Untitled Quiz

### Communication Definition

• The word "communication" comes from the Latin word "communis" which means to share.
• Communication is the process of sharing information between two or more people
• It can be verbal (speaking) or non-verbal (signs, symbols, gestures, body language, and emotions).

### Communication Process

• The communication process involves a sender (the source of information) and a receiver (the interpreter of information)
• The communication process should be:
  • Correct: Meaning well-written and accurate.
  • Complete: Meaning that important information is not left out
  • Clear: Meaning communicated in a way that is easy to understand

### Elements of Communication

• Sender: Also called "encoder" - The person who originates the message
• Receiver: Also called "decoder" - The person who receives and interprets the message.
• Channel/Medium: The method used to transmit the message, such as:
  • Speaking (oral)
  • Writing (letters, emails, notes)
  • Technology (online chat, video call, social media)
• Feedback: Actions, words, and nonverbal cues that show the receiver understood the message
• Noise: Any interference or distraction that prevents the message from being understood.
• Context: The situation in which communication occurs, including:
  • Time
  • Event
  • Attitudes of the sender and receiver

### Principles of Communication

• Communication is a two-way interaction where each person's behavior influences the other
• Communication is inescapable, it happens constantly, even when we don't intend to communicate.
• Your words and actions can't always be taken back.
• Every communication is complex due to a variety of factors involved, even simple requests.
• Communication always happens within a specific context.
• Context Types:
  • Psychological - Your personal needs, desires, values, personality, etc.
  • Relational - The type of relationship between the sender and receiver
  • Situational - The physical environment in which the communication takes place
  • Environmental - The physical location where the communication takes place.
  • Cultural - The shared customs, values, and beliefs of the people involved in the communication.

### Ethical Communication

• Ethical communication is essential for responsible thinking and decision-making; also for building and maintaining relationships.
• It should enhance human dignity by promoting:
  • Truthfulness
  • Fairness
  • Responsibility
  • Personal integrity
  • Respect for self and others.
• Ethical communication is based on honest and accurate information.
• Ethical communication supports freedom of expression, diverse perspectives, and respectful disagreements.
• While being truthful, ethical communication should avoid being offensive or provocative.