Podcast
Questions and Answers
A decision becomes a problem only when a manager is unaware of it.
A decision becomes a problem only when a manager is unaware of it.
False (B)
The decision-making process involves allocating equal weights to all decision criteria.
The decision-making process involves allocating equal weights to all decision criteria.
False (B)
The first step in the decision-making process is developing alternatives.
The first step in the decision-making process is developing alternatives.
False (B)
Evaluating the decision's effectiveness occurs before implementing the chosen alternative.
Evaluating the decision's effectiveness occurs before implementing the chosen alternative.
Identifying decision criteria involves considering factors like costs and risks.
Identifying decision criteria involves considering factors like costs and risks.
The selected alternative in the decision-making process is the one with the lowest total weight.
The selected alternative in the decision-making process is the one with the lowest total weight.
The last step of the decision-making process assesses how effectively the problem was resolved.
The last step of the decision-making process assesses how effectively the problem was resolved.
Allocating weights to criteria helps in placing items in the correct alphabetical order.
Allocating weights to criteria helps in placing items in the correct alphabetical order.
Flashcards
Problem
Problem
The gap between the current state and the desired state. It becomes a problem when a manager is aware, feels pressure to solve it, and has the necessary authority and resources.
Decision Criteria
Decision Criteria
Factors that are considered important for resolving a problem. These factors influence the decision.
Weighting Criteria
Weighting Criteria
The process of assigning importance to each criterion. This prioritizes the factors based on their relevance.
Developing Alternatives
Developing Alternatives
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Analyzing Alternatives
Analyzing Alternatives
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Selecting an Alternative
Selecting an Alternative
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Implementing the Alternative
Implementing the Alternative
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Evaluating Decision Effectiveness
Evaluating Decision Effectiveness
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Study Notes
Decision-Making Process Overview
- Decision-making involves choosing from multiple options.
- A structured process aids effective decision-making.
- Key steps include identifying problems, criteria, and viable alternatives, analyzing, selecting, implementing, and evaluating the outcome.
Step 1: Identifying the Problem
- A problem exists when a desired state differs from the current reality.
- Awareness, pressure to solve, and necessary resources are crucial for acknowledging a problem.
Step 2: Identifying Decision Criteria
- Decision criteria are factors vital for problem resolution.
- Examples include cost, risk, and desired outcomes (e.g., company growth).
Step 3: Allocating Weights to Criteria
- Criteria aren't equally important; assigning weights prioritizes them.
- Weights reflect the relative importance of each criterion in the decision-making process.
Step 4: Developing Alternatives
- This involves generating possible solutions without evaluating their merits.
- Listing viable options is crucial.
Step 5: Analyzing Alternatives
- Assessing strengths and weaknesses of each alternative is critical.
- Analysis should hinge on how well each option addresses the problem criteria identified in steps 2 and 3.
Step 6: Selecting an Alternative
- The best alternative is chosen based on its total weight.
Step 7: Implementing the Alternative
- Implementation involves putting the chosen solution into action and ensuring commitment from those involved.
- Crucial to effectively translate the decision into tangible results.
Step 8: Evaluating Decision Effectiveness
- The effectiveness of the decision is judged based on its outcome.
- Measuring outcome success assesses whether the chosen alternative resolved the identified problem; else, identify reasons for failure.
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