Introduction to Management PDF

Chapter 1 Introduction to Management Presented By: Dr. Anas Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Learning Outcomes At the end of this chapter, you will be able to: Describe the basic functions of management. Identify where...

Chapter 1 Introduction to Management Presented By: Dr. Anas Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Learning Outcomes At the end of this chapter, you will be able to: Describe the basic functions of management. Identify where in an organization managers are located. Discuss the challenges people encounter as they become first time managers. Describe the role managers adopt to perform the basic functions of management. Outline the competencies managers must have to be effective. Four Main Functions of Management Planning – a formal process whereby managers choose goals, identify actions to attain these goals, allocate responsibility, measuring the success of actions, and revise plans accordingly. Organizing – the process of deciding who within the organization will perform the tasks to achieve the common goal. Controlling – is the process of monitoring performance against goals, intervening when goals are not meet, and taking corrective action. Functions of Management-cont…. Leading and developing employees 1. Leading – the process of motivating, influencing, and directing others in the organization to work productively to achieve the goals. 2. Developing employees – the task of hiring, training, and rewarding employees in an organization. Types of Managers 1. General Managers – responsible for the overall performance of the organization. 2. Functional Managers – responsible for leading a particular function or sub-unit within a function. Ex: Finance Manager, Sales Manager, Marketing Manager Units: Finance Office, Sales Office, etc. 3. Frontline Managers – who manage employees who are themselves not managers. Managerial Roles – Cont……. Managerial Roles – are specific behaviors associated with the task of management (basic functions). 1. Interpersonal roles – involve interacting with other people inside and outside the organization. 2. Informational roles – ability to collect, process, and disseminate information. 3. Decision Roles – ability to make decisions from the information collected. Ex: Decide from the reports given from departments.  Manager vs Leader Manager Leader 1. Engages in day-to-day caretaker activities: 1. Formulates long-term objectives for Maintains and allocates resources reforming the system: Plans strategy and 2. Exhibits supervisory behavior: Acts to make tactics others maintain standard job behavior 2. Exhibits leading behavior: Acts to bring about 3. Administers subsystems within change in others congruent with long-term organizations objectives 4. Asks how and when to engage in standard 3. Innovates for the entire organization practice 4. Asks what and why to change standard 5. Acts within established culture of the practice organization 5. Creates vision and meaning for the 6. Uses transactional influence: Induces organization compliance in manifest behavior using 6. Uses transformational influence: Induces rewards, sanctions, and formal authority change in values, attitudes, and behavior 7. Relies on control strategies to get things using personal examples and expertise done by subordinates 7. Uses empowering strategies to make 8. Status quo supporter and stabilizer followers internalize values 8. Status quo challenger and change creator