Lufthansa Technik Philippines, Inc. Safety Management Manual Revision 08 PDF

Cover Page Date: 15 Nov 23 Revision: 08 Safety Management Manual Lufthansa Technik Philippines, Inc. A Joint Venture with MacroAsia Corporation Villamor Air Base, Pasay City 1309 Philippines Manual Control No.: _________________________ Assignment: _______________________________ Safety Management Manual HL-1 Date: 15 Nov 23 Revision: 08 Highlights A. The changes made in the Safety Management Manual Revision 08 are detailed in the table below. The changes enumerated are highlighted with revision bars at the left side of the text. Chapter-Section-Page Description of Changes Cover Page Revised to reflect Revision 08 HL-1 to HL-3 Summary of changes in Revision 08 LEP-1 to LEP-6 Updated LEP information to reflect the changes in Revision 08 ROR-1 Updated Record of Revision GTOC-1 to GOTC 6 Updated GTOC information to reflect the changes in Revision 08 1-1-2 ICAO Standard and Recommended Practices on safety management in Annex 6 Part 1 changed to Annex 19 2-1-11 QSRB meeting updated 2-1-14 Occupational health changed to occupational safety and health 2-1-15 Inserted LTP Safety Table of Organization 2-1-16 to 2-1-17 Updated Guidelines for Contractors and Service Providers Interface 2-1-18 Emergency Response Plan (ERP) renamed to Emergency Management 2-1-22 Inserted Bomb Threat Drill schedule 2-1-36 to 2-1-38 Inserted new procedure on thunderstorm handling 2-1-40 to 2-1-41 Deleted Emergency Response Team Responsibilities 2-1-43 Updated Emergency Control Areas 2-1-49 Added par. D.(9) on Earthquake Handling Procedures 2-1-52 VP-HR replaced with q/star to align with the reporting process 2-1-53 CAO, SVP-BM, VP-MA and VP-HR updated 2-2-5 Inclusion of "Table A: Example of Hazards in the Workplace" on Step 1 2-2-6 to 2-2-7 Updated Tables: Probability and Severity to align with q/star New Risk Assessment 2-2-8 Included risk registry management 2-3-1 to 2-3-2 Changed Lost Days Injury (LDI) to Severity Rate (SR) 2-3-3 IR, FR and SR formula updated 2-3-4 to 2-3-5 Management of Change procedure aligned with LHT requirement 2-3-13 Deleted Investigation Form (SMM-F19) and inserted D (5) 2-4-1 to 2-4-11 Safety Training and Promotion procedure aligned with LHT requirements and changes in training administration. 3-1-20 Included LTP Cebu Main Office, LTP Cebu Terminal Office and LTP Davao Station and minor revisions 3-2-3 Updated par. F. (1) and added F. (6) 3-2-5 Added par. H. (2) (f) Safety Management Manual HL-2 Date: 15 Nov 23 Revision: 08 Highlights A. The changes made in the Safety Management Manual Revision 08 are detailed in the table below. The changes enumerated are highlighted with revision bars at the left side of the text. Chapter-Section-Page Description of Change 3-2-7 Added additional procedure Par B. (2) (a) 3-2-11 Inserted the use of horn prior to start of towing 3-2-13 Updated Initial Aircraft Towing and Marshalling course and required all Towing Crew on wearing marshalling vest 3-2-19 QM-I inspector replaced with BP/I/ MA/Q Aircraft Inspector 3-2-25 Updated FOD signages 3-2-29 Updated FOD prevention themed signage 3-2-46 Hangar Bay 3 changed to Bay 4 3-2-65 to 3-2-66 Hangar bays 4 and 7 changed to 5 and 8 on par. C. (3) to (7) and E. (1) 3-2-67 to 3-2-68 Hangar Bays 1 and 2 changed to Bays 5 & 6 and Bays 7 & 8 3-3-7 Inclusion of Preventive Maintenance of Workstands as par E. 3-3-58 Hangar Bays 6, 7 and 8 changed to Bays 7 and 8 3-3-87 Inclusion of procedure where to access MSDS under par. H. (2) 3-4-9 Emergency Procedures For Aircraft Engine Fires par. D., added 3-6-1 to 3-6-5 Updated PPE procedure 4-1-8 and 4-1-12 Updated/deleted Terms and Abbreviations Appendix A Deleted the ff: forms 1. SMM-F16 REV. 01 (08-2017) 2. SMM F-19 REV.01 (08-2017) 3. SMM-F24 REV. ORIG (02-2015) SMM-F05 Risk Assessment Form, updated SMM-F13 Permit To Operate (PTO) Application Form, updated SMM-F30 SLEx Topic Proposal Form, added Safety Management Manual HL-3 Date: 15 Nov 23 Revision: 08 Highlights A. The changes made in the Safety Management Manual Revision 08 are detailed in the table below. The changes enumerated are highlighted with revision bars at the left side of the text. Chapter-Section-Page Appendix B Description of Change Layher Safety Checklist SMM-C06, revised Layher Safety Checklist-Modification Log Attachment A SMM-C06, added Aircraft Towing Checklist No. SMM-C08, revised Updated the following checklists: SMM-C11 Typhoon Emergency Facility Preparation (24 Hours) SMM-C12 Typhoon Emergency Facility Preparation (6 Hours SMM-C13 Post-Typhoon Evaluation Checklist SMM-C14 Volcanic Eruption/ Ash Fall Facility Preparation (Before) SMM-C15 Volcanic Eruption/ Ash Fall Facility Preparation (During SMM-C16 Volcanic Eruption/ Ash Fall Facility Preparation (After) SMM-C17 Workstand Preventive Maintenance Checklist, added SMM-C18 Post-Earthquake Checklist. added Safety Management Manual LEP-1 Date: 15 Nov 23 Revision: 08 List of Effective Pages Page Revision Date Cover Page HL-1 HL-2 HL-3 LEP-1 LEP-2 LEP-3 LEP-4 LEP-5 LEP-6 ROR-1 GTOC-1 GTOC-2 GTOC-3 GTOC-4 GOTC-5 GOTC-6 08 08 08 08 08 08 08 08 08 08 08 08 08 08 08 08 08 15-Nov-23 15-Nov-23 15-Nov-23 15-Nov-23 15-Nov-23 15-Nov-23 15-Nov-23 15-Nov-23 15-Nov-23 15-Nov-23 15-Nov-23 15-Nov-23 15-Nov-23 15-Nov-23 15-Nov-23 15-Nov-23 15-Nov-23 Chapter 1 1-1-1 1-1-2 1-1-3 1-1-4 1-1-5 1-1-6 07 08 04 04 04 02 15-Apr-22 15-Nov-23 31-Aug-17 31-Aug-17 31-Aug-17 30-Jul-13 Chapter 2 2-1-1 2-1-2 2-1-3 2-1-4 2-1-5 2-1-6 2-1-7 2-1-8 08 08 04 04 04 04 04 07 15-Nov-23 15-Nov-23 31-Aug-17 31-Aug-17 31-Aug-17 31-Aug-17 31-Aug-17 15-Apr-22 Page Revision Chapter 2 2-1-9 2-1-10 2-1-11 2-1-12 2-1-13 2-1-14 2-1-15 2-1-16 2-1-17 2-1-18 2-1-19 2-1-20 2-1-21 2-1-22 2-1-23 2-1-24 2-1-25 2-1-26 2-1-27 2-1-28 2-1-29 2-1-30 2-1-31 2-1-32 2-1-33 2-1-34 2-1-35 2-1-36 2-1-37 2-1-38 2-1-39 2-1-40 2-1-41 2-1-42 Safety Management Manual 05 07 08 08 05 08 08 08 08 08 07 07 07 08 07 07 07 07 07 07 06 05 07 07 07 07 05 08 08 08 07 05 07 07 Date 04-Nov-19 15-Apr-22 15-Nov-23 15-Nov-23 04-Nov-19 15-Nov-23 15-Nov-23 15-Nov-23 15-Nov-23 15-Nov-23 15-Apr-22 15-Apr-22 15-Apr-22 15-Nov-23 15-Apr-22 15-Apr-22 15-Apr-22 15-Apr-22 15-Apr-22 15-Apr-22 15-Apr-21 04-Nov-19 15-Apr-22 15-Apr-22 15-Apr-22 15-Apr-22 04-Nov-19 15-Nov-23 15-Nov-23 15-Nov-23 15-Apr-22 04-Nov-19 15-Apr-22 15-Apr-22 LEP-2 Date: 15 Nov 23 Revision: 08 List of Effective Pages Page Revision Date Chapter 2 2-1-43 2-1-44 2-1-45 2-1-46 2-1-47 2-1-48 2-1-49 2-1-50 2-1-51 2-1-52 2-1-53 2-1-54 2-1-55 2-1-56 08 04 06 06 06 05 08 05 05 08 08 08 05 05 15-Nov-23 31-Aug-17 15-Apr-21 15-Apr-21 15-Apr-21 04-Nov-19 15-Nov-23 04-Nov-19 04-Nov-19 15-Nov-23 15-Nov-23 15-Nov-23 04-Nov-19 04-Nov-19 2-2-1 2-2-2 2-2-3 2-2-4 2-2-5 2-2-6 2-2-7 2-2-8 2-2-9 2-2-10 2-2-11 2-2-12 2-2-13 2-2-14 05 05 05 05 08 08 08 08 06 05 05 05 05 05 04-Nov-19 04-Nov-19 04-Nov-19 04-Nov-19 15-Nov-23 15-Nov-23 15-Nov-23 15-Nov-23 15-Apr-21 04-Nov-19 04-Nov-19 04-Nov-19 04-Nov-19 04-Nov-19 2-3-1 2-3-2 2-3-3 2-3-4 08 08 08 08 15-Nov-23 15-Nov-23 15-Nov-23 15-Nov-23 Page Revision Date 2-3-5 2-3-6 2-3-7 2-3-8 2-3-9 2-3-10 2-3-11 2-3-12 2-3-13 2-3-14 2-3-15 2-3-16 2-3-17 2-3-18 2-3-19 2-3-20 08 04 04 04 04 04 07 04 08 04 04 04 04 07 04 04 15-Nov-23 31-Aug-17 31-Aug-17 31-Aug-17 31-Aug-17 31-Aug-17 15-Apr-22 31-Aug-17 15-Nov-23 31-Aug-17 31-Aug-17 31-Aug-17 31-Aug-17 15-Apr-22 31-Aug-17 31-Aug-17 2-4-1 2-4-2 2-4-3 2-4-4 2-4-5 2-4-6 2-4-7 2-4-8 2-4-9 2-4-10 2-4-11 2-4-12 2-4-13 2-4-14 2-4-15 2-4-16 08 07 07 08 08 08 08 08 08 08 08 07 05 05 05 05 15-Nov-23 15-Apr-22 15-Apr-22 15-Nov-23 15-Nov-23 15-Nov-23 15-Nov-23 15-Nov-23 15-Nov-23 15-Nov-23 15-Nov-23 15-Apr-22 04-Nov-19 04-Nov-19 04-Nov-19 04-Nov-19 Safety Management Manual LEP-3 Date: 15 Nov 23 Revision: 08 List of Effective Pages Page Chapter 3 3-1-1 3-1-2 3-1-3 3-1-4 3-1-5 3-1-6 3-1-7 3-1-8 3-1-9 3-1-10 3-1-11 3-1-12 3-1-13 3-1-14 3-1-15 3-1-16 3-1-17 3-1-18 3-1-19 3-1-20 3-1-21 3-1-22 3-1-23 3-2-1 3-2-2 3-2-3 3-2-4 3-2-5 3-2-6 3-2-7 3-2-8 3-2-9 3-2-10 3-2-11 Revision 08 08 08 06 06 ORIG ORIG ORIG ORIG ORIG 03 06 06 01 01 02 01 01 01 08 01 05 05 04 07 08 04 08 06 08 05 05 05 08 Date Page Revision 15-Nov-23 15-Nov-23 15-Nov-23 15-Apr-21 15-Apr-21 20-May-10 20-May-10 20-May-10 20-May-10 20-May-10 27-Feb-15 15-Apr-21 15-Apr-21 15-Jun-11 15-Jun-11 30-Jul-13 15-Jun-11 15-Jun-11 15-Jun-11 15-Nov-23 15-Jun-11 04-Nov-19 04-Nov-19 31-Aug-17 15-Apr-22 15-Nov-23 31-Aug-17 15-Nov-23 15-Apr-21 15-Nov-23 04-Nov-19 04-Nov-19 04-Nov-19 15-Nov-23 3-2-12 3-2-13 3-2-14 3-2-15 3-2-16 3-2-17 3-2-18 3-2-19 3-2-20 3-2-21 3-2-22 3-2-23 3-2-24 3-2-25 3-2-26 3-2-27 3-2-28 3-2-29 3-2-30 3-2-31 3-2-32 3-2-33 3-2-34 3-2-35 3-2-36 3-2-37 3-2-38 3-2-39 3-2-40 3-2-41 3-2-42 3-2-43 3-2-44 3-2-45 05 08 04 04 04 04 05 08 03 03 03 03 03 08 04 07 05 08 04 04 05 04 04 04 04 04 04 07 06 04 04 07 04 04 Safety Management Manual Date 04-Nov-19 15-Nov-23 31-Aug-17 31-Aug-17 31-Aug-17 31-Aug-17 04-Nov-19 15-Nov-23 27-Feb-15 27-Feb-15 27-Feb-15 27-Feb-15 27-Feb-15 15-Nov-23 31-Aug-17 15-Apr-22 04-Nov-19 15-Nov-23 31-Aug-17 31-Aug-17 04-Nov-19 31-Aug-17 31-Aug-17 31-Aug-17 31-Aug-17 31-Aug-17 31-Aug-17 15-Apr-22 15-Apr-21 31-Aug-17 31-Aug-17 15-Apr-22 31-Aug-17 31-Aug-17 LEP-4 Date: 15 Nov 23 Revision: 08 List of Effective Pages Page Revision Date 3-2-46 3-2-47 3-2-48 3-2-49 3-2-50 3-2-51 3-2-52 3-2-53 3-2-54 3-2-55 3-2-56 3-2-57 3-2-58 3-2-59 3-2-60 3-2-61 3-2-62 3-2-63 3-2-64 3-2-65 3-2-66 3-2-67 3-2-68 3-2-69 3-2-70 3-2-71 3-2-72 3-2-73 3-2-74 3-2-75 3-2-76 3-2-77 3-2-78 08 04 04 04 06 05 05 07 04 07 07 04 04 04 04 04 04 04 04 08 08 08 08 04 05 04 04 04 04 04 04 04 04 15-Nov-23 31-Aug-17 31-Aug-17 31-Aug-17 15-Apr-21 04-Nov-19 04-Nov-19 15-Apr-22 31-Aug-17 15-Apr-22 15-Apr-22 31-Aug-17 31-Aug-17 31-Aug-17 31-Aug-17 31-Aug-17 31-Aug-17 31-Aug-17 31-Aug-17 15-Nov-23 15-Nov-23 15-Nov-23 15-Nov-23 31-Aug-17 04-Nov-19 31-Aug-17 31-Aug-17 31-Aug-17 31-Aug-17 31-Aug-17 31-Aug-17 31-Aug-17 31-Aug-17 3-3-1 ORIG 20-May-10 Page Revision 3-3-2 3-3-3 3-3-4 3-3-5 3-3-6 3-3-7 3-3-8 3-3-9 3-3-10 3-3-11 3-3-12 3-3-13 3-3-14 3-3-15 3-3-16 3-3-17 3-3-18 3-3-19 3-3-20 3-3-21 3-3-22 3-3-23 3-3-24 3-3-25 3-3-26 3-3-27 3-3-28 3-3-29 3-3-30 3-3-31 3-3-32 3-3-33 3-3-34 3-3-35 3-3-36 ORIG 07 ORIG 04 05 08 05 ORIG ORIG 07 ORIG 03 03 02 02 02 02 02 03 03 03 03 03 03 03 03 04 03 03 03 03 03 03 03 03 Safety Management Manual Date 20-May-10 15-Apr-22 20-May-10 31-Aug-17 04-Nov-19 15-Nov-23 04-Nov-19 20-May-10 20-May-10 15-Apr-22 20-May-10 27-Feb-15 27-Feb-15 30-Jul-13 30-Jul-13 30-Jul-13 30-Jul-13 30-Jul-13 27-Feb-15 27-Feb-15 27-Feb-15 27-Feb-15 27-Feb-15 27-Feb-15 27-Feb-15 27-Feb-15 31-Aug-17 27-Feb-15 27-Feb-15 27-Feb-15 27-Feb-15 27-Feb-15 27-Feb-15 27-Feb-15 27-Feb-15 LEP-5 Date: 15 Nov 23 Revision: 08 List of Effective Pages Page 3-3-37 3-3-38 3-3-39 3-3-40 3-3-41 3-3-42 3-3-43 3-3-44 3-3-45 3-3-46 3-3-47 3-3-48 3-3-49 3-3-50 3-3-51 3-3-52 3-3-53 3-3-54 3-3-55 3-3-56 3-3-57 3-3-58 3-3-59 3-3-60 3-3-61 3-3-62 3-3-63 3-3-64 3-3-65 3-3-66 3-3-67 3-3-68 3-3-69 3-3-70 3-3-71 Revision 03 03 03 03 04 03 03 03 07 03 03 03 03 03 03 03 03 04 04 04 04 08 03 07 03 03 03 03 03 03 03 03 03 03 04 Date 27-Feb-15 27-Feb-15 27-Feb-15 27-Feb-15 31-Aug-17 27-Feb-15 27-Feb-15 27-Feb-15 15-Apr-22 27-Feb-15 27-Feb-15 27-Feb-15 27-Feb-15 27-Feb-15 27-Feb-15 27-Feb-15 27-Feb-15 31-Aug-17 31-Aug-17 31-Aug-17 31-Aug-17 15-Nov-23 27-Feb-15 15-Apr-22 27-Feb-15 27-Feb-15 27-Feb-15 27-Feb-15 27-Feb-15 27-Feb-15 27-Feb-15 27-Feb-15 27-Feb-15 27-Feb-15 31-Aug-17 Page Revision 3-3-72 3-3-73 3-3-74 3-3-75 3-3-76 3-3-77 3-3-78 3-3-79 3-3-80 3-3-81 3-3-82 3-3-83 3-3-84 3-3-85 3-3-86 3-3-87 3-3-88 3-3-89 3-3-90 3-3-91 3-3-92 3-3-93 3-3-94 3-3-95 3-3-96 03 03 03 03 04 03 03 04 03 03 04 04 03 03 03 08 03 03 03 03 03 03 03 04 07 27-Feb-15 27-Feb-15 27-Feb-15 27-Feb-15 31-Aug-17 27-Feb-15 27-Feb-15 31-Aug-17 27-Feb-15 27-Feb-15 31-Aug-17 31-Aug-17 27-Feb-15 27-Feb-15 27-Feb-15 15-Nov-23 27-Feb-15 27-Feb-15 27-Feb-15 27-Feb-15 27-Feb-15 27-Feb-15 27-Feb-15 31-Aug-17 15-Apr-22 3-4-1 3-4-2 3-4-3 3-4-4 3-4-5 3-4-6 3-4-7 3-4-8 3-4-9 07 04 04 04 07 04 04 ORIG 08 15-Apr-22 31-Aug-17 31-Aug-17 31-Aug-17 15-Apr-22 31-Aug-17 31-Aug-17 20-May-10 15-Nov-23 Safety Management Manual Date LEP-6 Date: 15 Nov 23 Revision: 08 List of Effective Pages Page Revision Date 3-4-10 3-4-11 3-4-12 3-4-13 3-4-14 3-4-15 3-4-16 3-4-17 3-4-18 3-4-19 3-4-20 3-4-21 3-4-22 3-4-23 3-4-24 3-4-25 3-4-26 07 05 05 05 05 05 05 05 05 05 05 05 05 05 05 05 05 15-Apr-22 04-Nov-19 04-Nov-19 04-Nov-19 04-Nov-19 04-Nov-19 04-Nov-19 04-Nov-19 04-Nov-19 04-Nov-19 04-Nov-19 04-Nov-19 04-Nov-19 04-Nov-19 04-Nov-19 04-Nov-19 04-Nov-19 3-5-1 3-5-2 3-5-3 3-5-4 3-5-5 3-5-6 ORIG ORIG ORIG ORIG ORIG ORIG 20-May-10 20-May-10 20-May-10 20-May-10 20-May-10 20-May-10 3-6-1 3-6-2 3-6-3 3-6-4 3-6-5 3-6-6 3-6-7 3-6-8 3-6-9 3-6-10 08 08 08 08 08 05 05 05 05 05 15-Nov-23 15-Nov-23 15-Nov-23 15-Nov-23 15-Nov-23 04-Nov-19 04-Nov-19 04-Nov-19 04-Nov-19 04-Nov-19 Page Revision Date 07 ORIG ORIG ORIG 05 07 ORIG 07 05 05 05 05 06 15-Apr-22 20-May-10 20-May-10 20-May-10 04-Nov-19 15-Apr-22 20-May-10 15-Apr-22 04-Nov-19 04-Nov-19 04-Nov-19 04-Nov-19 15-Apr-21 Chapter 4 4-1-1 4-1-2 4-1-3 4-1-4 4-1-5 4-1-6 4-1-7 4-1-8 4-1-9 4-1-10 4-1-11 4-1-12 4-1-13 4-1-14 06 06 06 06 06 06 06 08 06 06 06 08 06 06 15-Apr-21 15-Apr-21 15-Apr-21 15-Apr-21 15-Apr-21 15-Apr-21 15-Apr-21 15-Nov-23 15-Apr-21 15-Apr-21 15-Apr-21 15-Nov-23 15-Apr-21 15-Apr-21 Appendix A 08 15-Nov-23 Appendix B 08 15-Nov-23 Appendix C 04 31-Aug-17 3-7-1 3-7-2 3-7-3 3-7-4 3-7-5 3-7-6 3-7-7 3-7-8 3-7-9 3-7-10 3-7-11 3-7-12 3-7-13 Safety Management Manual ROR-1 Date: 15 Nov 23 Revision: 08 Record of Revisions Enter in the form below the revision number in numerical order, the revision date, the insertion date and the initials of the person inserting the revision. Revision Number Revision Date Inserted Date ORIG 20 May 10 18 Jun 10 Technical Publications 01 15 Jun 11 05 Sep 11 Technical Publications 02 30 Jul 13 17 Sep 13 Technical Publications 03 27 Feb 15 08 Apr 15 Technical Publications 04 31 Aug 17 20 Nov 17 Technical Publications 05 04 Nov 19 06 Inserted By 04 ̀ e 19 Technical Publications 22 Apr 21 Technical Publications 07 15 Apr 22 27 May 22 Technical Publications 08 15 Nov 23 __,__,__ Technical Publications Safety Management Manual GTOC-1 Date: 15 Nov 23 Revision: 08 General Table of Contents Chapter 1 Manual Revision and Control Section 1 Manual Revision and Control Table of Contents ……………………………………………………………………….…………1-1-1 Introduction ……………………………………………………………………………….………..1-1-2 Responsibilities ………………………………………………………………………….………...1-1-2 Definition ………………………………………………………………………………….………..1-1-2 Manual Control……………………………………………........................................................1-1-2 Manual Disposition ………………………………………………………………………….…….1-1-2 Manual Format …………………………………………………………………………….………1-1-3 Draft Revisions ……………………………………………………………………………….……1-1-3 Manual Revisions ………………………………………………………………………….………1-1-3 Submission of Revisions ………………………………………………………………….………1-1-3 Manual Change Request …………………………………………………………………….…...1-1-4 Temporary Revision ………………………………………………………………………….……1-1-4 Distributions ………………………………………………………………………………….…….1-1-5 Appendices ……………………………………………………………………………….………..1-1-5 Security ……………………………………………………………………………………….…….1-1-6 Documentations.…………………………………………………………………………….…….1-1-6 Chapter 2 Scope of Safety Section 1 Safety Policy and Objectives Table of Contents …………………………………………………………………………….……2-1-1 Scope and System Description ………………………………………………………………….2-1-3 Guiding Principles of the Company Policy ……………………………………………………..2-1-6 Company Policy Statement ……………………………………………………………………...2-1-8 Management System Objectives and Targets …………………………………………………2-1-9 Roles and Responsibilities ……………………………………………………………………….2-1-10 Safety Program Organization and Administration ……………………………………………..2-1-14 Guidelines for Contractors and Service Providers Interface ………………………………….2-1-16 Emergency Management …………………………………………………………………………2-1-18 Situation Management Committee Roles and Responsibilities ………………………………2-1-23 Situation Management General Procedures ……………………………………………...……2-1-28 Typhoon / Flood Handling Procedure ……………………………………………………...……2-1-30 Procedures for Unforecasted High Wind Conditions ……………………………………….….2-1-31 Phase I – Alert-Standby Period …………………………………………………………….…….2-1-32 Phase II – Planning and Preparation ……………………………………………………………2-1-33 Safety Management Manual Critical Data/Documents …………………………………………………………………………..2-1-40 GTOC-2 Date: 15 Nov 23 Revision: 08 General Table of Contents Section 1 Safety Policy and Objectives (cont'd) Phase III- Damage Prevention Period …………………………………………………………..2-1-34 Phase IV - Damage Control Period ……………………………………………………………...2-1-35 Thunderstorm Handling Procedure ………………………………………………………………2-1-36 Hangar/ Building Fire Safety Measures ………………………………………………………….2-1-39 Critical Data/Documents …………………………………………………………………………..2-1-40 Fire Discovery Handling Procedures …………………………………………………………….2-1-41 Personnel Evacuation Handling Procedures ……………………………………………………2-1-42 Aircraft Evacuation Handling Procedures ……………………………………………………….2-1-44 Volcanic Ash Fall Handling Procedures …………………………………………………………2-1-45 Procedures During Volcanic Ash Fall ……………………………………………………………2-1-46 Procedures After Volcanic Ash Fall………………………………………………………………2-1-47 Earthquake Handling Procedures ………….……………………………………………………2-1-48 Bomb Threat Handling Procedures ………….………………………………………………….2-1-50 Post-Emergency Plan Handling Procedures ……………………………….………………….2-1-51 Emergency Cases Occurring Inside LTP Facilities Handling Procedures …….…….….….2-1-52 Hotline Contact Numbers ………………………………………………………….………….…2-1-53 Cebu Hotline Contact Numbers …………………………………………………….…………..2-1-54 Davao Hotline Contact Numbers ………………………………………………….……………2-1-54 Just Culture Policy …………………………………………………………………….…………2-1-55 Section 2 Safety Risk Management Safety Risk Management ……………………………………………………………….……...2-2-1 Safety Inspection ………………………………………………………………………….…….2-2-12 Section 3 Safety Assurance Safety Assurance ……………………………………………………………………………….2-3-1 Management of Change ………………………………………………………………………..2-3-4 Safety Audit ………………………………………………………………………………….…..2-3-9 Accident Reporting ……………………………………………………………………………...2-3-11 Accident Investigation …………………………………………………………………………..2-3-12 Aircraft Maintenance Accidents and Incidents Handling …………………………………...2-3-14 Data Analysis and Information…………………………………………………………………2-3-16 Management Review……………………………………………………………………………2-3-18 GTOC-3 Date: 15 Nov 23 Revision: 08 General Table of Contents Section 4 Safety Training and Promotion Safety Training and Promotion…………………………………………………………………2-4-1 Safety Learning Experience (SLEx)……………………………………………………………2-4-6 Safety Communication and Consultation……………………………………………………...2-4-13 Chapter 3 Safety Procedures Section 1 General Procedures Table of Contents………………………………………………………………………………..3-1-1 Personnel Conduct………………………………………………………………………………3-1-4 Office Safety……………………………………………………………………………………...3-1-6 Recommended Illumination Levels…………………………………………………………….3-1-11 First Aid……………………………………………………………………………………………3-1-13 Dry Ice Handling Safety Precautions…………………………………………………………..3-1-22 Section 2 Aircraft Maintenance & Ground Operations Aircraft Maintenance/Servicing Safety Precautions………………………………………….3-2-1 Aircraft Parking Safety Precautions……………………………………………………………3-2-6 Aircraft Towing Safety Precautions…………………………………………………………….3-2-7 Aircraft Towing Crew Permit (ATC Permit)……………………………………………………3-2-15 Applying for Aircraft Towing Crew (ATC) Permit……………………………………………..3-2-17 Aircraft Engine Run Up Safety Precautions…………………………………………………..3-2-18 Aircraft Cleaning Safety Precautions…………………………………………………………..3-2-21 Safety Precautions to Prevent Foreign Object Damage……………………………………..3-2-24 Critical and Control Zones………………………………………………………………………3-2-26 Objectives, Target and Program………………………………………………………………..3-2-29 Ramp Safety Precautions……………………………………………………………………….3-2-30 Additional Safety Information……………………………………………………………………3-2-35 Refueling or Defueling Aircraft Safety Precautions……………………………………………3-2-37 Aircraft Jacking Safety Precautions……………………………………………………………..3-2-40 Operating Ground Support Equipment……………………………………………………….…3-2-41 Safety Precautions for Hangaring Fueled Aircraft………………………………………….….3-2-43 Driving Regulations……………………………………………………………………………….3-2-44 Permit To Operate GSE………………………………………………………………………….3-2-47 Permit To Operate (PTO) Requirements Matrix……………………………………………….3-2-50 Sample of Permit to Operate form………………………………………………………………3-2-51 Sample of Provisional Permit to Operate form…………………………………………………3-2-52 Purging and Depuddling Fuel Tanks Safety Precautions……………………………………..3-2-53 Safety Management Manual GTOC-4 Date: 15 Nov 23 Revision: 08 General Table of Contents Section 2 Aircraft Maintenance & Ground Operations (cont'd) Corrosion Removal Safety Precautions…………………………………………………………3-2-58 Wheel Chocks Safety Precautions………………………………………………………………3-2-61 Paint Stripping Safety Precautions………………………………………………………………3-2-63 Aircraft Painting Safety Precautions………………………………………………………….….3-2-65 Aircraft Welding Operations………………………………………………………………………3-2-70 Radiation Safety Program…………………………………………………………………………3-2-74 Section 3 Aircraft Maintenance Facility & Equipment General Housekeeping…………………………………………………………………………….3-3-1 Facility………………………………………………………………………………………………..3-3-3 Air Compressors…………………………………………………………………………………….3-3-4 Workstands and Platforms…………………………………………………………………………3-3-5 Design Requirements for Fixed and Height-Adjustable Mobile Work Stands………………..3-3-10 Compressed Gas Cylinders………………………………………………………………………..3-3-15 Liquid Nitrogen………………………………………………………………………………………3-3-20 Vehicle & GSE Operating within 15 meters (50 feet) of an Aircraft……………………………3-3-21 Electric Mobile Equipment Maintenance & Repair………………………………………………3-3-22 General Electrical Work…………………………………………………………………………….3-3-24 Electrical Generators………………………………………………………………………………..3-3-27 Arc Flash Safety……………………………………………………………………………………..3-3-29 Sanitation……………………………………………………………………………………………..3-3-35 Pest Control…………………………………………………………………………………………..3-3-43 Hoist and Other Lifting Devices…………………………………………………………………….3-3-45 Storage, Maintenance and Recharging of Batteries……………………………………………..3-3-52 Welding and Cutting Operations……………………………………………………………………3-3-54 Paint Shop…………………………………………………………………………………………….3-3-59 Spray Booths and Rooms Safety Requirements………………………………………………….3-3-62 Machine Shop…………………………………………………………………………………………3-3-64 Chemical Cleaning Shop…………………………………………………………………………….3-3-70 Hand & Portable Power Tools………………………………………………………………………3-3-73 Tire Servicing, Handling, Storage & Maintenance………………………………………………..3-3-76 Component Shop (Wheels & Brakes, Mechanical)………………………………………………3-3-78 Sheetmetal Shop…………………………………………………………………………………….3-3-81 Plating Operations and Facility……………………………………………………………………..3-3-83 Plating Shop Health Guidelines…………………………………………………………………....3-3-89 Safety Guidelines for Visitors to LTP Facilities……………………………………………………3-3-95 Safety Management Manual GTOC-5 Date: 15 Nov 23 Revision: 08 General Table of Contents Section 4 Fire Protection & Prevention No Smoking Regulation…………………………………………………………………………….3-4-1 Fire Extinguisher for Ground Operations…………………………………………………………3-4-4 Aircraft Fire Guard…………………………………………………………………………………..3-4-8 Emergency Procedures For Aircraft Engine Fires……………………………………………….3-4-9 Flammable and Combustible Liquids……………………………………………………………..3-4-10 Flammable & Combustible Liquids Classification……………………………………………….3-4-15 Storage Cabinets for Flammable and Combustible Liquid……………………………………..3-4-16 Storage and Dispensing Room for Flammable & Combustible Liquids……………………….3-4-17 Cleaning Small Container that have Held Flammable/ Combustible Liquids…………………3-4-20 Static Grounding…………………………………………………………………………………….3-4-21 Heating Appliances………………………………………………………………………………….3-4-23 Section 5 Materials Handling Handling ̀ and Storing of Materials………………………………………………………………..3-5-1 Mechanical Materials Handling……………………………………………………………………3-5-5 Section 6 Personal Protective Equipment General………………………………………………………………………………………………3-6-1 Respirators…………………………………………………………………………………………..3-6-6 Fall Protection……………………………………………………………………………………….3-6-8 Section 7 Hazard Identification Color Identification………………………………………………………………………………….3-7-1 Accident Prevention Sign Specifications…………………………………………………………3-7-2 Accident Prevention Tags Specifications…………………………………………………………3-7-5 Labeling & Identification of Hazardous Materials………………………………………………..3-7-9 Safety Management Manual GTOC-6 Date: 15 Nov 23 Revision: 08 General Table of Contents Chapter 4 Terms and Abbreviations Table of Contents…………………………………………………………………………………..4-1-1 List of Terms………………………………………………………………………………………..4-1-2 List of Abbreviations……………………………………………………………………………….4-1-8 Appendix A Forms Appendix B Checklists Appendix C Tags Safety Management Manual 1-1-1 Date: 15 Apr 22 Revision: 07 Chapter 1 Manual Revision and Control Chapter 1 Manual Revision and Control Section 1 Manual Revision and Control Table of Contents ……………………………………………………………………….…………1-1-1 Introduction ……………………………………………………………………………….………..1-1-2 Responsibilities ………………………………………………………………………….………...1-1-2 Definition ………………………………………………………………………………….………..1-1-2 Manual Control……………………………………………........................................................1-1-2 Manual Disposition ………………………………………………………………………….…….1-1-2 Manual Format …………………………………………………………………………….………1-1-3 Draft Revisions ……………………………………………………………………………….……1-1-3 Manual Revisions ………………………………………………………………………….………1-1-3 Submission of Revisions ………………………………………………………………….………1-1-3 Manual Change Request …………………………………………………………………….…...1-1-4 Temporary Revision ………………………………………………………………………….……1-1-4 Distributions ………………………………………………………………………………….…….1-1-5 Appendices ……………………………………………………………………………….………..1-1-5 Security ……………………………………………………………………………………….…….1-1-6 Documentations.…………………………………………………………………………….…….1-1-6 Safety Management Manual 1-1-2 Date: 15 Nov 23 Revision: 08 Manual Revision and Control Introduction A. This Safety Management Manual (SMM) was established as a guide for Lufthansa Technik Philippines (LTP) management and personnel to ensure safety operating practices are in compliance with the requirements of the ICAO Standard and Recommended Practices on safety management in Annex 19; and in compliance with the requirements of CAAP CAR Part 9 (9.7.1.2 Safety Management), Department of Labor and Employment (DOLE), Occupational Safety and Health Standards (OSHS), as well as ISO 45001 requirements. B. LTP personnel are responsible for understanding and complying with the policy and procedures set forth in this manual. C. The details of this manual are based on experience, authoritative sources and the regulatory requirements. To improve this manual, personnel are encouraged to submit proposed changes to the manual via the Manual Change Request from Appendix A. Responsibilities A. Overall responsibility for the manual rests with the Vice-President - Quality Management (VPQM). SMS Section Manager is responsible for the accuracy of this manual. B. There shall be no deviation from the contents of the manual unless specifically authorized by VPQM in writing. Definition A. Safety Management Manual is an LTP approved manual containing management policies and procedures regarding safety management system. Manual Control A. LTP SMM is available in both paper and electronic format. Each hard copy of SMM has a unique serial number that identifies the manual and the holder, but the electronic copy that is found either as part of LTP Pubs on CD or as published on the LTP Portal shall not reflect the Serial Number and Manual Assignment on the first page of the electronic file. B. Technical Publications section maintains a current Technical Publications Summary List and database of all technical publications including this SMM. C. This SMM shall be reviewed and revised periodically, at least annually, to ensure: (1) Safety performance is monitored against objectives; (2) Reporting on the effectiveness of management of activities and issues; (3) Continued tracking of safety culture change or maturity level. Manual Disposition A. The manual owner shall ensure that the manual is in good physical condition. Contact TS21 personnel for replacement of any missing or damaged pages. Safety Management Manual 1-1-3 Date: 31 Aug 17 Revision: 04 Manual Revision and Control B. Manual(s) assigned to individuals must be returned to TS21 in the event of termination of employment or reassignment. Manual Format A. This manual is divided into chapters, sections and numbered pages. Each page is identified with date of issue and revision number. Chapter Example: Revision Date (ddmmmyy format) Section Page 2-3-2 Date: 20 Aug 08 Revision: 03 Revision Number B. Each page of the SMM is listed on the List of Effective Pages (LEP). The revision level of each page is required to match the revision level as shown in LEP. C. This SMM is the sole property of LTP and will not be loaned to, reproduced for or sold to another organization or person without the written consent of SMS section. Draft Revisions A. Division Heads may prepare draft procedures and submit them for approval to the SMS Section Manager and VP-QM or designee for review and comment. Further action will be documented as outlined in the Manual Change Request procedure. B. Draft procedures, forms and tags shall be considered reference documents and may be used as interim only, if approved by SMS Section Manager. C. Draft procedures, forms and tags shall not be considered final until they have been incorporated into the SMM revision. Manual Revisions A. Any change to this manual must be initiated by using a Manual Change Request (MCR) form (SMM-F01). All revisions must be approved by SMS Section Manager and accepted by VP-QM. B. This manual shall be revised annually based on the result of Safety Review Board (SRB) assessment to maintain an up-to-date description of the organization and its procedures. Submission of Revisions A. The Manager-Authorities, Management System and Approvals (QM-A) or designee will handle any revision as necessary to be produced and distributed in final form, including revised List of Effective Pages (LEP) and revised Table of Contents (TOC). B. The List of Effective Pages (LEP) showing the date and signature approval of SMS Section Manager and acceptance of VP-QM will be distributed and published with each manual revision in accordance with TS21 updating procedures. Safety Management Manual 1-1-4 Date: 31 Aug 17 Revision: 04 Manual Revision and Control Manual Change Request A. The Manual Change Request form (SMM-F01) provides a means for all personnel to request changes to this manual. The MCR originator will complete the form and forward it to SMS section for review and approval. B. A MCR form must contain sufficient data to identify: (1) The pertinent manual chapter, section and page. (2) The originator’s name, position and phone number. (3) Concise context of the requested change. (4) The reason for the requested change. C. Prior to approval/ disapproval, the SMS Section Manager shall check the MCR for applicable safety procedures and confirm conformance to Safety Regulatory requirements. All supporting data must be attached to the MCR. If necessary, SMS Section Manager shall coordinate with the originator for recommended changes. D. The VP-QM shall signify his acceptance or non-acceptance on the MCR and if accepted, shall initiate the revision process for the next revision incorporation and distribution. E. If disapproved/not accepted, reasons for disapproval/non-acceptance shall be included. If an MCR is disapproved and unacceptable, it will be returned to the originator. Temporary Revision A. General (1) This section presents the use of Temporary Revisions (TR) to effect desired changes in policies or procedures outside of the regular revision interval. B. Policies (1) Only proposed changes requiring immediate implementation shall be issued as Temporary Revision. (2) TR shall be printed in yellow paper for easy identification. (3) Filing and/or deleting of TR shall be in accordance with instructions issued by QM-A. (4) Each TR shall be reflected on a TR LEP different from a normal revision LEP. (5) Use of the proposed procedure shall commence upon incorporation in the manual (as TR) duly approved by SMS Section Manager and accepted by VP-QM as reflected in the TR LEP. (6) Originator shall indicate in Block 11 (Request) of MCR, if the proposed change requires immediate implementation to alert QM-A that a TR shall be issued. Safety Management Manual 1-1-5 Date: 31 Aug 17 Revision: 04 Manual Revision and Control C. Temporary Revision (TR) Numbering Example: TR 2 - 5 - 4 TR - Represents Temporary Revision 2 - Denotes the chapter 5 - Denotes the section 2 - Denotes the page Distributions A. Controlled hard copies of this manual shall be distributed by TS21 to the following: (1) VP-QM (2) Manager - QM-A (3) Section Manager - QM-SMS (4) Manager-QM-O B. Controlled electronic format copies as part of the LTP Pubs CD-Rom shall be also provided by TS21 at least to the following listed holders: (1) LTP President/ CEO (2) Technical Publications (TS21) (3) BM and MA Tool Room C. All other personnel may access this manual thru the LTP On-line Publications System. Appendices A. Forms, checklists and tags used exclusively for SMM are contained in this manual along with the necessary instructions for completion and disposition. B. Full size versions of forms, checklists and tags listed in this manual are located in the Appendices of this manual. These forms, checklists and tags may be reproduced directly from the Appendices by LTP personnel, however there are tags available in warehouse as withdrawable items. C. The forms, checklists and tags listed in this SMM are unique to this manual. D. This manual contains three Appendices - A, B, C. (1) Appendix - A contains the list of all SMM owned forms with control number and revision date. Safety Management Manual 1-1-6 Date: 30 Jul 13 Revision: 02 Manual Revision and Control (2) Appendix - B contains the list of all SMM owned checklists with control number and revision date. (3) Appendix - C, contains the list of all SMM owned tags with control number and revision date. E. The SMM appendices TOC controls the revision level for the three appendices. (1) Forms, checklists and tags control numbers are comprised of; (a) First three letters pertain to manual code. (b) Fourth letter pertains to its identity as listed below: 1. “F” pertains to the word FORM, 2. “C” pertains to the word CHECKLIST, 3. “T” pertains to the word TAG, (c) First two numerals pertain to sequence number. (d) Two numerals after REV pertain to revision number. (e) The last six numerals in close parenthesis pertain to the month and year it was revised. Example: First three letters pertain to manual code Fourth letter pertains to its identity SMM-F01 REV. 01 (11-2008) The month and year it was revised Two numerals after REV pertains to revision number with the exception of the original issue First two numerals pertains to sequence number Security A. SMM electronic files located on the LTP PORTAL shall be password protected and only Quality Management, and their designee, shall have access to alter the SMM database. Documentations A. Quality Management shall retain, secure and archives softcopy of all revisions of the SMM indefinitely. Safety Management Manual 2-1-1 Date: 15 Nov 23 Revision: 08 Chapter 2 Scope of Safety Section 1 Safety Policy and Objectives Table of Contents …………………………………………………………………………….……2-1-1 Scope and System Description ………………………………………………………………….2-1-3 Guiding Principles of the Company Policy ……………………………………………………..2-1-6 Company Policy Statement ……………………………………………………………………...2-1-8 Management System Objectives and Targets …………………………………………………2-1-9 Roles and Responsibilities ……………………………………………………………………….2-1-10 Safety Program Organization and Administration ……………………………………………..2-1-14 Guidelines for Contractors and Service Providers Interface ………………………………….2-1-16 Emergency Management …………………………………………………………………………2-1-18 Situation Management Committee Roles and Responsibilities ………………………………2-1-23 Situation Management General Procedures ……………………………………………...……2-1-28 Typhoon / Flood Handling Procedure ……………………………………………………...……2-1-30 Procedures for Unforecasted High Wind Conditions ……………………………………….….2-1-31 Phase I – Alert-Standby Period …………………………………………………………….…….2-1-32 Phase II – Planning and Preparation ……………………………………………………………2-1-33 Phase III- Damage Prevention Period …………………………………………………………..2-1-34 Phase IV - Damage Control Period ……………………………………………………………...2-1-35 Thunderstorm Handling Procedure ………………………………………………………………2-1-36 Hangar/ Building Fire Safety Measures ………………………………………………………….2-1-39 Critical Data/Documents …………………………………………………………………………..2-1-40 Fire Discovery Handling Procedures …………………………………………………………….2-1-41 Personnel Evacuation Handling Procedures ……………………………………………………2-1-42 Aircraft Evacuation Handling Procedures ……………………………………………………….2-1-44 Volcanic Ash Fall Handling Procedures …………………………………………………………2-1-45 Procedures During Volcanic Ash Fall ……………………………………………………………2-1-46 Procedures After Volcanic Ash Fall………………………………………………………………2-1-47 Earthquake Handling Procedures ………….……………………………………………………2-1-48 Bomb Threat Handling Procedures ………….………………………………………………….2-1-50 Post-Emergency Plan Handling Procedures ……………………………….………………….2-1-51 Emergency Cases Occurring Inside LTP Facilities Handling Procedures …….…….….….2-1-52 Hotline Contact Numbers ………………………………………………………….………….…2-1-53 Cebu Hotline Contact Numbers …………………………………………………….…………..2-1-54 Davao Hotline Contact Numbers ………………………………………………….……………2-1-54 Just Culture Policy …………………………………………………………………….…………2-1-55 Safety Management Manual 2-1-2 Date: 15 Nov 23 Revision: 08 Section 2 Safety Risk Management Safety Risk Management ……………………………………………………………….……...2-2-1 Safety Inspection ………………………………………………………………………….…….2-2-12 Section 3 Safety Assurance Safety Assurance ……………………………………………………………………………….2-3-1 Management of Change ………………………………………………………………………..2-3-4 Safety Audit ………………………………………………………………………………….…..2-3-9 Accident Reporting ……………………………………………………………………………...2-3-11 Accident Investigation …………………………………………………………………………..2-3-12 Aircraft Maintenance Accidents and Incidents Handling …………………………………...2-3-14 Data Analysis and Information…………………………………………………………………2-3-16 Management Review……………………………………………………………………………2-3-18 Section 4 Safety Training and Promotion Safety Training and Promotion…………………………………………………………………2-4-1 Safety Learning Experience (SLEx)……………………………………………………………2-4-6 Safety Communication and Consultation……………………………………………………...2-4-13 Safety Management Manual 2-1-3 Date: 31 Aug 17 Revision: 04 Safety Policy and Objective Scope and System Description A. The Safety Management System covers all aviation and support activities of LTP, which comprises an aircraft maintenance system. B. An aircraft maintenance system includes facilities, equipment, personnel and procedures necessary in the operations of an aircraft maintenance, repair and overhaul organization. This aircraft maintenance system includes the following, among others: (1) Ramp Management (a) Permit system to operate Ground Support Equipment & vehicles (b) Signs and markings (c) Aircraft damage control (d) FOD control (e) Engine run-up operations (f) Aircraft Fueling and defueling operations (g) Work stands and scaffolds handling and storage (h) Aircraft towing operations (i) Aircraft exterior washing/ cleaning (j) Fire protection and prevention (k) Personnel protection (l) Aircraft line maintenance activities (2) Hangar Management (a) Signs and markings (b) Aircraft damage control (c) FOD control (d) Work stands and scaffolds handling and storage (e) Aircraft docking & de-docking operations (f) Aircraft washing/ cleaning (g) Fire protection and prevention Safety Management Manual 2-1-4 Date: 31 Aug 17 Revision: 04 Safety Policy and Objective (h) Personnel protection (i) Docking facility operations (j) Aircraft painting operations (k) Aircraft jacking operations (l) Aircraft functional test (m) Aircraft engine removal & installation (n) Aircraft component removal & installation (o) Aircraft cabin furnishings removal & installation (p) Fuel tank entry (q) Aircraft overhaul activities (3) Shop management (a) Aircraft parts handling, cleaning, shipping and storage (b) Cleaning, assembly & disassembly of aircraft & engine components (c) Sheet metal works (d) Composite material repairs (e) Painting operations (f) Aircraft cabin furnishings cleaning, repair and refurbishing (g) Metal treatment, welding, surface cleaning and finishing (h) Non-destructive testing (4) Hazardous materials management (a) This ensures that hazardous materials used in aircraft maintenance operations are properly transported, stored and used. (b) It also ensures that personnel are properly protected when using hazardous materials. (5) Hazardous waste and pollution control management (a) This ensures that hazardous wastes generated from aircraft maintenance operations are properly collected, treated or disposed. Safety Management Manual 2-1-5 Date: 31 Aug 17 Revision: 04 Safety Policy and Objective (b) For hazardous wastes that are to be disposed through outside of the company, the service contractors, including their facilities, capabilities and permits are properly evaluated to ensure that local environmental laws are complied. (6) GSE & tools management (a) This ensures that proper ground support equipment and tools necessary for aircraft maintenance are available and operational. Tool control procedures are in place to ensure that only authorized tools are used. (7) Facility management (a) This ensures that LTP facilities are properly maintained to meet the daily operational requirements. It also plans for future needs for facility improvement or expansion. This also includes the management of the facilities fire protection and prevention system. (8) Technical and other support services (a) Engineering services (b) Aircraft records handling and storage (c) Logistical services, including material procurement, warehousing and shipping (d) Quality management (e) Quality inspection services (f) Financial services (g) Marketing services (h) Information Technology (i) Legal services (j) Personnel development and recruitment Safety Management Manual 2-1-6 Date: 31 Aug 17 Revision: 04 Safety Policy and Objective Guiding Principles of the Company Policy A. Safety ranks first for us (1) Safety is the core value and is given top priority within the business. This is not only applies to the aircraft, powerplants and components that are entrusted to us, but also to the safe operation of facilities and installations, the safe use of chemicals and the prevention of workrelated accidents and illnesses. (2) The overall safety objective is to prevent incidents and accidents within aircraft operations. This includes proactive hazard identification processes and risk management strategies with the intent to eliminate or mitigate safety risks of potential hazards. (3) The safety policy is communicated to all levels of the organization to achieve the highest delivery of safety performance of all employees. Consequently a natural prerequisite for all employees is the adherence to all legal and safety requirements and standards. This is especially true for the aviation regulations as well as for the protection of the environment, occupational safety and health protection. (4) We ensure that everyone who is dealing with us also meets appropriate safety standards. (5) For goal conflicts we will decide in favor of safety. (6) We take Human Factor guidelines into account for the design and performance of all activities. B. The requests of our customers are our obligation (1) We do our very best to fulfill the requests of our external and internal customers. (2) We strive to achieve the highest degree of reliability, adherence to delivery dates and efficiency. (3) We work as economically as possible. C. We are always aware of our responsibility (1) We are responsible for the company, our colleagues, for environment and our society. (2) To be conscientious also means that we try to be as cost effective as possible. (3) We orient ourselves towards the principle of sustainable economic operation and careful use of resources. (4) We actively promote the conservation and the improvement of our employees’ health. (5) Anticipatory actions that estimate the results in advance are an expression of our responsibility. Safety Management Manual 2-1-7 Date: 31 Aug 17 Revision: 04 Safety Policy and Objective C. Openness and dialog are the principles of our work (1) Open communication and transparent, clear processes are the prerequisite for high quality. (2) Errors and problems present the opportunity to learn. We promptly pass on safety related information and report errors with maximum objectivity and frankness. (3) We do not punish for actions, omissions or decisions taken that are commensurate with the individual experience and training. Reckless behavior or willful violations will not be tolerated. (4) Honest information on the inside and out is the prerequisite for trust. Cooperation with auditors is self-evident for our employees. (5) We are committed to an open dialog with customers, suppliers, authorities and the public. D. We are not just satisfied with what we have achieved (1) In all that we do, we strive for continuous improvement. The instruments we use are audits and the definition and measurement of performance indicators. (2) When errors or problems occur we look for the root causes in order to eliminate them sustainably, and we verify the effectiveness of countermeasures taken. (3) We completely utilize the knowledge and potentials of employees experience. (4) We encourage creative thinking and reward innovative ideas. (5) We promote the buildup of capital of knowledge through further and advanced training. We offer the necessary tools, programs and instruments as well as encourage our employees to use them. (6) We are open for impulses from the outside and in-house, and we also learn from our customers and suppliers. Safety Management Manual 2-1-8 Date: 15 Apr 22 Revision: 07 Safety Policy and Objective Company Policy Statement We, the Management Team of Lufthansa Technik Philippines, support the implementation and governance of an integrated management system. This management system reflects our philosophy that quality is more than just a noble issue. Safety and quality are the core values and the foundation of our success. Everyone in LTP, starting with me as the President & CEO, and all other officers, to every employee, is committed to: (1) Comply with all legal, regulatory and customer requirements; (2) Satisfy our customers and stakeholders; (3) Deliver safe, high quality, airworthy products and services on-time, every time; (.. Provide safe and healthy working conditions for the prevention of work-related injury and ill-health; Eliminate hazards and reduce safety and health risks using the hierarchy of controls; 6 Protect the environment, prevent pollution and reduce any impact to an acceptable minimum; and Continually review and improve our management system LTP is also determined to achieve the highest level of safety performance by ensuring that safety is the primary responsibility of all managers and employees, by providing all the necessary resources, by applying human factor principles and by adopting proven best practices in the industry. The effectiveness of LTP’s management system is essential to our competitiveness and success. We can achieve this because: (1) We ensure compliance with all legal and regulatory requirements of Aviation Authorities, and the National and Local Government, to satisfy their responsibilities to the public as far as aviation safety and quality, airworthiness, occupational health & safety, and the environment are concerned. (2) We satisfy our customers by meeting or exceeding the standards mandated by their regulatory bodies, which they are used to receive from maintenance service providers. (3) We ensure profitability for our shareholders by our quality processes, streamlined to ultimately improve the cost basis for the products sought by our customers. (4) We engage our employees in consultation and participation on occupational safety and health related matters, and provide them with stability, personal growth, fair treatment and a safe working environment through our “Just Culture Policy” and human resource programs. Safety Management Manual 2-1-9 Date: 04 Nov 19 Revision: 05 Safety Policy and Objective Management System Objectives and Targets A. LTP management, through the Quality and Safety Review Board (QSRB), shall perform periodic review and updating of the system’s objectives and targets to ensure its continuing suitability, adequacy and effectiveness in the operations. B. When updating the system’s objectives and targets, the following shall be considered: (1) Consistent with the company policy; (2) Measurable (if practicable); (3) Take into account consultation with workers or worker’s representative; (4) Monitored C. Publication of the annual objectives and targets shall be documented separately through memorandum and shall be communicated within the organization for awareness. Safety Management Manual 2-1-10 Date: 15 Apr 22 Revision: 07 Safety Policy and Objective Roles and Responsibilities A. President/ CEO (1) He shall be the Accountable Executive and shall have the ultimate responsibility and accountability for the implementation of the Safety Management System (SMS). (2) The President/ CEO, together with the senior management, shall demonstrate commitment to the following: (a) Establishment of appropriate policies. (b) Set the safety objectives and performance targets of the company. (c) Development and on-going improvement of the SMS. (3) He shall provide balanced resources to effectively manage safety and health risks in operations. (4) He shall head the Quality & Safety Review Board (QSRB). B. Vice Presidents (1) All Vice Presidents shall ensure that safety risks are adequately managed in their department’s operations. They shall ensure that balanced resources are allotted in their operations to attain the level of risks to as low as reasonably practicable. (2) Vice President – QM shall be responsible for the day-to-day administration of safety management system and shall be responsible for providing guidance and direction for the planning, implementation and operation of LTP’s SMS. (3) The Vice Presidents of BM, BP, BI, BN, TS, HR, MA, MM, and QM departments shall be members of the QSRB. C. The Human Resource Department (HR), in coordination with senior management, shall define disciplinary policy clearly identifying when punitive action would be considered (i.e. illegal activity, negligence or willful misconduct). HR shall also ensure that appropriate Safety Trainings are provided to all concerned. D. SMS Section Manager shall be responsible for the implementation and maintenance of the Safety Management System (SMS). The SMS Section Manager shall be responsible for: (1) Implementing, maintaining, reviewing and revising the SMS. (2) Providing safety advice to management and staff. (3) Promoting safety awareness and safety culture. (4) Maintaining an appropriate system to identify and manage hazards. (5) Identifying safety training requirements to support the SMS objectives. Safety Management Manual 2-1-11 Date: 15 Nov 23 Revision: 08 Safety Policy and Objective (6) Overseeing the internal and external SMS audit programs. (7) Maintaining the emergency response plan. (8) Monitoring all cross-functional or departmental SMS activities to ensure appropriate integration. (9) Leading and directing the Safety Committee to meet the SMS objectives. E. Division Managers shall be responsible and accountable for the implementation of the SMS requirements and the attainment of the safety objectives and performance goals in their respective divisions. Division managers shall ensure that its personnel are appropriately trained in safety. Division managers and supervisory personnel shall ensure that established safety regulations, procedures and corrective actions are implemented to eliminate or control unsafe conditions, practices and human errors in their work operations. F. The Safety Management System (SMS) Section Safety Specialists: (1) Shall act as a consultative body for safety matters. (2) Shall initiate/ recommend improvements to the SMS. (3) Shall facilitate accident/incident investigations related to occupational safety and health. (4) Shall monitor corrective actions to ensure their accomplishments. (5) Shall conduct annual safety audit of each production division and support division as necessary. (6) Shall conduct safety oversight of service providers, contractors and sub-contractors that provide services or products to LTP. (7) Shall provide periodic reports on safety performance. (8) Shall maintain safety documentation. G. Employees shall: (1) Comply with the established rules and regulations to ensure accident-free and error-free performance of tasks within their control. (2) Report accidents, incidents, safety hazards and errors to their immediate superior in accordance with the established reporting procedures. H. Department Safety Officers (DSO) shall be responsible for overseeing the implementation of Department’s Safety Program (occupational safety, aviation maintenance safety) and compliance with the requirements of Safety Management System. They shall lead the Safety Action Group. I. Safety Marshals, through the direction of division manager, shall be responsible for the implementation of hazard identification and control, safety assurances and continuous improvement of corrective and preventive within their group/ team. They shall be members of the SAG. Safety Management Manual 2-1-12 Date: 15 Nov 23 Revision: 08 Safety Policy and Objective J. Quality & Safety Review Board (QSRB) (1) The QSRB shall meet at least bi-monthly to review and update the following: (a) Company policy and objectives 1. Safety performance indicators. 2. Effectiveness of the safety implementation plan. 3. Ensures that appropriate resources are allocated to achieve the established safety performance. (b) The QSRB, through Vice President - QM gives strategic direction to the Safety Committee. (c) The QSRB shall review the implication to the Safety Management System of new/ proposed organizational changes in the company. K. Safety Action Group (SAG) (1) The SAG takes strategic direction from the Safety Committee for improvement of department’s safety performance. (2) The SAG shall meet at least once a month: (a) Review the effectiveness of safety programs. (b) Recommends safety programs to the Safety Committee. (c) Review accident occurrences/incident reports and preventive actions taken. (d) Review risk assessments of new/ proposed facility, processes and equipment. (e) Review the safety performance of the department/division. L. Safety Committee (1) The Safety Committee is the planning and policymaking group in all matters pertaining to safety and health. (2) The principal duties of the Health and Safety Committee are as follows: (a) Making recommendations about safety policy and objectives. (b) Defining safety performance indicators and setting performance targets. (c) Plans and develops accident prevention programs for the organization in order to prevent accidents from occurring in the workplace. (d) Reviews safety performance and outcomes. Safety Management Manual 2-1-13 Date: 04 Nov 19 Revision: 05 Safety Policy and Objective (e) Submits reports to the management regarding safety performance. (f) Initiates safety training for employees. (g) Develops and maintains a disaster contingency plan and organizes such emergency service units as may be necessary to handle disaster situations. (3) The Safety Committee shall be composed of the DSO and shall meet at least twice a month. However, the SC Chairman may call special meeting as may be necessary to resolve urgent safety problems. (4) The SMS Section Manager shall preside over the proceedings of the Safety Committee. Safety Management Manual 2-1-14 Date: 15 Nov 23 Revision: 08 Safety Policy and Objective Safety Program Organization and Administration A General (1) The SMS program shall be consistent with the corporate policy stipulated in the management manual. (2) The scope of SMS program shall include the following: ( ) Industrial ground safety ( ) Human Factors ( ) Occupational safety and health ( ) Safety Analytics and Performance Management (3) The SMS Section Manager shall be the overall program coordinator in the development, maintenance and oversight of this safety program. (4) The safety program contains safety elements and objectives of LTP which make it possible to achieve its goal in the protection of its workers at the workplace. Procedures have been established for each of these elements. B. Occupational Safety and Health Rules (1) References to the content of this manual shall include the following: (a) An Act Strengthening Compliance with Occupational Safety and Health Standards and Providing Penalties for Violations Thereof (RA 11058) and its Implementing Rules and Regulations (DO 198-18) (b) Occupational Safety & Health Standards as amended (DOLE), (c) Fire Code of the Philippines (RA 9514) (d) The National Building Code of the Philippines (P.D. 1096) (e) Other standards, codes, regulations and laws related to occupational safety and health that may be promulgated by the Philippine government. (2) In case of occupational safety and health issues not covered by existing national standards, codes, regulations or laws, then international occupational safety and health references, such as NFPA, OSHA, ANSI, NSC, etc., shall be used as applicable. (3) SMS Section shall initiate the necessary updates/revisions to comply with changes in government laws, regulations, standards and codes concerning industrial, ground, and fire safety, and industrial hygiene/occupational safety. Safety recommendations, as a result of accident investigation or risk assessment, shall also be considered in the revisions of relevant contents of this manual. Safety Management Manual 2-1-15 Date: 15 Nov 23 Revision: 08 Safety Policy and Objective C. LTP Safety Management System (SMS) Table of Organization Safety Management Manual 2-1-16 Date: 15 Nov 23 Revision: 08 Safety Policy and Objective Guidelines for Contractors and Service Providers Interface A. Occupational health and safety compliance of third party contractors or service providers shall be evaluated based on the following criteria as defined in DOLE Department Order 198 Section 3: B. Third-party contractors or service providers will be categorized as Major if: (1) Classified as medium to high-risk industry based on DOLE 198-18 Section 3 provisions, regardless of the number of employees to be deployed in LTP facility. (2) With service contract and there is continuous deployment of personnel. The following documents shall be accomplished prior vendor accreditation and shall form part of their contract or service agreement: a. OHS Compliance Declaration b. OSH Compliance Matrix c. Vendor Performance Evaluation (as applicable) Safety Management Manual 2-1-17 Date: 15 Nov 23 Revision: 08 Safety Policy and Objective C. Third-party contractors or service providers will be categorized as Minor if: (1) Classified as low risk industry based on DOLE 198-18 Section 3 provisions. (2) Deployment of less than fifty (50) employees in LTP facility. (3) Short duration of project/services (not more than 2 weeks). (4) No existing contract but with service order. The following documents shall be submitted to QM-SMS prior acquiring service of the contractor and shall form part of contractor’s service order: a. OHS Compliance Declaration b. Risk assessment of all activities that will be performed. ote Risk Assessment shall be accomplished by requesting department or project sponsor prior commence of work and a copy shall be provided to assigned department safety officer. Controls to be implemented shall be in accordance with DOLE Occupational Safety and Health Standards. D. The following minimum standards shall be applied when engaging third-party contractors or service providers: (1) Service providers, contractors, and its sub-contractors that provide services or products to LTP shall comply with the relevant LTP safety rules and regulations, including government laws and regulations. (2) The cost of implementing the safety and health program shall be integrated into the operational cost. (3) Contractors shall, at his own expense, furnish his workers with protective equipment for eyes, face, hands and feet, lifeline, safety belt/harness, protective shields and barriers whenever necessary by reason of the hazardous work process. (4) All contractors shall undergo safety briefing to understand LTP’s SMS requirement and their responsibilities within it. Safety Management Manual 2-1-18 Date: 15 Nov 23 Revision: 08 Safety Policy and Objective Emergency Management A. In an emergency, varying degrees of preparations and actions must be initiated to cushion or minimize the possible damaging effects to company operations, lives and properties. Emergency management aims to provide guidelines and define the responsibilities of concerned departments, divisions and other key personnel during an emergency within the company’s facility. LTP on-site emergency management is designed to enable effective and efficient incident management by integrating a combination of facilities, equipment, personnel, procedures, and communications with the overall objective of protecting the lives and health of our employees, as well as to ensure safe continuation of operations or the return to normal operations as soon as possible. Normal business organizational units (i.e., MA, BM, BN, QM, etc.) and emergency services (i.e. fire services, security services) are typically able to manage the consequences of most routine emergencies. Under these circumstances, the need for additional resources and management control mechanisms are unlikely to be required. In the event that the emergency is beyond the capacity of the normal units and services, the incident must be escalated to the next level of the Incident Management Structure (refer to Crisis and Emergency Response Manual). B. Emergency shall mean when one of the following occurs: (1) An accident leading to personal injury rendering the victim to be unconscious, immobile, or paralyze; (2) When a process, work force and facilities necessary for normal operation are not available or hampered due to natural, technological or man-made emergency: (a) Typhoon / flood (b) Earthquake (c) Volcanic ash fall (d) Aircraft maintenance accident (e) Hangar or building fire/ explosion (f) Structural collapse (g) Bomb threat (h) Other civil disturbances that may hamper personnel travel or movement Safety Management Manual 2-1-19 Date: 15 Apr 22 Revision: 07 Safety Policy and Objective C. Responsibilities (1) The Division Managers shall be responsible for the administration of the overall emergency plan in their areas of responsibility. (2) The Division Managers shall be responsible for the safety of their employees during emergency operations and emergency drill exercises. D. Procedures (1) The emergency plan will include, where applicable, the following: (a) Evacuation of personnel, visitors, and/or customers (b) Systematic shutdown of operations (c) Control of hazardous materials (d) Protection/evacuation of vital documents, equipment and materials (e) Designation of a central evacuation control area (f) Search and rescue plan (g) All clear and re-entry procedures (h) Mutual aid (i) Temporary work area after the emergency (j) Notification/reporting procedures (2) Each division shall organize an Emergency Response Team (ERT) who will deal with all emergency situations that the division may encounter in their operations. (a) Emergency Response Team members: (i) ERT Commander (ii)Communication Man (iii) Evacuation and First Aid Crew (iv) Emergency Crew (b) All Emergency Response Team members shall take the following training at least six (6) months upon appointment: (i) Emergency Response Team Training, including firex/ fire fig ting techniques (ii)HAZWOPER (Hazardous Waste Operations and Emergency Response) or equivalent (iii) Security Briefing on bomb threat procedures (iv) Earthquake Emergency Awareness briefing or equivalent (v) First Aid Briefing (vi) Briefing on Typhoon Procedures (vii) Basic Life Support or First Aid Training (Philippine National Red Cross) – for First Aid Crew Safety Management Manual 2-1-20 Date: 15 Apr 22 Revision: 07 Safety Policy and Objective (c) Below are the roles and responsibilities of the ERT members: Safety Management Manual 2-1-21 Date: 15 Apr 22 Revision: 07 Safety Policy and Objective Safety Management Manual 2-1-22 Date: 15 Nov 23 Revision: 08 Safety Policy and Objective (3) Emergency drill exercises shall be conducted at the following frequencies to refresh the employees of work areas/buildings on the emergency plans and procedures: (a) (b) (c) Fire Emergency - twice a year Earthquake Preparedness - once a year Bomb Threat Drill - once a year Safety Management Manual 2-1-23 Date: 15 Apr 22 Revision: 07 Safety Policy and Objective Situation Management Committee Roles and Responsibilities LTP President/CEO Chairman-Situation Management Committee (VP-MA) Head-Human Resources (VP-HR) Head-PAL Aircraft Operations (Mgr-MA4) Head-BP Customer Aircraft Operations (VP-BP) Head-Finance (Mgr-FI1) Head-Safety (VP-QM) Head-Security (Mgr-QM-L) Head-Facility Management (Mgr-BI/F) All Division Heads Safety Management Manual 2-1-24 Date: 15 Apr 22 Revision: 07 Safety Policy and Objective LTP President/CEO A. On the existence of an abnormal situation and based on the advice of customer/ information from VP-MA, assess the situation or convene a meeting with the Department Heads before declaring an emergency situation. B. Oversee and ensure the safety of LTP personnel on duty and protection of company properties during the crisis. C. Render major decisions on matters requiring his discretion as necessary. D. Authorize HRD to relax timekeeping and tardiness regulations during emergency situations. Chairman - Situation Management Committee (VP-MA) A. Brief the President on the existence of possible emergency situation for his assessment and decision. B. Direct the committee activities during a declared emergency situation. C. Continuously assess the situation and upon termination of emergency situation recommend to the President/CEO the lifting of the declaration of emergency situation. D. Submit a comprehensive report to the President regarding handling of emergency situation together with appropriate recommendations. E. Coordinate with Finance (FI) to make available cash for emergency for the Division that may have a need for such. Head - Maintenance Planning and Control (Mgr-MA4) A. Coordinate all activities during emergency situation within LTP and outside of LTP Organization such as customer, government agencies, etc. B. Work closely with the Situation Management Committee members and be aware of the developments. C. Maintain an updated directory of all LTP key personnel and contact person from Customers and Airport Authority. D. Liaison with the Customer and Government Agencies to ensure their positive response and cooperation during emergency situations. Safety Management Manual 2-1-25 Date: 15 Apr 22 Revision: 07 Safety Policy and Objective Head - BP Customers Aircraft Operations (VP-BP) A. Coordinate all activities during emergency situation within LTP and BP customers. B. Work closely with the Situation Management Committee members and be aware of the developments. C. Maintain an updated directory of all LTP key personnel and contact person from BP customers with their residence address, cell/ home phone numbers, and residence location plan. D. Liaison with the customer to ensure their positive response and cooperation during emergency situations. Head - Facility Management (Mgr - BI/F) A. Organize transport group upon advice from MA4 of emergency situation to ferry personnel in and out of the company premises. B. Determine pick up / drop-off points and schedule and advise same to MA4 for proper dissemination to all concerned personnel. C. Ensure all equipment / vehicles/ materials necessary for the continued operations are available, properly serviced (oil, fuel) and operational. D. Designate areas as resting place for personnel who shall stay inside the facility. E. Maintain constant communication with the Situation Management Committee Chairman during emergency situation. F. Regularly provides reports to the Maintenance Planning and Control (Mgr-MA4)) of updates on the progress of activities in the area of responsibilities. Head - Human Resources (VP-HR) A. Consolidate the attendance of personnel submitted by the respective division head and submit to Personnel Services together with the authorization to relax timekeeping regulations. B. Call the authorized Finance personnel to provide urgent “CASH” for emergency HR requirements. C. Prepare the necessary personnel amenities. D. Coordinate with the canteen for meals of the personnel, if necessary stockpile food, canned goods and water. E. Maintain constant communication with the Situation Management Committee Chairman during emergency situation. F. Constantly inform the Maintenance Planning and Control (Mgr-MA4)) of updates on the progress of activities in his/her area of responsibilities. Safety Management Manual 2-1-26 Date: 15 Apr 22 Revision: 07 Safety Policy and Objective Head - Finance (Mgr-FI1) A. Ensure the availability of contingency cash funds at all times. B. Provide a list of authorized Finance personnel to MA4 and HR with their corresponding contact numbers in cases of urgent need for cash. C. Maintain constant communication with the Situation Management Committee Chairman during emergency situation. D. Constantly inform the Maintenance Planning and Control (Mgr-MA4)) of updates on the progress of activities in his /her area of responsibilities. Head - Safety (VP-QM) A. Direct the SMS section to coordinate with production personnel to make an assessment of the general condition of the facility and recommend preventive measures to minimize possible hazards or risks to lives and properties during a calamity. B. Maintain constant communication with the Situation Management Committee Chairman during emergency situation. C. Constantly inform the Maintenance Planning and Control (Mgr-MA4)) of updates on the progress of activities in his/her area of responsibilities. Head - Security (Mgr-. ) A. Advise LTP Management of the prevailing military condition or other security matters that may affect the general operations. B. Coordinate with the military authorities for entry / exit of LTP personnel at the base. C. Ensure the security and safety of the personnel reporting for work, in case there are threats or harassment during labor/ union unrest. D. Implement extra security measures to ensure company properties are safe and secured during the crisis. E. Coordinate with concerned divisions to ensure that the emergency exit doors, fire alarm system, fire hydrant, firefighting nozzles, and fire extinguishers are in good working conditions at all times. F. Evacuation route plan should be provided to all offices and posted at strategic locations to assist the personnel during evacuation. G. Oversee the organization of Emergency Response Team and ensure that the members are properly briefed and trained of their functions and responsibilities. Safety Management Manual 2-1-27 Date: 15 Apr 22 Revision: 07 Safety Policy and Objective H. Conduct seminars/ orientations for key personnel on safety related courses such as emergency fire drill, evacuation exercises, firefighting procedures, first aid, etc. I. Maintain constant communication with the Situation Management Committee Chairman during emergency situation. J. Constantly inform the Maintenance Planning and Control (Mgr-MA4)) of updates on the progress of activities in his/her area of responsibilities. All Division Heads A. Conduct a headcount of the work force on duty upon receipt of information from MA4 on the existence of an emergency situation. Submit list to VP-HR thru their respective Department Heads one (1) hour after receiving the information. B. Initiate recall of personnel as necessary. C. Request personnel on duty to stay until and after all incoming personnel have reported for duty. D. Initiate precautionary measures in their respective areas of jurisdiction to preserve lives and properties during the calamity. E. Submit list of personnel and requirements to HR for personnel requested to stay inside the company premises. F. Review shift schedules of personnel in the Production Division to meet the requirements of the workload. G. Maintain constant communication with their respective Department Heads for updates and further instructions. All Situation Management Committee Members A. Oversee and coordinate with the concerned offices for the necessary preparation appropriate to the nature of the situation. B. From time to time, provide feedback to MA4 on the development or status of the situation. C. Ensure that the emergency checklists are properly accomplished and the major decisions and events are recorded in a logbook. The checklist and logbook shall be kept at MA4. D. Make post emergency analysis of the situation. Prepare assessment report on the extent of damage to company properties and the impact to the operations. E. Initiate/ introduce preventive damage control measures to preclude or minimize the damaging effects of the calamity of the same nature to the operations in the future. Safety Management Manual 2-1-28 Date: 15 Apr 22 Revision: 07 Safety Policy and Objective Situation Management General Procedures A. Maintenance Planning and Control Division (MA4) or the Customer (in case of typhoon) shall advise President on the existence of an abnormal situation. The decision to declare emergency shall be at the discretion of the President after his assessment of the condition. B. Upon preliminary investigation and confirmation of the existence of an abnormal situation, the VPMA shall forthwith advise the President/CEO giving him all the available information regarding that abnormal situation. C. After careful assessment of available information and present condition, the President shall decide whether a declaration of emergency is warranted. D. In the event of declaration by the President, VP-MA, who in that instance will automatically function as Chairman of the Situation Management Committee shall advise thru MA4 all the Department/ Division Heads and the Situation Management Committee about such emergency. E. The Situation Management Committee shall be immediately convene a meeting to oversee and direct the overall operation during the emergency situation. In case PAL had held the coordination meeting first, in relation to the approaching typhoon, a Situation Management Committee meeting shall be convened afterwards. F. MA4 shall serve as the coordinating center and shall disseminate information to all concerned during the crisis. MA4 shall be working closely with the Situation Committee who will be the overall deciding body for all activities related to the emergency situation. G. All Division Heads may request their personnel to remain on duty as necessary to sustain the normal operations during the emergency. Those who have no specific assignments shall standby for any instructions and be ready to assist the emergency operations when called upon. H. All Divisions Heads shall provide MA4 latest residence telephone numbers and cell phone numbers of their key personnel and shall maintain copy of their contact details. I. Finance (FI) shall designate authorized FI personnel who can be contacted or recalled to release “CASH” to support the operational requirements during emergency situations. The list of these authorized personnel with their contact numbers should be available with MA4 and Human Resources Department (HR). J. The following policies on the attendance of personnel during emergencies shall apply: (1) HR shall release authorization to relax timekeeping and tardiness regulations during the emergency as authorized by the President. (2) Employees who were unable to report for work; or left before quitting time without prior authorization, may avail of emergency leave in accordance with the Personnel Policies & Procedures Manual. (3) Employees who reported for work but left before quitting time upon advise or authorization of early closure of offices and stations shall be considered to have worked their full shift. Safety Management Manual 2-1-29 Date: Revision: 06 Safety Policy and Objective (4) Overtime Compensation and rules on continuous hours of work as per Personnel Policies & Procedures Manual shall apply to all personnel who are required to stay during emergencies. (5) Division Heads shall submit to Human Resources Department the list of employees who reported for work but; (a) allowed to leave before quitting time; or, (b) required to stay on his post. (6) HR shall consolidate all lists submitted by the respective Division Heads and submit to Personnel Services together with the authorization to relax timekeeping regulations... Employees who are requested to stay in the company shall be provided with snacks, meals and other personal amenities such as bed, pillows, blankets, soap, etc. In case of difficulties of personnel to enter the company premises as a result of the emergency situation, a designated pick-up/ drop-off points for transporting of employees in and out of the company premises shall be determined by QM-L and disseminated by MA4 to the employees through their division heads. Evacuation route plan shall be posted in conspicuous places showing the most feasible escape route to guide the personnel in evacuating during a calamity. It shall also contain emergency telephone numbers of critical offices such as Safety, Security, Medical, MA4, etc. for ready reference. Strategic areas of each office shall be equipped with an emergency light. In the event of a power failure as a result of the calamity, the emergency light shall automatically illuminate. Properly identified duplicate keys of the offices shall be provided to the company security for safekeeping. This is to facilitate the opening of the different offices as needed during emergency situations when office occupants are not available. All exit doors shall be marked with luminous “Exit” signage to avoid confusion of personnel during the evacuation. Stretchers shall be made available in all floor levels of the building and hangar areas to facilitate the immediate evacuation of injured personnel from the area. In case the crisis affects Outstation, MA1 Division Head in coordination with Unit Head or assigned personnel will lead and manage the operations. He shall keep MA4 informed of the developments. These contingency guidelines shall likewise be in effect as applicable to the situation. Safety Management Manual 2-1-30 Date: 04 Nov 19 Revision: 05 Safety Policy and Objective Typhoon / Flood Handling Procedure A. A tropical disturbance is classified as typhoon if the maximum wind near the center is 50 knots or more. Proper preparations shall be made depending on the typhoon intensity, expected movement and forecasted position. B. Evacuation and/or Tie-Down: (1) Forecast wind velocities (knots) to be used as guide in determining tie-down or evacuation of aircraft: Type of Aircraft Tie-Down Evacuate B777, B747, A380, A350, A340, A330, A321 NEO, A321/A320/A319 and aircraft of similar size 60 kts but less than 80 kts 80 kts or over C. If evacuation is decided by the customer, it will be carried out within six (6) hours before the forecasted time and before the destructive winds affect the base. D. Customer shall decide and advise refueling quantity for the aircraft to be evacuated. E. If tie-down is decided, it must be carried out within six (6) hours before the forecast time and before the destructive winds affect the base. F. Aircraft engine covers shall be securely installed. In the absence of engine covers, plastic sheets secured by pressure tape may be used to cover aircraft engine inlet and exhaust. G. Large vehicles may be parked 20 feet away from the aircraft to serve as windbreaker. Ensure that there are no loose articles on the vehicles and parking brakes are set. H. All workstands, loose materials, boxes, crates, and other miscellaneous items on the ramp and hangar that may be blown by the typhoon shall be removed and secured. Safety Management Manual 2-1-31 Date: 15 Apr 22 Revision: 07 Safety Policy and Objective Procedures for Unforecasted High Wind Conditions A. The Maintenance Control Center (MCC) is equipped with an anemometer panel. This panel has been set to an alert level of 30 knots (for two minutes). This will trigger the implementation of the following measures to control the risk involved during high wind conditions: (1) MCC shall broadcast the alert through radio or other means of communication so that all concerned divisions are informed. (2) All workstands and Layher scaffold modules outside the hangar shall be removed and secured/tied down in the designated storage area led by aircraft mechanic and MM/T personnel, respectively. (a) A chain-type barrier shall be placed at the entrance of the designated Layher storage area. This will prevent stored scaffolds from being blown-out of the storage area. (b) Mooring rings/points are installed at the work storage triangles on the ramp. Tie down ropes shall be made available in the toolrooms. For long-term enhancement to quickly secure the workstands, steel chains shall be permanently provided on each workstand for use as tie-down. (3) Hangar doors shall be closed and secured by Facility Management (BI/F) (4) When wind speed falls below 30 knots for 30 minutes, the alert shall be cancelled and a normal situation shall be announced by MCC through radio and/or other means of communication. Safety Management Manual 2-1-32 Date: 15 Apr 22 Revision: 07 Safety Policy and Objective Phase I – Alert-Standby Period A. Destructive Winds (50 Kts. or more) is 40 hours away from Base Station. Responsible Action Head-PAL A/C Operations (Mgr-MA4) (1) Advise all division heads and Situation Committee on the existence of emergency situation. Chairman Situation Committee (2) Convene the Situation Committee. Division Head (3) Coordinate with the concerned Section Managers to standby key personnel. Situation Committee (4) Assign required personnel on standby. Chairman Situation Committee (5) Brief the President on maintenance requirements and status of all aircraft at affected base. (6) Coordinate with PAL on the status of aircraft that will be affected in case the typhoon hits base. Head-PAL A/C Operations (Mgr-MA4) (7) Coordinate with Typhoon Advisory Coordinating Team (TACT) which is the coordinating body in implementing PAL’s typhoon procedures. otes LTP Safety Officer or MA4 Division Head shall represent LTP in TACT meetings VP-BP (8) Coordinate with BP Customer on the status of aircraft that will be affected in case the typhoon hits base. VP-BN (9) Coordinate with BN Customer on the status of aircraft that will be affected in case the typhoon hits base. (10) Cross check all hangar doors and repair, if necessary. BM1 / BI/F (11) Assure availability of door chocks. (12) Assure proper closing of all small doors and opening. (13) Assure towing trucks for manual operation of the hangar door. Safety Management Manual 2-1-33 Date: 15 Apr 22 Revision: 07 Safety Policy and Objective Phase II – Planning and Preparation A. Destructive Winds (50 Kts. or more) is 24 hours away from Base Station. otes Phase II will be declared when the Senior Meteorologist has determined that when the weather disturbance is 24 hours away and even with a 30° change of forecasted track, destructive winds (50 knots or more) will affect Base Station. Responsible MA1/ MA3/ BP1/BP2/BP3 / BP4/BP5/ BP7/ BP8 Head-PAL (Mgr-MA4) Head-Base Maintenance Action (1) Ensure that all flyable aircraft have pre-evacuation minimum fuel requirements. (2) Coordinate aircraft parking positions with Customer for possible cargo loading. (VP-BP) /( VP-BN) (3) Coordinate with Customer regarding ramp surface/ condition and positioning of non-flyable aircraft for possible tie-down in non-flooding areas. Situation Management Committee (4) Coordinate/ monitor the activities of Line/ Base operations to ensure the materials needed to prepare the aircraft for evacuation or mooring are in place. MM/T (5) Ensure that ballast are available and in good condition. MA1/ MA3/ BP1/BP2/ BP3 / BP4/BP5/ BP7/ BP8 (6) Prepare for fueling of aircraft, if necessary. (7) Prepare ballast weights for possible use in evacuating aircraft. B. Typhoons rated as category 3 or higher, the facility preparation is listed in Typhoon Emergency Facility Preparation checklist. Safety Management Manual 2-1-34 Date: 15 Apr 22 Revision: 07 Safety Policy and Objective Phase III- Damage Prevention Period A. Destructive Winds (50 Kts. or more) are 16 hours away from Base Station. Responsible Action Head-PAL A/C Operations (Mgr-MA4) (1) Give final list of aircraft and status to PAL that will be affected by the typhoon. PAL (2) Determine the assignment of each affected aircraft and submit a list of aircraft to MA4 that should be evacuated, tied-down or scheduled for flight. MA, BP and BN (3) Prepare aircraft that may still be used in scheduled flights and aircraft for evacuation (to include final fuel and ballast requirements and positioning). (4) Tie-down non-flyable aircraft, considering particular the wind direction, risks to aircraft of flying debris and avoiding areas known to flood. Head-Facility Mgt. (Mgr-BI/F) (5) Ensure serviceability of motorized vehicles and their strategic positioning so those vehicles may serve as wind breakers. (6) Ensure that all necessary preparations are finalized. B. Typhoons rated as category 3 or higher, the facility preparation is listed in Typhoon Emergency Facility Preparation checklist. Safety Management Manual 2-1-35 Date: 04 Nov 19 Revision: 05 Safety Policy and Objective Phase IV - Damage Control Period A. Destructive Winds (50 Kts. or more) is nearest Base Station 6 hours before and 6 hours after actual passage. Responsible Action Situation Mgt. Committee (1) Take extra precautionary measures to protect personnel and property in the base. Head-PAL A/C Operations (Mgr-MA4) (2) Coordinate with PAL for their final advice for evacuation of aircraft. (3) Upon advice of PAL, carry out the evacuation of aircraft. Phase V - Recovery - Damage Assessment Period A. Destructive Winds (50 Kts. or more) has passed the Base Station and is definitely moving away. Responsible Head-PAL A/C Operations (Mgr-MA4) Action (1) Coordinate and assist PAL in the recall of aircraft. (2) Coordinate with QM-L for the availability of motorized vehicles needed in the resumption of flight operations. Situation Management Committee (3) Ensure support on refueling/ defueling. (4) Assess the impact of the damage to properties brought about by the typhoon and submit post crisis assessment report to President. (5) Recommend preventive measures to preclude the damaging effects of the calamity of the same nature in the future. Safety Management Manual 2-1-36 Date: 15 Nov 23 Revision: 08 Safety Policy and Objective Thunderstorm Handling Procedure A. Thunderstorm is a violent, short-lived weather disturbance that is almost always associated with lightning, thunder, dense clouds, heavy rain, and strong, gusty winds. This natural phenomenon is predictable and might occur anytime of the day. B. Working in the apron/ramp during thunderstorm conditions exposes personnel to the risks of lightning strike. Therefore, all employes involved in the airside activities, such as towing, marshalling, servicing, inspecting, and other aircraft maintenance activities, must be warned of approaching thunderstorms and whenever necessary be withdrawn from the operational activities in the LTP ramp area. C. To determine suspension of maintenance activities on the LTP apron, a lightning alert system is installed corresponding the procedures and advise from airport authority. Lightning shelters are also strategically positioned in the ramp area as temporary protection of personnel while waiting for the clearance to resume maintenance activities. D. Lightning Alert Notification Process (1) Upon receipt of Manila International Airport Authority (MIAA) of the lightning advisory from Philippine Atmospheric, Geophysical and Astronomical Services Administration (PAGASA), MIAA Apron Management System shall disseminate

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