel Case Groups Not Clear security check result = Case can be removed from the Requested by USCIS Case Group USCIS Interview = Case can be removed from the Requested by USCIS Case Group after the interview Travel or Resettlement Case Group = Case cannot be removed from the Requested by USCIS Case Group

Match the communication type with its purpose:

Medicals = Communicate about the applicant's medical exam, medical forms, and conditions New Derivative Information = Manage new derivative related information and activities Non-Departure = Communicate about applicant's inability or unwillingness to depart for the United States Missing Paperwork = Communicate about missing applicant documents and/or forms

Match the following communication types with their respective descriptions:

Receipt Notice = RSC sends confirmation of receipt of documentation or forms sent by the applicant or third party. Phone Number Change = Applicant(s) change phone number or RSC contacts applicants regarding any such changes. Notification of Case Entry = Communication regarding the creation of the applicant’s case in START, where RSC notifies the applicant of their Case Number or the applicant inquires about the Case Number. Protection / Legal Concerns = For instances where protection and legal challenges are discussed with applicants including deportation, return, arrested, etc.

Match the following communication types with their respective descriptions:

Pre-Travel Vetting Interview = Tracking communication related to the Pre-Travel Vetting Interview Processing Availability = Communication to conduct pipeline calls, schedule preparation, understand applicants whereabouts, case composition, availability, and whether they want to continue USRAP Post-USCIS Interview = Communication regarding post-USCIS Interview processes and requirements Pre-USCIS Interview = Communication regarding pre-USCIS Interview processes and requirements

Match the following communication types with their respective descriptions:

Automated contact log entry for PreScreen Interview scheduled event = Communication regarding PreScreen Interview appointment Processing Location Confirmation = To confirm applicant processing location Notice of Failure to Appear = Communication regarding applicant’s failure to appear (No Show reason) for scheduled appointment Other = Other communication not covered by the Reason of Contact options listed in this table

Match the following communication types with their respective descriptions:

Prescreen Interview = Communication regarding PreScreen Interview appointment Notification of Case Entry = Communication regarding the creation of the applicant’s case in START, where RSC notifies the applicant of their Case Number or the applicant inquires about the Case Number Post-USCIS Interview = Communication regarding post-USCIS Interview processes and requirements Processing Location Confirmation = To confirm applicant processing location

Match the following communication types with their respective descriptions:

Protection / Legal Concerns = For instances where protection and legal challenges are discussed with applicants including deportation, return, arrested, etc. Pre-Travel Vetting Interview = Tracking communication related to the Pre-Travel Vetting Interview Post-USCIS Interview = Communication regarding post-USCIS Interview processes and requirements Phone Number Change = Applicant(s) change phone number or RSC contacts applicants regarding any such changes

Match the following communication types with their respective descriptions:

Notification of Case Entry = Communication regarding the creation of the applicant’s case in START, where RSC notifies the applicant of their Case Number or the applicant inquires about the Case Number Processing Availability = Communication to conduct pipeline calls, schedule preparation, understand applicants whereabouts, case composition, availability, and whether they want to continue USRAP Receipt Notice = RSC sends confirmation of receipt of documentation or forms sent by the applicant or third party. Other = Other communication not covered by the Reason of Contact options listed in this table

Match the following communication types with their respective descriptions:

Processing Location Confirmation = To confirm applicant processing location Pre-USCIS Interview = Communication regarding pre-USCIS Interview processes and requirements Notice of Failure to Appear = Communication regarding applicant’s failure to appear (No Show reason) for scheduled appointment Protection / Legal Concerns = For instances where protection and legal challenges are discussed with applicants including deportation, return, arrested, etc.

Match the following communication types with their respective descriptions:

Post-USCIS Interview = Communication regarding post-USCIS Interview processes and requirements Pre-Travel Vetting Interview = Tracking communication related to the Pre-Travel Vetting Interview Automated contact log entry for PreScreen Interview scheduled event = Communication regarding PreScreen Interview appointment Phone Number Change = Applicant(s) change phone number or RSC contacts applicants regarding any such changes

Match the following case statuses with their corresponding descriptions:

RSC Eurasia Medical = Medical Stage Not Started OR In Progress, OR Medical will expire after the due date. RSC Eurasia Allocation & Assurance = Allocation & Assurance Not Started OR In Progress. RSC Eurasia Travel = Travel In Progress. Pre-DHS Close = Cases that are closed before completing their USCIS interviews.

Match the following security vetting processes with their corresponding requirements:

Security Vetting Processing = Does not supersede the 90-day filing requirement for the submission of an RRE, RFR, or I-602 Waiver. RRE, RFR, or I-602 Waiver = Required to be submitted within 90 days. Not Clear security check results = Do not automatically close cases in START. Inactive case Availability = The first part of the case closure process in START.

Match the following case groups with their corresponding actions:

Requested by USCIS Case Group = Can be removed if case is no longer in a Travel or Resettlement Case Group. Travel or Resettlement Case Group = Can be removed from the Requested by USCIS Case Group after the USCIS Interview. Case Size = 0 = Should be removed from both Resettlement and Travel Case Groups. Employment Verification Case Group = Can be removed at any time.

Match the following USRAP program access rules with their corresponding descriptions:

Applicants in Turkey with Turkish citizenship = Do not have access to the USRAP program. Derivative children with Turkish citizenship = Can continue to process under the USRAP program. USRAP program access = Confirmed through the Processing Location Confirmation communication. Pre-USCIS Interview = Used to schedule a PreScreen Interview appointment.

Match the following protection transfer arrangement processes with their corresponding requirements:

DOS Case Closure Letter = Used to inform applicants of their case closure due to security concerns. Notification of Case Entry = Used to inform applicants of their failure to appear for a scheduled appointment. Protection / Legal Concerns communication = Related to the post-USCIS Interview processes and requirements. Pre-USCIS Interview communication = Used to schedule a PreScreen Interview appointment.

Match the following expiration management processes with their corresponding requirements:

Medical will expire after the due date = RSC Eurasia Medical status. Allocation & Assurance Not Started OR In Progress = RSC Eurasia Allocation & Assurance status. Travel In Progress = RSC Eurasia Travel status. Inactive case Availability = The first part of the case closure process in START.

Match the following case status updates with their corresponding requirements:

Case Closure = Used to inform applicants of their case closure due to security concerns. Case Inactivation = Allows time for the RRE, RFR, or I-602 Waiver process. Case Reactivation = Not applicable in Pre-USCIS cases. Case Closure Letter = Used to inform applicants of their case closure due to security concerns.

Match the following security vetting processes with their corresponding requirements:

Security Vetting Processing = Does not supersede the 90-day filing requirement for the submission of an RRE, RFR, or I-602 Waiver. RRE, RFR, or I-602 Waiver = Required to be submitted within 90 days. Not Clear security check results = Do not automatically close cases in START. Security Vetting Processing Guide = Used for more information on security vetting processes.

Study Notes

RSC Eurasia Case Management

Medical Stage: Not Started, In Progress, or will expire after the due date.
Allocation & Assurance: Not Started or In Progress.
Travel: In Progress.

Inactivation/Reactivation/Closure Process for Pre-USCIS Cases

Cases closed before completing USCIS interviews are referred to as 'Pre-DHS Close.'
Pre-DHS closed cases have a 'DOS Case Closure Letter' with a proper reason.
Inactive case availability is the first part of the case closure process in START.
Inactive cases allow for a 6-month period for RRE, RFR, or I-602 Waiver process.
Cases with Not Clear security check results should not be automatically closed.

Case Groups

Standard Case Groups: Requested by USCIS, Employment Verification (EV), and others.
Special Case Groups: Email Address Change, Email Verification, and others.
Case Groups can be created for reporting and tracking purposes.
Documents that can be attached as supporting documentation to Case Groups include proof of U.S. Tie's legal status, AORs, and referral documents.

Case Group Management

Cases can be added to Case Groups if they meet the requirements.
Case Groups can be created when applicants are moved to another case.
Case Group size = 1 is permitted and may be necessary.
Case Group counseling is available for applicants who wish to travel or resettle together.

Case Communication

Communication logs can be created for various reasons, including Email Verification, Employment Verification, and others.
Logs are used to track communication regarding case-related information, transmission, and activities.
Examples of communication logs include Interview Confirmation, Medicinals, and Missing Paperwork.

RSC Eurasia Case Management

Medical Stage: Not Started, In Progress, or will expire after the due date.
Allocation & Assurance: Not Started or In Progress.
Travel: In Progress.

Inactivation/Reactivation/Closure Process for Pre-USCIS Cases

Cases closed before completing USCIS interviews are referred to as 'Pre-DHS Close.'
Pre-DHS closed cases have a 'DOS Case Closure Letter' with a proper reason.
Inactive case availability is the first part of the case closure process in START.
Inactive cases allow for a 6-month period for RRE, RFR, or I-602 Waiver process.
Cases with Not Clear security check results should not be automatically closed.

Case Groups

Standard Case Groups: Requested by USCIS, Employment Verification (EV), and others.
Special Case Groups: Email Address Change, Email Verification, and others.
Case Groups can be created for reporting and tracking purposes.
Documents that can be attached as supporting documentation to Case Groups include proof of U.S. Tie's legal status, AORs, and referral documents.

Case Group Management

Cases can be added to Case Groups if they meet the requirements.
Case Groups can be created when applicants are moved to another case.
Case Group size = 1 is permitted and may be necessary.
Case Group counseling is available for applicants who wish to travel or resettle together.

Case Communication

Communication logs can be created for various reasons, including Email Verification, Employment Verification, and others.
Logs are used to track communication regarding case-related information, transmission, and activities.
Examples of communication logs include Interview Confirmation, Medicinals, and Missing Paperwork.

RSC Eurasia Case Management

Medical Stage: Not Started, In Progress, or will expire after the due date.
Allocation & Assurance: Not Started or In Progress.
Travel: In Progress.

Inactivation/Reactivation/Closure Process for Pre-USCIS Cases

Cases closed before completing USCIS interviews are referred to as 'Pre-DHS Close.'
Pre-DHS closed cases have a 'DOS Case Closure Letter' with a proper reason.
Inactive case availability is the first part of the case closure process in START.
Inactive cases allow for a 6-month period for RRE, RFR, or I-602 Waiver process.
Cases with Not Clear security check results should not be automatically closed.

Case Groups

Standard Case Groups: Requested by USCIS, Employment Verification (EV), and others.
Special Case Groups: Email Address Change, Email Verification, and others.
Case Groups can be created for reporting and tracking purposes.
Documents that can be attached as supporting documentation to Case Groups include proof of U.S. Tie's legal status, AORs, and referral documents.

Case Group Management

Cases can be added to Case Groups if they meet the requirements.
Case Groups can be created when applicants are moved to another case.
Case Group size = 1 is permitted and may be necessary.
Case Group counseling is available for applicants who wish to travel or resettle together.

Case Communication

Communication logs can be created for various reasons, including Email Verification, Employment Verification, and others.
Logs are used to track communication regarding case-related information, transmission, and activities.
Examples of communication logs include Interview Confirmation, Medicinals, and Missing Paperwork.

This quiz covers the case management process for RSC Eurasia, including medical stages, allocation and assurance, and travel. It also delves into the inactivation, reactivation, and closure process for pre-USCIS cases.

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