Podcast
Questions and Answers
True or false: CRM is a process that businesses use to manage their interactions with customers.
True or false: CRM is a process that businesses use to manage their interactions with customers.
True
True or false: CRM systems compile data from various communication channels such as a company's website, telephone, email, live chat, and social media.
True or false: CRM systems compile data from various communication channels such as a company's website, telephone, email, live chat, and social media.
True
True or false: CRM can only be used with past customers.
True or false: CRM can only be used with past customers.
False
True or false: CRM includes analyzing consumer patterns and behaviors.
True or false: CRM includes analyzing consumer patterns and behaviors.
Signup and view all the answers
True or false: CRM is not relevant to sales growth.
True or false: CRM is not relevant to sales growth.
Signup and view all the answers
