Lesson 4 - Repair And Termination PDF

UNIT 8: LESSON 4 REPAIR AND TERMINATION  LEARNING OBJECTIVE Identify the different types of communication strategies. Use topic control and topic shifting in discussions. Identify the different types of violations that may be committed in conversations Employ solutions to repair or termina...

UNIT 8: LESSON 4 REPAIR AND TERMINATION  LEARNING OBJECTIVE Identify the different types of communication strategies. Use topic control and topic shifting in discussions. Identify the different types of violations that may be committed in conversations Employ solutions to repair or terminate discussions when violations are committed Repair and termination are communication strategies used to fix violations in various communication situations. Repair was first defined by Schegloff, Jefferson, and Sacks (1977) as the set of practices whereby a participant interrupts the ongoing course of action to attend to possible trouble in speaking, hearing, or understanding the talk. Termination, on the other hand, refers to the participants’ use of expressions to end the conversation.  TYPES OF REPAIR Self-initiated self-repair This type of repair is initiated and fixed by the speaker of the trouble source. This is often carried out when the speaker corrects himself or herself or when he or she cannot find the right word but then is able to find it after a short pause.  TYPES OF REPAIR Other-initiated self-repair This type of repair is initiated by another participant but is fixed by the speaker of the trouble source. This typically occurs when another participant could not hear the speaker or has misunderstood the speaker.  TYPES OF REPAIR Self-initiated other-repair This type of repair is initiated by the speaker of the trouble source but is fixed by another participant. Often, this happens when the speaker could not find the right word or phrase and another participant supplies it in the conversation.  TYPES OF REPAIR Other-initiated other- repair This type of repair is both fixed and initiated by another participant. This usually occurs when the speaker misarticulated something or says wrong information, which prompts another participant to correct him or her.  GUIDELINES TO REPAIR AND TERMINATE IN A CONVERSATION Recognizing the violation is the first step to repairing a a. conversation. When a participant interrupts or overlaps, the main speaker should recognize this situation and address it briefly. For example, the speaker can say, “I appreciate your input. Let’s discuss that once we are done addressing this particular topic.” Shifting back to the main topic is the next step after b. recognition. One may use verbal cues such as anyway, going back, or as I was saying.  Asking leading questions are necessary to let other c. participants know that they have returned to the original topic. Yes-no questions are usually used to confirm understanding among members. After disregarding unnecessary topics or once the participants d. have said what they want to say at that time, the conversation may already be terminated. This can be done by taking a break, rescheduling the discussion, or by simply using statements that signal the end of the interaction. THANK YOU FOR LISTENING! 6