Railway Ticket Refunds - Chapter 6

The rules for refunding fares for cancelled train tickets in India.

The time period for which a reservation is made in advance.

The charge levied by the railway for refunding fares.

A ticket with a confirmed seat or berth.

The station where the ticket was issued.

A ticket where a berth or seat is reserved based on available space.

A ticket issued for travel in emergency situations, usually with higher fares.

No refund is given for confirmed Tatkal tickets unless there's a specific reason, like train cancellation.

Refunds for unused waitlisted Tatkal tickets are governed by rule number 7.

If a Tatkal ticket has multiple passengers, and some are confirmed while others are waitlisted, a full refund minus a fee is possible for the confirmed passengers if the entire ticket is canceled before departure.

Refunds for a Tatkal ticket due to a delayed train are handled according to rule 13.

If the railway administration cannot provide accommodation, cancellations are governed by rule 14.

Refunds for Tatkal tickets due to a train service disruption are handled by rule 16.

If you're forced to travel in a lower class than your Tatkal ticket booked for due to lack of accommodation, rule 18 applies, and you might also get the difference between Tatkal and normal fares refunded.

Duplicate Tatkal tickets are not issued.

For regular e-tickets, if you cancel or file a TDR (Ticket Deposit Receipt) more than 30 minutes before departure, a full refund is given.

If a train terminates at an unscheduled stop and the passenger doesn't want to continue, they'll get a refund for the unused portion of the ticket based on the per-kilometer fare.

Passengers who experience a lack of air conditioning for a portion of their journey are eligible for a refund based on the difference in fare between the classes they travelled in.

If a passenger with a higher-class ticket is forced to travel in a lower class due to limited seats, they can receive a refund for the difference in fare at the destination or originating station.

No refunds are given for lost tickets, either reserved or unreserved. However, refunds are possible for torn or mutilated tickets, if their authenticity and genuineness can be verified.

To claim a refund for a lack of air conditioning, passengers must present their ticket and a certificate issued by the TTE or conductor, stating the stations affected. This certificate must be submitted within 20 hours of the train's arrival at the destination.

When a reservation is altered (e.g., date or destination), cancellation charges apply to both the original and altered reservation.

If a train is delayed by 3 hours or more, passengers with reserved, RAC, or waitlisted tickets who don't travel can get a full refund.

To get a full refund for a delayed train, passengers must surrender their ticket before the train departs.

Electronic tickets (e-tickets) need a TDR (Ticket Deposit Receipt) filed online before the train departs to get a full refund due to a delay.

If a train ticket is cancelled or surrendered after the train departs, no refund is given.

Passengers who miss a connecting train due to a delay can get a refund for the unused portion of their ticket, provided they surrender it within 3 hours of their arriving train.

Refunds are issued at the station where the passenger's train arrived.

If a railway administration cannot provide accommodation, refunds are provided for tickets.

Ticket cancellation charges are the fees incurred when a ticket is cancelled before travel.

If a train is canceled due to unexpected events like accidents, floods, or breaches, full refunds are provided if tickets are surrendered within 3 days, excluding the original departure date.

No refund is given for partially used tickets, unless the journey is ended due to unforeseen circumstances causing disruption to the train service.

When a passenger chooses to end their journey before reaching their intended destination, a TDR (Ticket Deposit Receipt) is issued in exchange for the ticket, and a refund is provided for the unused portion.

Full refund is issued without deductions for the traveled portion if train disruption occurs due to unforeseen events, and the passenger is unable to continue their journey.

If the railway administration offers alternative transportation to the passenger's destination, but they choose not to continue the journey, they will receive a refund for the unused portion of the ticket.

If train services are disrupted due to protest activities, the passenger will get a refund for the unused portion of their ticket.

A refund is available within 3 hours of the train's departure if the passenger cannot travel for any reason and surrenders their reserved ticket.

The railway administration cannot provide accommodation for passengers holding reserved tickets under any circumstances.

The amount charged for canceling a train ticket varies based on the time of cancellation and the class of ticket. The earlier you cancel, the less you pay.

If you cancel a confirmed ticket within 12 hours of departure, you will lose 50% of the ticket fare.

You can cancel a waitlisted or RAC ticket and receive a refund minus a clerkage fee of Rs. 60 per passenger. This refund is available upto 30 minutes before the scheduled departure.

If a group ticket has confirmed passengers and waitlisted passengers, the confirmed passengers can get a full refund if everyone surrenders the ticket at the origination station 30 minutes before departure.

No refund is given for confirmed tickets after 4 hours before the scheduled departure of the train.

If a train is cancelled due to unforeseen events, you can get a full refund if you surrender your ticket within 3 days, excluding the original departure date.

If a train is delayed by 3 hours or more, you can get a full refund for a reserved, RAC, or waitlisted ticket if you surrender it before the train departs.

If a train is delayed for at least 3 hours, passengers with a reserved, RAC, or waitlisted ticket can get a full refund, but only if they surrender their ticket before the train departs.

For confirmed e-tickets, refunds are given according to rule 6, which covers general cancellation charges.

For RAC e-tickets, a refund is provided following rule 7, which details refunds for waitlisted tickets.

If you cancel or file a TDR (Ticket Deposit Receipt) for a regular e-ticket more than 30 minutes before departure, you receive a full refund.

In areas designated as remote or mountainous, if there are no reservation counters open and the night train departs between 7 PM and 6 AM, you can get a refund within two hours of the reservation office opening.

When a train departs between 9 PM and 6 AM and no reservation counter is available at the originating station, you can get a refund at the station within the first two hours after the reservation office opens.

If a RAC or waitlisted passenger gets a confirmed reservation before the chart is prepared but cancels their ticket afterward, they'll receive a refund according to rule 6, as if they had a reserved ticket.

For confirmed Tatkal tickets, a refund is only allowed under specific circumstances, such as train cancellation.

If a Tatkal ticket is partially used (some confirmed, some waitlisted passengers), a full refund, minus charges, is possible if the entire ticket is surrendered before departure.

When a train is canceled, a full refund for confirmed or RAC e-tickets is automatically credited to the account used for booking.

Refunds for unused waitlisted Tatkal tickets are governed by a specific rule outlined elsewhere.

Refunds for Tatkal tickets due to train delays are handled according to rule number 13.

Refunds for Tatkal tickets when the railway cannot provide accommodation are governed by rule number 14.

Refunds for Tatkal tickets due to train service disruptions (like accidents) are handled by rule 16.

If you're forced to travel in a lower class than your Tatkal ticket booked for due to lack of accommodation, rule 18 applies, and you might also get the difference between Tatkal and normal fares refunded.

If a train terminates at an unscheduled stop and the passenger doesn't want to continue, they'll get a refund for the unused portion based on the kilometer rate.

If a passenger with a higher-class ticket is forced to travel in a lower class due to limited seats, they can receive a refund for the difference in fare at the destination or originating station.

Full refund is issued without deductions for the traveled portion if train disruption occurs due to unforeseen events, and the passenger is unable to continue their journey.

If the railway administration offers alternative transportation to the passenger's destination, but they choose not to continue the journey, they will receive a refund for the unused portion of the ticket.

The railway administration cannot provide accommodation for passengers holding reserved tickets under any circumstances.

If a passenger loses their reserved ticket and needs a duplicate, they can get one up to the time the train preparation chart is prepared, paying 50% of the total fare, but not less than the minimum fare.

If a passenger loses their RAC ticket and needs a duplicate, they can get one before the train's chart is prepared, paying a fixed fee of Rs. 50 for 2nd class and sleeper class, and Rs. 100 for other classes.

If a passenger loses their reserved or RAC ticket and pays excess fare on the train, they can apply to the CCM for a refund of 50% of the fare.

If a passenger holds a concessional ticket and is waitlisted for a train, they can use it to reserve a seat on another train on the same or another date without losing the concessional fare benefit.

A duplicate ticket in respect of a party coach ticket or a special train ticket can be issued up to the time of departure of the train, on payment of 10% of the total fare.