Decision Making and Problem Solving

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What is decision making?

The process of developing a commitment to some course of action

What is problem solving?

A process of addressing a perceived gap between an existing state and a desired state

What are well-structured problems?

Problems with clear existing and desired states, and fairly obvious solutions

What are ill-structured problems?

Problems with unclear existing and desired states, often unique, complex, and involving uncertainty

What does commitment refer to in decision making?

Dedication of resources like time, money, or personnel

What does decision making involve?

Choosing among different action alternatives

What is a well-structured problem?

One with a fairly obvious solution

What is commitment in decision making?

Refers to the dedication of resources like time, money, or personnel

What are ill-structured problems characterized by?

Involving uncertainty and complexity

What is problem solving in decision making?

A process of developing a commitment to some course of action

Study Notes

Decision Making

  • Decision making is the process of selecting a course of action from multiple options to achieve a specific goal or solve a problem.

Problem Solving

  • Problem solving is the process of identifying, evaluating, and resolving a problem or challenge.
  • It involves finding a solution to a specific problem or set of problems.

Problem Types

Well-Structured Problems

  • Well-structured problems are clear, concise, and have a clear goal or solution.
  • They have a limited number of possible solutions and are typically easy to define and solve.
  • Examples: mathematical problems, puzzles, or games.

Ill-Structured Problems

  • Ill-structured problems are complex, ambiguous, and have no clear goal or solution.
  • They have multiple possible solutions and are often difficult to define and solve.
  • Examples: real-world problems, such as business or social issues.
  • Ill-structured problems are characterized by:
    • Lack of clear goals or solutions
    • Multiple possible solutions
    • Complexity and ambiguity
    • Difficulty in defining and solving

Commitment in Decision Making

  • Commitment refers to the act of pledging or dedicating resources to a specific course of action.
  • It involves making a decision and sticking to it, even if it's not the optimal solution.
  • Commitment is important in decision making as it helps to:
    • Reduce uncertainty
    • Increase confidence
    • Allocate resources effectively

Test your knowledge about decision making and problem solving processes, including the components involved in making a decision and the definition of problem solving.

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