Purposive Communication Reviewer PDF
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Cebu Technological University
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Summary
This document provides a review of purposive communication, covering different communication barriers and purposes, and types of communication. It includes examples and classifications of noise, communication processes, and delivering different types of speech.
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PURPOSIVE COMMUNICATION REVIEWER - These two components interact with each other making participant a “transceiver” (Chesebro, (1st ppt) O’Connor, & Rios, 2007) -is...
PURPOSIVE COMMUNICATION REVIEWER - These two components interact with each other making participant a “transceiver” (Chesebro, (1st ppt) O’Connor, & Rios, 2007) -is communicating with a purpose 2. Message - communication is through writing, speaking, and - Contains information, thought, feelings that a presenting to different audiences and for various communicator expresses to the other participant purposes in the communication process - To inform, persuade, or to take an action COMMUNICATION - A process by which people send messages or 3. Channel/ Medium exchange ideas or thoughts with one another in - Identifies how the message is delivered verbal or non-verbal manner - Might be in a verbal or face-to-face - “Communicare” - to share, unite , or to have communication things in common - Can be sensory such holding or shaking hands - “communis” - commonness Examples: *telephone *video recording BARRIERS OF COMMUNICATION *e-mail *written memo *voice mail 1. Physical Barriers - Yelling across the hall 4. Feedback - Communicating from different locations - Refers to the receiver’s response to the sent 2. Perceptual Barriers messages - See the world differently - Makes communication a two-way process 3. Emotional Barriers - Indicates how message is interpreted, seen, - With holding thoughts and feelings heard, and understood 4. Cultural Barriers - Conveys receiver’s emotions or feelings - Group behaviors 5. Language Barriers 5. Context - Not everyone is familiar with all - Affects the way communication send and languages or jargon receive messages 6. Inappropriate Communication Channels - Refers to the circumstances, situation, condition, - Using the appropriate type of or environment where communication occurs communication for a given situation - 6. Noise (2nd ppt) - An impediment to successful communication - Anything that hinders the shared understanding WHAT IS COMMUNICATION? or message - The process of sending and receiving messages CLASSIFICATION OF NOISE ( Satterwhite & Olson-Sutton, 2007) - Process of using verbal and non-verbal 1. External Noise messages to generate meaning across different - Originates from the communicator’s context, culture, and channels (Engelberg & surrounding Wynn, 2008) - Boisterous, laughter, videoke sessions 2. Internal Noise ELEMENTS OF COMMUNICATION PROCESS - Anything that is self-related or relates with attitude, beliefs, opinions that 1. Sender/ Receiver hamper effective communication - Sender is the participant who initiates the - Disappointments, thoughts, worries, communication and establishes the purpose of fear, anxiety the message - - receiver is the one whom the message is intended and sent 3. Semantic Noise - Gets in the way the sender and receiver 3. Impromptu Speech do not share the same meanings for - Speaker develops his or her ideas, their verbal or non-verbal signs thoughts, and language at the moment - Jargons of delivery 4. Extemporaneous Speech (3rd ppt) - Topics of ideas are prepared beforehand, however, the speaker will COMMUNICATION IN VARIOUS PURPOSES compose his/ her views and language only at the moment of delivery - There are five language registers or styles, each level has appropriate use that is determined by (4th ppt) differing sounds COMMUNICATION FUNDAMENTALS KINDS OF SPEECH (Purpose) - Communication is a critical part of our daily 1. Informative Speech lives, and it is something that we often overlook - Gives information rather than ask or and fail to practice take (Osborn, 1988) - Skill needs to be enhanced in order to attain a - Demands on the audience are low strong foundation of your communication ability - Listeners are ask to attend, to comprehend, to understand, to assimilate, but not to change their BASIC COMMUNICATION PRINCIPLES beliefs and behaviors 1. Know your purpose 2. Persuasive Speech - Why are you speaking - Process of producing oral messages - Purpose is an exact statement of what you want that increases personal commitment, your audience to understand, to do, or to believe modify beliefs, attitudes, or values - Entertain, inform, or persuade audience 2. Know your audience - To whom you will speak - As a communicator, it is important to analyze, 3. Argumentative Speech cater, and respect the needs of your audience - Aims to persuade the audience to assent to the plausibility of the speaker’s 3. Organize your ideas side of a debatable question - How will you put your ideas together - You can create an outline to diagram how your KINDS OF SPEECH (Delivery) communication will be organized - Outline should help ensure that you don’t omit 1. Read Speech any vital information - Reading from manuscript is a manner of speaking where a written speech is read 4. Follow Basic Communication Principles and delivered word for word - How you will be an effective communicator - Master principles of clarity in presenting your 2. Memorized Speech ideas - A written speech which is mastered and - Use familiar words in communicating your delivered entirely from memory thoughts, and be an active participant in the - Requires a considerable memory skill i entire communication process order not to forget his or her presentation - The communicator is considered PURPOSES OF COMMUNICATION gracious, genial, good-natured, relaxed, “ To effectively communicate, we must realize that we and demonstrates to his/her listeners are all different in the way we perceive the world and use - this understanding as a guide to our communication with 4. To argue others.” - Tony Robbins - Is to persuade - To assent to plausibility of the - Various information and meaning are conveyed communicator’s side of a debatable when people communicate with each other question - People may use language (a system of symbols - The speaker’s purpose is to appeal to in communicating) the intellect of his/her listeners so that - These symbols can either be written or spoken they will be convinced 5. To persuade - To move listeners to action Communication can be informative, affective, - The communicator should demolish the imaginative, persuasive and ritualistic. listener’s objection and prove the acceptability of his/her argument or 1. Informative Communication position - Pertains to the presentation of messages that are objective, truthful, and unbiased 2. Affective Communication - Takes place when people express their positive and negative feelings about people, circumstances, or events 3. Imaginative Communication - Express their appreciation in fictional messages from books, films, and conversation 4. Persuasive Communication - Takes place when people attempt to influence the beliefs or actions of others 5. Ritualistic Communication - Is done when people are able to meet social expectations WHY DO PEOPLE COMMUNICATE? 1. To inform - Is to impart knowledge, to clarify information, and to secure understanding 2. To evoke - To rely on passion and controversy to make a point - Centers on controversial topics that typically use emotion to make a point - Evocative communicators show a lot of enthusiasm and concern for the topic and must use personal experience to draw the audience 3. To entertain - Transmit a feeling of pleasure and goodwill to the audience