Decision-Making Process and Approaches

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Questions and Answers

Maximax is the choice made by an optimistic manager to maximize the minimum payoff.

False (B)

Bounded rationality is characterized by a decision maker's reliance on intuition when uncertain information is present.

True (A)

Linear thinking style emphasizes irrational decision making based on internal feelings.

False (B)

Under uncertainty, managers can estimate outcome probabilities easily and make informed choices.

<p>False (B)</p> Signup and view all the answers

Minimax involves choosing the alternative that minimizes the maximum regret.

<p>True (A)</p> Signup and view all the answers

Nonprogrammed decisions are typically associated with well-structured problems.

<p>False (B)</p> Signup and view all the answers

A situation of risk allows a manager to make decisions with complete certainty about outcomes.

<p>False (B)</p> Signup and view all the answers

Satisficing means choosing the best alternative available, rather than maximizing outcomes.

<p>True (A)</p> Signup and view all the answers

Flashcards

Well-structured problems

Problems with clear and defined solutions, usually with standard procedures and readily available information.

Unstructured problems

Problems with complex and ambiguous situations, requiring creative solutions and judgement.

Rational decision-making

Using logic, analysis, and objective data to make choices, aiming for the optimal outcome.

Bounded rationality

Making decisions with limited information and cognitive constraints, using shortcuts and heuristics.

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Intuitive decision-making

Making decisions based on gut feelings, intuition, and past experiences.

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Maximizing

Choosing the alternative with the highest potential payoff, regardless of risk.

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Satisficing

Choosing the first satisfactory alternative, even if it's not the absolute best.

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Nonlinear thinking style

A decision-making approach where managers rely on emotional responses and subjective interpretation of information.

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Study Notes

Decision-Making Process

  • Types of Problems/Decisions: Problems can be categorized as well-structured (programmed) or unstructured (nonprogrammed). Well-structured problems have clear solutions, while unstructured problems require creative solutions.

Decision-Making Approaches

  • Rationality: A logical, step-by-step approach to decision-making, often involving gathering comprehensive information and weighing alternatives.
  • Bounded Rationality: A practical approach that acknowledges limitations in information processing and time constraints, leading to less-than-perfect decisions.
  • Intuition: A decision-making approach based on feelings, experience, and accumulated knowledge; often used in ambiguous situations.

Decision-Maker Styles

  • Linear Thinking Style: Individuals who prefer to rely on external data and logical analysis for decision-making.
  • Nonlinear Thinking Style: Individuals who prioritize internal insights and gut feelings in their decision-making.

Decision-Making Errors and Biases

  • Decision-making processes are susceptible to errors and cognitive biases, which could compromise the effectiveness of chosen solutions.

Decision-Making Steps

  • Choosing the Best Alternative: Decisions involve selecting the optimal alternative; this can be maximizing (seeking the best possible outcome) or satisficing (choosing a good-enough option).
  • Implementation: Putting the chosen alternative into action.
  • Evaluation: Assessing the outcomes of the implemented decision.

Decision-Making Conditions

  • Certainty: A clear understanding of the potential outcomes for each decision alternative.
  • Risk: The possibility of knowing potential outcomes' probabilities (favorable or unfavorable).
  • Uncertainty: Lack of sufficient information to estimate the probability of outcomes for different choices, often requiring reliance on intuition.

Decision-Making Strategies under Uncertainty

  • Maximax: An optimistic approach that focuses on the maximum possible payoff, considering the best possible outcome of each alternative.
  • Maximin: A pessimistic approach that focuses on the minimum guaranteed payoff, seeking the best of the worst possible outcomes across all alternatives.
  • Minimax Regret: A strategy aiming to minimize the maximum potential regret (losses).

Regret Matrix

  • A table that outlines the potential regret of selecting a suboptimal decision (difference between the best payoff from the given row and all other possible decision options). Maximax, Maximin and Minimax evaluate to find the best potential outcome in different scenarios.

Decision-Making Styles summary

  • Linear Thinking Style: Employs external data and structured logic.
  • Nonlinear Thinking Style: Relies on internal insights and intuition.

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