WEEK 1 Introduction to CBO.pdf

Who Uses Catering Services ? - bound by a pre-arranged contract to provide food and beverage services to guests at a certain cost with a specific number of people in a limited time. - Menu is limited compared to a restaurant. - CATEGORIES: 1. Institutional – services are constant in an institution....

Who Uses Catering Services ? - bound by a pre-arranged contract to provide food and beverage services to guests at a certain cost with a specific number of people in a limited time. - Menu is limited compared to a restaurant. - CATEGORIES: 1. Institutional – services are constant in an institution. 2. Social – services at a selected location - organize, entertain and prepare. - stressful = very rewarding - manager (time, people, cost and crisis) - KNOWLEDGE IN: 1. Customer Service 2. Kitchen operations 3. Service operations 4. Basic Accounting 5. Basic Marketing 6. Human Resources “FINDING YOUR NICHE” Sit-down banquets Party Platters Socials (cocktails) Dietary Catering Five-star Home Dining 1. On-Premise - linked production area and service area. - more tedious in terms of maintenance and permits. 5 KEYS a. Know your niche. b. Streamline. c. Provide ease. d. Be connected. Some examples of the many levels and styles of onpremise catering: ❖ Restaurants ❖ Hotels and Resorts ❖ Cruise Lines ❖ Country Clubs ❖ Private Clubs ❖ Banquet Halls ❖ Religious Groups 2. Off-Premise - food and services is brought to the facility provided by the organizer or client. 5 KEYS: a. Be ready. b. Think ahead. c. Do site visits or oculars. d. Be involved. e. Diplomacy is key. 3. Institutional Catering or OnSite Catering ✓ an institution such as a hospital, nursing home, college, or office building or complex hires a contract feeder or catering corporation to handle its foodservice needs. ✓ you can learn some great lessons in food safety management, organization, efficient service, and cost management from a contract feeder or institutional caterer 4. Mobile Catering Mobile catering means taking food to where the market is. At the low end, small trucks carry breakfast and lunch items to patrons at construction sites or office parks. At the high end of mobile catering is the film caterer. Mobile caterers hired by film production companies. 5. Kosher Catering Some caterers specialize in designing and executing events for observant Jews who keep kosher. Kashrut, or Jewish dietary law, prohibits the consumption of certain foods completely while also prohibiting eating some foods in combination with others. 1. 2. 3. 4. 5. 6. 7. 8. Choose your name. Develop your mission statement. Define your industry. Conduct a feasibility study. Build a network. Know the current trends. Know your competition. Learn legal aspects of the venture a. Sole c. Corporation b. Partnership - Serves as your identity. a. Experiment – catchy, descriptive or personal b. Let is sell your service. c. Has an impact. d. Consider alphabetical order. 1. Group into 6’s students. 2. Brainstorm on your Catering Company name and logo. 3. Provide a short explanation to the name and logo THANK YOU