Commercial Descriptive Questions

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Questions and Answers

What is the cancellation charge for a first class ticket if cancelled more than 48 hours before scheduled departure?

Rs.120/-

Rs.180/- + gst

Rs.240/- + gst (correct)

Rs.200/- + gst

What happens if a ticket is cancelled within 4 hours of scheduled departure?

No refund is granted (correct)

25% of the total fare is refunded

50% of the total fare is refunded

Full fare is refunded

Which of the following is true regarding unused RAC or waitlisted tickets?

A full refund is available if cancelled up to 30 minutes before departure (correct)

Partial refund is granted if cancelled within 12 hours

They can only be refunded if cancelled 12 hours before departure

No refund is available for RAC tickets

What is the cancellation charge for a sleeper class ticket if cancelled between 48 hours and 12 hours before departure?

25% of the total fare Signup and view all the answers

If a ticket is presented for cancellation exactly 12 hours before scheduled departure, what are the applicable charges?

50% of the total fare Signup and view all the answers

Which action is required before loading wagons with explosives?

Certify the wagons with TXR Signup and view all the answers

What is the refund process for night trains departing between 21:00 and 06:00 if there are no current counters at the originating station?

Refund is given at the station within 2 hours after the Reservation Office opens Signup and view all the answers

What should be done with Non-Water Tight (NWT) wagons?

They cannot carry damageable commodities by wet Signup and view all the answers

Which rule applies to the cancellation of partially confirmed tickets that are cancelled within 30 minutes before departure?

Full refund if entirely cancelled Signup and view all the answers

How should bagged consignments be handled when loaded in open wagons?

A hut-like shape must be created and covered with tarpaulin Signup and view all the answers

What is the minimum cancellation charge for a 2nd AC class ticket if cancelled between 48 hours and 12 hours before departure?

Rs.200/- Signup and view all the answers

What is the primary goal of demurrage charges?

To reduce wagon detention times Signup and view all the answers

Which of the following is NOT a requirement for loading in relation to the wagon's condition?

Wagons having holes in the roofs can be used for any cargo Signup and view all the answers

What must be done when selecting an open wagon for loading?

A suitable remark should be made by the sender Signup and view all the answers

What space allowances are required for loading according to the specified guidance?

9 inches near the doors and 6 inches along the walls Signup and view all the answers

What must be done for sealing the doors of cement and other similar consignments?

Seal with Bituminized Gunny strips Signup and view all the answers

What is a circumstance under which the wagon demand registration fee is forfeited?

When wagon demand is cancelled after physical supply of wagons. Signup and view all the answers

Under what condition is the WDRF refundable?

When the supply of wagon is not made within 10 days and the consignor cancels. Signup and view all the answers

Which of the following is a reason for the cancellation of the wagon demand registration fee for premier customers?

When consignor is unwilling to pay freight charges per existing tariff. Signup and view all the answers

When does the forfeiture of WDRF occur in relation to loading time limits?

When loading is not completed within twice the permissible free time. Signup and view all the answers

In which situation are withdrawals from station earnings allowed?

For the encashment of PO for lost or damaged goods claims not exceeding Rs.10,000. Signup and view all the answers

What happens if a consignor does not complete loading within three times the permissible free time?

Two pending indents will be cancelled along with forfeiture of WDRF. Signup and view all the answers

What is a circumstance that does NOT lead to forfeiture of the WDRF?

Loading is commenced within the free time period. Signup and view all the answers

Which of these statements regarding the cancellation of wagon demand is accurate?

If the demand is cancelled within 10 days of registration, it leads to forfeiture. Signup and view all the answers

Which of the following items falls under Priority 'C' traffic?

Non-refined Edible Salt Signup and view all the answers

What is the primary consideration for preferential treatment of traffic within the same class of priority?

Mechanization of loading Signup and view all the answers

Which day is NOT nominated for high priority allotment of rakes for traffic covered under the Premium Indent Scheme?

Wednesday Signup and view all the answers

In terms of loading priority, what is the preference order for block traffic?

Single point block rakes over two point/multi point block rakes Signup and view all the answers

Which of the following correctly differentiates between booking luggage and parcels?

Luggage must be booked according to the traveler's route; parcels can be booked at any time. Signup and view all the answers

What special condition might allow traffic to receive preferential loading above standard priorities?

Specific orders from the Railway Board or Zonal Railways Signup and view all the answers

Which of the following accurately describes the time frame of the Preferential Traffic Order General Order no.98?

Effective from 01.04.2024 to 31.03.2025 Signup and view all the answers

Which traffic type is classified under Priority 'D'?

All traffic not included in priority 'A' to 'C' Signup and view all the answers

What is the non-refundable convenience fee for SL / II Class per ticket?

Rs.15 plus GST Signup and view all the answers

How many e-tickets can an individual book in a month if their Aadhar is linked?

24 e-tickets Signup and view all the answers

What document can serve as proof of identity for an e-ticket passenger?

Any one of the 12 prescribed original ID proofs Signup and view all the answers

What is the maximum cancellation time for a confirmed e-ticket before a train's scheduled departure?

4 hours Signup and view all the answers

What is the penalty if a passenger fails to carry the prescribed ID proof when traveling on an e-ticket?

Rs.50 fine Signup and view all the answers

What are the four priorities classified for commodities in the Preferential Traffic Order?

A, B, C, D Signup and view all the answers

What is the duration for which the Preferential Traffic Order (PTO) is valid?

1 year Signup and view all the answers

Which of the following is NOT a priority listed under the Preferential Traffic Order?

Luxury goods Signup and view all the answers

Study Notes

Refund Rules for Unused Tickets

Cancellation more than 48 hours before departure incurs specific charges based on class:
- 1 AC/Executive Class: ₹240 + GST
- 2nd AC/First Class: ₹200 + GST
- 3rd AC/AC Chair Car: ₹180 + GST
- Sleeper Class: ₹120
- 2S class: ₹60
Cancellation between 48 hours and 12 hours before departure incurs a fee of 25% of the total fare (minimum charges apply).
Cancellation within 12 hours and up to 4 hours before departure incurs a fee of 50% of the total fare (minimum charges apply).
No refund for cancellations within 4 hours before departure on confirmed tickets.
For partially confirmed tickets, full fare refund minus clerkage is available if cancelled up to 30 minutes before departure.
Full refund of fare minus clerkage for unused RAC or waitlisted tickets if cancelled up to 30 minutes before departure.
No current counters at the origin station allows refunds for night trains within 2 hours after the reservation office opens.
PRS tickets can be cancelled at any PRS location within prescribed limits.

Forfeiture and Refund of Wagon Demand Registration Fees

Wagon demand registration fee is forfeited in circumstances such as:
- Cancellation after the physical supply of wagons.
- Cancellation within 10 days of registration.
- Advance stacking permission cancelled within 15 days.
- Cancellation of wheat demand to ports within 30 days.
- Failure to commence loading within the allowed free time.
- No refund if WDRF is not claimed within 3 years as per the limitations Act.
- Additional penalties for failure to load within specified free times.
WDRF is refundable when:
- Wagon booked and loaded.
- Supply of wagon not made up to 10 days.
- Incorrect type of wagon supplied against the indent.

Circumstances for Withdrawals from Station Earnings

Encashment of PO for compensation claims for lost or damaged goods up to ₹10,000.
Departmental expenditures due to natural disasters like floods and earthquakes.
Ex-gratia payments to individuals involved in train accidents.
Others include specific operational needs and circumstances as defined by railway protocols.

Selection and Precautions for Loading Wagons

TXR certification is mandatory before loading wagons.
If unavailable, wagons must be examined jointly by SM and consignor.
Non-water tight (NWT) wagons should not carry dampage-sensitive commodities.
Clean and dry wagons are necessary before loading.
Ensure proper loading practices to avoid damage, including proper sealing and securing of goods.
Loading of explosives and dangerous goods must occur during the day and be handled by trained personnel.

Demurrage Charges

Definition: Fees for holding rolling stock beyond the free loading/unloading period.
Objectives include reducing wagon detention and improving turnaround.
Free time for different rolling stocks is determined by the railway board.
All days, including holidays, count as working days.

Non-Refundable Convenience Fee

Charges for e-ticket booking:
- ₹15 + GST for SL/II Class per ticket.
- ₹30 + GST for all other classes per ticket.
E-tickets limited to 12 per month, increased to 24 if Aadhar linked.
Payment accepted via various platforms; a print of the ticket, known as Electronic Reservation Slip (ERS), is required.

Preferential Traffic Order (PTO)

Prohibits undue preference in wagon allotment as per the Railways Act, 1989.
The central government can prioritize certain commodities nationally.
Traffic is divided into four priorities: A (Military), B (Relief and Grains), C (Programmed traffic), D (All others).
Block Rake traffic is preferred over piecemeal traffic, with various operational directives for prioritizing traffic.

Differences Between Luggage and Parcel Booking

Luggage requires ticketing; parcels do not.
Luggage must follow the traveler's route; parcels can be booked as per need.
Free allowance applies to luggage but not to parcels.
Luggage generally travels in compartments; parcels are carried in brake vans.
Consignor/consignee for luggage is the same, unlike parcels.

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Description

This quiz focuses on descriptive questions related to commercial practices, specifically the rules for refund on unused reserved tickets. Students will need to provide detailed answers to key concepts and regulations regarding cancellations. It's an essential exercise for understanding commercial transaction principles.