Decision-Making Process Overview

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Questions and Answers

A decision becomes a problem only when a manager is unaware of it.

False (B)

The decision-making process involves allocating equal weights to all decision criteria.

False (B)

The first step in the decision-making process is developing alternatives.

False (B)

Evaluating the decision's effectiveness occurs before implementing the chosen alternative.

<p>False (B)</p> Signup and view all the answers

Identifying decision criteria involves considering factors like costs and risks.

<p>True (A)</p> Signup and view all the answers

The selected alternative in the decision-making process is the one with the lowest total weight.

<p>False (B)</p> Signup and view all the answers

The last step of the decision-making process assesses how effectively the problem was resolved.

<p>True (A)</p> Signup and view all the answers

Allocating weights to criteria helps in placing items in the correct alphabetical order.

<p>False (B)</p> Signup and view all the answers

Flashcards

Problem

The gap between the current state and the desired state. It becomes a problem when a manager is aware, feels pressure to solve it, and has the necessary authority and resources.

Decision Criteria

Factors that are considered important for resolving a problem. These factors influence the decision.

Weighting Criteria

The process of assigning importance to each criterion. This prioritizes the factors based on their relevance.

Developing Alternatives

Developing potential solutions to the problem. These solutions are considered before evaluating their effectiveness.

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Analyzing Alternatives

Evaluating each alternative's strengths and weaknesses. This assesses their ability to solve the identified criteria.

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Selecting an Alternative

Choosing the best alternative. This involves selecting the option with the highest overall weight based on its ability to address the criteria.

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Implementing the Alternative

Putting the chosen solution into action and communicating the decision to those responsible for implementation. Obtaining their commitment is crucial.

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Evaluating Decision Effectiveness

Assessing the effectiveness of the decision by analyzing the outcomes. This evaluates whether the problem was resolved. Reasons for failure are also examined.

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Study Notes

Decision-Making Process Overview

  • Decision-making involves choosing from multiple options.
  • A structured process aids effective decision-making.
  • Key steps include identifying problems, criteria, and viable alternatives, analyzing, selecting, implementing, and evaluating the outcome.

Step 1: Identifying the Problem

  • A problem exists when a desired state differs from the current reality.
  • Awareness, pressure to solve, and necessary resources are crucial for acknowledging a problem.

Step 2: Identifying Decision Criteria

  • Decision criteria are factors vital for problem resolution.
  • Examples include cost, risk, and desired outcomes (e.g., company growth).

Step 3: Allocating Weights to Criteria

  • Criteria aren't equally important; assigning weights prioritizes them.
  • Weights reflect the relative importance of each criterion in the decision-making process.

Step 4: Developing Alternatives

  • This involves generating possible solutions without evaluating their merits.
  • Listing viable options is crucial.

Step 5: Analyzing Alternatives

  • Assessing strengths and weaknesses of each alternative is critical.
  • Analysis should hinge on how well each option addresses the problem criteria identified in steps 2 and 3.

Step 6: Selecting an Alternative

  • The best alternative is chosen based on its total weight.

Step 7: Implementing the Alternative

  • Implementation involves putting the chosen solution into action and ensuring commitment from those involved.
  • Crucial to effectively translate the decision into tangible results.

Step 8: Evaluating Decision Effectiveness

  • The effectiveness of the decision is judged based on its outcome.
  • Measuring outcome success assesses whether the chosen alternative resolved the identified problem; else, identify reasons for failure.

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