Podcast
Questions and Answers
Which course teaches conflict management skills to the Las Angeles Police Department (LAPD) personnel?
Which course teaches conflict management skills to the Las Angeles Police Department (LAPD) personnel?
What is the impact of workplace conflicts on LAPD supervisors and managers?
What is the impact of workplace conflicts on LAPD supervisors and managers?
Why is understanding how to manage internal conflict a top priority for the Department?
Why is understanding how to manage internal conflict a top priority for the Department?
Which skill should supervisors utilize to interrupt the defend-attack spiral and re-engage in meaningful negotiations?
Which skill should supervisors utilize to interrupt the defend-attack spiral and re-engage in meaningful negotiations?
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What is the purpose of refraining technique in conflict resolution?
What is the purpose of refraining technique in conflict resolution?
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Which conflict resolution technique aligns with emotional intelligence competencies such as self-awareness and empathy?
Which conflict resolution technique aligns with emotional intelligence competencies such as self-awareness and empathy?
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When should supervisors resort to negative discipline in conflict resolution?
When should supervisors resort to negative discipline in conflict resolution?
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