Customer Questionnaire PDF

Summary

This document is a customer questionnaire focused on aluminium products, including questions on company activity, product volume, pricing, and factors that could boost business volume. The questionnaire is suitable for businesses in the metal industry.

Full Transcript

Date: _____________ Customer questionnaire Company Country Company representative Type: Trader End user 1. Company’s core activity/nature of business________________________________________________ 2. Total volume in Aluminium by group of prod...

Date: _____________ Customer questionnaire Company Country Company representative Type: Trader End user 1. Company’s core activity/nature of business________________________________________________ 2. Total volume in Aluminium by group of products Total/tons Special profiles Standard profiles Machined profiles Painted profiles Anodised profiles 3. Shapes/Alloys/Tempers 4. Other suppliers of Aluminium products 5. Pricing formulas / LME calculation / Premium indication / Fixed prices – periods ________________________________________________________________________________ ________________________________________________________________________________ 5. What factors would help us start up/ increase the business volume together? On time Handling of claims Time response Payment term Pricing flexibility delivery 6. Follow-up actions and responsible persons: Filled in by:

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