7 Questions
Which course teaches conflict management skills to the Las Angeles Police Department (LAPD) personnel?
Conflict Management for Law Enforcement Personnel
What is the impact of workplace conflicts on LAPD supervisors and managers?
Increased investigative time
Why is understanding how to manage internal conflict a top priority for the Department?
To reduce workplace conflicts
Which skill should supervisors utilize to interrupt the defend-attack spiral and re-engage in meaningful negotiations?
Verbal De-Escalation
What is the purpose of refraining technique in conflict resolution?
All of the above
Which conflict resolution technique aligns with emotional intelligence competencies such as self-awareness and empathy?
Conflict Coaching
When should supervisors resort to negative discipline in conflict resolution?
When positive disciplinary means are not feasible
Test your conflict management skills with this quiz designed for law enforcement personnel. Gain valuable insights and learn techniques to effectively handle conflicts in your daily work.
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