Podcast
Questions and Answers
A two-year-old child is on the same level as a ten-year-old child in terms of conflict resolution.
A two-year-old child is on the same level as a ten-year-old child in terms of conflict resolution.
False
A conflict is a fight, struggle, or disagreement, between a minimum of three or more people.
A conflict is a fight, struggle, or disagreement, between a minimum of three or more people.
False
A strong emotional response is better than logical reasoning because the other party will see your passion about the topic.
A strong emotional response is better than logical reasoning because the other party will see your passion about the topic.
False
Conflict resolution is a violent method or process of finding a solution to a conflict.
Conflict resolution is a violent method or process of finding a solution to a conflict.
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If a classmate bullies another person to cheat on an exam for them, this is an example of someone wielding power.
If a classmate bullies another person to cheat on an exam for them, this is an example of someone wielding power.
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While arguing with a coworker, it is best to point out mistakes immediately.
While arguing with a coworker, it is best to point out mistakes immediately.
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Which of the following is NOT another way of stating that perceptions differ?
Which of the following is NOT another way of stating that perceptions differ?
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Which of the following is an influence on conflict resolution?
Which of the following is an influence on conflict resolution?
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Which of the following scenarios does NOT involve feelings leading to conflict?
Which of the following scenarios does NOT involve feelings leading to conflict?
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Conflict resolution includes all of the following EXCEPT:
Conflict resolution includes all of the following EXCEPT:
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Eating a well-balanced diet helps to maintain healthy skin.
Eating a well-balanced diet helps to maintain healthy skin.
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Active listening includes all of the following EXCEPT:
Active listening includes all of the following EXCEPT:
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Which factor is important while brainstorming?
Which factor is important while brainstorming?
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Which of the following is necessary to resolve conflict?
Which of the following is necessary to resolve conflict?
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Which of the following is NOT considered a conflict?
Which of the following is NOT considered a conflict?
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Which of the following statements is TRUE?
Which of the following statements is TRUE?
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Which of the following statements is considered a neutral argument?
Which of the following statements is considered a neutral argument?
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A conflict can arise when a child is deprived of basic needs.
A conflict can arise when a child is deprived of basic needs.
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Study Notes
Conflict Management Key Concepts
- A two-year-old child does not have the same conflict resolution abilities as a ten-year-old child.
- Conflicts can involve disagreements among two or more individuals, not limited to three or more people.
- Emotional responses are not more effective than logical reasoning during conflicts; passion may not resonate as expected.
- Conflict resolution is a non-violent process, contrary to the notion that it involves aggression.
Power Dynamics in Conflict
- Bullying reflects the exercise of power, evident when one student coerces another into cheating.
Communication and Interpersonal Relations
- Immediate correction of mistakes during disagreements is often counterproductive.
- Perceptions vary; common phrases like "Beauty is in the eye of the beholder" indicate subjective viewpoints, while "Most people share similar opinions on important life matters" is incorrect.
Influences on Conflict Resolution
- Factors influencing conflict resolution include individual capabilities, the nature of the conflict, and personal attitudes.
Emotions and Conflict Triggers
- Feelings can lead to conflict, but sharing concerns does not generate conflict.
Elements Excluded from Conflict Resolution
- Aggression and violence are not components of effective conflict resolution processes.
Healthy Lifestyle Impact
- A balanced diet contributes positively to skin health.
Active Listening Skills
- Key components of active listening include paraphrasing, clarifying, and empathizing; ignoring is not part of this skill set.
Effective Brainstorming Techniques
- Taking breaks during brainstorming sessions is crucial when encountering obstacles, rather than becoming stuck on failed solutions.
Requirements for Resolving Conflict
- The necessary elements for conflict resolution include patience, willingness to engage, and support from all parties involved.
Defining Conflicts
- Not all disagreements constitute conflicts; for instance, an unhappy employee resigning is not a conflict scenario, while political debates and heated sports encounters qualify.
Mediation and Compromise
- Arbitration is needed when parties are unwilling to compromise; mediation involves a neutral party, and compromises require mutual concessions from involved parties.
Neutral Communication
- Neutral arguments promote constructive dialogue; for example, suggesting communication improvements is a neutral statement.
Basic Needs and Conflict
- Basic needs deprivation in children can act as a catalyst for conflict.
Studying That Suits You
Use AI to generate personalized quizzes and flashcards to suit your learning preferences.
Description
Test your understanding of conflict management concepts with this engaging set of flashcards. Each card presents a statement related to conflict resolution, challenging your knowledge on various aspects of managing disagreements and emotional responses in differing situations.
