Indian Railways - Admission to Platforms and Carriage of Passengers PDF

11/21/24, 3:03 PM CHAPTER III ADMISSION TO PLATFORMS AND CARRIAGE OF PASSENGERS 301 CHAPTER III ADMISSION TO PLATFORMS AND CARRIAGE OF PASSENGERS 301. Admission to station...

11/21/24, 3:03 PM CHAPTER III ADMISSION TO PLATFORMS AND CARRIAGE OF PASSENGERS 301 CHAPTER III ADMISSION TO PLATFORMS AND CARRIAGE OF PASSENGERS 301. Admission to station platforms.—As a rule, only bona fide passengers holding proper tickets or other authority should be admitted to station platforms but Station Masters have discretion to admit a limited number of persons who are not bona fide passengers. 302. (a) At stations supplied with platform tickets, no one other than a bona fide passenger will be allowed to the platform without a platform ticket or platform pass/permit. The issue of platform tickets should, however, be limited to the capacity of the platform accommodation. Note.—(i) Free platform passes or permits are issued to staff of certain Government Departments including the Posts and Telegraphs Department, Military Police, Civil Police, Government Railway Police, officials of Excise Department on duty and Sewa Samiti and Boy Scouts Organizations and to certain railway contractors and their staff. (ii) Commissioned Officers or N.C.Os. (including a Medical Officer and/or Station Staff Officer and his clerk) provided with instructions for the reception or despatch of a party of military personnel by rail may be allowed on the station platform without purchasing platform tickets. Such Officers or N.C.Os. will be in uniform and on demand by the railway staff produce instructions as to their authority for the non-purchase of platform tickets. (iii) Railway staff on duty, Civil, Military and Government Railway Police in uniform. Railway Mail Service staff in uniform or with tokens, licensed porters, vendors and their authorized helpers in uniforms, private servants of railway staff on duty, and handling contractors and hamals should be admitted to platform without platform tickets, passes or permits. (b) At stations not supplied with platform tickets, persons wishing admittance to the platform to see or meet friends travelling by trains may be admitted free, if the Station Master is satisfied that their business is bona fide. (c) A platform ticket or platform pass/permit does not entitle the holder to remain in any carriage or compartment. 303. Passengers crossing station lines.—At stations where no over bridges or subways are provided, passengers must use ends of the platform for moving from one platform to another. In no circumstances should passengers be permitted to cross railway lines without adequate precautions being taken for their safety. 304. Removal of beggars or other unauthorized persons from platform.— Begging and solicity for alms, subscriptions and charities in any part of railway premises is strictly prohibited. Similarly, hawking or selling of any article whether on any train, station platform or premises or canvassing for any custom, unless permitted under a proper licence, is expressly forbidden. Any person, irrespective of whether he is, or is not, in possession of a pass or a ticket authorizing him to be on the said premises, found contravening these orders must be removed from railway premises immediately. When persuasive methods fail, the assistance of the Railway Protection Force or Government Railway Police should be sought for removing such persons from railway premises, or for prosecuting them under section 144 of The Railways Act, as the situation may call for. 305. Accommodation of passengers.—Guards, Conductors, Station Masters and Reservation Clerks in the case of large station, are responsible for seeing that upper and lower class passengers who have reserved their berths/seats in advance in compartments/carriages are properly accommodated. In the case of compartments/carriages which are not reserved, Guards, Conductors, Ticket Collectors and Station Masters should see that passengers are not inconvenienced in finding accommodation in them. 306. Passengers refusing to vacate seats, berths or compartments already reserved for other passengers.—(a) If a passenger occupies a seat, berth or a compartment reserved for another passenger and refuses to vacate it, he should be tactfully approached and an endeavour made to persuade him to vacate the same. These efforts failing, the staff should inform the offending passenger that he has committed an offence under sub- section (1) of section 155 of the Railways Act, which reads as under— https://indianrailways.gov.in/railwayboard/uploads/codesmanual/CommManual-I/ComercialManualCh3_data.htm#301 1/15 11/21/24, 3:03 PM CHAPTER III ADMISSION TO PLATFORMS AND CARRIAGE OF PASSENGERS 301 "Section 155 (1)—If any passenger— (a) having entered a compartment wherein no berth or seat has been reserved by a railway administration for his use, or (b) having unauthorizedly occupied a berth or seat reserved by a railway administration for the use of another passenger, refuses to leave it when required to do so by any railway servant, authorised in this behalf, such railway servant may remove him or cause him to be removed with the aid of any other person, from the compartment, berth or seat, as the case may be, and he shall also be punishable with the fine which may extend to five hundred rupees." (c) If the offending passenger still persists, the staff should, if necessary, call upon the Government Railway Police to take necessary action in getting the reserved accommodation vacated. 307. Passengers obstructing the entry of others into compartment.—If a passenger obstructs entry of another into a compartment where accommodation is available, and continues to cause obstruction after due warning has been given, the Station Master may, if necessary, report the matter to the Police for taking action under sub-section (2) of section 155 of the Railways Act which reads as under— "Section 155 (2)—If any passenger resists the lawful entry of another passenger into a compartment not reserved for the use of the passenger resisting, he shall be punishable with fine which may extend to two hundred rupees". 308. Passengers not permitted to travel in higher class than that for which fares have been paid.— Passengers must not be permitted to travel in, or be put into, a higher class than that for which fares have been paid except in accordance with tariff rules, nor must a higher class of carriage or compartment be demoted as available for use by passengers holding lower class tickets unless permitted by a competent authority. 309. Reserved accommodation for females.—Every railway administration shall, in every train carrying passengers, earmark for the exclusive use of females, one compartment or such number of berths or seats as the railway administration may feel fit. Carriages and compartments reserved for females must not be allowed to be occupied by men. Such carriages or compartments, when not being used by females must be kept locked by Guards of trains. Station Masters at intermediate stations must see that none but female passengers get into females reserved carriage or compartment Boys under twelve years of age, however, may travel in a female reserved compartment when accompanying female passengers. Occupation of ladies compartment by ladies, is optional not compulsory and if any lady passenger prefers to travel in a general compartment, she may be permitted to do so. 310. At stations where lady Ticket Collectors are posted, it is their duty to especially interest themselves in accommodating lady passengers. At stations where lady Ticket Collectors are not posted, the staff are warned that lady passengers are not to be interfered with more than is consistent with duty. Male Travelling Ticket Examiners are strictly forbidden to enter carriages or compartments reserved for ladies on any pretext whatsoever. 311. Military personnel entering compartments reserved for females.— Military personnel found entering compartments/carriages reserved for females should be politely prevented from entering such compartments/carriages and advised to travel in a general compartment on the train, pointing out at the same time that occupation of females compartment by male passengers is strictly forbidden and is an offence under section 162 of the Railways Act. Should the staff encounter difficulties in preventing the military personnel from entering the ladies compartments/carriages, the assistance of the area military authority should be sought, where necessary. 312. Travelling on footboards and on the roofs of the train or engine of trains.— Passengers must not be allowed to travel on footboards or on the roofs of carriages or engine of a train. If a passenger, after being warned by a railway servant to desist, persists in travelling on the roof, steps or footboard of any carriage or on an engine, or in any other part of the train not intended for the use of passengers, the assistance of the police should be requisitioned for taking action against him under section 156 of the Railways Act which reads as under— https://indianrailways.gov.in/railwayboard/uploads/codesmanual/CommManual-I/ComercialManualCh3_data.htm#301 2/15 11/21/24, 3:03 PM CHAPTER III ADMISSION TO PLATFORMS AND CARRIAGE OF PASSENGERS 301 "Section 156.—If any passenger, or any other person, after being warned by a railway servant to desist, persists in travelling on the roof, steps or footboard of any carriage or on an engine, or in any other part of a train not intended for the use of passengers, he shall be punishable with imprisonment for a term which may extend to three months, or with fine which may extend to five hundred rupees or with both and may be removed from the railway by any railway servant" 313. Precautions before starting a train carrying passengers.—(a) It is the duty of the Guard/Conductor and the Station Master on duty to see that doors of carriages are closed and outside catches, where provided, fastened before a train starts. The Guard in charge of the train, before giving the starting signal, will personally satisfy himself that no passenger is entraining or detraining. (b) The train staff at the starting stations should see that the inside catches of doors and windows, specially of the ladies compartments or carriages are in working order before the train starts. 314. Passengers not allowed too close to the edge of platforms,—To avoid accidents, passengers must not be allowed too close to the edge of a platform, more particularly when a train is approaching. 315. Overcrowding.—Station Masters, Guards/Conductors and ticket checking staff should, when necessary, endeavour to distribute second class passengers evenly so as not to cause overcrowding in any particular carriage or compartment. It should also be seen that the passengers do not obstruct entrance passage by placing their luggage. 316. No room in train.—When there is overcrowding in any particular class of accommodation on a train, the Guard must convey the fact to the nearest Station Master who shall inform the Section Controller and stations ahead. The Section Controller should refer the matter to the Divisional Operating Superintendent and the Divisional Commercial Superintendent for necessary instructions, and also inform the large stations and junctions ahead, where heavy booking of passengers generally takes place. The Station Master receiving such information should warn the passengers at their stations. For clearing excess passengers, such standing instructions as issued from time to time, in regard to attaching of extra carriages to the same train or to another train etc., may be observed. On non-controlled sections, the orders of the Divisional Operating/Commercial Superintendent should be obtained through telegraph and the junctions and important stations en route should also be suitably advised. 317. Passengers unable to find accommodation in a train.—Passengers who fail to find accommodation in the class of carriage for which they hold tickets may adopt one of the following alternatives:— (i) to travel by the next mail/ordinary train by which their tickets are available after getting the necessary endorsement on tickets from the Station Master on duty who will sign in full with date adding the name of his station; (ii) to return their tickets immediately but not later than three hours after the actual departure of the train and have their fares refunded in full; (iii) to travel in a lower class, if any, than that for which tickets are held;, in such cases, passengers must be advised to obtain a certificate from the Guard, Conductor or TTE of the train to the effect that for want of room they were compelled to travel in a lower class and to apply for a refund of difference between the fares paid and those payable for the class in which they travelled; or (iv) to approach the Booking Clerk for changing their tickets to a higher class or to obtain an excess fare ticket from the checking staff, at the station or travelling by train on payment of the difference in fares or, if the time is not sufficient, to inform the Guard/Conductor of the train for permitting them to travel in a higher class, who will issue a certificate to this effect and arrange for recovery of the difference in fares at the next stopping station. 318. Soldiers left behind.—If a soldier is left behind for want of accommodation, the Station Master, on application, must endorse on the ticket as follows:— Train No................................................dated.......................................missed for want of accommodation. Dated.......................................................... Station Master https://indianrailways.gov.in/railwayboard/uploads/codesmanual/CommManual-I/ComercialManualCh3_data.htm#301 3/15 11/21/24, 3:03 PM CHAPTER III ADMISSION TO PLATFORMS AND CARRIAGE OF PASSENGERS 301 Station Stamp. 319. Action to cope with unusual movement of passengers in largo numbers:— Station Masters must keep themselves informed of all fairs and gatherings in the neighbourhood of their stations, and of any other local circumstances tending to influence the movement of traffic and to make arrangements with the Divisional Office for extra carriages or trains to be supplied to cope with the increased passenger traffic. If there is reason to anticipate an unusual movement of passengers of any class, a report should be made in good time by the Station Master to the Divisional Office. 320. Tickets left behind.—When passengers, leave their tickets behind, the Station Master concerned, on finding such tickets will despatch a telegram free of charge to the nearest convenient station giving the details of the tickets, viz., number, class, station from, station to and the name of the holder, if known. On controlled sections the message should also be sent through control phone. The Station Master of the station to whom the message is addressed will, on the authority of this telegram, issue a free excess fare ticket to destination and make it over to the passenger. The Station Master of the station where the left behind tickets are found will cancel the original tickets and submit the same along with his report to the Traffic Accounts Office. A copy of the report should also be sent to the Divisional Commercial Superintendent. 321. Entry inside the booking offices prohibited.—Passengers should purchase their tickets through the booking windows. Under no circumstances "should passengers be allowed to enter the booking offices for purchasing tickets. 322. Complaints by passengers of being wrongly charged.—Station Masters must invariably make immediate enquiries into cases of passengers who complain of having been wrongly charged, or who have not been able to travel in the class of carriage they hold tickets for, or who have been left behind, etc., so as to be in a position to report fully to the Divisional Commercial Superintendent on such cases. The number on tickets, passenger's name and address must always be noted for subsequent reference for instituting further enquiries, if necessary. 323. Refund of fares to passengers unable to use their tickets.—(a) Station Masters are authorized to grant refund of fares on Unused or partially used tickets in accordance with the rules laid down in the I.R.C.A. Coaching Tariff. These rules should be carefully studied to avoid unauthorised refund of fares. (b) Refund on unused tickets can be granted only at the office of their issue. Station Masters while granting refund on such tickets, should see that the tickets are genuine and the amount of fares in respect of them has been correctly accounted for in the daily train cash book-cum-summary. (c) Unused tickets issued by a city booking office/agency, if tendered by the passenger at the serving station within the prescribed time limits, Should be cancelled, stamped and initialed by the Station Master at the serving station and returned to the passenger along with a certificate in manuscript, indicating the time at which the tickets were tendered for cancellation. On presentation of the certificate along with the cancelled tickets, the city booking office/agency will refund the amount to the passenger, if otherwise in order, after verifying the accountal of the cancelled tickets in the daily train cash book-cum-summary. Immediately after refunding the amount, the city booking office/ agency should make a reference to the serving station to verify the genuineness of the certificate. Any cases of fraud coming to notice, as a result of this reference, should be reported to the Divisional Commercial Superintendent and the Traffic Accounts Office. The city booking office/agency should submit the certificates to the Traffic Accounts Office along with the relevant cancelled tickets. (d) In the case of tickets partially used by passengers due to dislocation of train service caused by breaches, accidents, or other unforeseen circumstances, refunds on tickets except those issued by tourist agents, or those issued in exchange of rail travel coupons, will be granted at the station at which the passengers are held up or at the station of dispersal. (e) In cases, where the Station Master is not competent to grant refund of fares, or is not in possession of sufficient cash, the tickets will be collected from the passengers and a receipt there for in Form Com./R-l 3 Rev. granted to them. This receipt will be prepared in quadruplicate by carbon process. One copy will be given to the passenger to enable him to claim refund, the second copy along with the tickets surrendered by the passenger will be submitted to the Chief Commercial Superintendent of the ticket issuing railway, the third copy will be sent to the station which issued the tickets to verify genuineness of the tickets and the fourth copy will be retained as station record. The issuing station, after verifying genuineness of tickets, will submit the third foil to the Chief Commercial Superintendent of the ticket issuing railway. https://indianrailways.gov.in/railwayboard/uploads/codesmanual/CommManual-I/ComercialManualCh3_data.htm#301 4/15 11/21/24, 3:03 PM CHAPTER III ADMISSION TO PLATFORMS AND CARRIAGE OF PASSENGERS 301 324. Procedure to be observed in granting refund of fares of unused and partially used tickets.—(a) When unused tickets on which reservation has not been made are surrendered within three hours after actual departure of the train on the date of issue, the tickets will be endorsed on the back as 'non-issued' and the fare refunded after deducting the clerkage charges due, giving reasons for the non-issue of tickets in cases where clerkage charges are not collected and full fares are refunded. Particulars of such tickets together with the clerkage charges collected will be entered in the columns provided for the purpose on the left hand bottom of daily train cash book-cum-summary (Form Com./C. 5 & 6-Rev.) (see also para 264). The clerkage charges for local and through traffic separately, will also be shown under a distinct head 'Clerkage' in, the daily train cash book-cum-summary. While closing the cash in the daily train cash book-cum-summary at the end of the shift or after the departure of a train, the net issues of tickets will be recorded, which will be worked out by subtracting the commencing number from the closing number less the number of non-issued tickets. For example, if the closing and commencing numbers are 24529 and 24512 respectively and the total number of non issued tickets is 3, the net issues will be 14 (17—3 = 14). The total amount for net issues of tickets, i. e., 14, will be entered in the amount column of the daily train cash book-cum-summary. If, however, the refund on non-issued tickets is claimed after the close of account of the train by which these were issued, the amount of fare, instead of being reduced from the cash of the train by which the tickets were accounted for, will be shown as a 'minus' entry against the relevant series in the daily train cash book-cum-summary in the 'amount' and 'number issued columns of the train, the cash of which is on hand at the time the tickets are non-issued. (b) When refund is granted on unused tickets after cancellation of reservation made on them or when refund is granted on tickets surrendered subsequent to the date of issue, the particulars of refund will be recorded in a statement in Form Com./R-14 Rev. This statement will be prepared in quadruplicate by carbon process separately for local and through traffic. The net amount refunded will be shown as a 'deduct' entry in the daily train cash book-cum-summary under the main head 'vouchers'. At the close of the day, the Station Master should check the correctness of the tickets on which refund has been granted with the entries in the statement. Two copies of the statement along with the original tickets will be sent to the Traffic Accounts Office daily in a sealed cover, the third copy will be submitted to the Cashier as a voucher duly entered on the reverse of the cash remittance note and the fourth copy retained as station record. One copy of the statement duly acknowledged and stamped with the office seal of the Traffic Accounts Office will be returned to the Station Master who, on receipt, will paste it to the record copy. If the acknowledgement from the Traffic Accounts Office is not received within a reasonable time, the Station Master shall issue a reminder to obtain acknowledgement. (c) When owing to breaches, accidents, etc. passengers are compelled to terminate their journey en route, the Station Master of the station at which the passengers alight will collect the partially used tickets, and grant them refund of fares for the untravelled portion without making any deductions. A statement in quadruplicate in the following form will be prepared, and disposed of in the matter explained in (b) above. Similarly, the amount refunded will be shown as a 'deduct' entry under the main head 'vouchers' in the daily train cash book-cum- summary. Statement of refunds granted on partially used tickets at.................................................................................................................on.........................................................................................19..................... Local/Through. Particulars of Tickets Fare Amount Signature Remarks due refunded of the No. Station Single or Class Amount upto the payee Return place From To travelled Rs. P. Rs. P. Rs. P. (d) Unused and partially used tickets on which refunds are granted, as explained in (b) and (c) above, will be cancelled under the dated initials of the Station Master. https://indianrailways.gov.in/railwayboard/uploads/codesmanual/CommManual-I/ComercialManualCh3_data.htm#301 5/15 11/21/24, 3:03 PM CHAPTER III ADMISSION TO PLATFORMS AND CARRIAGE OF PASSENGERS 301 325. Season ticket holders travelling in a lower class.—If a season ticket holder travels in a class lower than that for which the season ticket is issued, for want of accommodation or any other cause, he shall not be entitled to the benefit of refund of difference in fares under section 51(2) of the Railways Act. 326. Guard's certificate of permission to travel.—The 'Certificate of permission to travel' is issued in the following cases by Guards/Conductors and other categories of staff on duty as notified by the railways, to passengers who apply for such permission before incurring the charge, on the condition that the passenger will subsequently pay the fare and any excess charge due:— (i) when a passenger owing to want of time is unable to purchase a ticket; Guard's Certificates will be issued in such cases at stations where platform tickets are issued, only on production of valid platform tickets; (ii) when a passenger wishes to continue his journey beyond his booked destination; (iii) when a ticket holder wishes to travel in a higher class of carriage; (iv) when a ticket holder wishes to travel from an ordinary to a mail or express train or a restricted train either at the starting station or en route; (v) When a passenger is compelled to change in a lower class of carriage or in a train other than mail or express, for want of room in the class or in the mail or express train, for which he holds a ticket; (vi) when military personnel are unable to get their warrants exchanged for tickets at the starting station and inform the Guard/Conductor before undertaking the journey; (vii) when military personnel holding military concession certificates I.A.F.T. 1720-A, 1728 and 1736, are unable to get their certificates exchanged for tickets at the booking office for want of time and inform the Guard/Conductor before undertaking the journey. Note.—(1) Guard's certificates must not be issued to passengers travelling on un exchanged military concession certificates except those referred to above, concession orders, privilege ticket orders, etc. (2) Travelling Ticket Examiners are not authorised to issue these certificates. 327. Procedure to be followed in issuing certificates.—A specimen of the form of 'Certificate of permission to travel' appears in the I.R.C.A. Coaching Tariff. These certificates are serially numbered and printed in three foils, viz. 'Passenger'. 'Accounts' and 'Record'. These are prepared by carbon process and should normally be issued upto the destination stations of the passengers. However, in cases where passengers are compelled to travel in a lower class and hold tickets for destinations which involve change at a junction station, the certificates should be issued upto the first train changing junction, or if desired by the passengers, upto an intermediate station prior to such junction where accommodation in the class for which tickets are held is expected to become available. In such cases the Guard/Conductor issuing the certificate will endorse on the ticket in ink as under— "Available in............................................class from............................................to............................ Certificate No............................................................................................................................issued................................................(Signature)...............................................(Date).........;.....................................(Guard/Conductor)...............................................(H.Q.) However, if room becomes available later, and the passenger desires to travel in the higher class, he should be permitted to do so. In such cases Guard/ Conductor should give fresh endorsement and signature in ink on the certificate already issued. 328. Collection of charges by Guards/Conductors.—The staff authorised to issue certificates are not permitted to accept excess fare or excess charge due from passengers. The realisation of these charges is https://indianrailways.gov.in/railwayboard/uploads/codesmanual/CommManual-I/ComercialManualCh3_data.htm#301 6/15 11/21/24, 3:03 PM CHAPTER III ADMISSION TO PLATFORMS AND CARRIAGE OF PASSENGERS 301 strictly limited to the staff authorised to issue excess fare tickets. The Conductors may, however, realise reservation/surcharge from the passengers for which they may be issued coupons of fixed denominations by the Railways. All the precautions and procedural formalities to be followed for the safe custody, issue and use of EFTs would be applicable to these coupon books also. 329. Responsibility to recover charges due from passenger issued with certificate of permission to travel.—It will be the duty of the staff issuing certificates to ensure that the recovery of the railway dues is made from the passenger who should be made over to the Station Master or the Travelling Ticket Examiner at the starting station or at the first stopping station where there is time for the recovery of the charges. The passenger will then be issued an excess fare ticket (Com./T 12 Rev. or Com./T. 13 Rev.) on collection of the charges due. The machine number of the excess fare ticket will be recorded on all the foils of the certificate of permission to travel. Travelling Ticket Examiners on joining a train must consult the Guard/ Conductor to as certain if any passengers have been issued the certificates so that the railway charges due from them may be recovered. 330. Submission of certificate of permission to travel to the Traffic Accounts Office.—These certificates ('Passenger' foils) should be submitted to the Traffic Accounts Office along with the excess fare return of the relevant period and a note should be made at the bottom of the excess fare return of the total number of certificates attached. Certificates issued to passengers compelled to travel in a lower class for want of room in a higher class vide paragraph 326 (v) will be left with them for claiming refund from the Chief Commercial Superintendent/Station Master. 331. Certificates to be issued from printed certificate books.—Guards/ Conductors are strictly enjoined to provide themselves with printed certificate books. Under no circumstances manuscript certificates should be issued to passengers as this practice is highly objectionable and affords opportunities to commit frauds. 332. Carriage of passengers suffering from infectious or contagious diseases. Persons suffering from any Infectious or Contagious diseases— (1) A railway administration shall not carry, except in accordance with the conditions laid down in these rules, persons suffering from the following infectious or contagious diseases- (i) Cerebro-Spinal meningitis, (ii) Chicken-pox, (iii) Cholera, (iv) Diphtheria, (v) Leprosy, (vi) Measles, (vii) Mumps, (viii) AIDS (ix) Scarlet fever, (x) Typhus fever, (xi) Typhoid fever, and (xii) Whooping cough. (2) Nothing in sub-rule (1) shall apply in the case of closed (non-infective) leprosy patients carrying a certificate from a Registered Medical Practitioner certifying them to be non-infective and such a certificate shall be produced on demand inside railways premises by any railway servant. https://indianrailways.gov.in/railwayboard/uploads/codesmanual/CommManual-I/ComercialManualCh3_data.htm#301 7/15 11/21/24, 3:03 PM CHAPTER III ADMISSION TO PLATFORMS AND CARRIAGE OF PASSENGERS 301 (3) A person suffering from any of such diseases, as mentioned in sub-rule (l) of this rule, shall not enter or remain in any carriage on a railway or travel in a train without the permission of the Station Master or other railway servant in charge of the place where such person enters upon the railways Any person who enters or remains in any carriage or travels in a train without proper permission, such person and a person accompanying him shall be liable to the forfeiture of their passes or ticket and removal from railway by any railway servant. (4) A railway servant giving such permission may, on the person suffering from the disease, agreeing to pay the usual number of fares for reserving a compartment, arrange for his separation from other persons being or travelling upon the railway. (5) Detention of Passengers attacked with any Infectious or Contagious diseases—When a passenger is detained at railway station by a Medical Officer, as a measure for prevention of the spread of infectious or contagious diseases referred to in sub-rule(1) of rule 2 and when such a passenger is unable to continue the Journey by the train for which the ticket is issued and the period of its availability in terms laid down for break of journey en route is exceeded, the Station Master on the authority of certificate from the Medical Officer, shall make the ticket available for the further journey by an endorsement on the back of the ticket as under :— "Available by No.-----------------------------------------Train-------------------------------(date) from-------------------------------------------------------------(Station)" and sign his name in full. 333: Passengers suffering from infectious or contagious diseases detected in trains.—(a) All persons suffering from contagious or infectious diseases should be prevented from travelling by train, but where the disease is detected during the journey, the passenger with his relations or friends, if any, shall be isolated in the compartment of the carriage in which he is travelling, and if they are willing to attend on him, will be allowed to travel in the same compartment to the nearest station where there is a Medical Officer. If there is room in the train, all other passengers, who were in the same compartment as the patient, shall be removed to another compartment, which shall be emptied for the purpose and the passengers who originally occupied it. accommodated elsewhere in the train. It will be the duty of the Guard of the train to send advance intimation to the Medical Officer of the nearest station so that the passenger may receive medical aid immediately on arrival of the train. A report should also be sent to the police authorities and the Divisional Commercial Superintendent concerned. (b) If a passenger or an intending passenger is found to be suffering from cholera, in addition to the usual treatment, the Station Master will be responsible for advising the District Medical Officer, the nearest Railway Police Official and the District Magistrate by an urgent telegram. 334. Disinfection of carriages.—When any carriage has been entered by a person suffering from an infectious or contagious disease, the carriage must be disinfected in accordance with the special instructions immediately after it has arrived at its destination. No passenger should be allowed to enter it until the disinfection has been completed. 335. Helpless sick passengers without attendants.—If a passenger or an intending passenger falls sick and is helpless, all possible assistance must be rendered by the Guard or Station Master. In extreme cases, the assistance of the police should be obtained for conveying the patient to a hospital. 336. Prevention of traffic in consequence of outbreak of an epidemic.—(a) If a Station Master is requested by the civil authorities to stop booking of passenger traffic to any place of worship or mela, the official making the request must be asked to refer the matter to the Chief Commercial Superintendent. Full particulars of the case must be telegraphed by the Station Master at once to the Chief Commercial Superintendent sending a copy to the Divisional Office. Until orders are received from the Chief Commercial Superintendent or the Divisional Office, no action whatever in this connection need be taken beyond posting at stations any notices received from the authorized civil authority and warning passengers that the mela has been closed. (b) On receipt of instructions from the Chief Commercial Superintendent or the Divisional Office to stop booking of passenger traffic to the "Mela stations", all facilities which are usually provided for the convenience of the traffic incidental to the occasion such as running of special trains, etc. will be withheld. Notices must be posted up conspicuously at stations announcing that the fair or religious gathering, as the case may be, has been stopped and booking clerks will inform passengers of this fact before issuing tickets asked for. (c) If instructions are received from the Headquarters of the Railway to cancel any special train already on the https://indianrailways.gov.in/railwayboard/uploads/codesmanual/CommManual-I/ComercialManualCh3_data.htm#301 8/15 11/21/24, 3:03 PM CHAPTER III ADMISSION TO PLATFORMS AND CARRIAGE OF PASSENGERS 301 road, the following procedure must be adopted:— (i) passengers wishing to go forward may be allowed to do so by ordinary (not special) trais only; and (ii) passengers wishing to return may be advised to have their tickets collected at the station, to obtain receipts therefor and to apply for refund of fare for the untravelled portion of the journey to the Chief Commercial Superintendent (d) The Divisional Office will advise the Traffic Accounts Office of any instructions issued in connection with the stoppage of traffic stating the period for which these will last. 337. Carriage of passengers in brake vans of passenger and goods trains.—(a) Passengers must not be allowed to travel in brake vans of passenger trains except in the case of railway officers and staff, and others travelling on duty and holding railway passes authorising them to so travel. (b) Station Masters may, however, permit travel in brake vans of goods trains in the following cases.:— (i) members of the public holding a certificate from the Station Master showing that their need is urgent; (ii) Magistrates and other Government Officials belonging to the Civil and Railway Police, Posts and Telegraphs Department, Excise and Forest Departments, etc., whose duties render it necessary to travel by goods train: in such cases the railway administration may require the production of a certificate or other suitable evidence from them to establish the identity of Government Officials; (iii) railway officers and staff holding passes authorizing them to travel in brake vans of goods trains; and (iv) Government Officials belonging to other departments, in emergent cases, when traveling on duty. (c) When permission to travel in brake vans of goods trains is granted in the cases referred to in (b) (i), (ii) and (iv) above, the passengers will be required to purchase first class tickets and also warned that the railway is relieved of all responsibility for any injury or damage that may be caused to them as a result thereof. Each of the passengers permitted to travel in the brake van of a goods train will execute an indemnity note, a specimen of which is given below— (Specimen form of Indemnity Note) "To The President of India In consideration of your having granted me special permission to travel from............................... to.............................. in the brake van of the goods train No........................................of the....................................... Railway, I do hereby undertake and agree that the President of India, his servants and agents shall be free from all responsibility and shall not be liable for any delay or for any injury including injury resulting in death or loss to me or to my property of any kind whatsoever either belonging to me and/or accompanying me however occasioned during the journey for which the special permission is granted. I hereby undertake that I shall not interfere with or obstruct the Guard of the train in the performance of his duties and shall also obey all directions which the said Guard may give me. The stamp duty payable in respect of this instrument shall be borne by the Government. Date................... Signature.................................................... Place................... Designation................................................... Full Postal Address...................................... Accepted For and on behalf of the President of India.............................................................. The indemnity note after execution will be submitted to the Station Master on duty at the station before commencing the journey who will accept it under his dated signature and keep it as record. https://indianrailways.gov.in/railwayboard/uploads/codesmanual/CommManual-I/ComercialManualCh3_data.htm#301 9/15 11/21/24, 3:03 PM CHAPTER III ADMISSION TO PLATFORMS AND CARRIAGE OF PASSENGERS 301 (d) On controlled sections, the Station Master must obtain permission of the Deputy Chief Controller before giving permission to any person to travel in the brake van of a goods train. On non-controlled sections the Station Master on duty may exercise his discretion and grant such permission where considered necessary. It should, however, be noted that permission to travel in the brake van of a goods train should be granted only in exceptional emergent circumstances and not as a matter of routine. Special permission may, in normal circumstances, be given only when no suitable passenger train is available. (e) The number of persons permitted to travel in the brake van of goods train in addition to the Guard should not exceed five. Lady passengers and minors shall not be allowed to travel in the brake vans of goods or passenger trains. This, however, does not refer to cases of injured women being carried to a station for medical assistance. Note.—In the case of Government Officials, railway administration may permit travel in brake van of goods train on recovery of fares lower than first class i.e. second class fares in accordance with any practice in force over that railway. 338. Break of journey.—When passengers break their journey en route, the tickets held by them should be endorsed by the Station Master of the station at which the journey is broken. The endorsement shall consist of the station code initials, Station Master's initials and the date. Passengers who break their journey en route except in accordance with the rules provided in the I. R. C. A Coaching Tariff, must surrender their tickets at the station at which the journey is broken. Such tickets will be entered as irregular tickets in the Ticket Collector's report, Form Com./T-10 Rev. Where, however, the passenger demands a receipt for the tickets surrendered, he will be granted a receipt in Form Com./R-13 Rev., which will be prepared in quadruplicate and disposed of as explained in para 323 (e). The tickets in such cases will not be sent to the Traffic Accounts Office but will be submitted to the Chief Commercial Superintendent along with one copy of the receipt in Form Com./R-13 Rev. 339. Acceptance of cheques from Members of Parliament towards payment of fares.—Cheques may be accepted from the Members of Parliament, when travelling on Identity Card-cum-Railway Passes towards payment of the difference in railway fares between air-conditioned and AC sleeper class for their journeys in air- conditioned class over the Government Railways.- The amount of the cheque should include cashing charges in addition to the rail fare due. Such cheques should be drawn in favour of the Financial Adviser and Chief Accounts Officer of the collecting railway, crossed and endorsed 'Account payee only—not negotiable' and dealt with like other cash collections (See chapter XXIV also). Cashing charges included in the cheque should be entered on the excess fare ticket and relevant monthly return under a distinct head 'cashing charges'. 340. Loaded fire arms.—Passengers, with the exception of Troops and Military or Police Escorts, are not allowed in railway premises with loaded fire arms. CARRIAGE OF PASSENGERS (Extracts from the Railways Act) 341. Exhibition of certain timings and Tables of fares at stations.—"Section 49(1) Every railway administration shall cause to be pasted in a conspicuous and accessible place at every station in Hindi and English and also in the regional language commonly in use in the area where the station is situated.— (i) a table of times of arrival and departure of trains which carry passengers and stop at that station, and (ii) list of fares from such station to such other stations as it may consider necessary. (2) A every station where tickets are issued to passengers, a copy of the time table in force shall be kept in the office of the station master." 342. Supply of tickets on payment of fare.—"Section 50(1) Any person desirous of travelling on a railway shall, upon payment of the fare, be supplied with a ticket by a railway servant or an agent authorised in this behalf and such ticket shall contain the following particulars, namely:— (i) the date of issue; https://indianrailways.gov.in/railwayboard/uploads/codesmanual/CommManual-I/ComercialManualCh3_data.htm#301 10/15 11/21/24, 3:03 PM CHAPTER III ADMISSION TO PLATFORMS AND CARRIAGE OF PASSENGERS 301 (ii) the class of carriage; (iii) the place from and the place to which it is issued; and (iv) the amount of the fare. (2) Every railway administration shall display the hours during which booking windows at a station shall be kept open for the issue of tickets to passengers. (3) The particulars required to be specified on a ticket under clauses (ii) and (iii) of sub-section (1) shall,— (a) if it is for the lowest class of carriage, be set forth in Hindi, English and the regional language commonly in use at the place of issue of the ticket; and (b) if it is for any other class of carriage, be set forth in Hindi and English: Provided that where it is not feasible to specify such particulars in any such language due to mechanisation or any other reason, the Central Government may exempt such particulars being specified in that language." 343. Provision for use in which ticket is issued for class or train not having accommodation for additional passengers.—"Section 51(1) A ticket shall be deemed to have been issued subject to the condition of availability of accommodation in the class of carriage and the train for which the ticket is issued. (2) If no accommodation is available in the class of carriage for which a ticket is issued, and the holder thereof travels in a carriage of a lower class, he shall, on returning such ticket, be entitled to a refund of the difference between the fare paid by him and the fare payable for the class of carriage in which he travels." 344. Cancellation of ticket and refund.—"Section 52. If a ticket is returned for cancellation, the railway administration shall cancel the same and refund such amount as may be prescribed." 345. Prohibition against transfer of certain tickets.—"Section 53. A ticket issued in the name of person shall be used only by that person: Provided that nothing contained in this section shall prevent mutual transfer of a seat or berth by passengers travelling by the same train: Provided further that a railway servant authorised in this behalf may permit change of name of a passenger having reserved a seat or berth subject to such circumstances as may be prescribed." 346. Exhibition and surrender of passes and tickets.—"Section 54. Every passenger shall on demand by any railway servant authorised in this behalf, present his pass or ticket to such railway servant for examination during the journey or at the end of the journey and surrender such ticket.— (a) at the end of the journey, or (b) if such ticket is issued for a specified period, on the expiration of such period. 347. Prohibition against travelling without pass or ticket.—"Section 55(1) No person shall enter or remain in any carriage on a railway for the purpose of travelling therein as a passenger unless he has with him a proper pass or ticket or obtained permission of a railway servant authorised in this behalf for such travel. (2) A person obtaining permission under sub-section (1) shall ordinarily get a certificate from the railway servant referred to in that sub-section that he has been permitted to travel in such carriage on condition that he subsequently pays the fare payable for the distance to be travelled." 348. Power to refuse to carry persons suffering from infectious or contagious diseases. — "Section 56(1) A person suffering from such infectious or contagious diseases, as may be prescribed, shall not enter or remain in any carriage on a railway or travel in a train without the permission of a railway servant authorised in this behalf. (2) The railway servant giving permission under sub-section (1), shall arrange for the seperation of the person suffering from such disease from other persons in the train and such person shall be carried in the train subject to such other conditions as may be prescribed. https://indianrailways.gov.in/railwayboard/uploads/codesmanual/CommManual-I/ComercialManualCh3_data.htm#301 11/15 11/21/24, 3:03 PM CHAPTER III ADMISSION TO PLATFORMS AND CARRIAGE OF PASSENGERS 301 (3) Any person who enters or remains in any carriage or travels in a train without permission as required under sub-section (1) or in contavention of any condition prescribed under sub-section (2), such person and a person accompanying him shall be liable to the forfeiture of their passes or tickets and removal from the railway by any railway servant." 349. Maximum number of passengers for each compartment.— "Section 57. Subject to the approval of the Central Government, every railway administration shall fix the maximum number of passengers which maybe carried in each compartment of every description of carriage, and shall exhibit the number so fixed in a conspicuous manner inside or outside each compartment in Hindi, English and also in one or more of the regional languages commonly in use in the areas served by the railway." 350. Earmarking of Compartment, etc., for ladies.—"Section 58. Every railway administration shall, in every train carrying passengers, earmark for the exclusive use of females, one compartment or such number of berths or seats, as the railway administration may think fit." 351. Communications between passengers and railway servant in charge of train.—"Section 59. A railway administration shall provide and maintain in every train carrying passengers, such efficient means of communication between the passengers and the railway servant in charge of the train as may be approved by the Central Government: Provided that where the railway administration is satisfied that the means of communication provided in a train are being misused, it may cause such means to be disconnected in that train for such period as it thinks fit: Provided further that the Central Government may specify the circumstances under which a railway administration may be exempted from providing such means of communication in any train." PENALTIES AND OFFENCES (Extracts from the Railways Act) 352. Needlessly interfering with means of communication in a train.—"Section 141. If any passenger or any other person, without reasonable and sufficient cause, makes use of, or interferes with, any means provided by a railway administration in a train for communication between passengers and the railway servant in charge of the train, he shall be punishable with imprisonment for a term which may extend to one year, or with fine which may extend to one thousand rupees, or with both: Provided that, in the absence of special and adequate reasons to contrary to be mentioned in the judgment of the court, where a passenger, without reasonable and sufficient cause, makes use of the alarm chain provided by a railway administration, such punishment shall not be less than— (a) a fine of five hundred rupees, in the use of conviction for the first offence; and (b) imprisonment for three months in case of conviction for the second or subsequent offence." 353. Prohibition on hawking etc. and begging.—"Section 144(1). If any person canvasses for any custom or hawks or exposes for sale any article whatsoever in any railway carriage or upon any part of a railway, except under and in accordance with the terms and conditions of a licence granted by the railway administration in this behalf, he shall be punishable with imprisonment for a term which may extend to one year, or with fine which may extend to two thousand rupees, or with both: Provided that, in the absence of special and adequate reasons to the contrary to be mentioned in the judgment of the court, such punishment shall not be less than a fine of one thousand rupees. (2) If any persons begs in any railway carriage or upon a railway station he shall be liable for punishment as provided under sub-section (l). (3) Any person referred to in sub-section (1) or sub-section (2) may be removed from the railway carriage or any part of the railway or railway station, as the case may be, by any railway servant authorised in this behalf or by any other person whom such railway servant may call to his aid." 354. Drunkenness or nuisance.— "Section 145. If any person in any railway carriage or upon any part of a https://indianrailways.gov.in/railwayboard/uploads/codesmanual/CommManual-I/ComercialManualCh3_data.htm#301 12/15 11/21/24, 3:03 PM CHAPTER III ADMISSION TO PLATFORMS AND CARRIAGE OF PASSENGERS 301 railway— (a) is in a state of intoxication; or (b) commits any nuisance or act of indecency or uses abusive or obscene language; or (c) willfully of without excuse interferes with any amenity provided by the railway administration so as to affect the comfortable travel of any passenger, he may be removed from the railway by any railway servant and shall, in addition to the forfeiture of his pass or ticket, be punishable with imprisonment which may extend to six months and with fine which may extend to five hundred rupees: Provided that in the absence of special and adequate reasons to the contrary to be mentioned in the judgment of the court, such punishment shall not be less than— (a) a fine of one hundred rupees in the case of conviction for the first offence; and (b) imprisonment of one month and a fine of two hundred and fifty rupees, in the case of conviction for second or subsequent offence." 355. Obstructing railway servant in his duties.—"Section 146. If any person wilfully obstucts or prevents any railway servant in the discharge of his duties, he shall be punishable with imprisonment for a term which may extend to six months, or with fine which may extend to one thousand rupees, or with both." 356. Trespass and refusal to desist from trespass.—"Section 147 (a). If any person enters upon or into any part of a railway without lawful authority, or having lawfully entered upon or into such part misuses such property or refuses to leave, he shall be punishable with imprisonment for a term which may extend to six months, or with fine which may extend to one thousand rupees, or with both: Provided that in the absence of special and adequate reasons to the contrary to be mentioned in the judgment of the court, such punishment shall not be less than a fine of five hundred rupees. (2) Any person referred to in sub-section (1) may be removed from the railway by any railway servant or by any other person whom such railway servant may call to his aid." 357. Entering into a compartment reserved or resisting entry into a compartment not reserved.— "Section 155(1). If any passenger— (a) having entered a compartment wherein no berths or seat has been reserved by a railway administration for this use, or (b) having unauthorisedly occupied a berth or seat reserved by a railway administration for the use of another passenger, refuses to leave it when required to do so by any railway servant authorised in this behalf, such railway servant may remove him or cause him to be removed, with the aid of any other person, from the compartment, berth or seat, as the case may be, and he shall also be punishable with fine which may extend to five hundred rupees. (2) If any passenger resists the lawful entry of another passenger into a compartment not reserved for the use of passenger resisting, he shall be punishable with fine which may extend to two hundred rupees." 358. Travelling on roof, step or engine of a train.—"Section 156. If any passenger or any other person, after being warned by a railway servant to desist, persists in travelling on the roof, step or foot-board of any carriage or an engine, or in any other part of a train not intended for the use of passengers, he shall be punishable with imprisonment for a term which may extent to three months, or with fine which may extent to five hundred rupees, or with both and may be removed from the railway by any railway servant." 359. Altering or defacing pass or ticket.—"Section 157. If any passenger wilfully alters or defaces his pass or ticket so as to render the date, number or any material portion thereof illegible, he shall be punishable with imprisonment for a term which may extend to three months, or with fine which 'may extend to five hundred rupees, or with both." 360. Entering carriage or other place reserved for females.—"Section 162. If a male person knowing or having reason to believe that a carriage, compartment, berth or seat in a train or room or other place is https://indianrailways.gov.in/railwayboard/uploads/codesmanual/CommManual-I/ComercialManualCh3_data.htm#301 13/15 11/21/24, 3:03 PM CHAPTER III ADMISSION TO PLATFORMS AND CARRIAGE OF PASSENGERS 301 reserved by a railway administration for the exclusive use of females, without lawful excuse,— (a) enters such carriage, compartment, room or other place, or having entered such carriage, compartment, room or place, remains therein; or (b) occupies any such berth or seat having been required by any railway servant to vacate it, he shall, in addition to being liable to forfeiture of his pass or ticket, be punishable with fine which may extent to five hundred rupees and may also be removed by any railway servant" 361. Unlawfully bringing dangerous goods on a railway.—"Section 164. If any person, in contravention of section 67, takes with him any dangerous goods or entrusts such goods for carriage to the railway administration, he shall be punishable with imprisonment for a term which may extend to three years, or with fine which may extend to one thousand rupees or with both and shall also be liable for any loss, injury or damage which may be caused by reason of bringing such goods on the railways." 362. Unlawfully bringing offensive goods on a railway.—"Section 165. If any person, in contravention of section 67, takes with him any offensive goods or entrusts such goods for carriage to the railway administration, he shall be punishable with fine which may extend to five hundred rupees and shall also be liable for any loss, injury or damage which may be caused by reason of bringing such goods on the railway." 363. Defacing public notices.—"Section 166. If any person without lawful authority— (a) pulls down or wilfully damages any board or document set up or posted by the order of a railway administration on a railway or any rolling stock; or (b) obliterates or alters any letters or figures upon any such board or document or upon any rolling stock, he shall be punishable with imprisonment for term which may extend to one month, or with fine which may extend to five hundred rupees, or with both." 364. Smoking.—"Section 167(1). No person in any compartment of a train shall, if objected to by any other passenger in that compartment, smoke therein. (2) Notwithstanding anything contained in sub-section(1), a railway administration may prohibit smoking in any train or part of a train. (3) Whosoever contravenes the provisions of sub-section (1) or sub-section (2) shall be punishable with fine which may extend to one hundred rupees." , 365. Arrest for offences under certain sections.—"Section 179(1). If a person commits any offence mentioned in sections 137, 141 to 147,150 to 157, 160 to 162, 164, 166, 168 and 172 to 175, he may be arrested without warrant or other written authority by a railway servant or police officer not below the rank of a head constable. (2) The railway servant or the police officer may call to his aid any other person to effect the arrest under sub- section (1). (3) Any person so arrested under this section shall be produced before the nearest Magistrate within a period of twenty-four hours of such arrest excluding the time necessary for the journey from the place of arrest to the court of Magistrate." 366. Arrest of persons likely to abscond, etc.—"Section 180(1). If any person who commits any offence under this Act, other than an offence mentioned in section 179, or is liable to pay any excess charge or other sum demanded under section 138, fails or refuses to give his name and address or there is reason to believe that the name and address given by him are fictitious or that he will abscond, any railway servant authorised in this behalf or any police officer nor below the rank of a head constable may arrest him without warrant or written authority. (2) The railway servant or the police officer may call to his aid any other person to effect the arrest under sub- section(1). (3) Any person arrested under this section shall be produced before the nearest Magistrate within a period of https://indianrailways.gov.in/railwayboard/uploads/codesmanual/CommManual-I/ComercialManualCh3_data.htm#301 14/15 11/21/24, 3:03 PM CHAPTER III ADMISSION TO PLATFORMS AND CARRIAGE OF PASSENGERS 301 twenty-four hours of such arrest excluding the time necessary for the journey from the place of arrest to the court of Magistrate unless he is released earlier on giving bail or his true name and address are ascertained on executing a bond without sureties for his appearance before the magistrate having jurisdiction to try him for the offence. (4) The provisions of Chapter XXIII of the Code of Criminal Procedure, 1973, shall so far as may be, apply to the giving a bail and the executions of bonds under this section." https://indianrailways.gov.in/railwayboard/uploads/codesmanual/CommManual-I/ComercialManualCh3_data.htm#301 15/15