USRAP Processing Guide v3.7

Pending = Default status when a case is created in START New = Case is granted access to the USRAP Excluded = Case cannot proceed to the USCIS Interview Denied = All applicants are ineligible for admission to the United States

Not Qualified = Applicant does not meet all the criteria to gain access to the P-2 Program Refugee = USCIS has granted refugee status to all applicants and all applicants have cleared all security checks Parolee (non-Afghan) = Applicant will stop USRAP processing and switch to the US immigration process of Parole Ready for Departure = Applicant is ready to travel to the United States

Departed = Applicant has departed for the United States Arrived = Applicant has arrived in the United States Not Adjudicated = At least one applicant has USCIS = Closed by USCIS Immigrant = USCIS has granted immigrant status to all applicants and all applicants have cleared all security checks

<p>Processing Active/Complete = Case is currently being processed in the USRAP program Processing Stopped = Case cannot proceed to the next stage in the USRAP program Security Vetting = Case is undergoing security checks USCIS Decision = USCIS has made a decision on the case</p> Signup and view all the answers

<p>Parolee (Afghan) = USCIS has granted parolee status for all applicants and the applicants have cleared all security checks Excluded = Case is denied access to the USRAP New = Case is granted access to the USRAP Not Qualified = Applicant does not meet all the criteria to gain access to the P-2 Program</p> Signup and view all the answers

<p>Ready for Departure = Applicant is ready to travel to the United States Departed = Applicant has departed for the United States Arrived = Applicant has arrived in the United States Processing Active/Complete = Case is currently being processed in the USRAP program</p> Signup and view all the answers

<p>Not Adjudicated = At least one applicant has USCIS = Closed by USCIS Immigrant = USCIS has granted immigrant status to all applicants and all applicants have cleared all security checks Refugee = USCIS has granted refugee status to all applicants and all applicants have cleared all security checks Excluded = Case is denied access to the USRAP</p> Signup and view all the answers

<p>Security Vetting = Case is undergoing security checks Medicals = Case is undergoing medical checks Allocation &amp; Assurance = Case is undergoing cultural orientation USCIS Decision = USCIS has made a decision on the case</p> Signup and view all the answers

<p>Request to Activate = Applicant requests that an inactive case be re-activated Request to Reopen = Communication regarding an applicant, third party, or USRAP partner request to reopen a Closed case in START RFR/I-602 = Communication about the I-602 Waiver and/or the Request for Review (RFR) process Transfer Request = Communication regarding the case’s transfer to another RSC</p> Signup and view all the answers

<p>UNHCR Correspondence / RA = Communication between RSC and UNHCR or Resettlement Agency USCIS Admin = Communication regarding USCIS administrative work Scheduling Notification = Used when RSCs send schedule information to the applicants in written (email or SMS) and one way communication Registration Appointment = For RSC Austria, communication regarding the Registration appointment</p> Signup and view all the answers

<p>Request to Obtain Travel Documents = RSC requests passport or travel document, or applicant provides passport or travel document Transfer Request = Communication regarding the case’s transfer to another RSC Unsolicited Contact = RSC records unsolicited interaction with a USRAP applicant Request for Updated Contacts = Requests for applicants to provide updated contact information in general</p> Signup and view all the answers

<p>Unreachable = RSCs perform several contacts with applicants and record failed attempts Shared Email = To record “shared email” used by the applicants Correspondence Unreachable = RSCs perform several contacts with applicants and record failed attempts Transfer Request = Communication regarding the case’s transfer to another RSC</p> Signup and view all the answers

<p>Request to Reopen = Communication regarding an applicant, third party, or USRAP partner request to reopen a Closed case in START UNHCR Correspondence / RA = Communication between RSC and UNHCR or Resettlement Agency USCIS Admin = Communication regarding USCIS administrative work Scheduling Notification = Used when RSCs send schedule information to the applicants in written (email or SMS) and one way communication</p> Signup and view all the answers

<p>Request for Updated Contacts = Requests for applicants to provide updated contact information in general Request to Obtain Travel Documents = RSC requests passport or travel document, or applicant provides passport or travel document Unsolicited Contact = RSC records unsolicited interaction with a USRAP applicant Registration Appointment = For RSC Austria, communication regarding the Registration appointment</p> Signup and view all the answers

<p>Unsolicited Contact = RSC records unsolicited interaction with a USRAP applicant Unreachable = RSCs perform several contacts with applicants and record failed attempts Transfer Request = Communication regarding the case’s transfer to another RSC Scheduling Notification = Used when RSCs send schedule information to the applicants in written (email or SMS) and one way communication</p> Signup and view all the answers

<p>Request to Activate = Applicant requests that an inactive case be re-activated UNHCR Correspondence / RA = Communication between RSC and UNHCR or Resettlement Agency USCIS Admin = Communication regarding USCIS administrative work Shared Email = To record “shared email” used by the applicants</p> Signup and view all the answers

<p>PRM = Oversees USRAP policies and requirements RSC = Uses USRAP Processing Guides for refugee case processing FDNS/USCIS = Handles fraud detection and national security IOM = Partners with USRAP through a Memorandum of Understanding</p> Signup and view all the answers

<p>Cooperative Agreements = Defines information sharing limitations and requirements USRAP Integrity &amp; Compliance Guide = Provides guidance on fraud prevention and integrity Memorandum of Understanding = Govern's partnerships between USRAP and IOM START case management system = Tracks refugee case processing</p> Signup and view all the answers

<p>Forwarding this Guide outside the organization = PRM Program Officer Reporting suspected fraud instances = PRM/A Fraud Prevention and Integrity Team Requesting further guidance = RefCoord Sharing this guidance with subsidiaries = USCIS Desk Officer</p> Signup and view all the answers

<p>RPC = Oversees refugee case processing policies PRM = Provides funding for USRAP refugee case processing RSC = Resettlement Support Center for refugee case processing IOM = International Organization for Migration, partner with USRAP</p> Signup and view all the answers

<p>USRAP Processing Guide = For RSC use only and not for public distribution Cooperative Agreements = Govern's information sharing between USRAP and IOM Memorandum of Understanding = Defines USRAP and IOM's partnership START case management system = Tracks refugee case processing and updates</p> Signup and view all the answers

<p>Requesting written approval to share this Guide = PRM Reporting suspected fraud instances = FDNS/USCIS Forwarding this Guide outside the organization = RefCoord Requesting further guidance on USRAP Processing Guide = PRM Program Officer</p> Signup and view all the answers

<p>USCIS = Handles fraud detection and national security RSC = Uses USRAP Processing Guides for refugee case processing PRM = Oversees USRAP policies and requirements IOM = Partners with USRAP through a Memorandum of Understanding</p> Signup and view all the answers

<p>START case management system = Tracks refugee case processing and updates Cooperative Agreements = Defines information sharing limitations and requirements Memorandum of Understanding = Govern's partnerships between USRAP and IOM USRAP Integrity &amp; Compliance Guide = Provides guidance on fraud prevention and integrity</p> Signup and view all the answers

<p>USCIS Interview = Communication regarding USCIS Interview appointment Website Inquiry = Inquiries for applicant-facing websites or website issues Withdrawal Request = Communication regarding an applicant or third party’s request to withdraw Automated contact log entry = Scheduled event for USCIS Interview</p> Signup and view all the answers

<p>Third Party Authorization Form = Required for sharing sensitive case information Direct Contact field = Must read 'No' for third party contact information Point of Contact = Steps for entering third party contact information Applicant's signature = Not required for using a shared email account</p> Signup and view all the answers

<p>Applicant using a third party's contact information = Must sign the Third Party Authorization Form Applicant sharing sensitive information with a third party = Must sign the Third Party Authorization Form Applicant using a shared email account = Must be informed of the privacy risk Applicant receiving sensitive information = Must sign a waiver</p> Signup and view all the answers

<p>Discourage shared email accounts = Per the USRAP Integrity &amp; Compliance Guide Require Third Party Authorization Form = For sharing sensitive case information Allow third party contact information = If applicant signs the Third Party Authorization Form Require applicant's signature = For using a shared email account</p> Signup and view all the answers

<p>USCIS Interview = Scheduled event for USCIS Interview appointment Withdrawal Request = Applicant or third party's request to withdraw Automated contact log entry = Communication regarding USCIS Interview appointment Website Inquiry = Inquiries for applicant-facing websites or website issues</p> Signup and view all the answers

<p>Third Party Authorization Form = Required for sharing sensitive information Point of Contact = Steps for entering third party contact information Direct Contact field = Must read 'No' for third party contact information Applicant's signature = Not required for using a shared email account</p> Signup and view all the answers

<p>Applicant receiving sensitive information = Must sign the Third Party Authorization Form Applicant sharing sensitive information = Must sign the Third Party Authorization Form Applicant using a shared email account = Must be informed of the privacy risk Applicant withdrawing their case = Must submit a Withdrawal Request</p> Signup and view all the answers

<p>Discourage shared email accounts = Per the USRAP Integrity &amp; Compliance Guide Require applicant's signature = Not required for using a shared email account Allow third party contact information = If applicant signs the Third Party Authorization Form Require Third Party Authorization Form = For sharing sensitive case information</p> Signup and view all the answers

<p>USRAP Partners (USCIS, RA, IOM) = Comments Tab RSC processing staff = Additional Details RSC processing staff, PRM, RPC, USCIS = Case Groups</p> Signup and view all the answers

<p>To provide USRAP partners additional applicant information = Comments Tab To provide additional information regarding specific actions taken on the case = Activity Log To track additional notes regarding case processing = Additional Details To provide additional information regarding existing records = Case Groups</p> Signup and view all the answers

<p>Comments Tab = Applicant-level comments Activity Log = Case and applicant tasks Additional Details = Expirations Case Groups = Case links for tracking purposes</p> Signup and view all the answers

<p>Comments Tab = RSC processing staff and USRAP Partners Activity Log = RSC processing staff, PRM, RPC, USCIS Additional Details = RSC processing staff Case Groups = RSC processing staff, PRM, RPC, USCIS</p> Signup and view all the answers

<p>Comments Tab = Applicant documents Activity Log = Case and applicant task documents Case Groups = EV holder/U.S.Tie/Anchor documents Additional Details = Case processing notes</p> Signup and view all the answers

<p>Comments Tab = Applicant information Activity Log = Actions taken on the case Additional Details = Case processing notes Case Groups = Case links and processing requirements</p> Signup and view all the answers

<p>Comments Tab = To provide additional applicant information Activity Log = To track case progress Additional Details = To track additional notes regarding case processing Case Groups = To link cases together for tracking purposes</p> Signup and view all the answers

<p>Comments Tab = Cases with EV holders Activity Log = Cases with U.S. Ties Additional Details = Cases with Anchor information Case Groups = Cases with EV holders/U.S. Ties/Anchor</p> Signup and view all the answers