Organizations: Theory and Practice Quiz
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Questions and Answers

What type of involvement is characterized by members joining an organization mainly to satisfy economic needs?

  • Moral involvement
  • Psychological involvement
  • Calculative involvement (correct)
  • Alienative involvement
  • What is likely to occur when an organization with a utilitarian expectation introduces coercive authority patterns?

  • Increased motivation
  • Enhanced commitment
  • Alienative response (correct)
  • Moral disengagement
  • Who among the following is NOT mentioned as a contributor to the human relations approach?

  • Taylor (correct)
  • Maslow
  • Herzberg
  • McGregor
  • What aspect does the human relations approach primarily focus on within organizational life?

    <p>Effects of management dispositions (D)</p> Signup and view all the answers

    Which approach emphasizes the significance of informal systems of behavior and relationships within an organization?

    <p>The human relations approach (C)</p> Signup and view all the answers

    What could be a psychological miscalculation for an organization expecting moral involvement?

    <p>Expecting high commitment without reciprocating (B)</p> Signup and view all the answers

    Which of the following theories is included in the discussion of motivation and group behavior?

    <p>Argyris' theory (D)</p> Signup and view all the answers

    What is true about the systems approach in relation to other organizational theories?

    <p>It is chronologically more recent than others. (C)</p> Signup and view all the answers

    What is a key reason for studying organizations?

    <p>To analyze the total effectiveness of the system (A)</p> Signup and view all the answers

    According to Parkinson, how does work typically behave within organizations?

    <p>It expands to fill the time available for completion (A)</p> Signup and view all the answers

    What challenge do employees often face when identifying with their organizations?

    <p>They struggle to relate to a complex and unseen entity (D)</p> Signup and view all the answers

    What does postmodernism reject in the study of organizations?

    <p>The objective positivist approach (A)</p> Signup and view all the answers

    What is a common experience individuals share regarding organizational size and complexity?

    <p>They relate more easily to smaller groups (D)</p> Signup and view all the answers

    Which question remains challenging for managers concerning organizations?

    <p>How the organization itself can be controlled (C)</p> Signup and view all the answers

    What aspect of organizations may lead employees to perceive them as a mystical force?

    <p>Their complex size and interrelations (C)</p> Signup and view all the answers

    What does the study of organizations primarily involve analyzing?

    <p>The interrelationships of component groups (A)</p> Signup and view all the answers

    What is a key assertion of postmodernism regarding organizations?

    <p>Organizations exist solely in the perceptions of their members. (A)</p> Signup and view all the answers

    Which philosopher is NOT associated with the postmodernist critique?

    <p>Marx (C)</p> Signup and view all the answers

    What aspect of language is emphasized in postmodernist thought?

    <p>Words carry historical and diverse meanings. (D)</p> Signup and view all the answers

    How does postmodernism view the construction of reality?

    <p>Reality is constructed through individual experiences. (D)</p> Signup and view all the answers

    What critique does postmodernism provide to consultants and managers?

    <p>They often overlook their role in shaping reality. (C)</p> Signup and view all the answers

    What does postmodernism reject in its theory?

    <p>The idea of a coherent theoretical alternative. (B)</p> Signup and view all the answers

    In postmodern thought, how is knowledge perceived?

    <p>Knowledge is fragmented and diverse. (D)</p> Signup and view all the answers

    What role does human resource management play in the context of postmodernism?

    <p>It creates established power relations that are often unacknowledged. (A)</p> Signup and view all the answers

    What should organizations consider when designing their structures?

    <p>A combination of internal and external variables (A)</p> Signup and view all the answers

    What factor is deemed fundamentally important in an organization's design?

    <p>The predominant technology used (B)</p> Signup and view all the answers

    How can transaction costs be defined in the context of organizations?

    <p>As costs related to actions taken within the organization (C)</p> Signup and view all the answers

    What type of atmosphere should organizations establish for effective functioning?

    <p>An atmosphere of trust and openness (A)</p> Signup and view all the answers

    What role do informal systems play in an organization?

    <p>They interact significantly with the formal systems (B)</p> Signup and view all the answers

    What is one of the essential objectives of organization development (OD)?

    <p>To help organizations become more aware of their structures (C)</p> Signup and view all the answers

    What can conflict between groups in an organization be minimized by?

    <p>Encouraging maximum integration of groups (B)</p> Signup and view all the answers

    What does the psychological contract in an organization refer to?

    <p>What the organization can offer and what it expects in return (B)</p> Signup and view all the answers

    What is the primary factor suggested for consideration in organizational design?

    <p>Technology and environmental variables (D)</p> Signup and view all the answers

    Which type of organization is described as having a rigid structure suitable for stable conditions?

    <p>Mechanical organization (C)</p> Signup and view all the answers

    What is a characteristic of an organic organization compared to a mechanistic organization?

    <p>Flexibility and adaptability to change (D)</p> Signup and view all the answers

    According to the model proposed by Burns and Stalker, what do mechanistic and organic organizations represent?

    <p>A continuum of organizational structures (C)</p> Signup and view all the answers

    How do interactions and communication typically function in an organic organization?

    <p>They are based on situation-specific specialist requirements (C)</p> Signup and view all the answers

    What did the studies on manufacturing firms focus on regarding organizational change?

    <p>Implementation of modern electronic technology (A)</p> Signup and view all the answers

    What is a key feature of the organic type of organization regarding duties?

    <p>Duties are flexible and can change with circumstances (B)</p> Signup and view all the answers

    What is the relationship between technological change and organizational structures according to Burns and Stalker?

    <p>Technological change encourages organic structures to adapt (A)</p> Signup and view all the answers

    What change did the National Health Service undergo to illustrate the concept of the internal market?

    <p>It transformed into a market-driven system. (D)</p> Signup and view all the answers

    How are contemporary organizations adapting to serve multiple markets?

    <p>By reducing levels in the hierarchy. (B)</p> Signup and view all the answers

    What has been a notable trend regarding the management structure of organizations today?

    <p>Divisionalized structures with smaller business units. (A)</p> Signup and view all the answers

    What effect have takeovers and mergers had on employees in modern industries?

    <p>They have reduced the significance of ownership to the individual employee. (D)</p> Signup and view all the answers

    What is one key characteristic of the 'Boundaryless Organization' as proposed by Ashkenas et al.?

    <p>Interconnecting contracts and mutual interests. (C)</p> Signup and view all the answers

    Which of the following is TRUE about the reward systems in modern organizational structures?

    <p>They are often broad-banded. (D)</p> Signup and view all the answers

    What impact has offshoring and outsourcing had on organizational structures?

    <p>They have fostered interconnecting contracts and relationships. (A)</p> Signup and view all the answers

    What trend is observed in the organizational structure regarding levels within the hierarchy?

    <p>Organizations are moving towards flatter structures. (C)</p> Signup and view all the answers

    Flashcards

    Organizational Complexity

    Organizations are complex systems with interconnected groups and external relationships, making them distinct from individual or small group dynamics.

    Organizational Effectiveness

    Total effectiveness of the organization as a system; considering how well all parts work together.

    Organizational Control

    The ability to manage and regulate the organization's internal elements and relationships, and ultimately, the organization itself.

    Parkinson's Law

    Concept that work expands to fill the time available for its completion.

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    Employee Identification

    Employees tend to identify more strongly with smaller groups within an organization rather than the organization as a whole.

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    Organizational Size and Complexity

    Difficulties employees face describing their organizations, perceiving them as mystical, unseen forces due to large scale and intricate structures..

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    Postmodern Critique

    A recent challenge to traditional, 'objective' studies, proposing instead a rejection of the scientific basis of knowledge accumulation regarding organizations.

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    Rational Approaches

    Traditional approaches to organizational research, emphasizing objectivity and scientific methods.

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    Calculative Involvement

    Employees join organizations primarily for economic benefits and similar needs.

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    Moral Involvement

    Employees value the organization's objectives and put their heart into their work.

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    Organizational Type and Involvement

    There's a connection between the type of organization and the level of employee commitment.

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    Psychological Contract

    The unspoken expectations and obligations between employers and employees.

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    Human Relations Approach

    Focuses on how management practices and organizational structures impact employees.

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    Informal Systems

    Unofficial employee behaviors and relationships within an organization.

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    Systems Approach

    A more recent approach to understanding organizations.

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    Coercive Authority

    A type of authority based on threats and force.

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    Postmodernism in Organizations

    A perspective questioning single truths in organizational study, emphasizing diversity, symbolism, and reinterpretation of ideas to create new approaches. It rejects grand narratives and universal models.

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    Socially Constructed Reality

    The idea that organizational reality is shaped by the perceptions of its members and those interacting with it.

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    Discourse in Organizations

    Different ways of talking and thinking about organizations. These viewpoints often oppose each other.

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    Power & Language (Organizations)

    Language shapes power dynamics; words hold inherent power affecting how one understands and structures interactions in organizations.

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    Organizational Study Purpose

    Understanding organizations, their impact on people, and designing effective structures enhancing productivity while preserving human well-being.

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    Rejection of Grand Narratives

    Postmodernism opposes broad, overarching explanations for organizational behavior, often focusing on specific contexts instead.

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    Organizational Rationality

    The idea that organizations operate based on clear, logical, and measurable principles.

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    Fragmented Knowledge

    Postmodernism's view that knowledge is diverse, with multiple perspectives and truths, and not a single, unified whole.

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    Flow Production

    A production process where goods are made in an intermittent or continuous flow, often for chemicals or food.

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    Organizational Variables

    Internal aspects of an organization, like structure and communication.

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    Mechanistic Organization

    A traditional organizational structure, like a bureaucracy, good for stable environments.

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    Organic Organization

    A flexible organizational structure that adapts to changing environments, particularly with rapid technological advancements.

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    Technological Change

    Innovations and advancements related to technology, affecting manufacturing and organizational design.

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    Organizational Design

    The process of structuring an organization to meet its goals, considering factors like technology and environment.

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    Organizational Structure

    The formal system of roles, responsibilities, and relationships within an organization.

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    Employment Relationship

    The way an organization interacts with its employees in terms of responsibilities and roles.

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    Internal Market

    A concept where organizations are structured as a market, with internal units competing for resources and customers. This fosters a results-oriented, performance-driven culture.

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    Boundaryless Organization

    An organizational model where traditional boundaries between departments, hierarchies, and external partnerships blur. This fosters collaboration, agility, and a focus on outcomes.

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    Flatter Structures

    Modern organizations with fewer management levels, promoting empowerment and collaboration. This reduces bureaucracy and fosters quick decision-making.

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    Broad Banded Reward Systems

    Flexible compensation schemes that reward performance across a wider range of roles and levels, encouraging skill development and agility.

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    Divisionalized Structures

    Organizations divided into smaller, self-contained units focused on specific product lines, customer segments, or geographic markets.

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    Impact of Takeovers & Mergers

    Mergers and acquisitions, while leading to integration, may dilute individual employee ownership and identity, impacting organizational culture.

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    Offshoring & Outsourcing

    Organizations leverage external companies for specific tasks, creating contractual relationships and blurring internal organizational boundaries.

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    Contracts & Mutual Interest

    The relationship between different parts of an organization is maintained through contracts and mutual interest, even in the context of offshoring and outsourcing.

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    Non-Rational Dynamics

    Forces within an organization that influence its structure and change, often unpredictable and influenced by human behavior and emotions.

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    Economic and Social Conditions

    Factors outside of the organization, such as the state of the economy and societal norms, that shape its structure, operations, and even survival.

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    Transaction Costs

    The expenses associated with coordinating and managing activities within an organization, including communication, exchange, and conflict resolution.

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    Formal vs. Informal Systems

    Formal systems are the official rules and structures, while informal systems are the unofficial behaviors and relationships among employees.

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    Tailor-Made Organizations

    Organizations should be designed to specifically address the unique internal and external factors they face, rather than using a universal model.

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    Integration and Conflict

    Effective organizational design aims to promote collaboration between different groups while minimizing internal conflicts.

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    Capacity for Self-Analysis

    An organization's ability to critically examine its own structure, processes, and performance, leading to improvements and adaptation.

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    Study Notes

    Organizations: Theory and Practice

    • Individuals and groups operate within larger organizational frameworks
    • Organizations are complex, with internal group interactions and external relationships
    • Organizational studies are important for managers to understand total system effectiveness and control
    • Parkinson's Law: work expands to fill the time available for completion
    • Organizational complexity: relates to size and difficulty employees have describing or interacting with organizations
    • Postmodernism criticizes rational approaches to organizational study, rejecting objective, positivist research methods and scientific accumulation.
    • Organizations exist in the perceptions of members and those who interact with them, realities are socially constructed
    • Language use and power are linked and inherent in organizational interactions.
    • There are different interpretations of language within organizations
    • Human resource management (HRM) is a mechanism for power relations
    • Organizations are a phenomenon of modern industrial life and need to be studied to understand their effect on human life and design effective structures
    • A structural approach studies formal organizations, structure, design, and authority relationships.
    • The Human Relations approach emphasizes individuals and groups within organizations, their needs, and informal systems
    • A systems approach analyzes the interactions between organizational components and their environments.
    • A contingency approach examines specific organizational situations rather than universal principles
    • Organizations are composed of charismatic, traditional, and rational-legal authority types
    • Organizations can be coercive, utilitarian, or normative based on authority types
    • Individual involvement influences organization interactions: alienative (forced), calculative (economically motivated), and moral (motivated by organizational objectives)
    • The human relations approach focuses on management dispositions and effects on employees, including informal systems and behavioral influences.
    • The systems approach analyzes internal and external interactions, particularly importance of technology on organizational design.
    • Likert's theory of overlapping groups and linking pins highlights the importance of organizational relationships
    • Kahn's theory analyzes organizational structures as role sets, examining relationships between different groups and individuals.
    • Contingency studies focus on how organizations adapt to their environments and the suitable design for organizational purposes
    • Organizations benefit from studying their internal and external environments
    • The bureaucratic model relates to the formal and independent functioning of organizations based on role definitions regardless of personnel change
    • Importance of role interpretation. Employees interpret roles based on their own needs, attitudes, beliefs and expectations
    • Technological changes affect organizational structures and processes
    • Variables in the environment, specifically technology, should be factors in designing organizations
    • Organizations are frequently characterized by inconsistent internal and external influences
    • Organizations require flexibility in structure, integration, and relationships within different organizational and external variables to function well
    • Organizational Development (OD) is used to help organizations become more aware of their own structures, adaptive to change, and utilize social science techniques for self-analysis.

    Organization Types

    • Coercive: e.g. prisons, mental hospitals
    • Utilitarian: e.g. industry, based on economical rewards
    • Normative: e.g. voluntary service, groups (religious, professional)

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    Description

    Test your knowledge on the complexities of organizations and their internal and external relationships. This quiz covers key concepts like Parkinson's Law, postmodern critique of organizational studies, and the impact of language on power dynamics within organizations.

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