Managing Conflict: Perceived Differences and Levels
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Questions and Answers

What kind of conflict occurs within an individual?

  • Interpersonal
  • Intergroup
  • Intrapersonnel
  • Intrapersonal (correct)

Which of the following is a common misconception about conflicts?

  • Conflicts are usually perceived as win‐win situations.
  • Partners often believe there are abundant rewards.
  • Conflicts often involve compatible goals.
  • Parties in conflict often fight to be the winner. (correct)

Why do conflicts generally arise according to the text?

  • Partners believe there is an abundance of resources.
  • Partners believe there isn’t enough of something to go around. (correct)
  • Conflicts usually appear to be lose-lose situations.
  • Partners do not perceive any scarce rewards.

What should a wise person do after resolving a conflict according to the text?

<p>Derive a conclusion by reflecting on what went well and what can be improved. (C)</p> Signup and view all the answers

What is a key factor that makes commitment by both parties doubtful in conflict resolution?

<p>Watered-down solutions (D)</p> Signup and view all the answers

In conflict resolution, what usually leads partners to believe conflicts are win-lose situations?

<p>'Incompatible goals' that seem win-lose (B)</p> Signup and view all the answers

Which of the following statements about personality types and conflicts is supported by the text?

<p>Extroverts and introverts have difficulty understanding each other's behavior, which can lead to conflicts. (A)</p> Signup and view all the answers

Which of the following statements about the differences between men and women in conflicts is true?

<p>Women are more emotional than men in conflicts. (D)</p> Signup and view all the answers

Based on the information provided, which of the following statements about individual needs and conflicts is correct?

<p>Ignoring people's basic behavioral needs, such as the need for change, can lead to conflicts. (C)</p> Signup and view all the answers

Which of the following is NOT a factor contributing to interpersonal conflicts?

<p>Differences in personality types (B)</p> Signup and view all the answers

Based on the information provided, which of the following statements about biological differences and conflicts is true?

<p>Biological differences between men and women, such as emotional expression and decision-making, can contribute to conflicts. (D)</p> Signup and view all the answers

Which of the following statements about the causes of interpersonal conflicts is NOT supported by the text?

<p>Conflicts can arise due to differences in values and beliefs. (A)</p> Signup and view all the answers

According to the passage, what is the main cause of conflict between groups of humans?

<p>Differences in race, religion, and individual needs (B)</p> Signup and view all the answers

What does the passage suggest about Darwin's theory of natural selection in relation to conflict?

<p>It explains why the strongest and fittest individuals survive conflicts (D)</p> Signup and view all the answers

According to the passage, what is the relationship between conflict and the health of organizations and communities?

<p>Conflict is a normal and necessary part of organizational and community life (B)</p> Signup and view all the answers

What does the passage suggest about the role of emotions in conflict?

<p>Emotional responses, such as anger, are a natural part of the escalation of conflict (B)</p> Signup and view all the answers

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