Reviewer for Oral Comm 1st Quarter Exam PDF

Summary

This document reviews key elements of effective communication, including clarity, active listening, confidence, empathy, and structure, as well as different models of communication. It also touches on important considerations for effective communication in diverse cultural contexts.

Full Transcript

Etymology of Communication Language - The system or method of human communication, either spoken or written, consisting of the use of words in a structured and conventional way. Culture - The ideas, customs, social behaviors, and artifacts of a particular society, grou...

Etymology of Communication Language - The system or method of human communication, either spoken or written, consisting of the use of words in a structured and conventional way. Culture - The ideas, customs, social behaviors, and artifacts of a particular society, group, or time. Interest - A feeling of wanting to learn more about something or to be involved in something. Knowledge - Information, understanding, and skills that you gain through education or experience. Experience - Practical contact with and observation of facts or events, or the knowledge or skill acquired by such means over a period of time. Elements of Effective Communication Clarity - Use simple language, avoid jargon, and be precise about your message. Structure your thoughts before speaking or writing to ensure coherence. Active Listening - Maintain eye contact, nod to show understanding, ask clarifying questions, and avoid interrupting. Reflect on the speaker’s message before responding. Confidence - Practice speaking clearly and calmly, prepare thoroughly before discussions, and maintain a positive posture. Be mindful of your tone and body language. Empathy - Listen actively, validate others’ feelings, and try to see situations from their perspective. Respond with compassion and understanding. Structure - Start with a clear introduction, follow a logical sequence of ideas, and conclude with a summary or call to action. Use bullet points or headings to organize written communication. Models of Communication Sender - The person who starts the communication by sharing information. Message - What the sender wants to say or share with others. Encode - Putting your thoughts or message into words, gestures, or symbols that others can understand. Channel - The way the message is sent, like talking face-to-face, writing a letter, or sending a text. Receiver - The person or people who get the message. Noise - Anything that makes it hard to hear or understand the message, like distractions or unclear speaking. Decode - Understanding and making sense of the message received. Feedback - Responding to the message with thoughts, questions, or reactions. 5 Models of Communication Sensitivity to Sociocultural Dimensions of Communication Situations Culture: Understanding and adapting to cultural norms, values, and practices that shape communication styles and behaviors. Gender: Being aware of and addressing gender-specific communication styles and expectations to avoid biases and foster inclusivity. Age: Recognizing and accommodating generational differences in communication preferences and technological familiarity. Social Status: Acknowledging and respecting the impact of social status on communication dynamics and ensuring equitable interaction. Religion: Being sensitive to religious beliefs and practices that may affect communication preferences, topics of discussion, and observances.

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