Podcast
Questions and Answers
What type of services are excluded from FRED?
What type of services are excluded from FRED?
- Custodial Services (correct)
- Plumbing Services
- HVAC Services
- Electrical Services
Which of the following items require a non-Emergency Level 3 request procedure for repair or replacement?
Which of the following items require a non-Emergency Level 3 request procedure for repair or replacement?
- Central Vacuum Systems
- Garbage bins
- Furniture and appliances (correct)
- Water filter systems
What is the role of the Corporate Environmental Coordinator in repairs/alterations involving designated substances?
What is the role of the Corporate Environmental Coordinator in repairs/alterations involving designated substances?
- To move employees to alternate work locations
- To determine the hazardous level of the substance
- To complete pre and post construction (correct)
- To arrange a pre-construction meeting
When are employees moved to alternate work locations during repairs/alterations?
When are employees moved to alternate work locations during repairs/alterations?
What is the purpose of the post joint labour/management inspection?
What is the purpose of the post joint labour/management inspection?
What type of items are included in the 'Program Related Items' category?
What type of items are included in the 'Program Related Items' category?
What is the category that includes 'Lockers' and 'Beds'?
What is the category that includes 'Lockers' and 'Beds'?
When are the services of the Corporate Environmental team invoked?
When are the services of the Corporate Environmental team invoked?
Within how many days will a Level 3 Necessary Service request be initially responded to?
Within how many days will a Level 3 Necessary Service request be initially responded to?
Who must initially review and approve a Level 3 Necessary Service request before it can proceed?
Who must initially review and approve a Level 3 Necessary Service request before it can proceed?
If a Level 3 request is approved by the Platoon Chief/Division Chief, what is their next step?
If a Level 3 request is approved by the Platoon Chief/Division Chief, what is their next step?
What example of a necessary service could involve non-health and safety repairs?
What example of a necessary service could involve non-health and safety repairs?
What happens if a Level 3 request is determined to be out of scope for FRED?
What happens if a Level 3 request is determined to be out of scope for FRED?
What information does the Manager, Facilities & Materials Mgmt. provide upon submitting a Level 3 request?
What information does the Manager, Facilities & Materials Mgmt. provide upon submitting a Level 3 request?
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Study Notes
Level 3 Necessary Service Requests
- Level 3 requests are non-emergency work requests that can be scheduled and are responded to within five days with a projected completion date within 30 days.
- Examples of Level 3 requests include repairs to:
- Drywall and ceiling tiles
- Windows
- Flooring (non-health and safety)
- Lighting
- Minor plumbing
- Windows
- Doors
Submitting a Non-Emergency Necessary Service Level 3 Request
- Requests must be submitted through the chain of command in the division where the workplace is administered.
- The process involves:
- Supervisor submitting the request, which is reviewed by the District Chief.
- If approved, the request is sent to the Platoon Chief/Division Chief for review.
- If approved, the Platoon Chief/Division Chief checks for similar or repetitive requests on file and submits the request to the Manager, Facilities & Materials Mgmt.
- The Manager, Facilities & Materials Mgmt. submits the request to FRED if in scope, and updates the submitting Platoon Chief/Division Chief with the work order number.
Items Out of Scope for FRED
- Custodial Services
- Central Vacuum Systems
- Garbage Bins
- Garbage Collection Services
- Duct Cleaning
- Program Related Items (moving and repairs)
- Radios and associated equipment (antennas, speakers, etc.)
- Furniture (including lockers, beds, mattresses, etc.)
- Kitchen Cabinets/Countertops
- Carpet Cleaning
- Free standing humidifiers
- Snow Cleaning/Salting (fire halls)
- Salt Bins
- Line Drawing on the Street in front of Fire Stations (Transportation)
- Water filter systems and components
Special Procedures for Repairs and Alterations
- Repairs/alterations involving designated substances (asbestos, mold, hazardous materials) require special procedures involving the Corporate Environmental team and the Command Labour Joint Health and Safety Committee.
- Procedures include pre-construction meetings, determination of whether employees need to be relocated during construction, and post-construction inspections.
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