PCom-reviewer - Notes for PCom PDF

lOMoARcPSD|48074195 PCom-reviewer - Notes for PCom Intro to Compute (University of Northern Philippines) Scan to open on Studocu Studocu is not sponsored or endorsed by any college or university Downloaded by Maxie Salagan ([email protected]) ...

lOMoARcPSD|48074195 PCom-reviewer - Notes for PCom Intro to Compute (University of Northern Philippines) Scan to open on Studocu Studocu is not sponsored or endorsed by any college or university Downloaded by Maxie Salagan ([email protected])  lOMoARcPSD|48074195 PURPOSIVE COMMUNICATION Meaning of Communication Communication is derived from the Latin word “communis” which means to share. Communication Process - the exchange of messages/information between two or more people. It can be verbal communication (oral) or non-verbal communication (signs, symbols, gestures, body language, emotion). 2 components of the Message:  Sender  Receiver 3c’s  Correct  Complete  Clear ELEMENTS of COMMUNICATION Sender – source (encoder) Receiver – interpreter (decoder) Channel/Medium – the means by which a message is transmitted. Feedback – may be a direct response/reaction to the message. Noise – the barriers/ destruction in communication. Context – which the communication is taking place. Includes among other things, time, event, and the attitudes of both parties (sender & receiver) Principle of Communication 1. Communication is an interaction situation wherein the participants are affected by each one’s behavior. 2. One does communicate. Downloaded by Maxie Salagan ([email protected])  lOMoARcPSD|48074195 PURPOSIVE COMMUNICATION 3. The Message received is not necessarily the message sent/vice-versa. 4. Communication occurs simultaneously at more than one level. 5. Meta Communication may be verbal and non-verbal (secondary communication/second level) According to King, 4 Basic Principles of Interpersonal Communication  Inescapable/inevitable – communication cannot be avoided at any point in time.  Irreversible – you can’t take back something once it has been said.  Complicated – no form of communication is simple. Because of the number of variables involved, even requests are extremely complex  Contextual – communication does not happen in isolation Under contextual, There is:  Psychological context - Who you are and what do you bring to the interaction? Your needs, desires, values, personality, etc.  Relational context - Your reaction to the other person- the “mix”/the relationship between the sender and receiver of a message.  Situational context - Deals with the psycho-social “where” you are communicating.  Environmental context - Deals with the physical where you are communicating.  Cultural context - All learned behaviors, rules, and norms of a particular culture that affect the interaction. 10 Basics of Ethical Communication by Jone Johnson Lewis 2015 1. Seek to “elicit the best” in communications and interactions with other group members. 2. Listen when others speak. Downloaded by Maxie Salagan ([email protected])  lOMoARcPSD|48074195 PURPOSIVE COMMUNICATION 3. Speak non-judgmentally. 4. Speak from your own experience and perspective, expressing your own thoughts, needs, and feelings. 5. Seek to understand others (rather than to be “right” or “more ethical than thou”). 6. Avoid speaking for others, for example by characterizing what others have said without checking your understanding, or by universalizing your opinions, beliefs, values, and conclusions, assuming everyone shares them. 7. Manage your own personal boundaries: share only what you are comfortable sharing. 8. Respect the personal boundaries of others. 9. Avoid interrupting and side conversations. 10. Make sure that everyone has time to speak, and that all members have relatively equal “air time” if they want it Key Principles of Ethical Communication  Ethical communication is fundamental to responsible thinking, decision- making, and the development of relationships and communities within and across contexts, cultures, channels, and media.  Moreover, ethical communication enhances human worth and dignity by fostering truthfulness, fairness, responsibility, personal integrity, and respect for self and others.  Communicating fact-based messages honestly and accurately is central to ethical communication.  Ethical communication values freedom of expression, diversity of perspective, and tolerance of dissent. But while ethical communication should be honest and straightforward, it should never offend or provoke listeners. Downloaded by Maxie Salagan ([email protected])