Questions and Answers
What is collaborating in conflict management?
What are the pros of competing in conflict management?
What is a main con of avoiding conflict?
Unaddressed/unresolved problems
What does harmonizing in conflict management refer to?
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What is one of the main disadvantages of compromising?
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Study Notes
Conflict Management Styles
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Collaborating
- Aims for the optimum outcome satisfying all parties involved.
- Minimizes negative feelings while ensuring both sides feel valued.
- Pros: Builds mutual trust, fosters positive relationships, and encourages commitments.
- Cons: Can be time-consuming and requires significant energy.
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Competing
- An authoritarian approach focusing on one party's perspective, emphasizing the correctness of their position.
- Pros: Efficient and goal-oriented; decisions can be made quickly.
- Cons: May create a hostile environment, damaging relationships.
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Avoiding
- Characterized by a non-confrontational attitude, opting to sidestep issues rather than deal with them directly.
- Pros: Helps prevent escalation of conflict and allows for postponement of difficult conversations.
- Cons: Problems remain unaddressed and unresolved, potentially worsening over time.
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Harmonizing
- Involves concession to maintain the relationship, often at one's own expense.
- Pros: Reduces potential harm when one party is stronger, thereby preserving relationships.
- Cons: May lead to feelings of resentment and allows for the exploitation of weaknesses.
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Compromising
- Centers on finding a middle ground where each party gives up something to reach an agreement.
- Pros: Effective in resolving complex issues when no clear solution exists; maintains equality in power among parties.
- Cons: Often results in dissatisfaction, with solutions falling short of the best possible outcome for any party.
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Description
Explore the five key styles of conflict management through these flashcards. Each card provides a specific style along with its definition, pros, and cons. Perfect for those looking to enhance their interpersonal skills and resolve conflicts effectively.
