Customer Questionnaire PDF
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Uploaded by LargeCapacityMorningGlory
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Summary
This document is a customer questionnaire focused on aluminium products. It asks about business activities, volume, supplier relationships, pricing strategies, and factors to increase business volume.
Full Transcript
Date: _____________ Customer questionnaire Company Country Company representative Type: Trader End user 1. Company’s core activity/nature of business________________________________________________ 2. Total volume in Aluminium by group of prod...
Date: _____________ Customer questionnaire Company Country Company representative Type: Trader End user 1. Company’s core activity/nature of business________________________________________________ 2. Total volume in Aluminium by group of products Total/tons Special profiles Standard profiles Machined profiles Painted profiles Anodised profiles 3. Shapes/Alloys/Tempers 4. Other suppliers of Aluminium products 5. Pricing formulas / LME calculation / Premium indication / Fixed prices – periods ________________________________________________________________________________ ________________________________________________________________________________ 5. What factors would help us start up/ increase the business volume together? On time Handling of claims Time response Payment term Pricing flexibility delivery 6. Follow-up actions and responsible persons: Filled in by:
