1 - Definition of Communication.pdf

Lesson 1: Communication Definition & Overview Objectives: Clearly define what is communication 01 and discover its two main forms Differentiate and give further examples 02 of verbal and nonverbal communication Learn 9 strategies on how to improve you...

Lesson 1: Communication Definition & Overview Objectives: Clearly define what is communication 01 and discover its two main forms Differentiate and give further examples 02 of verbal and nonverbal communication Learn 9 strategies on how to improve your 03 non-verbal skills Utilize 4 verbal communication strategies 04 for everyday life  What is COMMUNICATION? COMMUNICATION is a two-way process between a sender and a receiver. sender receiver speaker listener writer reader  If someone sends a message and there's no one to receive it, is it communication?  If someone sends a message and there's no one to receive it, is it communication?  OTHER DEFINITIONS The sharing of meaning by sending and receiving social cues (Grice & skinner, 2010). verbal non-verbal  OTHER DEFINITIONS A dynamic process in which people attempt to share their internal states with other people through the use of symbols. (Samovar, Porter, and McDaniel, 2010) BASIC FORMS OF COMMUNICATION Sending messages can be done either: verbally or non-verbally  VERBAL COMMUNICATION *rule specific and almost always planned talking on giving a appearance the phone speech examples sending a asking for text message directions  VERBAL COMMUNICATION *rule specific and almost always planned speaking appearance writing 4 macro skills of language listening reading NON-VERBAL COMMUNICATION *spontaneous & unstructured facial expressions appearance gestures types body haptics & language forms eye gaze proxemics paralinguistics FACIAL EXPRESSIONS  FACIAL EXPRESSIONS which one is genuine and which is fake?  GESTURES ACTIVITY: GUESS THE SIGN!  TAKE NOTE to support the to say "I love you" or Longhorns team in "rock and roll" Texas  TAKE NOTE seen as an offense in some European countries  BODY LANGUAGE Annoyed interested confused not open cold  PROXEMICS refers to the space or distance you have while communicating with someone and their meaning  4 SPACE ZONES FOR SOCIAL INTERACTION Intimate Zone Personal Zone Social Zone Public Zone (1 - 1.5 feet) (1.5 - 4 feet) (4 - 12 feet) (12+ feet)  PARALINGUISTICS aspect of spoken communication that deals with the pitch, volume, tone, intonation, rhythm, and silence. “It’s not what you say, it’s how you say it!”  PARALINGUISTICS “I’m not coming home tonight.”  EYE GAZE how long you look at someone or something can communicate your level of interest.  HAPTICS communication via “touch” APPEARANCE REMEMBER Culturally Diverse NON-VERBAL VERBAL unstructured rule-specific spontaneous almost always planned IMPROVING NON-VERBAL SKILLS https://www.youtube.com/watch?v=ZK3jSXYBNak What are some good tips that you got from the video? IMPROVING NON-VERBAL SKILLS maintain eye study cultural contact diversities use posture to improve your show interest decoding skills probe for more observe yourself in information the mirror avoid out of capitalize on your context NV cues appearance enlist your family and friends  IMPROVING VERBAL SKILLS appropriateness context is everything brevity keep it short and simple clarity be understandable ethics apply G-R-E-P-S vividness try to use the exact words ANY QUESTIONS?