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Senior High School Grade 11 Oral Communication ENGLISH LEARNING KIT First Semester The...

Senior High School Grade 11 Oral Communication ENGLISH LEARNING KIT First Semester The Process of Communication Grade 11 – Oral Communication Competency: Grade 11 – Oral Explains the functions, nature and process of communication Communication (CS_EN11/12OC-Ia-2) Competency: Explains the functions, nature and process of communication (CS_EN11/12OC-Ia-2) English – Grade 11 English Learning Kit The Process of Communication First Edition, 2020 Published in the Philippines By the Department of Education Schools Division of Iloilo Luna Street, La Paz, Iloilo City Republic Act 8293, section 176 states that: No copyright shall subsist in any work of the Government of the Philippines. However, prior approval of the government agency or office wherein the work is created shall be necessary for exploitation of such work for profit. Such agency or office may, among other things, impose as a condition the payment of royalties. This English Learning Kit is published to be utilized by the Schools Division of Iloilo. ALL RIGHTS RESERVED. No part of this learning resource may be reproduced or transmitted in any form or by any means electronic or mechanical without written permission from the Schools Division of Iloilo. Development Team of English Learning Kit Writer: Jaye V. Andong Illustrators: Armand Glenn S. Lapor Mark T. Dasa Layout Artists: Lilibeth E. Larupay, Jun Victor F. Bactan Merlo Ceasar O. Francisco, Ricky T. Salabe Division Quality Assurance Team: Lilibeth E. Larupay, Dr. Ruby Therese P. Almencion Armand Glenn S. Lapor, Jun Victor F. Bactan, Bonafe T. Davasol, Michael D. Elisteria Management Team: Dr. Roel F. Bermejo, Dr. Nordy D. Siason Dr. Lilibeth T. Estoque, Dr. Azucena T. Falales Ruben S. Libutaque, Lilibeth E. Larupay Dr. Ruby Therese P. Almencion Grade 11 – Oral Communication Competency: Explains the functions, nature and process of communication (CS_EN11/12OC-Ia-2) Introductory Message Welcome to Grade 11 Oral Communication. The English Learning Kit is a product of the collaborative efforts of the Division of Iloilo Secondary English Teachers Association (DISETA) and the Division English Coordinators Association (DECA) writers, illustrators, layout artists, reviewers, editors, and Quality Assurance Team from the Department of Education, Schools Division of Iloilo. This is developed to guide you dear learning facilitators in helping our learners meet the standards set by the K to 12 Curriculum. The English Learning Kit aims to guide our learners in accomplishing activities at their own pace and time. This also aims to assist learners in developing and achieving the lifelong learning skills while considering their needs and situations. For learning facilitator: The English Learning Kit is developed to address the current needs of the learner to continue learning in the comforts of their homes or learning centers. As the learning facilitator, make sure that you give them clear instructions on how to study and accomplish the given activities in the material. Lerner’s progress must be monitored. For the learner: The English Learning Kit is developed to help you, dear learner, in your needs to continue learning even if you are not in school. This learning material aims to primarily provide you with meaningful and engaging activities for independent learning. Being an active learner, carefully read and understand to follow the instructions given. Grade 11 – Oral Communication Competency: Explains the functions, nature and process of communication (CS_EN11/12OC-Ia-2) The Process of Communication BEGIN Oral Communication in Context for Senior High School is a response to the revolutionary change in the country’s basic education system. It requires the learners to develop ability to communicate with others, to give and to exchange information and ideas - such as asking questions, giving directions, coordinating with tasks, explaining and persuading. It is then important that one must be careful and mindful when communicating with others in order to express one’s feelings and ideas successfully and avoid errors in discourse. As a learner, one should enhance his communication skills and share these with others. With this gift, an individual could become the best that he could possibly be. One’s ability to talk and to use the oral language allows him to succeed in the academic and business world while embracing the 21st Century virtual reality. Thus, being armed with the right communication skills, one may able to achieve his goals in life while enjoying the adventures the world of communication has to offer. Above all, this material will explain the function, nature and process of communication and how to use it in daily conversation. Have a meaningful learning! TARGET At the end of the lesson, you should be able to: explain the functions, nature and process of communication EN11/12OC-Ia-2. Specific Objectives: 1. define communication and identify its elements; 2. explain the functions, nature and process of communication; and, 3. make a simple diagram on how process of communication occurs based on a given situation. Grade 11 – Oral Communication 4 Competency: Explains the functions, nature and process of communication (CS_EN11/12OC-Ia-2) TRY THIS I. Directions: Match Column A to Column B. Write your answers in your activity notebook. A B 1. Sender A. response of the receiver 2. Receiver B. medium used to convey a message 3. Message C. someone who gives the message 4. Channel D. a barrier to the message between sender and receiver 5. Feedback E. an idea or information that is sent to someone F. someone who receives the message II. Directions: Read the given statements below and tell whether the statement is TRUE or FALSE. Write your answer in your activity notebook. ____________6. Feedback is important in communication. __________7. The effectiveness of communication solely depend on how the speaker delivers his/her message. __________8. Sign language could be a form of medium or channel in communication. __________9. The speaker is the one who decodes the message. __________10. If the receiver gives a correct response to the speaker, communication occurs. Grade 11 – Oral Communication 5 Competency: Explains the functions, nature and process of communication (CS_EN11/12OC-Ia-2) DO THIS Activity 1: Interpret This! Direction: Analyze the given illustration below and explain how communication is being processed. Write your answer in your notebook. Sender or Message Channel or Encoder Medium Feedback Receiver or Decoder Question: How is communication being processed? ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ EXPLORE Good try! You are able to give your basic understanding on how the process of communication occurs. To widen your knowledge about the topic, answer the following questions in your activity notebook. 1. Based on the illustration above, what is communication? 2. Who are the participants in communication process? 3. What are several ways to send a message? 4. Give examples of a channel or medium used to send your message. Grade 11 – Oral Communication 6 Competency: Explains the functions, nature and process of communication (CS_EN11/12OC-Ia-2) 5. How could barrier affect the effectiveness of the message between the sender and the receiver? 6. How important is feedback in the process of communication? 7. How does communication create our social world? KEEP THIS IN MIND Nice job! You have given good responses to the given questions. This time, you need to equip yourself to learn more about communication and its elements, its nature and most importantly its process and function. Communication is a process of sharing messages or information between the speaker and receiver using channels, contexts, media, and cultures. It could be done using the verbal and non-verbal cues. Verbal communication can be written or spoken. It uses language, a symbol consisting of drawings, letters and words. Non-verbal communication consists of physical behavior commonly referred to as body language, use of gestures, space and voice. Communication can be seen in different situations such as a face-to-face interaction, a phone call conversation, a varied group discussion, an interview, a class discussion and recitation, and many others. Elements of Communication Communication is divided into elements which help us better understand its mechanics or process. These elements are the following: 1. Speaker – the source of information or message. 2. Message – the information, ideas, or thoughts conveyed by the speaker in words or in actions. 3. Encoding – the process of converting the message into words, actions, or other forms that the speaker understands. 4. Channel – the medium or the means, such as personal or non-personal, verbal or nonverbal, in which the encoded message is conveyed. Grade 11 – Oral Communication 7 Competency: Explains the functions, nature and process of communication (CS_EN11/12OC-Ia-2) 5. Decoding – the process of interpreting the encoded message of the speaker by the receiver. 6. Receiver – the recipient of the message, or someone who decodes the message. 7. Feedback – the reactions, responses, or information provided by the receiver. 8. Context – the environment where communication takes place. 9. Barrier – the factors that affect the flow of communication. Nature of Communication 1. Communication is a process that unfolds over time and creates our social world. 2. Communication occurs between two or more people (the speaker and the receiver). 3. Communication can be expressed through words (verbal), action (nonverbal), or both at the same time. Process of Communication 1. The speaker generates an idea. 2. The speaker encodes an idea or converts the idea into words or actions. 3. The speaker transmits or sends out a message. 4. The receiver gets the message. 5. The receiver decodes or interprets the message based on the context. 6. The receiver sends or provides feedback. Functions of Communication Basically, there are five functions of communication. These are control, social interaction, motivation, emotional expression, and information dissemination. 1. Control – Communication functions to control behavior. 2. Social Interaction – Communication allows individuals to interact with others. 3. Motivation – Communication motivates or encourages people to live better. 4. Emotional expression – Communication facilitates people’s expression of their feelings and emotions. 5. Information dissemination – Communication functions to convey information. Grade 11 – Oral Communication 8 Competency: Explains the functions, nature and process of communication (CS_EN11/12OC-Ia-2) SUM UP You are almost done with this module. You have defined communication, and identified its elements, and its nature. You have also explained the process and the function of communication. This time, we need to recap important details you have learned in this module. Communication is a process of sharing messages or information between the speaker and receiver using channels, contexts, media, and cultures. It is divided into elements such as speaker, message, encoding, channel, decoding, receiver, feedback, context and barrier. Communication is a process that unfolds over time and creates our social world; it occurs between two or more people; and it can be expressed through words (verbal), action (nonverbal), or both at the same time. These are the nature of communication. In the process the communication, the speaker generates and encodes an idea or converts the idea into words or actions, then transmits or sends out a message. The receiver gets and decodes or interprets the message based on the context, then sends or provides feedback. Lastly, function of communication is control, social interaction, motivation, emotional expression, and information dissemination. APPLY WHAT YOU HAVE LEARNED Activity 2: Check This Out! Directions: Identify whether the following activity presents communication. Put √ if it presents communication and X if it does not. Write your answers in your notebook. ____ 1. video conferencing ____ 2. dreaming for a vacation ____ 3. talking to yourself in a mirror ____ 4. class discussion ____ 5. conversation using sign language Grade 11 – Oral Communication 9 Competency: Explains the functions, nature and process of communication (CS_EN11/12OC-Ia-2) Activity 3: Memory Test! Directions: Tell the function of communication in each of the following situations. Write your answer in your activity notebook. 1. Alfred and Sonny met at the cafeteria; and they discussed matters. 2. James got a low score on his summative test. His best friend encouraged him to study well to get a high score. 3. Mrs. Andrew kept telling her neighbor of her great disappointment to his son’s involvement in a gang fight. 4. The police officers implemented the local curfew ordinance and arrested those who violated it. 5. The English Coordinator announced the activities for the Reading Month Celebration during flag ceremony. Activity 4: Do It Yourself! Directions: Identify the process of communication used in the given situation below. Do this in your activity notebook. Situation Process of Communication The speaker generates an idea. Cindy misses Lannie - her younger _______________________________ Sister, a lot. She thinks of what would be a The speaker encodes an idea or converts the idea into words or actions. good gift for her sister. When they _______________________________ meet… The speaker transmits or sends out a message. She tells her, “I miss you so much and I _______________________________ have something for you!” The receiver gets the message. _______________________________ Lannie hears what Cindy says. She The receiver decodes or interprets the analyzes what her sister told her and message based on the context. _______________________________ she is very happy. The receiver sends or provides Lannie tells her, “I miss you too sister.” feedback. _______________________________ Grade 11 – Oral Communication 10 Competency: Explains the functions, nature and process of communication (CS_EN11/12OC-Ia-2) REFLECT REFLECT Well done! You have proven to yourself that you understand well the lesson after accomplishing all the activities. Now it’s time to check how communication affects you. Activity 5: Message Box Directions: Accomplish the infographic. Write your answers in your activity notebook. Communication played a great role in my life because ____________________ _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ For me, effective communication is important because____________________ _______________________________________________________________ _______________________________________________________________ _______________________________________________________________ Grade 11 – Oral Communication 11 Competency: Explains the functions, nature and process of communication (CS_EN11/12OC-Ia-2) LEARN MORE Activity 6: Let’s Ponder on This! Direction: Answer the given questions in your activity notebook. 1. Do you believe that communication is important in our lives? Why or why not? ______________________________________________________________ ______________________________________________________________ 2. In communication, why do you need to analyze the situation and the purpose? ______________________________________________________________ ______________________________________________________________ 3. How can you achieve effective communication? ______________________________________________________________ ______________________________________________________________ Activity 7: Dialog Box Direction: Choose one from the given situations below where communication could be manifested. Write a simple dialog to show communication. Situation 1: Market Day Situation 2: Inside the Canteen Situation 3: Flag Ceremony Situation 4: Classroom Activity Situation 5: First Day in School SITUATION: ___________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ Grade 11 – Oral Communication 12 Competency: Explains the functions, nature and process of communication (CS_EN11/12OC-Ia-2) ASSESS WHAT YOU HAVE LEARNED Activity 8: Power on Self Test Directions: Choose the letter of the correct answer. Write your answer in your notebook. 1. Which of the following refers to the sender and receiver of the message? A. participants B. channel C. feedback D. context 2. Which of the following does NOT show communication? A. face-to-face C. phone conversation B. organizational meeting D. sleeping in the room 3. Ana wants to surprise her best friend Gloria on her birthday. What part of the process of communication is this? A. The speaker encodes an idea. B. The speaker generates an idea. C. The speaker transmits a message D. The speaker decodes the message. 4. Anton was looking for a job. While walking, he saw an announcement posted on the wall about a vacant job and he stopped to read it. This shows that he__________. A. encodes the message C. generates an idea B. decodes the message D. provides feedback 5. Billy talked to Candy on the phone about their assignment in their Oral Communication subject. When suddenly, his brother played their stereo in full volume. What could be the effect of this noise to their conversation? A. Candy could still understand Billy’s message. B. Billy could still deliver clearly his message to Candy. C. Both Billy and Candy could hardly understand one another. D. Both Billy and Candy could decode each other’s message. Grade 11 – Oral Communication 13 Competency: Explains the functions, nature and process of communication (CS_EN11/12OC-Ia-2) GLOSSARY barrier – a factor that affects or hinders the flow of communication channel – the medium or the means, such as personal or non-personal, verbal or nonverbal, in which the encoded message is conveyed communication – a process of sharing and conveying messages or information from one person to another within and across channels, contexts, media, and cultures context – refers to the environment where communication takes place decoding – the process of interpreting the encoded message of the speaker by the receiver encoding – the process of converting the message into words, actions, or other forms that the speaker understands feedback – the reactions, responses, or information provided by the receiver receiver – the recipient of the message, or someone who decodes the message speaker – the source of information or message Grade 11 – Oral Communication 14 Competency: Explains the functions, nature and process of communication (CS_EN11/12OC-Ia-2) ANSWER KEY Try This I. 1. C 2. F 3. E 4. B 5. A II. 6. T 7. F 8. T 9. F 6. T Do This Activity 1: Explain This! (Answers may vary) Explore (Answers may vary) Application Activity 2: Check This Out! 1. √ 2. X 3. X 4. √ 5. √ Activity 3: Memory Test! 1. Social Interaction 2. Motivation 3. Emotional Expression 4. Control 5. Information Dissemination Grade 11 – Oral Communication 15 Competency: Explains the functions, nature and process of communication (CS_EN11/12OC-Ia-2) Activity 4: Do It Yourself! Situation Process of Communication (The speaker generates an idea.) Cindy misses Lannie - her younger Cindy misses a lot Lannie - her younger sister. Sister, a lot. She thinks of what would be a good gift for her sister. When they (The speaker encodes an idea or converts the idea into words or actions.) meet… She thinks of what would be a gift for She tells her, “I miss you so much and I her sister. have something for you!” (The speaker transmits or sends out a Lannie hears what Cindy says. She message.) She tells her, “ I miss you so much analyzes what her sister told her and and I have something for you.” she is very happy. Lannie tells her, “I miss you too sister.” (The receiver gets the message.) Lannie hears what Cindy told her. (The receiver decodes or interprets the message based on the context. ) She analyze what her sister told her and she is very happy. (The receiver sends or provides feedback.) Lannie tells her, “I miss you too sister.” Grade 11 – Oral Communication 16 Competency: Explains the functions, nature and process of communication (CS_EN11/12OC-Ia-2) Activity 5: Message Box (Answers may vary) Activity 6: Let’s Ponder on This! (Answers may vary) Activity 7: Dialog Box (Answers may vary) Activity 8: Power on Self Test 1. A 2. D 3. B 4. B 5. C REFERENCES Sipacio, P.J. and Balgos, A. R. (2016). Oral Communication in Context for Senior High School. C & E Publishing,Inc. Philippines pp. 4-14 Grade 11 – Oral Communication 17 Competency: Explains the functions, nature and process of communication (CS_EN11/12OC-Ia-2)

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