Managing Conflict: Perceived Differences and Levels
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Questions and Answers

What kind of conflict occurs within an individual?

  • Interpersonal
  • Intergroup
  • Intrapersonnel
  • Intrapersonal (correct)

    • Which of the following is a common misconception about conflicts?

  • Conflicts are usually perceived as win‐win situations.
  • Partners often believe there are abundant rewards.
  • Conflicts often involve compatible goals.
  • Parties in conflict often fight to be the winner. (correct)

    • Why do conflicts generally arise according to the text?

  • Partners believe there is an abundance of resources.
  • Partners believe there isn’t enough of something to go around. (correct)
  • Conflicts usually appear to be lose-lose situations.
  • Partners do not perceive any scarce rewards.

    • What should a wise person do after resolving a conflict according to the text?

    <p>Derive a conclusion by reflecting on what went well and what can be improved.</p> Signup and view all the answers

    What is a key factor that makes commitment by both parties doubtful in conflict resolution?

    <p>Watered-down solutions</p> Signup and view all the answers

    In conflict resolution, what usually leads partners to believe conflicts are win-lose situations?

    <p>'Incompatible goals' that seem win-lose</p> Signup and view all the answers

    Which of the following statements about personality types and conflicts is supported by the text?

    <p>Extroverts and introverts have difficulty understanding each other's behavior, which can lead to conflicts.</p> Signup and view all the answers

    Which of the following statements about the differences between men and women in conflicts is true?

    <p>Women are more emotional than men in conflicts.</p> Signup and view all the answers

    Based on the information provided, which of the following statements about individual needs and conflicts is correct?

    <p>Ignoring people's basic behavioral needs, such as the need for change, can lead to conflicts.</p> Signup and view all the answers

    Which of the following is NOT a factor contributing to interpersonal conflicts?

    <p>Differences in personality types</p> Signup and view all the answers

    Based on the information provided, which of the following statements about biological differences and conflicts is true?

    <p>Biological differences between men and women, such as emotional expression and decision-making, can contribute to conflicts.</p> Signup and view all the answers

    Which of the following statements about the causes of interpersonal conflicts is NOT supported by the text?

    <p>Conflicts can arise due to differences in values and beliefs.</p> Signup and view all the answers

    According to the passage, what is the main cause of conflict between groups of humans?

    <p>Differences in race, religion, and individual needs</p> Signup and view all the answers

    What does the passage suggest about Darwin's theory of natural selection in relation to conflict?

    <p>It explains why the strongest and fittest individuals survive conflicts</p> Signup and view all the answers

    According to the passage, what is the relationship between conflict and the health of organizations and communities?

    <p>Conflict is a normal and necessary part of organizational and community life</p> Signup and view all the answers

    What does the passage suggest about the role of emotions in conflict?

    <p>Emotional responses, such as anger, are a natural part of the escalation of conflict</p> Signup and view all the answers

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