Podcast
Questions and Answers
The decision-making process includes identifying the problem that needs to be addressed.
The decision-making process includes identifying the problem that needs to be addressed.
True
Cost-benefit analysis is not a factor to consider in the decision-making process.
Cost-benefit analysis is not a factor to consider in the decision-making process.
False
Behavioral decisions are made using complete information.
Behavioral decisions are made using complete information.
False
The planning process involves defining objectives and evaluating the plan after implementation.
The planning process involves defining objectives and evaluating the plan after implementation.
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Escalating commitment error occurs when individuals abandon a commitment despite unfavorable results.
Escalating commitment error occurs when individuals abandon a commitment despite unfavorable results.
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Flexibility and action orientation are benefits of planning.
Flexibility and action orientation are benefits of planning.
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Intuitive decision-making relies solely on analytical thinking.
Intuitive decision-making relies solely on analytical thinking.
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Timeliness refers to the speed of implementation in evaluating alternatives.
Timeliness refers to the speed of implementation in evaluating alternatives.
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Useful information fits five criteria: Timely, High quality, Complete, Relevant, and Understandable.
Useful information fits five criteria: Timely, High quality, Complete, Relevant, and Understandable.
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A crisis does not require immediate action when it arises.
A crisis does not require immediate action when it arises.
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Programmed decisions are made for unexpected and unfamiliar problems.
Programmed decisions are made for unexpected and unfamiliar problems.
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Problem seekers are individuals who always look for answers and try to find problems to solve.
Problem seekers are individuals who always look for answers and try to find problems to solve.
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In a certain environment, complete information about alternatives and consequences is available.
In a certain environment, complete information about alternatives and consequences is available.
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Non-programmed decisions typically involve clear-cut information that can be quickly acted upon.
Non-programmed decisions typically involve clear-cut information that can be quickly acted upon.
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A general manager at a McDonald's franchise primarily relies on conceptual skills.
A general manager at a McDonald's franchise primarily relies on conceptual skills.
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Problem avoiders actively make decisions and attempt to solve problems.
Problem avoiders actively make decisions and attempt to solve problems.
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Job sharing involves dividing one job among multiple individuals.
Job sharing involves dividing one job among multiple individuals.
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Telecommuting refers to employees working only in physical office spaces.
Telecommuting refers to employees working only in physical office spaces.
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Matrix structures combine functional and divisional approaches to enhance collaboration.
Matrix structures combine functional and divisional approaches to enhance collaboration.
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Functional structures promote extensive communication among teams.
Functional structures promote extensive communication among teams.
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The government stopping the taxation of 1.13 will cause businesses to lose money.
The government stopping the taxation of 1.13 will cause businesses to lose money.
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Dysfunctional conflict is helpful to performance and goal attainment.
Dysfunctional conflict is helpful to performance and goal attainment.
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Substantive conflict refers to disagreement about specific tangible issues.
Substantive conflict refers to disagreement about specific tangible issues.
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A win/lose outcome means both parties are satisfied with the result.
A win/lose outcome means both parties are satisfied with the result.
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One cause of conflict can be unclear expectations.
One cause of conflict can be unclear expectations.
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A monopoly exists when there are many competitors in the market.
A monopoly exists when there are many competitors in the market.
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Emotional conflict arises solely from disagreements over tangible issues.
Emotional conflict arises solely from disagreements over tangible issues.
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Porter's 5 forces framework includes factors such as industry competition and bargaining power of customers.
Porter's 5 forces framework includes factors such as industry competition and bargaining power of customers.
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A growth strategy involves reducing the scale of operations.
A growth strategy involves reducing the scale of operations.
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Hypercompetition refers to a market with few competitors.
Hypercompetition refers to a market with few competitors.
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A stability strategy aims for radical changes in operations.
A stability strategy aims for radical changes in operations.
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Divestiture involves selling parts of an organization to refocus on core business.
Divestiture involves selling parts of an organization to refocus on core business.
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Incremental change refers to substantial sweeping changes within an organization.
Incremental change refers to substantial sweeping changes within an organization.
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Bottom-up change comes from top senior management of an organization.
Bottom-up change comes from top senior management of an organization.
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An attractive industry can be marked by high competition and influential suppliers.
An attractive industry can be marked by high competition and influential suppliers.
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E-business strategies focus on using the internet to gain competitive advantage.
E-business strategies focus on using the internet to gain competitive advantage.
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Providing one on one first aid training for 25 people is the most efficient method of training.
Providing one on one first aid training for 25 people is the most efficient method of training.
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Impersonal communication methods include face to face meetings and telephone calls.
Impersonal communication methods include face to face meetings and telephone calls.
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Intrinsic rewards arise from external factors.
Intrinsic rewards arise from external factors.
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Positive reinforcement increases the frequency of a behavior through the removal of an unpleasant consequence.
Positive reinforcement increases the frequency of a behavior through the removal of an unpleasant consequence.
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Operant conditioning applies the law of effect by manipulating consequences.
Operant conditioning applies the law of effect by manipulating consequences.
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Negative reinforcement decreases the frequency of a behavior by adding an unpleasant consequence.
Negative reinforcement decreases the frequency of a behavior by adding an unpleasant consequence.
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Punishment is a strategy that increases the frequency of a behavior.
Punishment is a strategy that increases the frequency of a behavior.
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Extinction decreases the frequency of a behavior by maintaining a pleasant consequence.
Extinction decreases the frequency of a behavior by maintaining a pleasant consequence.
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Study Notes
Classical Management Approaches
- Classical management assumes individuals are rational in their thinking and actions.
- Three major approaches comprise the classical approach: scientific management, administrative principles, and bureaucratic organization.
Scientific Management
- Developed by Frederick Taylor (considered the father of scientific management).
- Observed that individuals often performed tasks in their own ways instead of following uniform rules, leading to a loss of efficiency and underperformance.
- Aims for maximum prosperity for both employers and employees.
- Goals include improving productivity, developing a science for every job, selecting workers with proper abilities, and training workers with proper incentives to follow the science of the job.
- Time study is an analysis of the motions and tasks needed in a job, identifying the most efficient methods of performance and measuring the time to completion.
Administrative Principles
- Developed by Henri Fayol.
- A French coal mining engineer.
- Proposed 14 principles believed to be teachable management principles aimed at improving quality of management.
- A belief that management is a teachable skill.
- Key principles include: the scalar chain (clear communication from top to bottom), unity of command (each individual receives orders from only one boss), and unity of direction (one person in charge of all activities with the same performance objective).
Bureaucratic Organization
- Developed by Max Weber (a German sociologist/economist).
- Believed organizations did not reach their full potential due to perceived problems with who was in charge and the perceived importance of social status over actual capabilities.
- Defining characteristics of a bureaucracy: clear division of labor, clear hierarchy of authority, formal rules and procedures (objective decision making), and careers based on merit.
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Description
Test your understanding of classical management theories, including scientific management and administrative principles. This quiz covers key concepts introduced by notable figures like Frederick Taylor and explores their impact on organizational effectiveness. Evaluate your knowledge of efficiency, productivity, and management strategies.
