Organizational Behavior Chapter 11

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What is the primary difference between management and leadership?

Management is about influencing a group, while leadership is about formal authority.

Management is about influencing a group, while leadership is about using authority to obtain compliance.

Leadership is about using authority to obtain compliance, while management is about achieving goals.

Leadership is about achieving goals, while management is about giving orders. (correct)

What is the primary purpose of a knowledge management system?

To replace human knowledge with artificial intelligence

To reduce redundancy and make the organization more efficient (correct)

To hoard knowledge and limit access to information

To increase competition among employees

Why is it important to have a culture of sharing information in an organization?

Because it enables the organization to retain intellectual assets. (correct)

Because it promotes competition among employees.

Because it allows individuals to hoard knowledge and limit access.

Because it reduces the importance of physical assets.

What is the primary effect of communication apprehension on communication?

It creates undue tension and anxiety. Signup and view all the answers

What is the primary difference in communication styles between men and women?

Men talk to emphasize status, while women talk to create connections. Signup and view all the answers

What is the primary purpose of leadership in an organization?

To influence a group towards the achievement of goals. Signup and view all the answers

What is the primary effect of emotions on communication?

Emotions can influence how the message is interpreted. Signup and view all the answers

What is the primary benefit of a knowledge management system?

It enables the organization to retain intellectual assets. Signup and view all the answers

Why is language a barrier to effective communication?

Because words have different meanings to different people. Signup and view all the answers

What is the primary characteristic of a leader?

The ability to influence a group towards the achievement of goals. Signup and view all the answers

Organizational Behavior Chapter 11

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Questions and Answers

What is the primary difference between management and leadership?

What is the primary purpose of a knowledge management system?

Why is it important to have a culture of sharing information in an organization?

What is the primary effect of communication apprehension on communication?

What is the primary difference in communication styles between men and women?

What is the primary purpose of leadership in an organization?

What is the primary effect of emotions on communication?

What is the primary benefit of a knowledge management system?

Why is language a barrier to effective communication?

What is the primary characteristic of a leader?

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