Firefighter Teamwork Test PDF

TEAMWORK/PUBLIC RELATIONS/COMMUNITY LIVING 1\. To maintain an enthusiastic attitude toward your required duties and your fellow firefighters, you should do which of the following? A\) totally immerse yourself in your job at all times B\) try to maintain an equal balance between your job as a fir...

TEAMWORK/PUBLIC RELATIONS/COMMUNITY LIVING 1\. To maintain an enthusiastic attitude toward your required duties and your fellow firefighters, you should do which of the following? A\) totally immerse yourself in your job at all times B\) try to maintain an equal balance between your job as a firefighter and your home life C\) your job should be your first responsibility and your home life following as a close second D\) maintain a positive attitude toward your fellow firefighters and treat them as you would your family 2\. At the scene of a house fire or accident, a firefighter's mental attitude is very important. This is because: A\) at the scene of an emergency, firefighters must be able to process all information and think clearly and must be able to project a calm presence B\) they must be able to think quickly on their feet and make rash decisions at the spur of the moment C\) many of the civilians at an emergency scene want firefighters to be cordial and attentive to them during the emergency D\) without a strong mental attitude, the rigors and dangers of the job would affect the firefighter both mentally and physically 3\. You have just reported for your shift at a fire station and are stowing your gear in your locker when you hear something in the bathroom. You enter the bathroom and call out, but there is no response. You proceed into the bathroom and observe Firefighter B slumped over the sink. There is a strong smell of alcohol. What should you do? A\) ignore Firefighter B and forget the whole thing B\) immediately take Firefighter B home without telling anyone C\) summon an officer D\) ask Firefighter B if he is all right, how much he had to drink, and how long ago 4\. Firefighters across the country have had an increase in female participation. Both men and women firefighters are working together in the fire house and on the emergency scene. Which of the following is most effective for men and women firefighters to coexist in the work environment? A\) arrogance B\) mutual respect for each other C\) have an uncommon ground in which both people are respected for their qualities and abilities D\) fairness and a competitive attitude 5\. Firefighters are often required to perform fireground operations as a team. Which of the following is the most important personality trait in a team atmosphere? A\) arrogance and disrespectfulness B\) self-confidence and skill levels C\) cooperativeness D\) mutual contributions and appropriate guidelines for work behaviors 6\. You have recently graduated from the fire training academy. One of your first fires is a three-story commercial building. Your captain gives you an order which you feel is incorrect and could be a danger to you. Which of the following should be done? A\) tell the officer that you will not obey the order because the danger is too extreme B\) go directly to the chief and ask for a clarification of the order C\) obey the order as directed D\) go back to the officer, question his decision, and give him the most up-to-date information concerning the danger 7\. Firefighters across the country conduct daily fire drills for both officers and firefighters. Which of the following is the main reason for conducting such drills? A\) the public likes to see firefighters perform drills B\) gives the firefighters an increase in knowledge not normally obtainable at a fire C\) maintains firefighters at their peak performance and keeps their skill and knowledge levels high D\) warranties will expire if equipment is not used regularly 8\. You and another firefighter recently have graduated from the fire training academy. During the academy, there were several times where your views and opinions differed from his. You have now been assigned to the same station on the same 24-hour shift. It will be easier for you to convince this firefighter whose comments and opinions differ from yours if you would: A\) try to make some allowances for his/her views before discussing your own different views B\) be very strong and positive in your views C\) tell the other firefighter that your views are the correct ones and his/her views are not within today's thinking for the 21st century D\) point out all the downsides to the other firefighter's opinion without discussing any Advantages 9\. Two firefighters recently got into a heated argument over the outcome of a sporting event. You as a firefighter should: A\) try to agree with both of them and make concessions to both sides B\) try to initiate another topic for discussion C\) ask the two firefighters to step outside and settle their problems elsewhere D\) try to discuss your opinion of the situation and point out to each of them why you are right 10\. Two firefighters at your station appear to have an intense dislike for each other. The best way for you as a firefighter to keep cordial relations between these two individuals is to: A\) try to agree with both of the firefighters B\) take the side of one of the firefighters, discussing the advantages of them as a firefighter C\) try to avoid topics which may proceed into an angry situation between the firefighters and try to keep on cordial, professional terms with both of them D\) do not have any interaction with the firefighters to avoid additional friction between the two firefighters 11\. One of the firefighters in your station is a good, hard-working firefighter but appears to lack self-confidence in her work. To help her overcome this, you should: A\) ask the firefighter for her opinions and ideas and try to take them into consideration B\) commend the firefighter on whatever she does whether or not the task is completed accurately C\) recommend the firefighter speak in front of groups to build self confidence D\) tell the firefighter that she will need to work much harder in accomplish the goals and tasks of the firefighting unit 12\. Firefighter Y always cooks dinner at the station house. Firefighter X, half-jokingly and half-serious, tells Firefighter Y that the food is terrible and he\'s not going to eat it. Firefighter Y should do which of the following? A\) tell Firefighter X to cook his own dinner B\) tell Firefighter X that if more people would chip in more money he could prepare better meals C\) tell Firefighter X that he tried to prepare the best meal possible and would not be offended if Firefighter X did not eat the meal D\) go see a superior and ask to be relieved from cooking duties 13\. Firefighter S is not sociable with other firefighters but does his required duty and works hard. The other firefighters working with Firefighter S should: A\) leave him alone; he does a good job and just prefers to keep to himself B\) insist Firefighter S become more sociable C\) tell Firefighter S that if he is not more sociable he will be completely ignored D\) tell Firefighter S to leave the department 14\. When one of your fellow firefighters has been continually disrespectful to you, you as a firefighter should do which of the following first? A\) tell the firefighter that you deserve the same respect as other firefighters and you will immediately discuss their behavior with a superior officer B\) tell the person on a one-to-one basis how you feel about their disrespectfulness to you C\) if the firefighter continues to be disrespectful, become hostile to him D\) if the disrespectfulness continues, resign as a firefighter and move on to another department 15\. You recently received an invitation for a graduation ceremony by one of the daughters of a fellow firefighter. You had looked forward to attending the party, but you unfortunately forgot to attend. What do you do? A\) do nothing B\) avoid your fellow worker so that you will not have to explain C\) insist that your fellow worker was at fault for not bringing it to your attention D\) say that something important came up and you could not attend the party E\) call your fellow worker and apologize; request that you be invited to their next party 16\. You have recently been hired as a new fire recruit. Which of the following would be the best way to maintain a friendly work environment with your fellow firefighters? A\) showing a keen interest in the duties of other firefighters' work B\) request from your officer to be allowed to perform firefighting tasks that you feel you can perform better than other firefighters C\) refusing to perform difficult tasks for which you feel that you are not qualified D\) taking every opportunity and initiative to show how quickly you are able to grasp and learn your work as a firefighter 17\. On a recent training drill, one of your fellow firefighters of the opposite sex has made a comment to you that you feel is derogatory and offensive. Which of the following should be your first reaction? A\) ignore the firefighter and the comment that was made to you B\) tell the firefighter that you do not appreciate the comment that was made to you C\) immediately go to a higher authority within the division and inform them of the remark D\) initiate equal opportunity charges against the firefighter 18\. Firefighting is a profession in which the team concept is very important. Firefighters are often requested to make suggestions and give ideas. Which of the following would be a good example in which a firefighter makes a contribution to the team? A\) sit back and wait until you are called upon for a specific assignment. B\) if you have an idea that you feel would make a good contribution to the team, state your rationale and let the team make a decision on your idea C\) take a selfish approach and recommend to your supervisor that your idea has the best goals and guidelines for the team and should be taken over others' ideas D\) make a statement to the team that your idea is the most cost and operationally effective and would have the best results and then insist that your idea be used by the team 19\. A firefighter\'s mental attitude is of extreme importance during an emergency because of: A\) they must be able to keep a calm and orderly fashion about themselves so they can think clearly in emergency situations B\) firefighters must be able to think quickly on their feet C\) machinery operated by firefighters can be extremely dangerous D\) firefighters need a cheery attitude toward fellow firefighters and the public in general 20\. A person is most likely to be well thought of by fellow workers if the person: A\) compares associates\' achievements with his/her own superior achievements B\) refers frequently to his/her good work in the course of conversation C\) lets his/her accomplishments become known indirectly D\) does not allow any praise for his/her accomplishments 21\. Firefighters, while returning from an alarm, are confronted by an angry citizen who tells them that the fire department is inadequate, and their response times are extremely slow. The firefighter should: A\) inform the citizen that response times are none of their business B\) listen to what the citizen is saying and try to find out why he/she feels this way about the fire department C\) tell the citizen that their complaint needs to be filed with the fire department civilian complaint unit D\) tell the citizen that you will try to increase response times and perform in an efficient Manner 22\. During an emergency situation a firefighter may be the recipient of an order from his/her superior that is delivered in an abrupt manner. The firefighter should assume that: A\) the superior officer feels that he/she will not respond properly to any other type of order B\) he/she is about to be brought up on charges C\) emergency situations call for this type of order D\) emergency situations call for a persuasive type of order 23\. Two firefighters wish to play a prank on another firefighter. Because you think the prank is dangerous, you do not wish to go along with it. You should: A\) leave and go home B\) explain why you think the prank is dangerous and refuse to participate C\) go along with them and hope no harm will be done D\) tell them you will call the police if they try to carry out the prank 24\. A citizen has approached you to request assistance. Although you have instructed him where such assistance can be obtained, he is insistent that you provide the services rather than send him away. Of the following, what is the best way to handle this situation: A\) He is obviously not listening. Ignore him until he goes away. B\) Write down the instructions and tell him to read them. He could not possibly be confused by this action. C\) You should take the time to explain to him why you cannot possibly provide such assistance and encourage him to follow your instructions. D\) Ask your supervisor if you may please assist him with the assistance normally provided by another department. 25\. Which of the following is needed in order for men and women to work together effectively: A\) mutual respect B\) division of labor C\) competitiveness D\) self confidence 26\. Which of the following personality characteristics would be most valuable in a team setting: A\) cooperativeness B\) leadership C\) competitiveness D\) intelligence 27\. Ineffective communication among team members often occurs because: A\) team members are not trained well B\) there is not a shared understanding of the message being communicated C\) team members are not willing to pay attention to the team leader D\) department directives confuse the motives of the message being transmitted 28\. Your first day on the job as a firefighter cadet, your lieutenant tells you to go home and change into more appropriate shoes. You should A\) go home, change them, and return immediately B\) go home, take your time, and return later in the day C\) tell him your shoes are stylish and refuse to change them D\) mention the names of other persons in your group that you feel are dressed less appropriately than you 29\. You are starting work on a new task with an individual who is of a different racial background than yourself. You are finding that it is difficult to accomplish the assigned task because this other person is not clearly communicating with you. What should you do: A\) Tell the supervisor that you do not want to work with this person. B\) Do your own part of the work and ignore the other person. C\) Do both your work and his so that you will both look good. D\) continue to do your best and try harder to communicate. 30\. Which of the following would be a good way to make a contribution to a team: A\) Suggest an idea that you have, and let the team evaluate the idea. B\) Independently go to the supervisor and suggest your idea. C\) Take control of the team and make sure that your idea is implemented. D\) Wait until the team needs you, then allow them to assign activities to you. 31\. A man has telephoned to request that you mail specific information to him. Later you realize that you have misplaced your notes on him, you remember who called and you can find his address in the files but cannot remember what he requested. You should: A\) wait for him to call back and request the information again B\) send any information available to you because he will telephone again if this is the wrong information C\) try to contact him to determine specifically what information he needed, and apologize for the inconvenience D\) ignore the request, if he telephones again or comes to your office in person you can give the information that he needs 32\. You become aware that a good friend is illegally using drugs. What do you do? A\) say nothing and keep the information confidential B\) break up your friendship C\) invite your friend to live with you and offer to help him break the habit D\) suggest that he obtain medical help E\) turn your friend into the authorities 33\. As a new cadet, you get detailed to different stations from time to time. Around the kitchen table at a recent station assignment, some of the firefighters have a problem with one of the firefighters that you got on to the department with. They feel that he is working too hard and always asking to do more work. The firefighters feel that he is trying to make them look bad. What would you do in this situation: A\) Tell the other firefighters to pick up the slack so that the firefighter isn't showing them up. B\) Tell one of the other firefighters to tell this firefighter to just do the minimal amount of work required. C\) Go to your officer and ask them for a suggestion. D\) Since this is an issue between the other firefighters and doesn't involve you, you should do nothing. 34\. Firefighters are often rotated between stations. In your newest assignment, you feel that your captain is giving you an extra workload that others in the station aren't given. You feel that you are being targeted for some reason. What would you do in this situation: A\) Do all the assignments that are given to you by your officer. Understand that it's not your duty to question your assignments. B\) Tell your supervisor that since you have been doing the bulk of the workload, that from this point on you should be given easier assignments. C\) Tell your supervisor that you feel you are being targeted; ask them for the reason why. D\) For a 3-week period, keep track of how much of the workload you are doing compared to others. Then confront your officer about the situation. 35\. Your captain is instructing you on how he wants the hosebed to be organized. In the middle of his explanation and before you can ask any questions, his engine company is called to respond to a working fire and will be gone for at least 2 hours. What would you do in this situation: A\) Wait until the captain returns before starting to rearrange the hosebed. B\) Ask another firefighter for some guidance and instruction so you have another opinion on how to proceed. C\) Start completing the hosebed arrangement as best you can. D\) Call the captain on the radio en route to the alarm to ask him your questions. 36\. You and another firefighter have been ordered by your captain to clean out the compartments on the ladder truck. Your captain then leaves to give a drill to the engine. The other firefighter you are working with decides that they are no longer interested in helping you clean out the compartments. What would you do in this situation? A\) Inform your supervisor that the other firefighter has declined to complete the assignment with you. B\) Inform the other firefighter that they need to find another firefighter who will assist you with completing the assignment. C\) Clean out the compartment yourself. D\) Tell the firefighter that he needs to complete his share of the assignment. 37\. You are walking through the apparatus floor and you hear your captain discussing a personal matter with one of your fellow firefighters. What would you do in this situation: A\) Tell your other coworkers what you heard. B\) Do nothing; this conversation was between the captain and the firefighter. C\) Go up to the firefighter and ask if you can be of any assistance to him because of the conversation you overheard. D\) Immediately interject yourself into the conversation to see if you can be of any assistance. 38\. Your supervisor has given you an assignment to clean all the extension ladders. He then comes to you and tells you that you also need to replace all the 1-3/4" hose on the crosslay. You feel that you do not have enough time to finish both projects in the time required by your officer. What would you do in this situation: A\) Tell your officer that you cannot complete all your work on time and ask him which job he would like completed first. B\) Ask your supervisor if you can be assisted by another firefighter to complete the projects. C\) If you cannot complete the projects on time, stay over on your own time until they are completed. D\) Ask your officer to authorize overtime to complete both the projects. 39\. As you walk by the commissary in the station that sells pop and snacks, you notice a coworker take a pop and candy bar without paying. What would you do in this situation: A\) Immediately go to your supervisor and tell them that this coworker is stealing. B\) Politely go up to the coworker and ask him if he forgot to pay for his items. C\) Don't say anything; it's not your business. D\) Go to other firefighters and ask them what you should do because you think the individual is stealing.