Questions and Answers
A two-year-old child is on the same level as a ten-year-old child in terms of conflict resolution.
False
A conflict is a fight, struggle, or disagreement, between a minimum of three or more people.
False
A strong emotional response is better than logical reasoning because the other party will see your passion about the topic.
False
Conflict resolution is a violent method or process of finding a solution to a conflict.
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If a classmate bullies another person to cheat on an exam for them, this is an example of someone wielding power.
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While arguing with a coworker, it is best to point out mistakes immediately.
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Which of the following is NOT another way of stating that perceptions differ?
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Which of the following is an influence on conflict resolution?
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Which of the following scenarios does NOT involve feelings leading to conflict?
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Conflict resolution includes all of the following EXCEPT:
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Eating a well-balanced diet helps to maintain healthy skin.
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Active listening includes all of the following EXCEPT:
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Which factor is important while brainstorming?
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Which of the following is necessary to resolve conflict?
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Which of the following is NOT considered a conflict?
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Which of the following statements is TRUE?
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Which of the following statements is considered a neutral argument?
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A conflict can arise when a child is deprived of basic needs.
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Study Notes
Conflict Management Key Concepts
- A two-year-old child does not have the same conflict resolution abilities as a ten-year-old child.
- Conflicts can involve disagreements among two or more individuals, not limited to three or more people.
- Emotional responses are not more effective than logical reasoning during conflicts; passion may not resonate as expected.
- Conflict resolution is a non-violent process, contrary to the notion that it involves aggression.
Power Dynamics in Conflict
- Bullying reflects the exercise of power, evident when one student coerces another into cheating.
Communication and Interpersonal Relations
- Immediate correction of mistakes during disagreements is often counterproductive.
- Perceptions vary; common phrases like "Beauty is in the eye of the beholder" indicate subjective viewpoints, while "Most people share similar opinions on important life matters" is incorrect.
Influences on Conflict Resolution
- Factors influencing conflict resolution include individual capabilities, the nature of the conflict, and personal attitudes.
Emotions and Conflict Triggers
- Feelings can lead to conflict, but sharing concerns does not generate conflict.
Elements Excluded from Conflict Resolution
- Aggression and violence are not components of effective conflict resolution processes.
Healthy Lifestyle Impact
- A balanced diet contributes positively to skin health.
Active Listening Skills
- Key components of active listening include paraphrasing, clarifying, and empathizing; ignoring is not part of this skill set.
Effective Brainstorming Techniques
- Taking breaks during brainstorming sessions is crucial when encountering obstacles, rather than becoming stuck on failed solutions.
Requirements for Resolving Conflict
- The necessary elements for conflict resolution include patience, willingness to engage, and support from all parties involved.
Defining Conflicts
- Not all disagreements constitute conflicts; for instance, an unhappy employee resigning is not a conflict scenario, while political debates and heated sports encounters qualify.
Mediation and Compromise
- Arbitration is needed when parties are unwilling to compromise; mediation involves a neutral party, and compromises require mutual concessions from involved parties.
Neutral Communication
- Neutral arguments promote constructive dialogue; for example, suggesting communication improvements is a neutral statement.
Basic Needs and Conflict
- Basic needs deprivation in children can act as a catalyst for conflict.
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Description
Test your understanding of conflict management concepts with this engaging set of flashcards. Each card presents a statement related to conflict resolution, challenging your knowledge on various aspects of managing disagreements and emotional responses in differing situations.
