Summary

This document contains a quiz with questions on job analysis, industrial engineering, work flow, and competency models. The quiz covers topics like compressed workweeks, job design, and job analysis methods.

Full Transcript

1. A schedule in which full-time workers complete their weekly hours in fewer than five days is termed a: right-to-work workweek. compressed workweek. ✓ substandard workweek. flexible workweek. reduced hours workweek. 2. Through the process of ____________, managers analyze the tasks needed to produ...

1. A schedule in which full-time workers complete their weekly hours in fewer than five days is termed a: right-to-work workweek. compressed workweek. ✓ substandard workweek. flexible workweek. reduced hours workweek. 2. Through the process of ____________, managers analyze the tasks needed to produce a product or service. business strategy work flow design ✓ HR strategy operational analysisIncorrect organizational structure design 3. One of the largest ergonomic challenges of mobile devices is: Decreased productivity Reduced focus Repetitive strain injuries ✓ Distraction Time management 4. If company XYZ requires its employees to be at work between the hours of 10am and 3pm, but allows employees to decide whether they will work their additional hours before or after this time period, it is using which one of the following? Job sharing Flextime ✓ Compressed workweek Distributed work Dejobbing 5. Job sharing involves two part-time employees carrying out tasks associated with: improving efficiency decreasing costs a single position ✓ several jobs distributed work 6. Which of the following is true of competency models? They help HR professionals ensure that all aspects of talent management are aligned with an organization's strategy. ✓ They identify and describe a few competencies required for success in a particular occupation or set of jobs. They are only applicable to middle managers of an organization. They focus more on tasks and outcomes and not on how people work. They are only applicable to the organization's supervisors and managers. 7. The manager of a local grocery store introduces a short conveyor belt that requires customers to place their items on it prior to checking out. This saves the cashier from the physical strain of bending and reaching into the carts to retrieve the items. This change is an example of the _____ approach to job design. remote work job enrichment Ergonomic ✓ Flextime job sharing 8. Which of the following is NOT a way to simplify a job's mental demands? Limit the amount of information and memorization the job requires. Provide easy-to-understand gauges and displays. Encourage the use of checklists. Provide clear instructions. Encourage employees to juggle information from several sources at once. ✓ 9. The Fleishman Job Analysis System is: the broadest and best-researched instruments for analyzing jobs. a standardized job analysis questionnaire containing 194 items that represent work behaviours, work conditions, and job characteristics that apply to a wide variety of jobs. organized into six sections concerning different aspects of the job: based on 52 categories of abilities, ranging from written comprehension to deductive reasoning, manual dexterity, stamina, and originality. ✓ rated each item on six scales: extent of use, amount of time, importance to the job, possibility of occurrence, applicability, and special code 10. Maxwin Corp., a national logistics company, has announced the opening of a new unit for the manufacturing division. Jaxon, the HR manager, has been asked to help plan for the creation of the new unit. Which of the following relates to the task undertaken by Jaxon, if he is involved in the process of defining the way work will be performed and the tasks associated with the jobs in the new unit? Job rotation Job evaluation Job design ✓ Job enrichment Job extension 11. Which one of the following interventions would NOT be consistent with the motivational approach to job design? Self-managed work teams Task specialization ✓ Job enrichment Flexible work schedules Job enlargement 12. Which one of the following approaches to job design involves seeking the "one best way" to perform a job? Design for motivation Design for mental health and well-being Design for physical health and well-being Design for efficiency ✓ None of the choices are correct. 13. The first stage in work flow analysis is to identify the: outputs of a particular work unit. ✓ work relationships within the work unit. work processes used to generate the outputs of the work unit. inputs used in the development of the work unit's product. job requirements. 14. Which of the following job analysis methods requires subject-matter experts to evaluate a job in terms of abilities required to a perform the job? Work Sampling Technique Participant Observation Technique Fleishman Job Analysis System ✓ Position Analysis Questionnaire Conjoint Analysis Technique 15. All of the following are true of the National Occupational Classification (NOC), EXCEPT? It is maintained by Employment and Social Development Canada, working with Statistics Canada. It uses a numerical code to assigned monetary value to each job classification. ✓ It provides a consistent way to identify and interpret the nature of work. NOC 2021 Version 1.0 is the latest version. It goes through a major review and revision process. 16. To achieve high quality performance, organizations have to understand and match _______ and _________. job requirements; people ✓ job design; work flow job analysis; work flow work flow; people job descriptions; job specifications 17. Which section of the Position Analysis Questionnaire (PAQ) describes the physical and social environments in which the work is performed? Job context ✓ Mental processes Work output Relationships with other persons Information input 18. Which of the following is a category of inputs to work flow analysis? Raw inputs e.g. materials, data, and information. Equipment e.g. special equipment, facilities, and systems. Human resources e.g. competencies needed by those performing the tasks. Raw inputs e.g. materials, data, and information, "equipment e.g. special equipment, facilities, and systems," and "human resources e.g. knowledge, skills, and abilities needed by those performing the tasks." ✓ Only "raw inputs e.g. materials, data, and information" and "equipment e.g. special equipment, facilities, and systems." 19. All of the following accurately describes a job description, EXCEPT? It gives the title of the job It gives an overview of the job It lists the main duties of the job. It describes the knowledge the job holder must have to perform the job ✓ It should follow a consistent format within an organization. 20. Which section of the Position Analysis Questionnaire (PAQ) describes the reasoning, decision making, planning, and information-processing activities involved in performing the job? Job context Mental processes ✓ Work output Relationships with other persons Information input 21. As a manager, you decide to design a job based on the principles of industrial engineering. Which of the following outcomes would NOT likely be achieved? Increased efficiency Reduced complexity Increased meaningfulness ✓ Almost anyone can be trained quickly and easily Boring and repetitive jobs 22. Which one of the following sources of job analysis information generally provides the most accurate information regarding the time spent performing various job tasks? Supervisors Incumbents ✓ Customers and clients Senior managers and executives Human resource specialists 23. If the organization's structure is strongly based on function: workers tend to have low authority. workers tend to work alone at highly specialized jobs. workers tend to have broad responsibility. workers tend to serve a particular group of customers or produce a particular product. workers tend to have low authority AND tend to work alone at highly specialized jobs. ✓ 24. Aki, an HR manager at Synergy Inc. wishes to design jobs that do not exceed the mental capabilities and limitations of employees. To do so, Aki would most likely have to: allow employees to opt for a compressed workweek schedule. limit autonomy and stress error-free work. Increase the amount of reporting requirements and documentation. train employees to multi-task and work in self-managed teams. reduce the information processing requirements of jobs. ✓ 25. Ari wants to set up a manufacturing unit, so he meets with Fatima, a HR manager at his company. Fatima explains that in order to decide on the human resource needs for the unit, they should conduct a work flow analysis. She suggests they start by defining the outputs of the process. To do this, which of the following should Ari define? The processes that will be involved in manufacturing The number of people required for production The type and number of products that will need to be manufactured ✓ The special equipment, facilities, and systems needed for production The data and information needed by the work unit

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