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Questions and Answers
Which conflict management style is cooperative and assertive?
Which conflict management style is uncooperative and unassertive?
Which conflict outcome is characterized by win-win situations?
Which of the following best defines conflict?
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What type of conflict stimulates people toward greater work efforts, cooperation, and creativity?
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What does assertiveness refer to in conflict management styles?
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What do conflict management styles reflect?
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Study Notes
Conflict Management Styles
- Collaborative Style: Characterized by being both cooperative and assertive, emphasizing mutual benefit and problem-solving.
- Avoidant Style: Describes an approach that is uncooperative and unassertive, leading to a lack of engagement in resolving conflicts.
Conflict Outcomes
- Win-Win Situations: Outcomes where all parties benefit, typically achieved through collaborative conflict management.
Definition of Conflict
- Conflict: Typically defined as a disagreement or clash between individuals, groups, or entities where interests, values, or goals are opposed.
Stimulating Conflict
- Positive Conflict: Refers to conflict that encourages individuals to enhance their work efforts, foster collaboration, and stimulate creative solutions.
Assertiveness in Conflict Management
- Assertiveness: Refers to the ability to express one's needs, thoughts, and feelings in a clear and respectful manner, crucial for constructive conflict resolution.
Reflection of Conflict Management Styles
- Influence of Styles: Conflict management styles embody individual values, beliefs, personality traits, and past experiences, shaping how one approaches conflict situations.
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Description
Explore conflict-management styles and their impact on various situations. Learn about collaboration, avoidance, accommodation, and compromise, and how they affect both substantive and emotional issues in conflicts.
