The Concept of Communication PDF

The Concept of Communication Etymology of the word ‘Communication’ The English word ‘Communication’ is derived from two Latin words ‘Communis’ & ‘Communicare’ which mean to make common, to share, to transmit and/or to interact.  Communication Communication is any means by which though...

The Concept of Communication Etymology of the word ‘Communication’ The English word ‘Communication’ is derived from two Latin words ‘Communis’ & ‘Communicare’ which mean to make common, to share, to transmit and/or to interact.  Communication Communication is any means by which thought is transferred from one person to another. - Chappel & Read Communication is a process of passing information & understanding from one person to another. - Keith Davis Distinction Between Message & Communication Underst ood Comm Messa Acknowl unicati edged on ge Responde d to The Need For Business Communication in Corporate Global World  Big Size of Organizations / Complex Organizational Structure  Helps manage Human Relations  Consumerism  Forms the basis for decision-making.  Helps in proper planning and co-ordination.  Improves the morale in an organisation.  Helps in achieving increased productivity at lower costs.  Communication & Perception rception is the way in which something is regarded, derstood, or interpreted. Perception can differ from person to person Activity  Exercise to notice difference in perception Discuss with your friends a similar movie seen, make a point of talking about it and listen to how each person perceived aspects of the film. Describe it in ten words or less. Did they use the same words? Did you see it the same way, or differently? Did you catch all the points, frames of reference, values, or miss any information? What does this say about perception?  Exercise to notice difference in perception Think of a time when you misunderstood a message. What was your psychological state at the time? Do you think you would have understood the message differently if you had been in a different psychological state? Think of a time when someone misunderstood your message. What happened and why? Share and compare with classmates. There are eight main elements of a communication process diagram, which are:  The sender: the one who sends the communication message.  Encoding: the process of encoding the communication message into words, symbols, and gestures that can convey meaning.  The message is the content of the information encoded into words, signs, or symbols.  The channel: the medium, known as communication channels, is where the communication message can be distributed.  The receiver: the one who receives the communication message.  Decoding: decoding the communication message into its intended meaning by the receiver.  Noise: anything that may interfere with the communication process between the sender and the receiver.  Feedback occurs when the sender and receiver check with each other to ensure the communication message has conveyed its intended meaning. The Communication Process for Written Examination of a Student through Student Perspective Feedback Feedback is response to communication. It indicates the effectiveness of communication and can be used to modify future communication. Types of Feedback 1. Descriptive 2. Evaluative 3. Prescriptive  Business Communication It is a process which involves the transmission and accurate replication of ideas to stimulate actions to attain organizational goals. - W. G. Scott Types of Business Communication Activity Communication Origami Thank you