Conflict Management Styles Evaluation
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Questions and Answers

Which conflict management style is cooperative and assertive?

  • Competition
  • Collaboration (correct)
  • Accommodation
  • Avoidance

Which conflict management style is uncooperative and unassertive?

  • Compromise
  • Avoidance (correct)
  • Accommodation
  • Competition

Which conflict outcome is characterized by win-win situations?

  • Lose-lose
  • Win-win (correct)
  • Win-lose
  • No resolution

Which of the following best defines conflict?

<p>A disagreement on job-related issues (D)</p> Signup and view all the answers

What type of conflict stimulates people toward greater work efforts, cooperation, and creativity?

<p>Functional conflict (C)</p> Signup and view all the answers

What does assertiveness refer to in conflict management styles?

<p>The desire to satisfy your own needs and concerns (B)</p> Signup and view all the answers

What do conflict management styles reflect?

<p>Different combinations of assertive and cooperative behavior (A)</p> Signup and view all the answers

Study Notes

Conflict Management Styles

  • Collaborative Style: Characterized by being both cooperative and assertive, emphasizing mutual benefit and problem-solving.
  • Avoidant Style: Describes an approach that is uncooperative and unassertive, leading to a lack of engagement in resolving conflicts.

Conflict Outcomes

  • Win-Win Situations: Outcomes where all parties benefit, typically achieved through collaborative conflict management.

Definition of Conflict

  • Conflict: Typically defined as a disagreement or clash between individuals, groups, or entities where interests, values, or goals are opposed.

Stimulating Conflict

  • Positive Conflict: Refers to conflict that encourages individuals to enhance their work efforts, foster collaboration, and stimulate creative solutions.

Assertiveness in Conflict Management

  • Assertiveness: Refers to the ability to express one's needs, thoughts, and feelings in a clear and respectful manner, crucial for constructive conflict resolution.

Reflection of Conflict Management Styles

  • Influence of Styles: Conflict management styles embody individual values, beliefs, personality traits, and past experiences, shaping how one approaches conflict situations.

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Description

Explore conflict-management styles and their impact on various situations. Learn about collaboration, avoidance, accommodation, and compromise, and how they affect both substantive and emotional issues in conflicts.

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