25 Questions
What type of schedule allows full-time workers to complete their weekly hours in fewer than five days?
Compressed workweek
What process do managers use to analyze the tasks needed to produce a product or service?
Operational analysis
What is a major ergonomic challenge of mobile devices?
Repetitive strain injuries
What type of scheduling arrangement allows employees to decide when to work their additional hours?
Flextime
What is the main purpose of competency models?
To ensure all aspects of talent management are aligned with an organization's strategy
What is the main target audience for the ergonomic approach to job design?
Only supervisors and managers
What is the primary benefit of the conveyor belt introduced by the manager of a local grocery store?
Reduced physical strain for cashiers
Which of the following is a way to simplify a job's mental demands?
Limit the amount of information and memorization required
What is the Fleishman Job Analysis System characterized by?
A comprehensive system with 194 items and six scales
What is the purpose of checklists in job design?
To simplify job mental demands
What is a key feature of the National Occupational Classification (NOC)?
It provides a consistent way to identify and interpret the nature of work
In order to achieve high quality performance, what two elements must organizations match?
Job requirements and people
Which section of the Position Analysis Questionnaire (PAQ) describes the physical and social environments in which the work is performed?
Job context
What is a category of inputs to work flow analysis?
Raw inputs, equipment, and human resources
What is the purpose of the National Occupational Classification (NOC)?
To provide a consistent way to identify and interpret the nature of work
What is NOT typically included in a job description?
Raw inputs and equipment used
Which section of the Position Analysis Questionnaire (PAQ) deals with the mental processes involved in performing a job?
Mental processes
What is a potential drawback of designing a job based on the principles of industrial engineering?
Boring and repetitive jobs
Which source of job analysis information typically provides the most accurate information about time spent performing various job tasks?
Incumbents
What is a characteristic of workers in an organization with a strongly functional structure?
Low authority
What is a characteristic of workers with highly specialized jobs?
They tend to work alone.
What is Aki's primary goal when designing jobs?
To ensure jobs match employees' mental capabilities and limitations.
What is the first step in conducting a work flow analysis, according to Fatima?
Defining the outputs of the process.
What is a consequence of jobs that exceed the mental capabilities of employees?
Increased stress and decreased productivity.
Why is it important to consider the mental capabilities and limitations of employees when designing jobs?
To avoid overwhelming employees and reduce errors.
Test your knowledge of HR concepts, including work schedules, operational analysis, and ergonomics. This quiz covers various aspects of human resource management, from compressed workweeks to mobile device challenges.
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