Podcast
Questions and Answers
What is a characteristic of interpersonal conflict according to Roxane Lulofs and Dudley Cahn?
What is a characteristic of interpersonal conflict according to Roxane Lulofs and Dudley Cahn?
- The people involved seek the same outcomes.
- The people involved are independent of each other.
- The conflict has no potential to negatively affect the relationship.
- The people involved perceive that they seek different outcomes. (correct)
What is the general view of conflict among students of organization?
What is the general view of conflict among students of organization?
- Conflict is a rare occurrence in organizations.
- Conflict is inevitable. (correct)
- Conflict can be avoided with good management.
- Conflict is only found in nonprofit organizations.
Why are public and nonprofit administrators particularly open to conflict?
Why are public and nonprofit administrators particularly open to conflict?
- Because they are not required to deal with uncertainty.
- Because they have a diverse workforce.
- Because they are not involved in partnerships with other organizations.
- Because they are required to deal with uncertainty, ambiguity, and differences of opinions. (correct)
What is a current trend that is making conflict management more important?
What is a current trend that is making conflict management more important?
According to Barbara Male, what is true about conflict?
According to Barbara Male, what is true about conflict?
Who argued that conflict is inevitable in organizations?
Who argued that conflict is inevitable in organizations?
What is a characteristic of organizations that are less likely to do well in a turbulent environment?
What is a characteristic of organizations that are less likely to do well in a turbulent environment?
According to Peter Drucker, what is a key characteristic of effective decision-makers?
According to Peter Drucker, what is a key characteristic of effective decision-makers?
Why might some managers be hesitant to generate conflict in their decision-making process?
Why might some managers be hesitant to generate conflict in their decision-making process?
What is a potential benefit of conflict in organizations?
What is a potential benefit of conflict in organizations?
What is a key outcome of managing conflict properly in an organization?
What is a key outcome of managing conflict properly in an organization?
What is a characteristic of 'vibrant, progressive, and stimulating' organizations?
What is a characteristic of 'vibrant, progressive, and stimulating' organizations?
What is the most common source of internal conflict in an organization?
What is the most common source of internal conflict in an organization?
What is the basis of effective interpersonal communication?
What is the basis of effective interpersonal communication?
What happens when there is trust in conflict situations?
What happens when there is trust in conflict situations?
What is one of the benefits of conflict in an organization?
What is one of the benefits of conflict in an organization?
What is essential for effective conflict management?
What is essential for effective conflict management?
What can conflict provide in an organization?
What can conflict provide in an organization?
What can conflict in an organization promote?
What can conflict in an organization promote?
What is one consequence of unresolved conflict in hospital settings?
What is one consequence of unresolved conflict in hospital settings?
What was the primary cause of burnout and turnover among city managers, according to Prentiss-Cooper (1999)?
What was the primary cause of burnout and turnover among city managers, according to Prentiss-Cooper (1999)?
What happens when city managers become discouraged by poorly managed conflict?
What happens when city managers become discouraged by poorly managed conflict?
What can external conflict help generate?
What can external conflict help generate?
Why is a high level of unresolved conflict undesirable in organizations?
Why is a high level of unresolved conflict undesirable in organizations?
What is one key aspect of conflict that creates lasting value?
What is one key aspect of conflict that creates lasting value?
What is a characteristic of conflict that focuses on the future?
What is a characteristic of conflict that focuses on the future?
Why are noble purposes important in conflicts?
Why are noble purposes important in conflicts?
What is the outcome of effective conflict management according to Jeff Weiss and Jonathan Hughes?
What is the outcome of effective conflict management according to Jeff Weiss and Jonathan Hughes?
Why do public and nonprofit managers need to understand both the positive and negative aspects of conflict?
Why do public and nonprofit managers need to understand both the positive and negative aspects of conflict?
What is a common misconception about effective leaders and conflict?
What is a common misconception about effective leaders and conflict?
Flashcards are hidden until you start studying
