Critical Incident Response Plan PDF

12.145 12.145 CRITICAL INCIDENT RESPONSE PLAN Reference: Procedure 12.125, Licenses and Permits: Investigation of Procedure 12.170, Civil Disturbance Operation Procedure Procedure 12.226, Aircraft Crash Response and Reporting Procedure 12.305, Hazardous Materials Incidents and Chemical, Biological...

12.145 12.145 CRITICAL INCIDENT RESPONSE PLAN Reference: Procedure 12.125, Licenses and Permits: Investigation of Procedure 12.170, Civil Disturbance Operation Procedure Procedure 12.226, Aircraft Crash Response and Reporting Procedure 12.305, Hazardous Materials Incidents and Chemical, Biological, Radiological, Nuclear, and Explosives Threat Response Youth Services Unit SOP, Emergency Management Plan & Emergency Management Test (Lockdown) Civil Disturbance Response Team SOP Definitions: A critical incident is an extraordinary event that places lives and property in danger, requiring the commitment and/or coordination of numerous resources to bring about a successful resolution. National Incident Management System, (NIMS) is a consistent nationwide template for all levels of government and private sector organizations to effectively work together in preparation, response, and recovery from domestic incidents. Incident Command System, (ICS) is a component of NIMS that provides a functional organizational chart for actively managing any type of incident. There are five major components that would remain the same for all incidents, they are:  Incident Command – controls the overall management of the incident, assessment of incident priorities, assessment of resources and orders, and coordinates with outside agencies.  Operations Section – responsible for the management of tactical operations at the incident site, establishes situation control, reduce immediate hazards, save lives and property, and restore normal conditions.  Planning Section – responsible for preparing a documented incident action plan, gathering and disseminating information and intelligence, and planning post-incident demobilization.  Logistics Section – responsible for communications, transportation, medical support, supplies, and specialized team and equipment needs.  Finance/Administration Section – responsible for recording personnel time, procuring additional resources, recording expenses, and documenting injuries and liability issues. The Regional Emergency Operations Center, (REOC) is a joint operations center that serves Hamilton County and the City of Cincinnati. The REOC shall serve as the principal location for the coordination, direction, and control of planned events and emergency incidents within the City of Cincinnati and/or Hamilton County. Emergency – any incident, whether natural or man-made, that requires responsive action to protect life or property. Revised 08/18/16, Replaces 09/17/15 1  12.145 Planned event – a planned non-emergency activity (sporting event, concert, parade, etc.). School Emergency Notification – The prompt notification of school authorities located in an area near a hazardous situation/activity (such as pursuing or searching for a suspect, barricaded individual, search warrant execution etc.). The Department will maintain a school contact list of Cincinnati public and private schools for use in situations where notification to the school is necessary. School Contact List – A list maintained by the Youth Services Unit and the Emergency Communications Section (ECS), for the purpose of notifying public and private schools of potentially hazardous situations or activity near the schools. Civil Disturbance Response Team (CDRT) – The CDRT is a team of first line supervisors and grenadiers that respond to civil unrests. The team is trained in the “Mobile Field Force” concept and enhanced crowd control techniques, which includes the deployment of mobile field forces and less lethal munitions. The CDRT is generally deployed during a Planned Alert but can be deployed for an emerging civil unrest with the approval of the Patrol Bureau Commander or the CDRT Commander, if necessary. Grenadier – A police officer who is trained and certified in the deployment of less lethal munitions. Information: Four critical incident phases:  Crisis Response Phase (Goal is to limit the growth of the incident and ensure citizen/officer safety by stabilizing the scene.)  Scene Management Phase (Goal is to implement a proactive management effort to gain control of the scene and effectively manage resources.)  Executive Management Phase (Goal is “incident resolution” through establishing a decision making team, Incident Command System, to bring about a safe and successful conclusion to the incident.)  Incidents of such a large scale that require local, state and federal assistance may benefit from NIMS and should be considered as an option. The NIMS chart is posted on the H: drive, Form NIMS/ICS, and can be changed to include the name of the person assigned to a position.  Termination Phase (Goal is smooth transition back to normal operations once the incident is “resolved and order restored.”) Purpose: To provide a guide for Department personnel in response to critical incidents:  Natural Disasters (tornadoes, floods, blizzards, etc.)  Transportation Accidents (airplane crash, train derailment/collision, motor vehicle crash, boating accidents, etc.)  Criminal Activities (terrorist activities, bombings, explosions, barricaded gunman, hostage taking incident, high risk search warrant execution, etc.) Revised 08/18/16, Replaces 09/17/15 2  12.145  Fires/Hazardous Materials (hazardous chemical spills or explosions, industrial fires/accidents, high rise and multiple dwelling fires, chemical, biological, radiological, nuclear, and explosives (CBRNE) response, etc.) Procedure: A. The first police officer at the scene of a critical incident will: 1. Immediately notify Emergency Communications Section (ECS) of the nature of the incident and advise what police equipment and personnel are necessary for immediate response. 2. Notify the affected district officer in charge (OIC). a. The OIC will determine if there is a need to implement a school emergency notification. 3. Recommend the location of emergency posts pending arrival of the OIC. B. During the Crisis Response Phase, the affected district OIC will: 1. Respond to the scene and assume command until relieved. 2. Immediately implement the SEVEN CRITICAL TASKS for successful critical incident resolution in the following order. a. Exercise command and control over the operation. 1) Restrict the radio channel for the operation. 2) Determine whether to move normal operations or incident operations to a Tactical Channel/Talk Group. b. Establish the “Kill Zone” area of danger for citizens and officers. 1) Immediately use available resources to restrict access into the area. 2) For Incidents involving hazardous materials, the Fire Department OIC on scene will determine the location of perimeters/zones. Refer to procedure 12.305, Hazardous Materials Incidents and Chemical, Biological, Radiological, Nuclear, and Explosives Threat Response. c. Identify and establish an inner perimeter. 1) Employ uniform personnel to control and contain the area surrounding the Kill Zone. d. Identify and establish an outer perimeter for crowd and traffic control surrounding the inner perimeter. e. Identify and establish a field command post. Revised 08/18/16, Replaces 09/17/15 3  12.145 1) Position command post between inner and outer perimeters. If conditions prevent locating between the inner and outer perimeters, position the command post as close as possible to the outer perimeter. 2) Detail an officer to remain at the field command post to gather information from the scene and inform the district OIC of current developments. f. Identify and establish a staging area. 1) Position between inner and outer perimeters, whenever possible, to ensure traffic and crowds do not interfere with the movement of resources to the scene. If conditions prevent locating the staging area between the inner and outer perimeters, position the staging area as close as possible to the outer perimeter. 2) Select an area large enough for resources to be located and transferred to the scene as needed. g. Identify and request additional resources. 1) Select a recorder. 2) Evaluate the situation, and notify ECS of: a) Agencies or command officer(s) to be notified, according to the ECS Situational Occurrences Notification List. b) Specific equipment needed, and the nature of the task to be performed. c) Number of police personnel needed for immediate response, and the location of their posts (consider use of standby cars). d) Number of emergency vehicles immediately required preferred routes of approach, response mode (siren or no siren), exact location to respond, and the probable number and type of casualties. 3) Initiate a “Spontaneous Alert” or Phase I, if necessary. 3. Detail personnel to protect the disaster area to prevent looting of bodies or property, if necessary. C. During the Scene Management Phase, the affected district OIC will: 1. Confirm the triage area has been established by the Cincinnati Fire Department Incident Commander (i.e., the on-scene Cincinnati Fire Department OIC). a. All injured persons will be processed through the triage area. b. Police Department personnel will not transport injured persons unless requested by Fire Department personnel at the triage area. Revised 08/18/16, Replaces 09/17/15 4  12.145 2. Establish a Public Information Office (PIO) media briefing area. 3. Establish a briefing area for family members of victims. a. Media and family briefing areas will be established outside the outer perimeter and at separate locations. 4. Attempt to estimate the duration of the detail. a. This estimate will help determine the need to recall additional City personnel by their respective supervisors. 5. Brief command officers upon their arrival to the scene. D. Upon arrival, the ranking command officer will assume command during the Executive Management Phase. 1. Notify ECS to request activation of the REOC. a. If conditions exist that render the REOC inoperable, the Police Chief or his designee will determine an alternate location. b. Upon activation of the REOC, assign two officers for security at the REOC Facility. c. Police Command Center (PCC) can be activated in the Police Chief's Conference Room, if necessary. 2. Determine the need for the Mobile Command Center (MCC) and order it into service. 3. Determine the need to transition into a NIMS incident command system based on the size or type of incident. Refer to the NIMS/ICS form posted on the H: Drive. 4. Brief supervisors from other departments of existing conditions as they arrive on the scene. 5. Assign responsibility for supervision of the police operation in specific areas to subordinate supervisory officers. 6. Confer with other authorities to clear streets for access of emergency vehicles by movement of equipment, relocation of hose lines, or removal of other obstructions. 7. If necessary, notify Criminalistics Squad to respond for fingerprinting, photographing, or evidence gathering. a. This could help identify deceased victims. Notify the Hamilton County Coroner’s Office at the same time when the incident involves fatalities. Revised 08/18/16, Replaces 09/17/15 5  12.145 E. Termination Phase/Incident De-escalation 1. When control of the scene is established and there is a reduction in general disorder, reduce the area of the perimeters. a. Adjust the perimeters to have the least amount of interference as possible upon traffic flow. 2. The OIC will ensure completion of all Police Department reports generated during the incident. (Conditions Affecting Other Departments (318), Deceased Person Report for notification of next-of-kin (316A), Minor Accident/Aided Case/Mental Health Response Report (316), Cincinnati Police Department Case Report (301), etc.) a. A Form 17 Interdepartmental Correspondence Sheet titled “Department After Action Report” will be prepared and forwarded through the chain of command. F. Emergency Communications Section (ECS) will: 1. Make notification according to the Situational Occurrences Notification List. 2. Set-up or activate the PCC upon request of the ranking command officer. Set-up or activate the REOC upon request of the City Manager. 3. Contact the dispatcher of affected agencies and relay necessary information. 4. Advise the on-scene personnel when to expect response from other agencies. 5. Maintain a log of radio transmissions. G. Casualty Care 1. District supervisors where hospitals are located will ensure: a. There is an expeditious flow of emergency vehicles into and out of hospital emergency areas. b. That if the incident occurs at a location near a hospital, emergency routes to the hospital will be identified. c. The proper police reports (OH-1, 316, 316A, Case Report (301), etc.) are prepared at the hospitals. 1) If the magnitude dictates, call on support personnel to assist in this function. 2. Police personnel may be dispatched and required to transport Medical Assistance Team Support (MATS), other support personnel, equipment, or supplies. a. Police officers on perimeter posts will stop non-official vehicles transporting victims and request direction from the dispatch officer or direct them to the triage area. Revised 08/18/16, Replaces 09/17/15 6  12.145 1) The use of private vehicles for transportation of injured persons will be determined based upon the opinion of medical persons in charge at the scene. 3. ECS and the field command post will maintain current information on vehicle movement to facilitate rapid handling of casualties and reactivation of equipment. H. A sample of a basic NIMS Incident Command Chart can be found on the H: Drive, Form NIMS/ICS. 1. The NIMS Form only serves as an example and can be modified to a specific incident. Only the Incident Commander and the four Section Chiefs would remain unchanged for all incidents. 2. Refer to H: Drive, Form NIMS/ICS to fill in fields with appropriate personnel. I. Upon approval of an application for a planned event, Special Events Unit will: 1. Forward a completed Regional Emergency Operations Center Activation Matrix to Special Investigations Section/ Intelligence Unit. a. When the Regional Emergency Operations Center Activation Matrix score totals 30 or more, Intelligence Unit will forward a recommendation for the activation of the REOC to the Police Chief for consideration. 1) When the Police Chief determines the REOC will be activated during a planned event, the REOC staffing policy and procedure will be followed and the appropriate team – Red (Fire Department Team Leader), Blue (Police Department Team Leader), or Green (Hamilton County EMA Team Leader) – will activate and staff the REOC. a) Intelligence Unit will detail at least one supervisor to staff the REOC during the planned event. b) An Intelligence Unit supervisor will be involved in the planning stages of a planned event which requires the activation of the REOC. J. Civil Disturbance Response Team 1. When an event with a potential for problems is known in advance, a captain or above can initiate a Planned Alert. a. A captain or above will determine the operational response for a Planned Alert or an emerging civil unrest, such as deployment of the CDRT, if necessary. Refer to Procedure 12.170, Civil Disturbance Operation Procedure. Revised 08/18/16, Replaces 09/17/15 7