Property Maintenance and Facilities Management

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Questions and Answers

What type of maintenance involves responding to unpredictable problems such as sewer backups and roof leaks?

Preventive maintenance

Scheduled replacement

Emergency services maintenance (correct)

Requested or corrective maintenance

What is the purpose of an inspection report?

To compile maintenance needs identified during an inspection (correct)

To assign maintenance tasks

To record maintenance schedules

To track maintenance expenses

What is a management control used for?

To track maintenance expenses

To perform maintenance tasks

To record and remind of maintenance schedules (correct)

To purchase maintenance equipment

What type of maintenance is typically done on a routine schedule?

Preventive maintenance Signup and view all the answers

What is the purpose of a responsibility chart?

To assign maintenance tasks to individuals Signup and view all the answers

What is a work order/response form used for?

To assign maintenance tasks Signup and view all the answers

What type of maintenance involves replacing physical assets as they wear out or break?

Scheduled replacement Signup and view all the answers

What is the purpose of a maintenance contact sheet?

To provide contact information for maintenance services Signup and view all the answers

Match the following property maintenance concepts with their definitions:

Facilities management = The process of operating, maintaining, repairing, and replacing common property Emergency services maintenance = Periodic maintenance to avoid disruptive breakdowns and to prolong the useful life of the physical asset Inspection report = A form for assigning work to be done in any one of the five maintenance programs Scheduled replacement = The ability to respond to unpredictable problems Signup and view all the answers

Match the following property maintenance terms with their descriptions:

Maintenance record = A compilation of all the maintenance needs identified during an inspection Work order/response form = A means used to track, record, remind or command attention Requested or corrective maintenance = A useful management control to record various maintenance services and information Responsibility chart = A document that tells you when maintenance was actually done Signup and view all the answers

Match the following property maintenance concepts with their purposes:

Preventive maintenance = To address the useful life of a physical asset Management control = To respond to unpredictable problems Maintenance contact sheet = To track, record, remind or command attention Facilities management = To prolong the useful life of the physical asset Signup and view all the answers

Match the following property maintenance terms with their functions:

Inspection report = To identify maintenance needs during an inspection Work order/response form = To assign work to be done in any one of the five maintenance programs Maintenance record = To keep track of who is responsible for the maintenance of various property elements or areas Responsibility chart = To record various maintenance services and information Signup and view all the answers

Match the following property maintenance concepts with their characteristics:

Emergency services maintenance = Unpredictable and requires a plan to respond Scheduled replacement = Periodic and planned Requested or corrective maintenance = Identified during routine inspection Facilities management = Common to all property elements or areas Signup and view all the answers

Match the following property maintenance terms with their roles:

Maintenance contact sheet = To provide information needed in case of an emergency Responsibility chart = To keep track of who is responsible for maintenance Work order/response form = To initiate maintenance requests Inspection report = To record completed maintenance tasks Signup and view all the answers

Match the following property maintenance concepts with their goals:

Preventive maintenance = To prolong the useful life of the physical asset Emergency services maintenance = To respond quickly to unpredictable problems Scheduled replacement = To address the useful life of a physical asset Facilities management = To maintain common property elements or areas Signup and view all the answers

Match the following property maintenance terms with their uses:

Maintenance record = To verify completed maintenance tasks Work order/response form = To initiate and track maintenance requests Responsibility chart = To clarify maintenance responsibilities Inspection report = To identify and prioritize maintenance needs Signup and view all the answers

Study Notes

Property Maintenance

Emergency services maintenance involves responding to unpredictable problems, such as sewer backups, slope failures, roof leaks, and frozen pipes, and requires anticipating and planning for different possibilities.

Facilities Management

Facilities management involves operating, maintaining, repairing, and replacing common property elements or areas.

Inspections and Reporting

An inspection report, also known as a "punch list", is a compilation of all maintenance needs identified during an inspection.

Maintenance Records and Control

A maintenance record tracks when maintenance was actually done, whereas a maintenance calendar outlines when maintenance should be done.
Management control refers to means used to track, record, remind, or command attention, often in the form of documents or forms.
A maintenance contact sheet is a useful management control for recording maintenance services and emergency information.

Types of Maintenance

Preventive maintenance involves periodic maintenance to avoid disruptive breakdowns and prolong the useful life of physical assets.
Requested or corrective maintenance is maintenance requested by owners, tenants, or the board, or identified during routine inspections.

Scheduling and Responsibility

A responsibility chart is a management control for tracking who is responsible for the maintenance of various property elements or areas.
Scheduled replacement involves replacing physical assets as they wear out or break, and is considered a part of maintenance.

Work Orders

A work order/response form is used to assign work to be done in any of the five maintenance programs.