WIKI Communication Strategies PDF

Title WIKI: Communication Strategies Timeline Week 1 Gain an awareness of the importance and the strategies of verbal and Objective nonverbal communication Tools notebook, pen, and dictionary 1. A WIKI is a learning...

Title WIKI: Communication Strategies Timeline Week 1 Gain an awareness of the importance and the strategies of verbal and Objective nonverbal communication Tools notebook, pen, and dictionary 1. A WIKI is a learning resource that you can read anytime to guide you as you go through the different activities in this course. WIKI provides collated information about the following concepts: a. Verbal and Nonveral Communication Strategies b. Importance of Verbal and Nonverbal Communication Strategies 2. For you to know more about the course and the concepts to be covered, access the wiki on the Communication Strategies. 3. Encircle or list down the word(s) that you think is/are not familiar with you. Look at their definitions in a dictionary or thesaurus. 4. After reading the WIKI: Communication Strategies, answer the following questions to check how well you understood the concepts presented: a. What is communication for? b. Why is there a need for you to learn the Communication Strategies? c. How do Verbal and Nonverbal Communication Strategies contribute to the clear understanding of a speaker's message d. Why is it important for a speaker to use Verbal and Nonverbal Communication Strategies when communicating? e. Based on the information in the WIKI: Communication Strategies, how do you think communication takes place? You may opt to show your answer through any illustrations. 5. Write your answers in one (1) to two (2) sentences per question in your notebook. What are Communication Strategies? You know what communication is, to a certain extent. Simply: It’s when you say something, and then somebody listens and says something in return, and there you go, right? Oral Communication | 3  Well, yes. But did you know that it’s actually a bit more complex than that? Sure, it certainly doesn’t feel that way most of the time, but doing it in another language that you’re not used to might make it more difficult than usual. That’s where strategy comes in—it’s how you use what you know. Think of it as a game plan, the best way to win the game, so to speak. In order to practice (and eventually master!) this strategy, take a look at communications’ purpose and manner. Why do I need to learn about Communication Strategies? The purpose of learning Communication Strategies is to know why you’re talking about whatever it is you’re talking about. Why did you call your friend? Why did you raise your hand in class? Why did you talk to that stranger? This doesn’t mean that you have to keep telling people what your purpose is. What this means is that you make sure that your purpose is carried out whenever you speak to someone else. For example, if you go to the drugstore to buy cough medicine and you leave with band aids, then you know you weren’t able to communicate your purpose to the pharmacist. You basically failed to communicate your need properly. One way to show that you served your purpose is in the manner by which you communicate your intention. Manner is how you communicate your purpose. Did you speak clearly? Did you use the right words? Did you talk too fast? But this also has a lot to do with the things that you did not say. Did you make eye contact? Did you smile? Did you stand too far from the person you’re speaking with? Essentially, when it comes to manner, you have to make sure that you not only support your purpose but also not take away from it. The manner in which you speak must not remove from the clarity of your purpose. What does it look like? There are two major forms of communication: the verbal and the non-verbal. These two can happen separately, but more often than not, they happen at the same time. Verbal Communication Verbal communication is anything that has to do with words, written or spoken. In this course, however, we’ll be focusing on the spoken—or oral—form of communication. Oral communication is limited to what you say out loud. These are the words that you pick (word choice) and the order in which you put them together (syntax). Word choice and syntax will help make sure that your purpose is carried forth. Oral Communication | 4  For example: Let’s say you want to ask someone if they’d like to have some more pizza. Compare these two statements: “You don’t want any more pizza, right?” “Hi, would you like more pizza?” First, how are these two statements different? Try saying these two statements out loud (if you can say it to a partner, even better). Which one sounds friendlier? Which one sounds irritated? Chances are, your answers will depend on the words that were chosen for each statement. Nonverbal Communication Non-verbal communication happens whenever you rely on something else other than what you say out loud. Your non-verbals actually communicate a lot more than your verbals do—and sometimes this means that it communicates something that you don’t want to necessarily reveal. That’s why you have to be careful about our non-verbals. These are the non-verbals that we all usually use: 1. Face a. Eye-contact b. furrowed or raised eyebrows c. smiling (or not smiling) d. crinkling of the nose 2. Body a. hand gestures b. movement of shoulders c. distance from the other person 3. Sounds a. affirmation b. negation c. neutrality Each one of these non-verbals carries its own meaning when used on its own, and even more so when used together. The many different combinations can lead to many different messages. Why is Verbal and Nonverbal Communication Strategies important? The success of our ability to communicate depends on whether we are correctly applying these two Communication Strategies: Verbal and Nonverbal. Each helps an individual to communicate his intention clearly. The importance of Verbal Communication is for a language speaker to articulate and/or deliver his message with the use of words. In this way, the receiver of the message would be able to understand what the speaker is trying to say. Whereas, Nonverbal Communication Strategy Oral Communication | 5 focuses on the use of body language such as: gestures, facial expressions, eye-contact, and posture in delivering a particular message. Most of the time, these two go hand in hand. A message communicated through verbal communication and supported by nonverbals becomes clearer and meaningful. Oral Communication | 6