Property Maintenance for Managers: Definition Maintenance
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Questions and Answers

What is one of the benefits of a well-maintained property?

  • Increased maintenance efficiency and expense control (correct)
  • Reduced recruitment of skilled maintenance personnel
  • Increased maintenance expenses
  • Decreased curb appeal
  • What should the community manager do to develop a team approach?

  • Take full responsibility for maintenance and curb appeal
  • Only provide training opportunities to the maintenance staff
  • Ignore the maintenance staff's opinions and decisions
  • Establish quality standards and share responsibilities (correct)
  • Why is it important to involve the office staff in maintenance and curb appeal?

  • So they can only provide training opportunities to the maintenance staff
  • So they can learn how to take accurate and detailed service requests (correct)
  • So they can take full responsibility for maintenance and curb appeal
  • So they can ignore the maintenance staff's opinions
  • What should the community manager do to emphasize a team approach?

    <p>Share information and decision-making with the maintenance staff</p> Signup and view all the answers

    How often should the community manager discuss maintenance with the Maintenance Supervisor or staff?

    <p>Every day</p> Signup and view all the answers

    A Property Manager's responsibilities include all of the following EXCEPT:

    <p>Treating everyone with mutual respect</p> Signup and view all the answers

    What is one of the key points mentioned in the text about communicating expectations to the maintenance staff?

    <p>Understanding the staff's workload and prioritizing work</p> Signup and view all the answers

    In the context of hiring maintenance personnel, which of the following is NOT mentioned as a consideration?

    <p>Experience in creating contracts</p> Signup and view all the answers

    What is a key aspect of overseeing performance evaluation as mentioned in the text?

    <p>Ensuring the work is completed correctly and in a timely manner</p> Signup and view all the answers

    Which one of the following is NOT a component of maintaining high-quality standards for property maintenance managers?

    <p>Completing repairs incorrectly and slowly</p> Signup and view all the answers

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