Conflict Management Styles Flashcards

Study Notes

Conflict Management Styles

Collaborating
- Aims for the optimum outcome satisfying all parties involved.
- Minimizes negative feelings while ensuring both sides feel valued.
- Pros: Builds mutual trust, fosters positive relationships, and encourages commitments.
- Cons: Can be time-consuming and requires significant energy.
Competing
- An authoritarian approach focusing on one party's perspective, emphasizing the correctness of their position.
- Pros: Efficient and goal-oriented; decisions can be made quickly.
- Cons: May create a hostile environment, damaging relationships.
Avoiding
- Characterized by a non-confrontational attitude, opting to sidestep issues rather than deal with them directly.
- Pros: Helps prevent escalation of conflict and allows for postponement of difficult conversations.
- Cons: Problems remain unaddressed and unresolved, potentially worsening over time.
Harmonizing
- Involves concession to maintain the relationship, often at one's own expense.
- Pros: Reduces potential harm when one party is stronger, thereby preserving relationships.
- Cons: May lead to feelings of resentment and allows for the exploitation of weaknesses.
Compromising
- Centers on finding a middle ground where each party gives up something to reach an agreement.
- Pros: Effective in resolving complex issues when no clear solution exists; maintains equality in power among parties.
- Cons: Often results in dissatisfaction, with solutions falling short of the best possible outcome for any party.

Description

Explore the five key styles of conflict management through these flashcards. Each card provides a specific style along with its definition, pros, and cons. Perfect for those looking to enhance their interpersonal skills and resolve conflicts effectively.