Podcast
Questions and Answers
What is the purpose of the pre-shift log binder?
What is the purpose of the pre-shift log binder?
- To track inventory levels
- To store employee schedules
- To keep track of pre-shift discussion notes (correct)
- To record customer feedback
Who is responsible for adding notes to the pre-shift log during discussions?
Who is responsible for adding notes to the pre-shift log during discussions?
- Bartenders
- Runners
- Servers
- Manager and Chef (correct)
What is the primary reason for attendees to sit together and make eye contact during the pre-shift huddle?
What is the primary reason for attendees to sit together and make eye contact during the pre-shift huddle?
- To use cellphones freely
- To discourage interaction
- To share personal stories
- To increase knowledge and idea sharing (correct)
When are attendees allowed to use cellphones during the pre-shift huddle?
When are attendees allowed to use cellphones during the pre-shift huddle?
What action should be undertaken by the Manager and Chef before the pre-shift meeting?
What action should be undertaken by the Manager and Chef before the pre-shift meeting?
What is the importance of alignment between the Manager and Chef during the pre-shift huddle?
What is the importance of alignment between the Manager and Chef during the pre-shift huddle?
Who conducts the role call during the pre-shift huddle?
Who conducts the role call during the pre-shift huddle?
What is one exception to the 'no cellphone use' rule during the huddle?
What is one exception to the 'no cellphone use' rule during the huddle?
Why are questions encouraged during the pre-shift huddle?
Why are questions encouraged during the pre-shift huddle?
What should all scheduled staff bring to the pre-shift huddle?
What should all scheduled staff bring to the pre-shift huddle?