Podcast
Questions and Answers
What is the penalty deducted from refunds made for cancellations less than 28 days before the course or workshop?
What is the penalty deducted from refunds made for cancellations less than 28 days before the course or workshop?
In which of the following situations will a refund be issued without the usual penalties?
In which of the following situations will a refund be issued without the usual penalties?
What happens if a course or workshop is cancelled by the organizer?
What happens if a course or workshop is cancelled by the organizer?
Which of the following statements is true regarding refunds for transportation cancellations?
Which of the following statements is true regarding refunds for transportation cancellations?
Signup and view all the answers
When must a participant notify the organizer to be eligible for a refund?
When must a participant notify the organizer to be eligible for a refund?
Signup and view all the answers
What happens if a member cancels a class within 12 hours of the start time?
What happens if a member cancels a class within 12 hours of the start time?
Signup and view all the answers
What is the minimum time a participant should sign into a class before it starts?
What is the minimum time a participant should sign into a class before it starts?
Signup and view all the answers
What consequence is faced by CORE all access membership holders who late cancel or no-show 3 times in a month?
What consequence is faced by CORE all access membership holders who late cancel or no-show 3 times in a month?
Signup and view all the answers
What is the cancellation policy for Pilates apparatus and Springs Sculpt classes?
What is the cancellation policy for Pilates apparatus and Springs Sculpt classes?
Signup and view all the answers
How much of a refund can participants expect for cancellations made more than 28 days before a workshop or course starts?
How much of a refund can participants expect for cancellations made more than 28 days before a workshop or course starts?
Signup and view all the answers
What must participants do at the front desk before their class?
What must participants do at the front desk before their class?
Signup and view all the answers
What type of bookings can be cancelled up to 12 hours in advance without penalty?
What type of bookings can be cancelled up to 12 hours in advance without penalty?
Signup and view all the answers
What happens if a participant arrives 5 minutes after a class has started?
What happens if a participant arrives 5 minutes after a class has started?
Signup and view all the answers
