Lesson 3: Local and Global Communication in Multicultural Settings PDF

Lesson 3 Local and global communication in multicultural settings 1 Learning Outcomes Use culturally appropriate terms, expressions, and images; Uphold cultural values and intercultural awareness and sensitivity in communicating [sic] ideas; What is culture?  Cu...

Lesson 3 Local and global communication in multicultural settings 1 Learning Outcomes Use culturally appropriate terms, expressions, and images; Uphold cultural values and intercultural awareness and sensitivity in communicating [sic] ideas; What is culture?  Culture is … ◂ Culture is a person’s heritage and world view. ◂ Culture is the way a group of people agree to be. ◂ Culture is the customs and civilization of a particular group of people. Culture is … ◂ Culture is the way we live, the way we behave our beliefs, values and customs. ◂ Culture is a binding force that enables a group of people to identify themselves ‘us’ ◂ Culture is the way we do things round here.  Dimension of Culture Uncertainty Indulgence Individualis Avoidance vs m vs Index Restraint Collectivism (high vs low) Power Distance Masculinity Long- Index vs Versus (high vs low) Femininity Short-Term Orientation Hofstede's Six Dimensions of Culture 6 What is Cultural Understanding? 7  Cultural Understanding is … ◂ Influences our personal preference in communication style and continue to influence our perception of others throughout our life 8 Multicultural, Cross-Cultural, Intercultural 9 Multicultural … ◂ refers to how a group or team is composed, in a particular group that is made up of people with different nationalities 10 Cross-Cultural … ◂ a comparison and contrast between two cultural groups Intercultural … ◂ happens when the two (or more) culturally-different groups come together, interact and communicate Intercultural Communication … ◂ a symbolic, interpretative, transactional, contextual process,” which implies the engagement of culturally-different people (Myron W. and Koester, 1993) Cross-Cultural Communication … ◂ the study of a particular idea or concept within many cultures…in order to compare one culture to another (Myron W. and Koester, 1993) 13  Intercultural Communication Ethics and Competence 14 Intercultural Communication Ethics and Competence … ◂ Demonstrate your willingness to meet others at least halfway by learning a few phrases in their language. ◂ Talk to people who know the culture about common traps and problems. ◂ Adapt your behavior, and don’t always expect others to adapt to you. 15 Intercultural Communication Ethics and Competence … ◂ Check your understanding and that of others. ◂ Don’t be afraid to apologize. ◂ Reflect on your experience. 1 Barriers to Intercultural Communication 17 Barriers to Intercultural Communication … ◂ Anxiety ◂ Assuming similarity instead of differences ◂ Ethnocentrism ◂ Stereotypes and prejudice 18 Issues in Inter- and Cross-Cultural Communication 19  Issues GENERALIZATIONS STEREOTYPES PERCEPTION - Patterns of - Cultural - Highly communication norms applied susceptible to used by most everyone on a both personal people in any group in a rigid and cultural cultural group manner experiences 20 Questions to answer ◂ What are some examples of cultural conflicts which are currently arising in the society, whether online or physical? ◂ How can we fight stereotyping? ◂ How can we use the dimensions of culture in multi-cultural setting? ◂ Why do you think communication is adjusting depending to the cultural status of people? 21 Thanks! 22