Labor Management In Catering & Banquet PDF
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Uploaded by InterestingBeige
University of Santo Tomas
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Summary
This document is a presentation about labor management specifically for the catering and banquet industry. It covers topics such as employee hiring, training, employee characteristics, recruitment sources, prohibited interview questions, interview questions, job offers, and personnel files, useful for understanding the specifics of the catering industry's labor management practices within the academic context.
Full Transcript
EMPLOYEES 1. HIRING 2. TRAINING FULL TIME 3. RETAINING 80% Part-time/ On Call 20% Regular (Exec. Chef, Marketing, Captain Waiter) PART-TIME 1. Punctual 2. Even –tempered 3. Clean/ Hygienic 4. Flexible 5. Proactive 6. Communicative 7. Trustworthy 8. Ambitious 9. Organized 10. Compassionate 11. Innova...
EMPLOYEES 1. HIRING 2. TRAINING FULL TIME 3. RETAINING 80% Part-time/ On Call 20% Regular (Exec. Chef, Marketing, Captain Waiter) PART-TIME 1. Punctual 2. Even –tempered 3. Clean/ Hygienic 4. Flexible 5. Proactive 6. Communicative 7. Trustworthy 8. Ambitious 9. Organized 10. Compassionate 11. Innovative 12. Creative Back of the House ❖ Head or Executive Chef ❖ Sous Chef ❖ Prep Cooks ❖ Pot Washers and Dish Washers ❖ Purchasing / Receiving Agent ❖ Steward ❖ Pastry Chef or Baker Front of the House ❖ Event-planning personnel ❖ Banquet Manager ❖ Catering sales representative ❖ Maitre d’ hotel ❖ Captain ❖ Wait staff ❖ Buspersons ❖ Bartenders ❖ Valet parking attendants ❖ Coat checkers 1. Promotion from within 2. Employee Referrals 3. Open-House 4. Off-Site Recruiting – tradeshows 5. Industry Organizations and Websites 6. Area Colleges 7. Culinary Schools 1. Do you work out? 2. Have you been to prison? 3. Are you really a man? 4. What part of the world are your parents from? 5. Are you committed to a relationship right now? 1. What are your strengths? 2. How would your current boss describe you? 3. Why do you want to leave your current employer? 4. Why should we hire you among others? 5. Tell about your accomplishments? 1. Salary – starting pay, 3. First Day Particulars – expected growth rate, 1st Time, date and whom to day of payroll, company report to. benefits, VL/SL, insurance. 2. Job Description – duties and responsibilities, hours, expectations 1. Application/ Curriculum Vitae 2. SSS Number 3. Emergency Contact number 4. Employment date 5. Job title & pay rate 6. Performance Evaluation 7. Signed Contract 8. Signed Receipt of Employee Handbook
