Leadership Week 3

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Questions and Answers

Which of the following is NOT one of the three P’s in managing conflict?

Purpose

Participation

Perspective (correct)

Process

What is a crucial ground rule for promoting healthy conflict management?

Focus solely on personal viewpoints to win arguments.

Express opinions aggressively to assert dominance.

Actively listen to understand others’ perspectives. (correct)

Communicate without honesty to avoid conflict.

Which major insight from Apostle Paul emphasizes the importance of unity?

Isolation helps strengthen one's identity in conflict.

Adapting to individual preferences promotes division.

Community-Building as a Foundation encourages inclusiveness. (correct)

Differentiating practices always leads to better outcomes.

Which of the following is NOT a suggested step in the conflict resolution process?

Establishing personal agendas Signup and view all the answers

What should individuals aim for to foster collaboration in conflict situations?

Focus on shared goals or objectives Signup and view all the answers

What pattern involving children and parental favoritism is commonly observed?

At least one parent favors a specific child in each generation. Signup and view all the answers

Which biblical figures experienced sibling rivalry and eventual relational cutoff?

Ishmael and Isaac Signup and view all the answers

What does the 'unjustified' grace between Joseph and his brothers symbolize?

Unconditional love transcending betrayal. Signup and view all the answers

According to the content, how should one respond to trials of any kind?

By considering them opportunities for joy. Signup and view all the answers

What is the consequence of showing partiality according to the principles mentioned?

It is seen as a reflection of personal bias. Signup and view all the answers

What does the term 'spiritual schizophrenia' refer to in the context discussed?

The duality of blessing others while cursing them. Signup and view all the answers

What potential positive aspects can arise from conflict, according to the content?

An opportunity for unresolved feelings to emerge. Signup and view all the answers

What type of conflict involves individual thoughts and feelings?

Intrapersonal Signup and view all the answers

Which of the following is NOT classified under types of threats?

Cultural Signup and view all the answers

Which action is described as a self-protecting behavior in the face of threat?

Shut down/shut out Signup and view all the answers

In the dynamics of a team, which factor is cited as contributing to synergy?

Shared vision Signup and view all the answers

What is a crucial question to reflect on after recognizing key points of discussion?

Now what may you consider doing? Signup and view all the answers

Which level of conflict includes interactions between different groups or units?

Intergroup/unit Signup and view all the answers

What does the term 'compliance' generally signify in conflict reactions?

Acceptance of demands Signup and view all the answers

Which of the following best describes the outcome of ineffective team dynamics?

Energy drain Signup and view all the answers

What is a potential implication of recognizing one's role in conflict?

It promotes personal accountability. Signup and view all the answers

What is emphasized as necessary for community building in organizations?

Accountability and support Signup and view all the answers

What has been a recent shift in research regarding leadership?

Recognition of followership's importance Signup and view all the answers

Which researcher is known for their work on followership and levels of engagement?

Barbara Kellerman Signup and view all the answers

What describes a die-hard level of engagement?

Strong commitment and involvement Signup and view all the answers

What is a key element that defines leadership according to the content?

Relationships among leaders and followers Signup and view all the answers

What notable question did Ira Chaloupka pose regarding toxic leadership?

Why do people follow toxic leaders? Signup and view all the answers

How does the content suggest followers can impact leadership?

Through active participation and accountability Signup and view all the answers

According to the content, what can contribute to a sense of belonging within a team?

A culture of support and shared values Signup and view all the answers

What is suggested as a more effective society according to the content?

Courageous followership Signup and view all the answers

What best describes the relationship between challenge and support in leadership?

High challenge and high support fosters effective followership. Signup and view all the answers

Which leadership theory posits that people require supervision due to a lack of motivation?

Theory X Signup and view all the answers

What quality is essential for leaders, as stated in the content?

Courage in the face of fear Signup and view all the answers

What does building a community primarily enhance in an organization?

Mental models and perceptions Signup and view all the answers

Which aspect is mentioned as critical in the leader-follower relationship?

Mutual respect and compassion Signup and view all the answers

What dynamic does effective followership promote?

Self-management and responsibility Signup and view all the answers

How does curiosity relate to power dynamics in leadership?

It replaces judgment with discernment. Signup and view all the answers

What fundamental aspect did Jesus emphasize in his mission according to the content?

Forming community and relationships Signup and view all the answers

What aspect of group dynamics involves understanding the emotional atmosphere?

Maintenance process Signup and view all the answers

What should be examined to change a negative story within a community?

The implicit rules followed by members Signup and view all the answers

What concept describes the dynamics involved in team performance and the relationships between team members?

Psychological safety Signup and view all the answers

What does the statement 'how do we run a group well?' relate to?

Maintenance process Signup and view all the answers

Which of the following best illustrates the continuum of team effectiveness?

From directive leadership to democratic engagement Signup and view all the answers

What is identified as a critical aspect of team performance within interpersonal dynamics?

Psychological safety within the group Signup and view all the answers

Which of the following refers to dividing up tasks and problem solving in group dynamics?

Task process Signup and view all the answers

What is an important question to ask when reflecting on group complaints?

What can I improve personally? Signup and view all the answers

According to the content, which factor is key to understanding team dynamics?

Team tasks and mission Signup and view all the answers

In group dynamics, what represents the surface-level issues that are evident?

Content Signup and view all the answers

Which researcher is noted for their work on psychological safety in teams?

Amy Edmondson Signup and view all the answers

What aspect is emphasized as being critical for fostering more participatory team environments?

Encouraging open communication Signup and view all the answers

What must be actively questioned to foster a positive group dynamic?

Group's agenda Signup and view all the answers

What illustrates the difference between visible and invisible aspects of group dynamics?

Content is above the iceberg; processes are below Signup and view all the answers

What is a primary focus of evaluating team dynamics according to the content?

Psychological safety of the group Signup and view all the answers

Which scenario best represents a team needing more task-oriented direction from a leader?

A firefighting unit responding to an emergency Signup and view all the answers

What should a leader consider when deciding to address issues in a group versus one-on-one?

The group's existing trust level Signup and view all the answers

What is a key aspect of adapting to leadership at different levels?

Understanding one's own internal dynamics Signup and view all the answers

How can leaders effectively gauge how well they are addressing issues?

Through feedback from the team Signup and view all the answers

Which of the following is a critical dynamic a leader should be aware of?

Triggers that lead to personal defensiveness Signup and view all the answers

What can help in recognizing when personal inclinations conflict with leadership demands?

Seeking feedback from others Signup and view all the answers

What is one consequence of keeping issues below the surface in a team?

Emergence of passive-aggressive dynamics Signup and view all the answers

What approach may a leader take to ensure a team member does not lose face during discussions?

Handle the matter privately Signup and view all the answers

What should leaders do to prevent reactive behavior in themselves while addressing issues?

Regulate their emotional responses Signup and view all the answers

What is essential for effective leadership according to the content?

Being intentional in relationships and conversations Signup and view all the answers

What can hinder individuals from expressing themselves in group settings?

Anxiety and fear of judgment Signup and view all the answers

How can leaders function effectively despite their preferences?

By developing new skills as needed Signup and view all the answers

What role does personal comfort play in a leader's effectiveness?

It can be a barrier to effective leadership Signup and view all the answers

Which characteristic should leaders embody to encourage participation?

Openness to diverse contributions Signup and view all the answers

What is a potential benefit of stepping out of comfort zones as a leader?

Opportunity for personal growth and effectiveness Signup and view all the answers

How do leaders typically contribute to team dynamics?

By allowing team members to contribute in varied roles Signup and view all the answers

What mindset can help leaders in challenging situations?

Embracing openness and adaptability Signup and view all the answers

What is the foundational issue that must be addressed for a team to function effectively?

Absence of trust Signup and view all the answers

What does healthy conflict in a team imply?

Encouraging open disagreements Signup and view all the answers

What is necessary for team members to develop a common commitment?

Healthy conflict resolution Signup and view all the answers

What does accountability within a team require?

Prior commitment Signup and view all the answers

In the first stage of team development, what is emphasized for team members?

Emotional vulnerability Signup and view all the answers

What type of discussions does managing differences in a healthy way lead to?

Creative solutions Signup and view all the answers

What key result emerges from trust issues being addressed in a team?

Enhanced collaboration Signup and view all the answers

What is the last level of dysfunction that teams must avoid focusing solely on?

Personal achievements Signup and view all the answers

What characterizes the Performing stage of a team's development?

The team works independently with minimal leader intervention. Signup and view all the answers

What is a primary focus of the team during the Performing stage?

Over-achieving on agreed-upon goals. Signup and view all the answers

Which of the following best describes the Adjourning stage?

The team experiences discomfort due to separation. Signup and view all the answers

In the Performing stage, how are disagreements within the team typically resolved?

Through positive discussions among team members. Signup and view all the answers

What role does the leader play in the Performing stage of team development?

The leader delegates tasks and oversees progress. Signup and view all the answers

What characteristic is described by a high-functioning team regarding trust among members?

Members are open to engaging in dialogue about important issues. Signup and view all the answers

What is one of the essential attributes of a high-performance team regarding decision-making?

They engage in unfiltered conflict to achieve buy-in. Signup and view all the answers

According to the content, how do team members hold each other accountable?

They fully commit to each other’s performance standards. Signup and view all the answers

What happens to team effectiveness as a team matures, according to the content?

Team effectiveness decreases initially but improves later. Signup and view all the answers

What is a crucial behavior that a highly functioning team demonstrates regarding conflict?

They engage in dialogue about conflicts openly and honestly. Signup and view all the answers

What is a significant element required to speak truth to power effectively?

Trust Signup and view all the answers

How can good followers maintain the favor of a dominant leader while speaking truth?

By using affirmation and building trust Signup and view all the answers

What strategy can be used to encourage participation during meetings?

Allowing written questions and group discussions Signup and view all the answers

What skill is highlighted as crucial for developing trust in relationships?

Listening Signup and view all the answers

What approach is suggested for raising difficult issues with a dominating personality?

Asking questions rather than being direct Signup and view all the answers

What is emphasized as essential for building a supportive community in a team?

Shared space for dialogue Signup and view all the answers

Why might a dominating personality require affirmation from others?

To mask their insecurity Signup and view all the answers

What is one way to help individuals express their thoughts during a meeting?

Allowing time to write down their thoughts Signup and view all the answers

How do small group conversations impact future realities?

They can influence how team members respond. Signup and view all the answers

What can set the tone for conversations in a group?

The way participants interact and respond. Signup and view all the answers

What does being intentional in speech contribute to within a group?

A more positive and productive interaction. Signup and view all the answers

How should conversations differ based on group settings?

They vary based on individual needs and group dynamics. Signup and view all the answers

What is one outcome for individuals on teams with higher psychological safety?

They brought in more revenue per head. Signup and view all the answers

What framework should leaders use to approach challenges in the team?

Frame the work as a 'learning problem.' Signup and view all the answers

Which statement reflects a key takeaway about conversations in small groups?

Interactions can create future realities and influence outcomes. Signup and view all the answers

What is suggested leaders should set expectations about?

Failure, uncertainty, and interdependence. Signup and view all the answers

What biblical principle is mentioned regarding conversation dynamics?

Words can create both life and death. Signup and view all the answers

What should one contemplate before starting a meeting?

What kind of conversations and questions to focus on. Signup and view all the answers

What is a consequence of low psychological safety in a team?

Increased anxiety among team members. Signup and view all the answers

What effect can dominant speech styles in group settings have?

They may stifle open dialogue among participants. Signup and view all the answers

What does a team with high psychological safety enable its members to do?

Share diverse ideas without fear. Signup and view all the answers

Which of the following actions can leaders take to enhance team effectiveness?

Ask good questions. Signup and view all the answers

What does a high-performance team experience in a context of higher psychological safety?

Positive feedback from management. Signup and view all the answers

Within a high-performance team, what is emphasized to ensure accountability?

Creating a supportive environment. Signup and view all the answers

What is essential for the alignment of individual aspirations with team aspirations?

Clear communication of goals Signup and view all the answers

Which aspect contributes to healthy relationships and organizations in a voca environment?

Proactive conflict management Signup and view all the answers

What role does followership play in the context of leadership and organizational dynamics?

It enhances the leader's effectiveness. Signup and view all the answers

Which of the following best captures the essence of leadership across different levels within an organization?

Leadership is integral at all levels of the system. Signup and view all the answers

What does Peter Block's perspective imply about the formation of social fabric in organizations?

It develops from individual efforts in small settings. Signup and view all the answers

What is a fundamental question to ask during a team meeting to ensure its effectiveness?

What do we want to achieve during this meeting? Signup and view all the answers

How can conflict within teams be viewed in a constructive manner?

As an opportunity for growth Signup and view all the answers

What challenge may arise when considering interpersonal versus organizational leadership skills?

Balancing personal relationships and organizational goals Signup and view all the answers

Study Notes

Week Three: Leading the Congregation

Effective Teams (Pages 114-115): Eight characteristics include a clear goal, results-driven structure, competent members, unified commitment, a collaborative climate, standards of excellence, external support, and principled leadership.

Content vs. Process

Content: Refers to the "what" of group dynamics, including purpose, goals, discussed problems, decisions, and ideas expressed.
Process: Refers to the "how" of group dynamics, involving morale, atmosphere, implicit guidelines, conflicts, and cooperation. It includes tangible and intangible components of group interaction.

Group Norms

Shared rules, guidelines, and expectations that influence members' behaviors and interactions. Define acceptable and unacceptable behaviors.

Psychological Safety

Google's Project Aristotle: Found that team effectiveness is primarily based on how a team works together, not who is on the team. Psychological safety is a key driver of this effectiveness.
Psychological safety is crucial: It involves team members feeling safe to speak up with ideas, concerns, or mistakes without fear of retribution or embarrassment.
Measuring Psychological Safety: A scale can measure psychological safety in a team. Items include:
- If you make a mistake, it is often held against you.
- Members can bring up problems and tough issues.
- People sometimes reject others for being different.
- It is safe to take risks on the team.
- Asking for help is difficult.
- No one deliberately undercuts your efforts.
- Your unique skills are valued.

Tuckman's Four Stages of Team Development

Orientation: Understanding the team purpose and culture.
Conflict: Disagreements between the leader and among team members
Solidarity: Team members show unity.
Individuality, Interdependence, and Effectiveness: Team members operate independently and strongly connect with each other, towards team effectiveness.

Situational Leadership Theory (Paul Hersey & Kenneth Blanchard)

Leadership styles adapt based on team readiness/maturity. Leaders use directing, coaching, supporting, and delegating methods in response to the team's readiness level, ensuring adaptability to different team stages.

Conflict

Characteristics of the Operational Model: Intrapersonal, interpersonal, intergroup, organizational, and environmental conflict, values/traditions, purpose/goals, methods/policies
Conflict Levels/Objectives:
- Problem: level 1 - to find a mutual solution
- Disagreement: level 2 - to protect oneself
- Contest: level 3 - to win
- Warfare: level 4 - to inflict injury
- Intractable: level 5 - to destroy the "other"
Conflict Management Styles:
- Problem-Solving: collaboration to find a mutual solution
- Compromising: both parties give up something
- Avoiding: evading the conflict entirely
- Competing: one party wins at the expense of the other
- Accommodating: one party yields to the other
Resolving Disputes: Power, rights, and interests are ways to resolve conflicts

Five Levels and Objectives of Conflict Players

Intractable: to destroy the other
Warfare: to inflict injury
Contest: to win
Disagreement: to protect oneself
Problem: to find a mutual solution

Other Key Concepts

Christian Leadership: Addresses character, collaboration, and organizational effectiveness. Emphasis on contextual nature of leadership.
Values in Action (VIA): Character strengths and virtues
Kellerman Follower Typology: levels of engagement for followers (Isolate, Bystander, Participant, Activist, Diehard)
Courageous Followership: standing up to leaders
Developing a Culture of High-performance Teams: Focuses on team dynamics, including the importance of team roles, interpersonal relationships, and conflict management skills.
Psychological Safety: Individuals feeling safe to express concerns and ideas. Emphasis on the team environment fostering safety, rather than on individuals.
Project Aristotle (Google study): Factors that impact team success include dependability, structure, meaning, impact, particularly psychological safety
Five levels and objectives for conflict players (Intractable, Warfare, Contest, Disagreement, Problem): These escalation stages are important to recognize.
Types of threats: physical, psychological, positional, financial, and social identity
Conflict Pyramid Stages: Includes the stages of tension development, role dilemma, injustice, collecting, confrontation, and adjustments, as well as the overall conflict cycle.
Conflict management is important for any group, including those dealing with religious conflicts.
Biblical examples of conflict and reconciliation.

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Test your knowledge on key concepts in conflict management. This quiz covers essential guidelines, insights from Apostle Paul, and strategies for promoting unity and effective resolution. Are you ready to enhance your understanding of healthy conflict practices?