MGT502 Quiz-3 PDF

MGT-502 Organizational Behavior Update MCQ’S Quiz-3 File Rizwan Manzoor @vutopperrm Vu Topper RM d cc For More Help Contact What’s app 03224021365 Why strong cultu...

MGT-502 Organizational Behavior Update MCQ’S Quiz-3 File Rizwan Manzoor @vutopperrm Vu Topper RM d cc For More Help Contact What’s app 03224021365 Why strong culture is considered as substitute of Formalization? A. All of the given B. Strong culture allows core values to be widely shared C. Strong culture needs less development of formal rules and regulations D. Strong culture increases behavioral consistency ALL of the following are dysfunctional aspects of culture EXCEPT: A. Barriers to Technology B. Barriers to Acquisition and Mergers C. Barriers to Change D. Barriers to Diversity When a group of workers report to their supervisor, this kind of authority is known as________ A. Staff Authority B. Functional Authority C. Line Authority D. None of given In city hotel, housekeeping staff is not only responsible for cleaning rooms, vacuuming and making beds, but also replacing burned out bulbs and restocking of mini bars. Which of the following work redesign option described above? A. Job Sharing B. Job Rotation C. Job Enlargement D. Job Enrichment In Performance Appraisal, we DO NOT evaluate: A. Traits B. Behaviors C. Individual task outcomes For More Help Contact What’s app 03224021365  D. Individual goals Increasing the number of tasks, and variety of tasks with no change in authority level of employee are characteristics of which work redesign option? A. Job Enrichment B. None of given C. Job Rotation D. Job Enlargement What is meant by the term “appraisal”? A. A system to determine employees’ wages and salaries B. A system to describe employees’ job description C. A system to evaluate employees performance over a given time period D. A system to improve employees’ performance An employee in administrative department spent first two days in customer dealing and enquiries, next two days in handling reception area, and entered data for last day of the week. Which of the following work redesign option describes the above situation? A. Job Rotation B. Job Enrichment C. Job Sharing D. Job Enlargement Which of the following is considered as an outcome to job analysis? A. Job enrichment B. Job rotation C. Job enlargement D. Job specification For More Help Contact What’s app 03224021365 The matrix structure combines which two forms of departmentalization? A. Functional and product B. Process and functional C. Product and process D. Customer and product Which one of the following is consistent with a simple structure? A. High centralization B. Standardization C. Bureaucracy D. High employee discretion Which work redesign option is characterized as vertical expansion of tasks, skill variety, Autonomy and feed back? A. None of given B. Job Enlargement C. Job Enrichment D. Job Rotation Total quality management and socio-technical theory are main instruments for __________ in organizations. A. Revolutionary change B. Incremental change C. Evolutionary change D. Radical change Which of the following is an accurate definition of recruitment? A. Technique for reducing the labor supply within an organization B. Process by which companies fill the need to find new employees C. Document that explain duties and responsibilities of employees D. All of the given For More Help Contact What’s app 03224021365 The culture in any organization where the core values are widely shared and intensively held is known as: A. Dominant culture B. Subculture C. Strong Culture D. None of the Given Which of the following is an attribute of employee’s performance? A. Motivation B. Opportunity C. All of the given D. Ability Performance evaluations are used to _____. A. Promote organizational products B. Define departmental structure C. Improve group cohesiveness D. Validate task completion by employees Which of the following does not represent the option for work redesign? A. Job Sharing B. Job Enlargement C. Job Rotation D. Job Enrichment A bureaucracy is characterized by all of the following EXCEPT: A. Formalized rules and regulations B. Decentralized decision making C. Highly routine operating tasks D. Specialization tasks For More Help Contact What’s app 03224021365 Which one of the following form is used to transmit culture to employees through repetitive sequence of activities, expressing and reinforcing the key organizational values? A. Stories B. Language C. Material Symbols D. Ritual Which of the following is most likely to result from a strong organizational culture? A. Low employee satisfaction B. High absenteeism C. High employee turnover D. Low employee turnover How an individual can distinguish the indicator of a strong organizational culture? A. High levels of dissention B. Widely shared values C. Weak managers D. Narrowly defined roles Mr. Shoaib is newly appointed as “Manager HR”. He has been given additional responsibility to act as catalyst and manage change activities in organization. Apart from “Manager HR”, he is acting as: A. Strategic partner B. Change agent C. OD practitioner D. Supervisor For More Help Contact What’s app 03224021365 Which of the following is a structure characterized by extensive departmentalization, high formalization, a limited information network, and centralization? A. All of the given B. Simple model C. Mechanistic model D. Organic model The management of Z&H Corporation is redesigning its processes to create value and get rid from operations that are obsolete now. What is Z&H doing? A. Merger B. Rightsizing C. Downsizing D. Reengineering ALL the following forces act as stimulants to external change EXCEPT: Select the correct option A. World politics B. Working climate C. Social trends D. Technology Stabilizing a change intervention by balancing the driving and restraining forces refers to: A. None of the given B. Unfreezing C. Refreezing D. Movement The ultimate source of an organization’s culture is : A. Middle management of the organization B. The country in which organization operates For More Help Contact What’s app 03224021365  C. The organization’s founders D. The belief systems of it employee Which of the following structure violates the unity of command concept? A. Mechanistic structure B. Bureaucratic structure C. Matrix structure D. Simple structure All of the following are disadvantages of outsider change agent EXCEPT: A. Offers more objective perspective B. Insufficient employee support C. Inadequate understanding of organizational culture D. Insufficient information regarding operating procedures Mr. Shoaib has been moved from the position of “Manager Administration” to “Manager Finance”. Both positions are in similar salary range and same level in organizational hierarchy. It is an example of which of the following type of career paths: A. Dual career path B. Traditional career path C. Network career path D. Lateral skill path Changes are made to overcome the pressures inserted by both individual resistance and group conformity, is known as: A. Unfreezing B. Movement C. Process reengineering D. Refreezin For More Help Contact What’s app 03224021365 The values which are accepted throughout the organization are called ____________. A. Threshold values B. Terminal values C. Instrumental values D. Core values Which of the following is considered as an outcome to job analysis? A. Job evaluation B. Job rotation C. Job enlargement D. Job enrichment Performance evaluations are used as a mechanism for all of the following EXCEPT _____. A. Defining job specifications B. Compensating employee performance C. Identifying training and development needs D. Initiating corporate social responsibility Effective Career Development has ALL of the following phases EXCEPT: A. The Direction phase B. The Assessment phase C. The Development phase D. The Exploration phase When an organization introduces step by step small routine changes then it is called: A. Radical change B. Anticipatory change C. Reactive change D. Incremental change For More Help Contact What’s app 03224021365 In which of the following work scheduling option two individuals work part-time to complete the work of one person in a single full-time job? A. Job Sharing B. Telecommuting C. None of the given D. Flextime A document that describes the duties and responsibilities of a job, reporting relationship, tools and techniques adopted is known as: A. Job Analysis B. Job Summary C. Job Description D. Job Specification In which of the following career stage; an individual gets his first job, gets accepted by his peers, learns in this job, and also gains the first tangible evidence of success or failure? A. Growth stage B. Maintenance stage C. Establishment stage D. Exploration stage The degree to which the tasks are subdivided into separate job is the major characteristic of which element of organizational structure? A. Centralization B. Work Specialization C. Decentralization D. Formalization A reduction in the rank, status, or position of an employee is known as: A. Attrition B. Demotion C. Firing For More Help Contact What’s app 03224021365  D. Layoff A document that mentions the required knowledge, skills and abilities to perform a job is known as: A. Job Specification B. Job Summary C. Job Description D. Job Analysis Which of the following attribute determines stable environment? A. High rate of change B. All of the given C. Rapid change D. Predictable change Which of the following structure suits to those organizations who adopt Innovation strategy? A. Organic Structure B. Mechanistic and Organic Mix C. None of given D. Mechanistic Structure A new committee within your university has been established that brings together specialists from all different departments to develop a new interdisciplinary program. The structure probably best meets the definition of which of the following? A. Virtual structure B. Matrix structure C. Boundary less structure D. Expert structure Which of the following has proven to be a particularly good predictor for jobs that require cognitive complexity? For More Help Contact What’s app 03224021365  A. Intelligence tests B. Integrity evaluations C. Work sampling D. Aptitude tests The sunshine company is reducing its size by selling off and closing down its units and product lines to increase profitability. What is company doing? A. Rightsizing B. Reengineering C. Downsizing D. Acquisition Which of the following type of structure would best suit the organization that strives for cost minimization? A. Mechanistic B. Organic C. Bureaucracy D. Matrix Which of the following situation determine dynamic environment? A. Less need to decentralize B. High rate of change C. Predictable change D. Steady conditions Which of the following is the strength of the matrix structure? A. Simply demonstrates tasks B. Establish unity of command C. Adherence to chain of command D. Facilitates coordination Which of the following is the key component underlying bureaucracy? For More Help Contact What’s app 03224021365  A. Dual lines of authority B. Wide span of control C. Flexibility D. Standardization The number of subordinates that a manager can effectively and efficiently direct is known as: A. Authority B. Work specialization C. Span of control D. Chain of command _______________ is a career path type, in which technical specialists and professionals are hired and allowed to contribute their expertise to the company without having any managerial ambitions. A. Network career path B. Lateral skill path C. Traditional career path D. Dual career path In city hotel, housekeeping staff is not only responsible for cleaning rooms, vacuuming and making beds, but also replacing burned out bulbs and restocking of mini bars. Which of the following work redesign option described above? A. Job Sharing B. Job Rotation C. Job Enrichment D. Job Enlargemen After failure in the market, the top management of SOFTRINIX decided to change the size, structure and functioning of the organization to achieve its objectives. It is an example of: For More Help Contact What’s app 03224021365  A. Planned change B. Evolutionary change C. Radical change D. Strategic chang Which of the following is NOT a step in Kurt Lewin’s three-step model for change? A. Freezing B. Unfreezing C. Process evaluation D. Movement If an organization’s culture is___________, the management needs to be less concerned about the development of formal rules and regulations to guide employee behavior. A. Weaker B. Supportive C. Cooperative D. Stronger A process that collects and illustrates aspects of job and identifies the skills required to perform the job is: A. Job Evaluation B. Job Analysis C. Job Description D. Job Design Which of the following is NOT considered as a driving force of internal change? A. Societal pressures B. Organizational crisis C. Working environment D. Declining effectiveness For More Help Contact What’s app 03224021365 Who developed a three-step model for change that included unfreezing, movement, and refreezing? A. David Mcclelland B. Kurt Lewin C. John Kotter D. Douglas Surbe ABC Company always adopts latest technology and cutting edge equipments to stay ahead in competition in the market. It is an example of which of the following type of change: A. Revolutionary change B. Anticipatory change C. Reactive change D. Radical change Which of the following is NOT a work redesign option? A. Job enrichment B. Job rotation C. Job formalization D. Job enlargement Culture is most likely to be a liability when: A. Countercultures are integrated into the dominant cultures B. The organization’s environment is dynamic C. The organization’s management is ineffectual D. It increases the consistency of behavior The change which is unforeseen and a result of an unanticipated event or a response to some outside influence, refers to: A. Planned change B. Unplanned change C. Strategic change D. Evolutionary change For More Help Contact What’s app 03224021365 Which one of the following problems is most likely to occur in a matrix structure? A. Decreased response to environmental change B. Loss of economies of scale C. Employees receiving conflicting directives D. Decreased employee motivatio AMA Corporation is going to obtain the ownership and possession of another company to enhance its business volume. This process is termed as: A. Downsizing B. Reengineering C. Acquisition D. Rightsizing Which of the following is a method for collecting information for job analysis? A. Participant’s log B. All of the given C. Interview D. Observation Which of the following is NOT a function of Organizational Culture? A. Organizational commitment B. Collective commitment C. Organizational Identity D. Sense-making device Which of the following statement defines individual-organizational fit? A. Attitudes and behaviors of employee or applicant are compatible to organization B. None of the given For More Help Contact What’s app 03224021365  C. Employee has high work proficiency with strong educational background D. A stage when new employee adjusts to job workgroup and organization HRM refers to which of the following activities? A. Appraising performance B. All of the given C. Conducting job analysis D. Orienting new employees The major objective of planned change in the organizations is ______________. A. Changing attitudes of individuals and groups in organization B. Changing behaviors of individuals and groups in organization C. All of the given D. Changing values of individuals and groups in organization Which of the following term is part of the definition of a strong culture? A. Narrowly shared values B. Weakly held values C. Deeply held values D. Low behavioral controls Strong organizational culture put considerable pressure on employees for conformity and limits the range of values. In such a way strong culture is a liability as: A. Barrier to diversity B. Barrier to acquisition and merger C. Barrier to change D. None of the given For More Help Contact What’s app 03224021365 Which of the following is not a work scheduling option? A. Job Rotation B. Job Sharing C. Flextime D. Telecommuting What role HRM can play for organization’s betterment? A. Experiencing high turnover B. Recruiting best pool of candidates C. All of the given D. Hiring the wrong person for the job A summary of a person’s personal development needs and an action plan to achieve them is called; A. Performance appraisal system B. Specialized development plan C. Personal development plans D. Occupation development plan HRM impacts employees in which of the following manner? A. All of the given B. Ensuring fair treatment with them C. Advertising the product through print media D. Enhancing the market share of organization Which of the following is NOT a step in the negotiation? A. Evaluate personality traits B. Define the goal C. Record the fact D. Identify the problem Activities that influence the distribution of advantages and disadvantages within an organization are known as: For More Help Contact What’s app 03224021365  A. Influential power moves B. Political behaviors C. Interactive initiatives D. Human resources A threatened strike action by a labor union to force the management to accept their demands is an example of which of the following power? A. Legitimate power B. Reward power C. Coercive power D. Referent power If you support the idea that conflict should be eliminated, you are supporting which of the following views of conflict? A. The interactionist view B. The positivistic view C. The human relations view D. The traditional view People like to buy things which their celebrities use; this is the example of ________ A. Legitimate power B. Referent power C. Coercive power D. Expert power All are necessary to create or increase dependency Except: A. Non substitutability of resources B. Control over important resources C. Alternates available D. Scarcity of resources What does consensus refer to in attribution theory? A. Different people respond the same way in the same situation For More Help Contact What’s app 03224021365  B. There is general agreement about a perception C. All people behave precisely the same way in certain situations D. Different people perceive a situation in the same way Which of the following tactics involves an individual in the decision- making process? A. Exchange B. Pressure C. Ingratiation D. Inspirational appeals The unbroken line of authority that extends from the top of the organization to the lowest level and clarifies who reports to whom is termed as: A. Web of authority B. Chain of command C. Unity of command D. Span of control An impartial third party, skilled in conflict handling and attempts to facilitate creative problem solving through communication and analysis is known as: A. Consultant B. Arbitrator C. Conciliator D. Mediator Omega Electronics Company decides to establish southern, Midwestern, western, and eastern zones of operation. Based on this expansion, the organization is doing which of the following type of departmentalization? A. Matrix B. Customer For More Help Contact What’s app 03224021365  C. Geography D. Regional Which of the following is one of the most popular ways to group activities? A. Product B. Geography C. Function D. Process Which of the following can be defined as a loss in performance due to low leader expectations? A. Halo effect B. Marshal effect C. Golem effect D. Galatea effect Adil wants to get credit from the bank but bank can not approve credit to him because of past slow pay record. The bank manager and Adil meet and agree on a win-win solution that meets the need of both parties by involving a guarantee that will ensure payment if not made with in prescribed period. This is an example of A. Accommodating intention B. Distributive negotiation C. Integrative negotiation D. Compromising intention Path goal theory of leadership is developed by: A. None of above B. vroom and Yetton C. Henry fayol D. Robert House For More Help Contact What’s app 03224021365 Mr. Zaib is leading a Software development team. He always consults with his team members and uses their suggestions before taking any decision. This example depicts that Mr. Zaib is a: A. Supportive leader B. Achievement-Oriented leader C. Directive leader D. Participative leader The consequence of Referent and Expert power is ________ A. Compliance B. Commitment C. None of above D. Resistance The belief that “violence is wrong” is an evaluative statement. Such an opinion constitutes which of the following component of an attitude. A. Cognitive B. Behavioral C. Reflective D. Affective Which of the following is the most likely outcome of avoiding a conflict? A. Resentment will be build B. I win – You lose C. I win – You win D. Issue will be resurfaced in another show Which of the following is NOT true for charismatic leaders? A. They are willing to take high personal risk B. They have a vision and the ability to articulate the vision C. They have behavior that is unconventional D. They show consistency with their followers’ behaviors For More Help Contact What’s app 03224021365 All of the following are people factors that’s contributes to the development of the conflict EXCEPT: A. Needs and wants B. Management Culture C. Self-Concept D. Past experience Hafeez is 50 years old, extremely wealthy and works because he enjoys it. Which of the following do you think would motivate Hafeez the most? A. Greater discretion over his job B. More vacation time C. A greater sense of inner peace D. A high amount of remuneration Which of the following is NOT a conflict resolution technique? A. Generating additional resources B. Appointing a devil’s advocate C. Avoiding the conflict D. Exercising authoritative command Which of the following sources of power is identical to the authority? A. Expert power B. Referent power C. Information power D. Legitimate power The mental and physical capability to perform various tasks is called: A. Ability B. Perception C. Motivation D. Attitude For More Help Contact What’s app 03224021365 A neutral third party who facilitates a negotiated solution by using reasoning , persuasion and suggestion for alternatives is__________ A. Mediator B. BATNA C. Arbitrator D. Conciliator Reactive and protective behaviors designed to avoid action, blame, or change are termed as: A. Defensive behaviors B. Political behaviors C. Impression management D. Protectionism The tussle between manager finance and manager production due to not giving approval of some unnecessary expenditures is an example of which of the following conflict? A. Line staff conflict B. Diagonal conflict C. Vertical conflict D. Horizontal conflict In leader-follower dyad the individuals who belong to out-group have: A. None of the given B. Moderate quality relation C. Low quality relation D. High quality relation The influence due to some special skills and/or knowledge is referred as: A. Charismatic Power B. Expert Power For More Help Contact What’s app 03224021365  C. Information Power D. Referent Power Asad and Saad are working in a company. There occurs a conflict between the two due to different views on some decisions. Both are indulging in what type of conflict? A. Interpersonal Conflict B. Intergroup Conflict C. Interorganizational Conflict D. Person-role Conflict Resistance is the consequence of ___________ A. Referent power B. Coercive power C. Expert power D. Reward power An individual most likely to engage in political behavior would have all of the following except a/an : A. High need for power B. High charisma rating C. High ability to self monitor D. Internal locus of control In court rooms which conflict handling style mostly comes under observation? A. Avoiding B. Accommodating C. Competing D. Compromising For More Help Contact What’s app 03224021365 Mr. Hassan always let his subordinates to know about expectations from them; schedules work to be done and give specific guidance to do a certain task. He can be termed as: A. Directive leader B. Achievement-Oriented leader C. Supportive leader D. Participative leader The conflict that a mother feels between being a friend to their children and also being a disciplinarian explains which of the following type of conflict? A. Intergroup Conflict B. Interpersonal Conflict C. Interrole Conflict D. Intrarole Conflict The consequence of Legitimate and Reward power is_________ A. Compliance B. Commitment C. None of above D. Resistance Saad comes to you with a request for funds for a project. He reminds you that company policy supports his position. He is using the tactic of : A. Coalitions B. Consultation C. Pressure D. Legitimacy A structure that creates dual lines of authority and combines functional and product deparmentalization is known as: A. Matrix Structure B. Organic Structure For More Help Contact What’s app 03224021365  C. Simple Structure D. Mechanistic Structure The degree to which certain tasks are subdivided in separate jobs in an organization is referred as: A. Work Specialization B. Departmentalization C. Centralization D. Formalization In leader-follower dyad the individuals who belong to in-group have: A. None of the given B. High quality relation C. Moderate quality relation D. Low quality relation In the modern work world, where higher-level trust has been largely destroyed because of broken promises, it is likely to be replaced with which of the following type of trust? A. Reliance-based B. Knowledge-based C. Dependence-based D. Identity-based The basis by which jobs are grouped together is termed _____. A. Centralization B. Departmentalization C. Bureaucracy D. Specialization Which one of the following is not one of the primary ways to group jobs? A. Function For More Help Contact What’s app 03224021365  B. Product C. Skill D. Customer Which one of the following might not be a functional outcome of the conflict process? A. Relieves tensions B. Stimulates creativity C. Increases innovation D. Avoids risk Mr. Salman has the capacity to influence the behavior of his subordinates in such a way that they act according to the wishes of Mr. Salman. This influencing capacity can be termed as: A. Authority B. Power C. Dependency D. Commitment Which of the following departmentalization achieves economies of scale by placing people with common skills and orientations into common units? A. Process B. Functional C. Product D. Geographic The conflict-handling intention of avoiding is ________________ A. Unassertive and uncooperative B. Unassertive and cooperative C. Assertive and cooperative D. Assertive and uncooperative For More Help Contact What’s app 03224021365 A leader setting high goals, seeking perfection, emphasizing quality, showing confidence in subordinates and stressing pride in work, all these characteristics are related to which of the following class of leadership behaviors? A. Participative behavior B. Work facilitation behavior C. Achievement-oriented behavior D. Supportive behavior The actions taken in order to influence others for fulfillment of one’s personal goals without official sanctioning from organizations are referred as: A. Political Behavior B. Passive Behavior C. Assertive Behavior D. Emotional Behavior Which of the following is NOT related with Job Enlargement? A. Both vertical and horizontal B. All of the mentioned C. Vertical expansion D. Horizontal expansion Which of the following relationships best describes Deterrence base trust? A. Between two friends B. Boss and employee relationship C. Peer to peer relationship D. Father and Son relationship Which of the following is NOT a step in the negotiation process? A. Preparation and planning B. Process evaluation For More Help Contact What’s app 03224021365  C. Definition of ground rules D. Clarification and justification Why most organizations develop multiple suppliers rather than giving their business to only one? A. To reduce dependency B. To maximize power C. To increase knowledge and information D. To develop interdependence Some individuals promote their image by describing others with whom they are associated in a positive light. These individuals are using which of the following impression management technique? A. Conformity B. Flattery C. Self-promotion D. Association Trust and trustworthiness affect a leader’s access to: A. Persuasion and control B. Dedication and achievement C. Knowledge and cooperation D. Power and influence All of the following are the characteristics common to all organizations EXCEPT: A. Hierarchy of authority B. Division of labor C. Workplace Size D. Coordination of efforts All of the following are the possible outcomes of negotiation EXCEPT: A. Closure For More Help Contact What’s app 03224021365  B. Win-Lose C. Lose-Lose D. Win-Win The management of Chanab Corporation discovers that its market is clearly divided between very different types of clients, with different support needs. To respond to this market diversity, management will probably choose to which of the following type of departmentalization? A. Support B. Matrix C. Requirements D. Customer Emotional involvement in a conflict that creates anxiety, tension, and frustration or hostility is___________ A. Relationship conflict B. Felt conflict C. None of above D. Perceived conflict Transactional leadership is addressed by all of the following leadership theories EXCEPT: A. Fiedler's leadership model B. Path-goal theory C. The leader-participation model D. Transformational leadership theory A leadership model that focuses on employee‘s participation in decision making is: A. Vroom and Yetton Model B. Contingency Approach C. Path-Goal Model D. Leader member relationship Model For More Help Contact What’s app 03224021365 The unity-of-command principle states which of the following? A. An individual should be directly responsible to only one supervisor B. Managers should provide direction to employees in a unified fashion C. Managers should limit their control to a maximum of ten employees D. Employees should report directly to two supervisors to maintain task balance Which of the following refers to establish effective relationships with key people inside or outside an organization? A. Networking B. Lobbying C. Politicking D. Interest group Which kind of strategy to conflict is “Collaborating?” A. I win – You win B. None of above C. I win – You lose D. I lose – You lose Which kind of strategy to conflict is “Compromising?” A. Sharing occur between parties. B. Accept solution that incompletely satisfy goals. C. All of above D. Ready to give up something. The conflict process has _______ stages. A. Three B. Five For More Help Contact What’s app 03224021365  C. Four D. Six Which of the following is true for human relations view of conflict? A. Conflict brings life and creativity B. Conflict is bad and should be avoided C. We should accept conflict D. Conflict should be encouraged and managed Which kind of strategy to conflict is “Competing"? A. None of above B. I win – You lose C. I win – You win D. I lose – You lose Which of the following relates with traditional view of conflict? A. Conflict is bad and should be avoided B. Conflict brings life and creativity C. Conflict is a natural occurrence D. Conflict should be encouraged and managed All of the following are the factors that affect perception EXCEPT: A. The situation B. The receiver C. The perceiver D. The target The conflict that occurs within an individual is known as: A. Intra-personal conflict B. Inter-organizational conflict C. Inter-group conflict D. Inter-personal conflict For More Help Contact What’s app 03224021365 Which of the following is NOT a drawback of a narrow span of control? A. Supervisors may lose control of their employees B. It takes more time in decison making C. It encourages overly tight supervision D. It makes vertical communication more complex Which of the following type of leader is likely to have the most profound effect on his or her followers? A. Transactional B. Transformational C. Educational D. Directive The Organizational structure characterized by clear chain of command, narrow spans of control and direct supervision is called: A. Mechanistic Structure B. Organic Structure C. Divisioanl Structure D. Matrix Structure The conflict that occurs between different individuals within an organization is termed as: A. Intra-personal conflict B. Inter-personal conflict C. Inter-group conflict D. Inter-organizational conflict A deliberate attempt to develop a desirable positive and favorable image which may or may not be accurate is known as: A. Relations Management B. Organizational Management C. Impression Management D. Personal Management For More Help Contact What’s app 03224021365 A leader setting high goals, seeking perfection, emphasizing quality, showing confidence in subordinates and stressing pride in work, all these characteristics are related to which of the following class of leadership behaviors? A. Supportive behavior B. Achievement-oriented behavior C. Participative behavior D. Work facilitation behavior Personal characteristics of subordinates and the environment pressure, the two situational factors, are described in which of the following contingency theories of leadership? A. Iowa leadership studies B. Path-goal theory C. Fiedler’s contingency model D. Ohio state leadership studies The tussle between manager finance and manager production due to not giving approval of some unnecessary expenditures is an example of which ofthe following conflict? A. Line staff conflict B. Vertical conflict C. Diagonal conflict D. Horizontal conflict The two general approaches to bargaining are known as: A. Affective and reflective B. Distributive and integrative C. Emotional and rational D. Formal and informal For More Help Contact What’s app 03224021365 Celebrities are paid millions of dollars to endorse products in commercials because the advertisers believe the celebrities have which of the following power? A. Coercive B. Legitimate C. Referent D. Expert The categories of causes or sources of conflict include all of the following EXCEPT: A. Personal variables B. Group interaction C. Communication D. Structure A stage in negotiation process when both parties have to explain and educate each other on the issues, why they are important, and how they reach on initial demands is __________________ A. Closure and implementation B. Preparation and planning C. Bargaining and problem solving D. Clarification and justification A person who can fire or demote people, dock their pay or give punishment to others, have which of the following power? A. Coercive power B. Referent power C. Expert power D. Reward power Whenever Ali faces any conflict with his class fellows, he always tries to satisfy his interests, regardless of its impact on other class mates. For More Help Contact What’s app 03224021365 Which conflict handling style described above? A. Avoiding B. Accommodating C. Competing D. Compromising Which of the following statements is true pertaining to the role of personality traits in negotiations? A. Individuals with an internal locus of control are better negotiators B. Extroverts are less effective negotiators than introverts C. Competent individuals make excellent negotiations D. Charming personalities quickly resolve the conflicts The process through which we attempt to determine the causes of others’ behavior is referred as: A. Attribution B. Perception C. Attitude D. Affect Question No:1 (Marks:1) Vu-Topper RM All of the following are the consequences of power EXCEPT: A. Compliance B. Acceptance C. Commitment D. Resistance Question No:2 (Marks:1) Vu-Topper RM Ms. Sana is believed to be a very friendly leader, always showing her concern for the needs of the employees. It is an example of which of the following types of leaders? A. Supportive leader For More Help Contact What’s app 03224021365  B. Participative leader C. Directive leader D. Achievement-Oriented leader Question No:3 (Marks:1) Vu-Topper RM Which of the following strategy will help you to avoid moving from arguments to aggression in any disagreement or conflict? A. Accommodating B. Avoiding C. Centering arguments on issues rather than on personalities. D. None of above Question No:4 (Marks:1) Vu-Topper RM All of the following are the individual factors that contribute to political behavior in organizations EXCEPT: A. Expectation of success B. Zero-Sum allocation C. Need for power D. Internal locus of control Question No:5 (Marks:1) Vu-Topper RM Which of the following is NOT the function of communication? A. Control B. Emotional Expression C. Satisfaction D. Information Question No:6 (Marks:1) Vu-Topper RM Zahid is undergoing a great deal of stress at his job. Zahid performs several duties during the course of a day and finds that the accomplishment of one duty directly competes or interferes with the For More Help Contact What’s app 03224021365 successful accomplishment of another duty. It can be said that Zahid is most probably experiencing: A. Role conflict B. Personal conflict C. Role ambiguity D. Relationship conflict Question No:7 (Marks:1) Vu-Topper RM All of the following are the traits of a manager EXCEPT: A. Administration B. Control C. Maintenance D. Challenging Status Quo Question No:8 (Marks:1) Vu-Topper RM All of the following are the steps involved in the process of negotiation EXCEPT: A. Definition of ground rules B. Monitoring and Evaluation C. Clarification and Justification D. Preparing and planning Question No:9 (Marks:1) Vu-Topper RM A communication network in which rigid and formal flow of information is followed from one group member to another is known as ______________ A. Wheel network B. None of above C. All-Channel network D. Chain network Question No:10 (Marks:1) Vu-Topper RM For More Help Contact What’s app 03224021365 A manager’s powers derived from his/her formal position in the organizational hierarchy can be referred as: A. Expert power B. Coercive power C. Legitimate power D. Referent power Question No:11 (Marks:1) Vu-Topper RM Over a dispute in a remote village, there occurred a bloody war that claimed the lives of many people from both sides and the feud is still intact. It is an example of: A. Win-Win B. Lose-Lose C. None of the given options D. Win Lose Question No:12 (Marks:1) Vu-Topper RM Which of the following leadership model integrates the expectancy theory of motivation with the Ohio State leadership research? A. Leader-member exchange B. Contingency C. Path-goal D. Leader-participation Question No:13 (Marks:1) Vu-Topper RM While managing political behaviors in organization, the manager requires to discourage: A. Self interest B. Negotiation C. Relationships D. Dialogue Question No:14 (Marks:1) Vu-Topper RM For More Help Contact What’s app 03224021365 Mr. Ali is a salesperson in XYZ Company, he tells his boss: “Mr. Saad worked unsuccessfully for 3 years to try to get that account; I sewed it up in six months. I am the best closer this company has".Which impression management technique has described above? A. Favors B. Self-Promotion C. Conformity D. Flattery Question No:15 (Marks:1) Vu-Topper RM The belief that leader must maintain an ongoing minimum level of conflict, which keep the group viable, creative and self –critical. Interactionist view Question No:16 (Marks:1) Vu-Topper RM Which of the following sources of power leads to resistance? Coercive Power Question No:17 (Marks:1) Vu-Topper RM Which path-goal leadership style leads to greater satisfaction when tasks are ambiguous or stressful? A. Directive B. Supportive C. Participative D. Reactive Question No:18 (Marks:1) Vu-Topper RM Which of the following techniques most restricts discussion or interpersonal communication during the decision-making process? A. Formal process B. Brainstorm C. Electronic meeting D. Nominal group For More Help Contact What’s app 03224021365 Question No:19 (Marks:1) Vu-Topper RM Which theory explains leader follower dyad? A. Leader member relationship theory B. Vroom and Yetton Model C. Contingency theory D. Charismatic theory of leadership Question No:20 (Marks:1) Vu-Topper RM The degree to which jobs are standardized within an organization is referred as: A. Centralization B. Specialization C. Formalization D. Decentralization Question No:21 (Marks:1) Vu-Topper RM Which of the following leadership is based on leaders’ shifting the values, beliefs and needs of their followers? A. Charismatic leadership B. Transactional leadership C. Transformational leadership D. Visionary leadership Question No:22 (Marks:1) Vu-Topper RM Which leadership style involves a leader giving employees something they want in return for something the leader wants? A. Transactional Leadership B. Charismatic Leadership C. Transformational leadership D. None of the given Question No:23 (Marks:1) Vu-Topper RM For More Help Contact What’s app 03224021365 Which of the following is the most important criterion in determining whether conflict is functional or dysfunctional? A. Absenteeism levels B. Performance C. Overall morale D. Turnover rates Question No:24 (Marks:1) Vu-Topper RM Which of the following types of teams would most likely empower its team members to make work-related decisions? Self-managed Question No:25 (Marks:1) Vu-Topper RM There are ________ sources of power. Six Question No:26 (Marks:1) Vu-Topper RM A plant manager who organizes the plant by separating engineering, accounting, manufacturing, personnel, and purchasing into departments is practicing which of the following type of departmentalization? Functional Question No:27 (Marks:1) Vu-Topper RM Your physician has advised you to take a series of medications. You comply because of his _________power. A. Formal B. Legitimate C. Expert D. Referent Question No:28 (Marks:1) Vu-Topper RM A view which focuses that conflict is natural and inevitable outcome in any group is: For More Help Contact What’s app 03224021365 Human relations view Question No:29 (Marks:1) Vu-Topper RM Which of the following is a conflict stimulation technique? Bringing in outsiders Question No:30 (Marks:1) Vu-Topper RM Assigning someone the role of critic refers to which of the following term? A. Focus group B. Arbitrator C. Mediator D. Devil advocate Question No:31 (Marks:1) Vu-Topper RM If a job is highly formalized, it would NOT include which of the following? High employee job discretion Question No:32 (Marks:1) Vu-Topper RM The number of subordinates a manager can effectively and efficiently direct in an organization is known as: A. Span of Control B. Unity of Command C. Authority D. Chain of Command All of the following are the characteristics of distributive bargaining EXCEPT: A. Get as much as of the pie B. Congruent C. Win/lose D. I can’t move from this point For More Help Contact What’s app 03224021365 A leader who sets challenging goals and also expects his/her employees to perform at highest level is known as: A. Achievement-Oriented leader B. Participative leader C. Directive leader D. Supportive leader All of the following are characteristics of trait theories of leadership EXCEPT: A. Job relevant knowledge B. Self Confidence C. Intelligence D. Employee Orientation Which of the following is NOT an organizational factor that contributes to political behavior in an organization? A. Zero-sum allocation B. Need for power C. Low trust D. Role ambiguity Leaders achieve goals, and power is: A. A strong influence on leaders’ goals B. A goal in and of itself C. A means of achieving goals D. Usually used by poor leaders Which of the following departmentalization can be considered necessary in an organization where the company’s products fall into several categories with very different production methods for each category? A. Production B. Process For More Help Contact What’s app 03224021365  C. Customer D. Matrix Question No:1 (Marks:1) Vu-Topper RM When your superior offers you a pay raise if you will perform additional work beyond the requirements of your job, he/she is exercising which of the following power? A. Referent B. Coercive C. Reward D. Personal REF. Reward power Obtaining compliance with promised or actual rewards For More Help Contact What’s app 03224021365 Question No:33 (Marks:1) Vu-Topper RM Which of the following best describes supportive leadership style of path-goal theory? Leader asks for suggestions Leader sets challenging goals Leader shows concern for subordinates Leader gives directions REF. Path-Goal Theory The supportive leader is friendly and shows concern for the needs of followers Question No:34 (Marks:1) Vu-Topper RM ABC Company created task force containing employees from across departments for completion of an important project. It is an example of: Virtual Teams Self-Managed Work Team Cross-Functional Team Problem-Solving Team REF. Cross-Functional Teams A task force is really nothing other than a temporary cross-functional team Question No:35 (Marks:1) Vu-Topper RM Equity theory was developed by: McClelland Abraham Maslow Clay Alderfer J. Stacy Adams REF. Equity Theory For More Help Contact What’s app 03224021365 J. Stacy Adams developed equity theory, Question No:36 (Marks:1) Vu-Topper RM The Fiedler model proposes: Changing the leader Changing the situation Matching leaders and situations Changing the employees REF. Fiedler contingency model The first comprehensive contingency model for leadership was developed by Fred Fiedler.the Fiedler contingency model proposes that effective group performance depends on proper match between the leader s style and the degree to which the situation gives control to the leader Question No:37 (Marks:1) Vu-Topper RM Self-managed teams are typically comprised of how many members? 2-5 5-10 10-15 Over 100 REF. Self-Managed Work Teams These groups of employees (typically 10–15 in number) perform highly related or interdependent jobs and take on many of the responsibilities of their former supervisors Question No:38 (Marks:1) Vu-Topper RM The theory which attempts to determine whether an individual's behavior is internally or externally caused is called: Attribution Theory Contingency Theory For More Help Contact What’s app 03224021365 Expectancy Theory Path-Goal Theory REF. Attribution theory suggests that when we observe an individual’s behavior, we attempt to determine whether it was internally or externally caused. Question No:39 (Marks:1) Vu-Topper RM Mr. Ahmed is influenced by Mr. Ali because he is attractive and has desirable resources or personal characteristics. Which of the following sources of power is exhibited by Mr. Ali? Legitimate power Coercive power Reward power Referent power Ref. Referent power. Referent power is based on identification with a person who has desirable resources or personal traits. Question No:40 (Marks:1) Vu-Topper RM Which of the following is NOT one of the stages of Group Development: Storming Forming Meeting Performing REF. Stages of Group Development Forming Storming Norming Performing For More Help Contact What’s app 03224021365 Adjourning Question No:41 (Marks:1) Vu-Topper RM ALL of the following are perception shortcuts EXCEPT: Projection Stereotyping Consensus Halo effect REF. Frequently Used Shortcuts in Judging Others Selective Perception Halo Effect Contrast Effects Projection Stereotyping Question No:42 (Marks:1) Vu-Topper RM The application of negative consequences or the withdrawal of positive consequences to reduce the likelihood of repeation of that same behavior is known as: Punishment Negative Reinforcement Positive Reinforcement Rewards REF. Punishment The administration of negative consequences or the withdrawal of positive consequences to reduce the likelihood of repeating the behavior in similar settings Question No:43 (Marks:1) Vu-Topper RM Robert Katz identified three essential skills that managers need to have in order to reach their goals. What are these skills? For More Help Contact What’s app 03224021365 Technical, decisional and interpersonal Technical, human, and conceptual Interpersonal, informational and decisional Conceptual, communication and networking REF. Management Skills Robert Katz has identified three essential management skills: technical, human, and conceptual Question No:44 (Marks:1) Vu-Topper RM A national culture characteristic describing the extend to which a society feels threatened by uncertain and ambiguous situation and tries to avoid them is called________________ Short Term Orientation Long Term Orientation Uncertainty Avoidance Performance Orientation REF. Uncertainty Avoidance A national culture characteristic describing the extend to which a society feels threatened by uncertain and ambiguous situation and tries to avoid them Question No:45 (Marks:1) Vu-Topper RM Difficulty in expressing emotions by an individual and understanding other's emotions is termed as: Anemia Thalassemia Alexithymia Myopia REF. Some people have difficulty in expressing their emotions and understanding the emotions of others. Psychologists call this For More Help Contact What’s app 03224021365 alexithymia. Question No:46 (Marks:1) Vu-Topper RM Positive Mood includes all the following feelings EXCEPT: Excitement Enthusiasm Hostility Overjoy REF. When workers are in positive moods, they feel exited, enthusiastic, active, strong, peppy, or elated. When workers are in negative moods, they feel distressed, fearful, scornful, hostile, jittery, or nervous Question No:47 (Marks:1) Vu-Topper RM The tendency to be sociable,outspoken and friendly is known as Openness to Experience Self Monitoring Extroversion Introversion Question No:48 (Marks:1) Vu-Topper RM Which of the following is NOT an individual factor related to political behavior? Organizational investment Perceived job alternatives Zero-sum reward practices Level of self-monitoring Question No:49 (Marks:1) Vu-Topper RM Mr.Fahad's one day salary was deducted because of his uninformed leave, as he was already warned about this behavior. It is an example of which method of shaping behaviors? For More Help Contact What’s app 03224021365 Reinforcement Positive Reinforcement Punishment Negative Reinforcement Question No:50 (Marks:1) Vu-Topper RM Values are important to organizational behavior because they: A. Are considered as an integral part of culture B. Help to understand the attitudes and motivation C. Form the supporting foundation for the study of ethics D. Allow the study of alignment of organizational policies Question No:51 (Marks:1) Vu-Topper RM Asifa telephones her mother to inform that she will come late from college because of late practical. In this communication process, telephone is the: A. Receiver B. Medium C. Message D. Decoder Question No:52 (Marks:1) Vu-Topper RM Mr. Ehsan, Manager ABC Company found that skills of workers and machinery used by them as compared to the competitors in the market are obsolete within a year, which type of challenge ABC Company is facing? A. Globalization and Culture B. High Quality and Low Quality C. Rapid Pace of Change D. Multiple Stakeholders Question No:53 (Marks:1) Vu-Topper RM Decrease in tenure can increase A. Innovation For More Help Contact What’s app 03224021365  B. Productivity C. Creativity D. Absenteeism Question No:54 (Marks:1) Vu-Topper RM What is the relationship between what one perceives and objective reality? A. They are the same B. They cannot be the same C. They are rarely if ever the same D. They can be substantially different Question No:55 (Marks:1) Vu-Topper RM Every cricketer of Pakistan values the advice of Wasim Akram. He has which of the following power? A. Expert power B. Legitimate power C. Coercive power D. Reward power Question No:56 (Marks:1) Vu-Topper RM Political behaviors usually ____________________. A. Are counterproductive to individual goals B. Are seen only in large organizations C. Are expected as part of each job requirement D. Lie outside of an individual’s specified job requirements Question No:57 (Marks:1) Vu-Topper RM Manager praised Mr. Waqar for best performance and announced bonus of Rs.8000 for him. This is an example of which method of shaping behavior? A. Negative Reinforcement B. Positive Reinforcement C. Punishment For More Help Contact What’s app 03224021365  D. Extinction Question No:58 (Marks:1) Vu-Topper RM Which one of the following is NOT implied in the definition of power? A. Influence B. Potential C. Dependency D. Actualization Question No:59 (Marks:1) Vu-Topper RM Questionnaire is used in which of the following OD techniques for bringing change? A. Team Building B. Survey Feedback C. Sensitivity Training D. Process Consultation Survey feedback: One tool for assessing attitudes held by organizational members, identifying discrepancies among member perceptions, and solving these differences is the survey feedback approach. A questionnaire is usually completed by all members in the organization or unit Question No:60 (Marks:1) Vu-Topper RM Which of the following is consistent with efforts to reduce costs, speed up decision making, increase flexibility, and empower employees. A. Wider span of control B. Narrow span of control C. Matrix structures D. Simple structures For More Help Contact What’s app 03224021365 Wide spans of control are consistent with managers' efforts to reduce costs, speed up decision making, increase flexibility, get closer to customers, and empower employees. Question No:61 (Marks:1) Vu-Topper RM Which of the following can be used in shaping behavior? A. Positive reinforcement B. Diminishment C. Reaction D. Manipulation Question No:62 (Marks:1) Vu-Topper RM A permanent change which occurs in the behavior due to experience is known as A. Ability B. Learning C. Motivation D. Knowledge Learning: A relatively permanent change in the behavior occurring as a result of experience. Question No:63 (Marks:1) Vu-Topper RM The two parties eventually agree to ask Mr. Qureshi, an attorney and trusted friend, to help them informally to solve their problem. Mr Qureshi is playing which of the following role? A. Mediator B. Arbitrator C. Conciliator D. Consultant Question No:64 (Marks:1) Vu-Topper RM For More Help Contact What’s app 03224021365 Which of the following source of power depends on fear? A. Coercive power B. Reward power C. Referent power D. Expert power Coercive Power: The coercive power base is being dependent on fear. Question No:65 (Marks:1) Vu-Topper RM Miss Manaal, HR Executive of XYZ company, rejected all those candidates who graduated from ABCUniversity. It is an example of: A. Projection B. Selective Perception C. Stereotyping D. Halo effect Question No:66 (Marks:1) Vu-Topper RM Today’s managers understand that the success of any effort at improving quality and productivity must include _____. Quality management programs Customer service improvements Employee’s participation Manufacturing simplification Question No:67 (Marks:1) Vu-Topper RM Which of the following leadership behaviors are identified by the path- goal theory? A. Supportive, employee-oriented, laissez-faire and participative B. Achievement-oriented, supportive, humanistic, and directive C. Participative, achievement-oriented, directive, and supportive D. Directive, participative, supportive, and laissez-faire Question No:68 (Marks:1) Vu-Topper RM In which stage of the conflict process does conflict become visible? For More Help Contact What’s app 03224021365  A. Illumination B. Intentions C. Behavior D. Cognition Question No:69 (Marks:1) Vu-Topper RM What sort of goals does Management By Objectives (MBO) emphasize? A. Tangible, verifiable and measurable B. Achievable, controllable and profitable C. Challenging, emotional and constructive D. Hierarchical, attainable and effective Question No:70 (Marks:1) Vu-Topper RM Which of the following would be least likely to pose a barrier to cross- cultural communications? A. Tone difference B. Word connotations C. Political correctness D. Differences among perceptions Question No:71 (Marks:1) Vu-Topper RM ____________ refers to the network of personal and social relations that is developed spontaneously between people associated with each other. Formal organization Informal organization Business organization Government organization Question No:72 (Marks:1) Vu-Topper RM The cognitive process through which an individual selects, organizes but misinterprets environmental stimuli is known as_________ A. Perception For More Help Contact What’s app 03224021365  B. Projection C. Selective Perception D. Mis-Perception Question No:73 (Marks:1) Vu-Topper RM The more consistent a behavior, the more the observer is inclined to ___. A. Attribute it to interpretation B. Attribute it to internal causes C. Attribute it to consensus D. Attribute it to external causes Question No:74 (Marks:1) Vu-Topper RM People with which type of personality trait commonly make poor decisions because they make them too fast? A. Type As B. Type Bs C. Self-monitors D. Extroverts Question No:75 (Marks:1) Vu-Topper RM Which of the following is an environmental force that shapes personality? A. Gender B. Height C. Brain size D. Experience Question No:76 (Marks:1) Vu-Topper RM Factors other than satisfaction that impact one’s decision to leave a current job include all of the following EXCEPT: A. Labor market conditions For More Help Contact What’s app 03224021365  B. Length of tenure with the organization C. Expectations about alternative job opportunities D. Organizational citizenship behavior Question No:77 (Marks:1) Vu-Topper RM Hanif is dissatisfied with his job but believes that his supervisor is a good man who will do the right thing. Hanif has decided that if he just waits, conditions will improve. Henry’s approach to this problem is termed as: A. Exit B. Voice C. Loyalty D. Neglect Question No:78 (Marks:1) Vu-Topper RM Sadaf has a low absenteeism rate. She takes responsibility for his health and has good health habits. She is likely to have a(an): A. Internal locus of control B. External locus of control C. Core locus of control D. High emotional stability level Question No:79 (Marks:1) Vu-Topper RM Which of the following theory is proposed by Clayton Alderfer? A. Theory X and Theory Y B. Hierarchy of Needs C. ERG Theory D. Theory Z Question No:80 (Marks:1) Vu-Topper RM When a bank robber points a gun at a bank employee, his base of power is: A. Coercive For More Help Contact What’s app 03224021365  B. Punitive C. Positional D. Authoritative Question No:81 (Marks:1) Vu-Topper RM Which of the following helps explain the current popularity of teams? Teams _____. are a way to better utilize employee talents Question No:82 (Marks:1) Vu-Topper RM Which of the following qualities is not found in work groups? Synergy Question No:83 (Marks:1) Vu-Topper RM _____ results in a level of performance that is greater than the sum of the individual inputs. Synergy Question No:84 (Marks:1) Vu-Topper RM Which is not one of the most common types of teams? Interdepartmental Question No:85 (Marks:1) Vu-Topper RM Which type of team meets to discuss ways to improve quality, efficiency, and the work environment? problem-solving Question No:86 (Marks:1) Vu-Topper RM Which of the following types of teams would most likely empower its team members to make work-related decisions? self-managed Question No:87 (Marks:1) Vu-Topper RM For More Help Contact What’s app 03224021365 _____ teams are made up of employees from about the same hierarchical level. cross-functional Question No:88 (Marks:1) Vu-Topper RM Which of the following conflicts are almost always dysfunctional? A. Task B. Relationship C. Personal D. Process Question No:89 (Marks:1) Vu-Topper RM Which of the following is a conflict stimulation technique? bringing in outsiders Visit My YouTube Channel For Subjective and More Important Files Channel Name = #VuTopperRM For More Help Contact What’s app 03224021365