Podcast
Questions and Answers
What is the cancellation charge for a first class ticket if cancelled more than 48 hours before scheduled departure?
What is the cancellation charge for a first class ticket if cancelled more than 48 hours before scheduled departure?
- Rs.120/-
- Rs.180/- + gst
- Rs.240/- + gst (correct)
- Rs.200/- + gst
What happens if a ticket is cancelled within 4 hours of scheduled departure?
What happens if a ticket is cancelled within 4 hours of scheduled departure?
- No refund is granted (correct)
- 25% of the total fare is refunded
- 50% of the total fare is refunded
- Full fare is refunded
Which of the following is true regarding unused RAC or waitlisted tickets?
Which of the following is true regarding unused RAC or waitlisted tickets?
- A full refund is available if cancelled up to 30 minutes before departure (correct)
- Partial refund is granted if cancelled within 12 hours
- They can only be refunded if cancelled 12 hours before departure
- No refund is available for RAC tickets
What is the cancellation charge for a sleeper class ticket if cancelled between 48 hours and 12 hours before departure?
What is the cancellation charge for a sleeper class ticket if cancelled between 48 hours and 12 hours before departure?
If a ticket is presented for cancellation exactly 12 hours before scheduled departure, what are the applicable charges?
If a ticket is presented for cancellation exactly 12 hours before scheduled departure, what are the applicable charges?
Which action is required before loading wagons with explosives?
Which action is required before loading wagons with explosives?
What is the refund process for night trains departing between 21:00 and 06:00 if there are no current counters at the originating station?
What is the refund process for night trains departing between 21:00 and 06:00 if there are no current counters at the originating station?
What should be done with Non-Water Tight (NWT) wagons?
What should be done with Non-Water Tight (NWT) wagons?
Which rule applies to the cancellation of partially confirmed tickets that are cancelled within 30 minutes before departure?
Which rule applies to the cancellation of partially confirmed tickets that are cancelled within 30 minutes before departure?
How should bagged consignments be handled when loaded in open wagons?
How should bagged consignments be handled when loaded in open wagons?
What is the minimum cancellation charge for a 2nd AC class ticket if cancelled between 48 hours and 12 hours before departure?
What is the minimum cancellation charge for a 2nd AC class ticket if cancelled between 48 hours and 12 hours before departure?
What is the primary goal of demurrage charges?
What is the primary goal of demurrage charges?
Which of the following is NOT a requirement for loading in relation to the wagon's condition?
Which of the following is NOT a requirement for loading in relation to the wagon's condition?
What must be done when selecting an open wagon for loading?
What must be done when selecting an open wagon for loading?
What space allowances are required for loading according to the specified guidance?
What space allowances are required for loading according to the specified guidance?
What must be done for sealing the doors of cement and other similar consignments?
What must be done for sealing the doors of cement and other similar consignments?
What is a circumstance under which the wagon demand registration fee is forfeited?
What is a circumstance under which the wagon demand registration fee is forfeited?
Under what condition is the WDRF refundable?
Under what condition is the WDRF refundable?
Which of the following is a reason for the cancellation of the wagon demand registration fee for premier customers?
Which of the following is a reason for the cancellation of the wagon demand registration fee for premier customers?
When does the forfeiture of WDRF occur in relation to loading time limits?
When does the forfeiture of WDRF occur in relation to loading time limits?
In which situation are withdrawals from station earnings allowed?
In which situation are withdrawals from station earnings allowed?
What happens if a consignor does not complete loading within three times the permissible free time?
What happens if a consignor does not complete loading within three times the permissible free time?
What is a circumstance that does NOT lead to forfeiture of the WDRF?
What is a circumstance that does NOT lead to forfeiture of the WDRF?
Which of these statements regarding the cancellation of wagon demand is accurate?
Which of these statements regarding the cancellation of wagon demand is accurate?
Which of the following items falls under Priority 'C' traffic?
Which of the following items falls under Priority 'C' traffic?
What is the primary consideration for preferential treatment of traffic within the same class of priority?
What is the primary consideration for preferential treatment of traffic within the same class of priority?
Which day is NOT nominated for high priority allotment of rakes for traffic covered under the Premium Indent Scheme?
Which day is NOT nominated for high priority allotment of rakes for traffic covered under the Premium Indent Scheme?
In terms of loading priority, what is the preference order for block traffic?
In terms of loading priority, what is the preference order for block traffic?
Which of the following correctly differentiates between booking luggage and parcels?
Which of the following correctly differentiates between booking luggage and parcels?
What special condition might allow traffic to receive preferential loading above standard priorities?
What special condition might allow traffic to receive preferential loading above standard priorities?
Which of the following accurately describes the time frame of the Preferential Traffic Order General Order no.98?
Which of the following accurately describes the time frame of the Preferential Traffic Order General Order no.98?
Which traffic type is classified under Priority 'D'?
Which traffic type is classified under Priority 'D'?
What is the non-refundable convenience fee for SL / II Class per ticket?
What is the non-refundable convenience fee for SL / II Class per ticket?
How many e-tickets can an individual book in a month if their Aadhar is linked?
How many e-tickets can an individual book in a month if their Aadhar is linked?
What document can serve as proof of identity for an e-ticket passenger?
What document can serve as proof of identity for an e-ticket passenger?
What is the maximum cancellation time for a confirmed e-ticket before a train's scheduled departure?
What is the maximum cancellation time for a confirmed e-ticket before a train's scheduled departure?
What is the penalty if a passenger fails to carry the prescribed ID proof when traveling on an e-ticket?
What is the penalty if a passenger fails to carry the prescribed ID proof when traveling on an e-ticket?
What are the four priorities classified for commodities in the Preferential Traffic Order?
What are the four priorities classified for commodities in the Preferential Traffic Order?
What is the duration for which the Preferential Traffic Order (PTO) is valid?
What is the duration for which the Preferential Traffic Order (PTO) is valid?
Which of the following is NOT a priority listed under the Preferential Traffic Order?
Which of the following is NOT a priority listed under the Preferential Traffic Order?
Study Notes
Refund Rules for Unused Tickets
- Cancellation more than 48 hours before departure incurs specific charges based on class:
- 1 AC/Executive Class: ₹240 + GST
- 2nd AC/First Class: ₹200 + GST
- 3rd AC/AC Chair Car: ₹180 + GST
- Sleeper Class: ₹120
- 2S class: ₹60
- Cancellation between 48 hours and 12 hours before departure incurs a fee of 25% of the total fare (minimum charges apply).
- Cancellation within 12 hours and up to 4 hours before departure incurs a fee of 50% of the total fare (minimum charges apply).
- No refund for cancellations within 4 hours before departure on confirmed tickets.
- For partially confirmed tickets, full fare refund minus clerkage is available if cancelled up to 30 minutes before departure.
- Full refund of fare minus clerkage for unused RAC or waitlisted tickets if cancelled up to 30 minutes before departure.
- No current counters at the origin station allows refunds for night trains within 2 hours after the reservation office opens.
- PRS tickets can be cancelled at any PRS location within prescribed limits.
Forfeiture and Refund of Wagon Demand Registration Fees
- Wagon demand registration fee is forfeited in circumstances such as:
- Cancellation after the physical supply of wagons.
- Cancellation within 10 days of registration.
- Advance stacking permission cancelled within 15 days.
- Cancellation of wheat demand to ports within 30 days.
- Failure to commence loading within the allowed free time.
- No refund if WDRF is not claimed within 3 years as per the limitations Act.
- Additional penalties for failure to load within specified free times.
- WDRF is refundable when:
- Wagon booked and loaded.
- Supply of wagon not made up to 10 days.
- Incorrect type of wagon supplied against the indent.
Circumstances for Withdrawals from Station Earnings
- Encashment of PO for compensation claims for lost or damaged goods up to ₹10,000.
- Departmental expenditures due to natural disasters like floods and earthquakes.
- Ex-gratia payments to individuals involved in train accidents.
- Others include specific operational needs and circumstances as defined by railway protocols.
Selection and Precautions for Loading Wagons
- TXR certification is mandatory before loading wagons.
- If unavailable, wagons must be examined jointly by SM and consignor.
- Non-water tight (NWT) wagons should not carry dampage-sensitive commodities.
- Clean and dry wagons are necessary before loading.
- Ensure proper loading practices to avoid damage, including proper sealing and securing of goods.
- Loading of explosives and dangerous goods must occur during the day and be handled by trained personnel.
Demurrage Charges
- Definition: Fees for holding rolling stock beyond the free loading/unloading period.
- Objectives include reducing wagon detention and improving turnaround.
- Free time for different rolling stocks is determined by the railway board.
- All days, including holidays, count as working days.
Non-Refundable Convenience Fee
- Charges for e-ticket booking:
- ₹15 + GST for SL/II Class per ticket.
- ₹30 + GST for all other classes per ticket.
- E-tickets limited to 12 per month, increased to 24 if Aadhar linked.
- Payment accepted via various platforms; a print of the ticket, known as Electronic Reservation Slip (ERS), is required.
Preferential Traffic Order (PTO)
- Prohibits undue preference in wagon allotment as per the Railways Act, 1989.
- The central government can prioritize certain commodities nationally.
- Traffic is divided into four priorities: A (Military), B (Relief and Grains), C (Programmed traffic), D (All others).
- Block Rake traffic is preferred over piecemeal traffic, with various operational directives for prioritizing traffic.
Differences Between Luggage and Parcel Booking
- Luggage requires ticketing; parcels do not.
- Luggage must follow the traveler's route; parcels can be booked as per need.
- Free allowance applies to luggage but not to parcels.
- Luggage generally travels in compartments; parcels are carried in brake vans.
- Consignor/consignee for luggage is the same, unlike parcels.
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Description
This quiz focuses on descriptive questions related to commercial practices, specifically the rules for refund on unused reserved tickets. Students will need to provide detailed answers to key concepts and regulations regarding cancellations. It's an essential exercise for understanding commercial transaction principles.
