Railway Station Access Rules
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Questions and Answers

What should the Section Controller do before making arrangements for excess passengers?

  • Directly inform all passengers about the situation.
  • Notify the media about the passenger situation.
  • Cancel all train services in the area.
  • Refer the matter to the Divisional Operating and Commercial Superintendents. (correct)

What is one option available to passengers who can't find accommodation in the class of carriage for which they hold tickets?

  • Wait for the next train without any endorsement.
  • Return their tickets for a refund immediately. (correct)
  • Travel without a ticket.
  • Request to travel in a lower class without any documentation.

What is required from the Station Master for passengers opting to travel by the next available train?

  • Oral confirmation only.
  • A written endorsement on the ticket with full signature and date. (correct)
  • Photographic identification.
  • An email confirmation.

If a passenger opts to travel in a lower class due to lack of accommodation, what must they obtain?

<p>A certificate from the Guard, Conductor, or TTE. (B)</p> Signup and view all the answers

What action should the Station Master take upon receiving information about potential overcrowding?

<p>Inform the passengers at their station. (D)</p> Signup and view all the answers

How can passengers change their tickets to travel in a higher class if time permits?

<p>They must pay the difference in fares to the Booking Clerk. (B)</p> Signup and view all the answers

What should be done in non-controlled sections regarding overcrowding situations?

<p>Orders should be obtained through telegraph from the Divisional Superintendents. (B)</p> Signup and view all the answers

Under what condition can members of the public travel in brake vans of goods trains?

<p>If they have an urgent need certified by the Station Master. (B)</p> Signup and view all the answers

What is required from Government Officials when they wish to travel in brake vans for work purposes?

<p>A certificate or suitable evidence establishing their identity. (D)</p> Signup and view all the answers

What happens when permission to travel in brake vans is granted in certain cases?

<p>Passengers are required to purchase first-class tickets and assume liability. (B)</p> Signup and view all the answers

What are passengers required to execute when granted permission to travel in a brake van?

<p>An indemnity note. (D)</p> Signup and view all the answers

Who bears the stamp duty for the indemnity note associated with traveling in brake vans?

<p>The government. (D)</p> Signup and view all the answers

In which situation would a Guard's certificate be issued if a passenger is unable to purchase a ticket due to time constraints?

<p>When the passenger has a valid platform ticket. (A)</p> Signup and view all the answers

What must a ticket holder do if they wish to continue their journey beyond their booked destination?

<p>Obtain a Guard's certificate for permission to travel. (A)</p> Signup and view all the answers

Under which circumstance is a ticket holder allowed to travel in a higher class of carriage?

<p>If they obtain a Guard's certificate. (A)</p> Signup and view all the answers

When would a Guard's certificate not be issued to a passenger?

<p>When no platform ticket is presented. (A)</p> Signup and view all the answers

What must military personnel do to receive a Guard's certificate if they cannot exchange their warrants for tickets?

<p>Inform the Guard/Conductor before undertaking the journey. (B)</p> Signup and view all the answers

What are the three parts of a Guard's certificate when issued?

<p>Record, Passenger, and Accounts. (A)</p> Signup and view all the answers

Which type of passenger is explicitly excluded from receiving a Guard's certificate?

<p>Passengers traveling on unexchanged military concession certificates. (D)</p> Signup and view all the answers

What additional condition must be met for military personnel holding certain concession certificates to obtain a Guard's certificate?

<p>They must inform the Guard/Conductor before the journey. (D)</p> Signup and view all the answers

In what scenario will a ticket holder be permitted to travel from an ordinary to a mail or express train?

<p>With a Guard's certificate either at the starting station or en route. (D)</p> Signup and view all the answers

What should be done with the recovery of railway dues from a passenger with a certificate of permission to travel?

<p>It should be made from the passenger at the starting or first stopping station. (A)</p> Signup and view all the answers

What process is used to prepare the Guard's certificates before they are issued?

<p>Carbon process for serial numbers. (D)</p> Signup and view all the answers

What is the role of the Travelling Ticket Examiner upon joining a train concerning certificates of permission to travel?

<p>They must consult the Guard/Conductor about any issued certificates. (B)</p> Signup and view all the answers

Where should the certificates of permission to travel be submitted after use?

<p>To the Traffic Accounts Office along with the excess fare return. (D)</p> Signup and view all the answers

Why should Guards/Conductors use printed certificate books?

<p>Because manuscript certificates can lead to fraudulent practices. (B)</p> Signup and view all the answers

Which of the following diseases allows for the carriage of passengers under standard railway rules?

<p>None of the above; all listed diseases are prohibited. (D)</p> Signup and view all the answers

What is the procedure for a passenger traveling in a lower class due to lack of room in a higher class?

<p>They receive a certificate for claiming a refund from the Chief Commercial Superintendent/Station Master. (B)</p> Signup and view all the answers

Which of the following options is NOT included in the list of infectious or contagious diseases?

<p>Common cold (C)</p> Signup and view all the answers

What happens upon the collection of dues from a passenger holding a certificate of permission to travel?

<p>An excess fare ticket is issued and recorded. (C)</p> Signup and view all the answers

What must be recorded on all foils of the certificate of permission to travel?

<p>Machine number of the excess fare ticket (D)</p> Signup and view all the answers

According to the rules, which of the following diseases would prevent a person from being carried on the railway?

<p>Typhoid fever (A)</p> Signup and view all the answers

What action must the Station Master take if a soldier is left behind due to lack of accommodation?

<p>Endorse the ticket with specific information (C)</p> Signup and view all the answers

In circumstances of unusual passenger movement, what should the Station Master do?

<p>Request extra carriages or trains from the Divisional Office (B)</p> Signup and view all the answers

What should the Station Master do when a passenger leaves their ticket behind?

<p>Despatch a free telegram with ticket details to the nearest station (C)</p> Signup and view all the answers

What details must be included when sending a telegram for left behind tickets?

<p>Number, class, station from, station to, and holder's name (D)</p> Signup and view all the answers

What is strictly prohibited in booking offices?

<p>Passengers entering the booking offices (C)</p> Signup and view all the answers

Upon retrieving a left behind ticket, what must the Station Master do with the original?

<p>Cancel the original and report it accordingly (D)</p> Signup and view all the answers

What must the Station Master do if they anticipate significant passenger traffic?

<p>Report the situation in advance to the Divisional Office (C)</p> Signup and view all the answers

What is one responsibility of the Station Master regarding fairs and gatherings?

<p>Keep informed about local events that affect traffic (C)</p> Signup and view all the answers

What authority does the Station Master have on a telegram regarding left behind tickets?

<p>To authorize free excess fare tickets to the destination (D)</p> Signup and view all the answers

What is the primary purpose of earmarking carriages or compartments exclusively for females?

<p>To ensure safety and comfort for female passengers. (C)</p> Signup and view all the answers

What is the age limit for boys who are permitted to travel in compartments reserved for females?

<p>Under twelve years of age. (B)</p> Signup and view all the answers

What should the staff do when encountering military personnel attempting to enter female reserved compartments?

<p>Politely advise them to use general compartments. (D)</p> Signup and view all the answers

In which scenario should lady Ticket Collectors be actively involved in assisting lady passengers?

<p>At stations where they are specifically posted. (C)</p> Signup and view all the answers

What action is strictly prohibited for male Travelling Ticket Examiners regarding compartments reserved for ladies?

<p>Entering on any pretext whatsoever. (B)</p> Signup and view all the answers

What must be done if compartments reserved for females are unoccupied?

<p>They should remain locked by Guards until needed. (A)</p> Signup and view all the answers

Who has the authority to prevent military personnel from entering compartments reserved for females?

<p>Guards and the area military authority if necessary. (B)</p> Signup and view all the answers

What must passengers do when granted permission to travel in the brake van of a goods train?

<p>Execute an indemnity note. (A)</p> Signup and view all the answers

Under which circumstances can Government Officials travel in brake vans of goods trains?

<p>If their duties necessitate such travel. (D)</p> Signup and view all the answers

What type of ticket must passengers purchase if granted permission to travel in brake vans?

<p>First class ticket. (B)</p> Signup and view all the answers

Who typically has the authority to issue certificates for travel in brake vans of goods trains?

<p>Station Masters. (A)</p> Signup and view all the answers

What is a key restriction placed upon passengers traveling in brake vans?

<p>They must not obstruct the Guard in their duties. (B)</p> Signup and view all the answers

What does the indemnity note require from the passenger granting permission to travel?

<p>An acknowledgment of any potential loss or injury. (D)</p> Signup and view all the answers

Which of the following is NOT a category of individuals allowed to travel in brake vans of goods trains?

<p>Tourists seeking unique travel experiences. (A)</p> Signup and view all the answers

What must Government Officials provide when traveling in brake vans for work purposes?

<p>Their work identification. (D)</p> Signup and view all the answers

What is the consequence of granting permission to travel in the brake van of a goods train?

<p>The railway is absolved of any responsibility for injuries. (A)</p> Signup and view all the answers

What is the maximum penalty for a passenger who refuses to leave a reserved berth when asked by a railway servant?

<p>Five hundred rupees fine (B)</p> Signup and view all the answers

What consequence does a passenger face if they persist in traveling on parts of a train not intended for passenger use after being warned?

<p>Imprisonment for three months or a fine (B)</p> Signup and view all the answers

Which action leads to a fine of up to two hundred rupees for a passenger?

<p>Resisting the entry of another passenger into a compartment (C)</p> Signup and view all the answers

What punishment is prescribed for a passenger who wilfully alters their ticket?

<p>Imprisonment up to three months or a fine (D)</p> Signup and view all the answers

What is one of the consequences for entering a carriage reserved for females?

<p>Both fine and imprisonment may occur (C)</p> Signup and view all the answers

What is a requirement for traveling in the brake van of a goods train on controlled sections?

<p>Permission from the Deputy Chief Controller is necessary. (D)</p> Signup and view all the answers

Under which circumstance can permissions to travel in brake vans of goods trains be considered routine?

<p>When it is an emergent situation. (B)</p> Signup and view all the answers

Who is allowed to travel in the brake van of a goods train without exceptions?

<p>Only the Guard. (A)</p> Signup and view all the answers

What must passengers do when they break their journey en route?

<p>Have their tickets endorsed by the Station Master. (B)</p> Signup and view all the answers

What information is included in the endorsement of a ticket when the journey is broken?

<p>Station code initials, Station Master's initials, and the date. (B)</p> Signup and view all the answers

What stipulation applies when granting permission to travel in a brake van on non-controlled sections?

<p>The Station Master has the discretion to grant it as necessary. (D)</p> Signup and view all the answers

What happens with the execution of the indemnity note when traveling in brake vans?

<p>Submitted to the Station Master before the journey begins. (C)</p> Signup and view all the answers

What is the maximum number of persons allowed to travel in a brake van of a goods train, excluding the Guard?

<p>Five persons. (B)</p> Signup and view all the answers

What primary detail must the Station Master write when endorsing a ticket for a broken journey?

<p>Date of endorsement. (D)</p> Signup and view all the answers

What criteria determines whether a Government Official can travel in a brake van of goods trains?

<p>They must pay the lower second-class fare. (A)</p> Signup and view all the answers

What is the condition under which a railway servant may permit a change of name on a ticket?

<p>Under prescribed circumstances. (B)</p> Signup and view all the answers

What must a passenger do upon demand by a railway servant during their journey?

<p>Present their pass or ticket for examination. (B)</p> Signup and view all the answers

What is required of a person who wishes to travel without a proper pass or ticket?

<p>They need to obtain permission and a certificate from a railway servant. (C)</p> Signup and view all the answers

What action is required if a person suffering from an infectious disease wishes to travel?

<p>They must obtain permission and keep distance from other passengers. (D)</p> Signup and view all the answers

What must occur at the end of a journey regarding the ticket?

<p>It should be surrendered to a railway servant. (D)</p> Signup and view all the answers

What is the potential consequence for a person caught traveling without a proper ticket or pass?

<p>They will be compelled to pay the fare and may face additional penalties. (B)</p> Signup and view all the answers

Which of the following is true regarding ticket use by the original ticket holder?

<p>It can only be used by the person to whom it is issued. (C)</p> Signup and view all the answers

What is the responsibility of a railway servant upon granting permission to a passenger with an infectious disease?

<p>To arrange for their separation from other passengers. (C)</p> Signup and view all the answers

Under what condition can a passenger in possession of a ticket still be required to pay additional fees?

<p>If they wish to travel in a higher class. (B)</p> Signup and view all the answers

What evidence must a passenger obtain if they are allowed to travel without a ticket?

<p>A written certificate from the railway servant. (D)</p> Signup and view all the answers

Flashcards

Passenger accommodation issues

Passengers unable to find a seat in their booked class.

Alternatives for no accommodation

Passengers can travel by the next train, return their ticket, travel in a lower class, or upgrade to another class, on payment of difference.

Next train option

Passenger can travel on the next train if their ticket is valid and Station Master endorses the ticket.

Return ticket option

Passenger can return their ticket within three hours of train departure for a full refund.

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Lower class travel

Passengers can travel in a lower class, if available, obtaining a certificate from the train staff.

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Upgrade option

Passengers can upgrade to a higher class on payment of the difference, a higher class ticket may be necessary and a certificate may be obtained.

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Section Controller responsibilities

Inform Divisional Superintendents and large stations about passenger overflow.

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Lost Tickets

Tickets left behind by passengers.

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Station Master's Duty (lost tickets)

Station Masters must send a telegram with ticket details (number, class, origin, destination, name) to the nearest suitable station.

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Telegram Dispatch (lost tickets)

Free telegram to nearest station with critical ticket details.

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Controlled Sections (lost tickets)

For controlled sections, a message should also be sent through control phone.

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Issuing Excess Fare Ticket

Station Master of receiving station issues a free excess fare ticket to destination.

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Cancel Original Ticket

Station Master of the origin station cancels the original ticket.

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Traffic Accounts Report

Station Masters submit report and original ticket to Traffic Accounts Office.

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Divisional Commercial Superintendent Report

A copy of the report is sent to the Divisional Commercial Superintendent.

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Booking Office Entry

Passengers should only purchase tickets through the booking window.

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Guard's Certificate

A document issued by train staff allowing a passenger to travel without a ticket, but requiring them to pay the fare later.

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When is a Guard's Certificate issued?

A Guard's Certificate is issued in various situations, such as when a passenger lacks time to buy a ticket, wants to travel beyond their booked destination, or needs to upgrade to a higher class.

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Platform Ticket Requirement

A passenger needing a Guard's Certificate due to lack of time must present a valid platform ticket at stations where they are issued.

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Continuing Journey Beyond Destination

A Guard's Certificate is issued when a passenger wants to travel beyond their booked destination on the same train.

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Higher Class Travel

A Guard's Certificate allows a ticket holder to travel in a higher class of carriage upon paying the fare difference.

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Lower Class Travel due to Lack of Space

A Guard's Certificate is necessary when a passenger is forced to travel in a lower class due to lack of space in their booked class.

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Military Personnel Travel

Military personnel may receive a Guard's Certificate if they can't exchange their warrants for tickets at the starting station.

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Who Can't Issue Guard's Certificates?

Travelling Ticket Examiners are not authorized to issue Guard's Certificates.

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Guard's Certificate Format

Guard's Certificates are printed in three copies: 'Passenger,' 'Accounts,' and 'Record,' using a carbon process for record-keeping.

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Who can travel in goods train brake vans?

The Station Master may allow travel in brake vans of goods trains for certain individuals like members of the public with urgent needs, government officials on duty, railway staff with authorized passes, and other government officials in emergency cases.

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What documents are required for travel in brake vans?

Individuals seeking to travel in brake vans must provide necessary documentation. This includes a certificate from the Station Master for members of the public, official identification for government officials, authorized passes for railway staff, and evidence of duty for other government officials in emergency cases.

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What responsibility does the railway take?

The railway assumes no responsibility for injuries or damages to passengers traveling in brake vans. Passengers are required to purchase first-class tickets and sign an indemnity note acknowledging this.

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What's an indemnity note?

An indemnity note legally absolves the railway from liability for any harm or loss incurred by passengers traveling in brake vans. Passengers must sign this note acknowledging they accept the risks involved.

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What are the key conditions for traveling in the brake van?

Passengers must possess a first-class ticket and sign an indemnity note, acknowledging that the railway is not responsible for any damages or injuries suffered during the journey.

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What happens when a passenger travels without a ticket?

The railway staff must collect the fare due from the passenger and issue an excess fare ticket. The machine number of the excess fare ticket is recorded on the 'Certificate of Permission to Travel'.

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Who should be made aware of passengers traveling with certificates?

The Guard/Conductor on the train needs to be informed about passengers with Certificates of Permission to Travel so that the railway charges due from them can be recovered.

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Where are the certificates submitted?

The 'Passenger' foils of the Certificates of Permission to Travel are submitted to the Traffic Accounts Office along with the excess fare return of the period.

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What if a passenger has to travel in a lower class?

If a passenger is compelled to travel in a lower class due to lack of space in a higher class, a certificate is issued to them for claiming a refund from the Chief Commercial Superintendent/Station Master.

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What should NOT be issued to passengers?

Manuscript certificates should never be issued to passengers as they are highly objectionable and can lead to fraud.

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What illnesses prevent a person from traveling?

Railway administrations cannot carry passengers with infectious or contagious diseases, such as Cholera, Typhoid fever, or Measles, except under specific conditions.

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Cerebro-Spinal Meningitis

This is an infectious disease that can be spread through close contact and affects the brain and spinal cord.

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What is Chicken-pox?

Chickenpox is a contagious disease caused by the varicella-zoster virus. It is characterized by itchy, fluid-filled blisters.

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What is Cholera?

Cholera is a severe intestinal infection caused by bacteria. It is transmitted through contaminated water and food.

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What is Scarlet Fever?

Scarlet fever is a bacterial infection characterized by a sore throat, fever, and a red rash.

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Females Only Compartment

Railway trains must have compartments designated for women's exclusive use. Men are strictly prohibited from entering.

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Who can travel in female compartments?

Only females can travel in these compartments. Boys under 12 years of age can travel with female passengers.

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Military in Women's Compartment

Military personnel are not allowed to enter compartments reserved for females. If they try, staff should politely stop them and direct them to general compartments.

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Traveling On Footboards

Passengers are strictly prohibited from traveling on footboards or on the roofs of trains.

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Lady Ticket Collectors' Duty

Lady Ticket Collectors are responsible for assisting female passengers at train stations.

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Male Ticket Examiner's Restrictions

Male Travelling Ticket Examiners are strictly forbidden from entering female compartments regardless of any reason.

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Infectious Diseases on Trains

Passengers suffering from highly contagious diseases like Cholera, Typhoid fever, or Measles cannot travel on trains unless specific conditions are met.

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When is travel in a goods train brake van permitted?

The Station Master can permit travel in brake vans of goods trains for members of the public with urgent needs, government officials on duty, railway staff with authorized passes, and other government officials in emergency cases.

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What documentation is required for brake van travel?

Individuals seeking to travel in brake vans must present documentation like a Station Master certificate for the public, official identification for government officials, authorized passes for railway staff, and evidence of duty for other government officials.

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What responsibility does the railway take for brake van travel?

The railway assumes no responsibility for injuries or damages to passengers traveling in brake vans. Passengers must buy first-class tickets and sign an indemnity note acknowledging this.

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Who can travel in female-only compartments?

Only females can travel in these compartments. Boys under 12 years of age can travel with female passengers.

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Can military personnel enter female compartments?

Military personnel are not allowed to enter compartments reserved for females. Staff should politely stop them and direct them to general compartments.

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What is prohibited on trains?

Passengers are strictly prohibited from traveling on footboards or on the roofs of trains.

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What is the role of Lady Ticket Collectors?

Lady Ticket Collectors assist female passengers at train stations.

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Traveling in Brake Vans

Passengers can travel in brake vans under exceptional circumstances, with permission from the Station Master and after signing an indemnity note, releasing the railway from liability for any injuries or damages.

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Indemnity Note

A legal document passengers sign before traveling in a brake van, acknowledging that the railway is not responsible for any injuries or damages they may experience.

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Break of Journey Endorsement

Passengers breaking their journey en route must get their tickets endorsed by the Station Master at the station where they disembark. The endorsement includes the station code, Station Master's initials, and the date.

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Contagious Diseases and travel

Passengers with highly contagious diseases like Cholera, Typhoid fever, or Measles cannot travel unless specific conditions are met.

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Who can issue a Guard's Certificate?

A Guard's Certificate can be issued by train staff, including Guards, Conductors, and Station Masters, in various situations.

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Traveling in a Lower Class

If a passenger is forced to travel in a lower class due to lack of space in their booked class, a certificate is issued for claiming a refund from the Chief Commercial Superintendent/Station Master.

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Manuscript certificates

Manuscript certificates should never be issued to passengers as they are highly objectionable and can lead to fraud.

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Unauthorized Compartment Use

A passenger occupies a compartment, berth, or seat not reserved for them and refuses to leave when asked by a railway official.

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Resisting Entry

A passenger prevents another passenger from entering a compartment that is not reserved for the passenger resisting.

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Traveling on Roof or Footboard

A passenger deliberately travels on the roof, footboard, or any unauthorized part of the train, after being warned.

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Altering or Defacing Tickets

A passenger intentionally changes or damages their ticket to hide their travel details.

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Entering Female Compartments

A male passenger attempts to access a compartment reserved for female passengers.

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Ticket Use

A ticket issued in the name of a person can only be used by that person. However, passengers on the same train can transfer seats or berths between themselves.

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Ticket Examination

A railway servant can demand to see your pass or ticket during the journey or at the end of the journey. You must surrender your ticket at the end of the journey or when the ticket expires.

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Traveling Without Ticket

You cannot travel on a train without a valid ticket or permission from a railway servant. If you get permission, you'll need to pay the fare later.

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Sick Passengers

Passengers with infectious diseases like Cholera, Typhoid, or Measles need permission from a railway servant to travel. They must be separated from others and may have other restrictions.

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Who Can Travel in Brake Vans?

The Station Master can allow travel in brake vans of goods trains for certain individuals like the public with urgent needs, government officials, railway staff, and other officials in emergencies.

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Brake Van Travel Requirements

Passengers traveling in brake vans must provide documentation like a Station Master certificate for the public, identification for officials, authorized passes for staff, and evidence of duty for other officials.

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Railway Responsibility for Brake Van Travel

The railway does not take responsibility for injuries or damages to passengers traveling in brake vans. Passengers must buy first-class tickets and sign an indemnity note acknowledging this.

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Prohibited Travel Practices

Passengers are strictly prohibited from traveling on footboards or on the roofs of trains.

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Study Notes

Admission to Station Platforms

  • Only bona fide passengers with proper tickets are normally allowed on platforms.
  • Station Masters have discretion to allow a limited number of non-passengers.
  • At stations with platform tickets, only those with a ticket or pass are allowed.
  • Free passes are given to specific groups (staff of certain government departments, military, etc.).
  • Commissioned officers and NCOs in uniform, with instructions for military personnel, may be allowed without tickets.
  • Railway staff, licensed porters, vendors, and others with uniform or tokens are allowed without tickets.
  • At stations without platform tickets, admittance is granted on a case-by-case basis based on the Station Master's discretion (if it's for a legitimate, "bona fide" purpose).

Passengers Crossing Station Lines

  • Passengers cross platform tracks only using bridges or subways, if available.
  • Crossing lines without precautions is strictly prohibited.

Removal of Unauthorised Persons from Platforms

  • Begging, soliciting, or hawking are prohibited on railway premises.
  • Persons found violating these rules may be removed with the help of security personnel or prosecuted.

Passenger Accommodation

  • Station staff (Guards, Conductors, Station Masters, Reservation Clerks) ensure passengers are properly accommodated according to their class.
  • Passengers refusing to vacate reserved seats can face prosecution under the Railways Act.

Passengers in Higher Class than Paid for

  • Passengers must not travel in higher classes than their purchased ticket allows.
  • No demoting of higher class carriages for lower-class passengers unless authorized.

Reserved Accommodation for Females

  • Every train must have a compartment or designated area reserved exclusively for women.
  • Men are not allowed in reserved female compartments.
  • The compartments should be locked by train staff when not in use by women passengers.
  • Children under 12 may travel with accompanying females.
  • Females can choose to travel in a general compartment if desired.

Military Personnel in Female Compartments

  • Military personnel are prohibited from entering female compartments, unless directed otherwise.
  • If obstructions occur, the military authority should be requested for assistance.

Travelling on Train Footboards and Roofs

  • Travelling on footboards or train roofs is prohibited.
  • Passengers violating this rule can face prosecution.

Precautions Before Train Departure

  • Train staff must ensure carriages' doors are closed before departure.
  • Train staff must verify that no one is boarding or alighting the train before leaving the station.

Passengers Too Close to Platform Edge

  • Passengers are prohibited from standing too close to platform edges.
  • This is to prevent accidents, especially while trains are approaching.

Platform Overcrowding

  • Station staff should distribute passengers within carriages to prevent overcrowding in any particular carriage.
  • Passengers should not obstruct the passageways with luggage.

Insufficient Train Capacity

  • If overcrowding occurs, the staff should notify higher authorities (Section Controllers, Divisional Operating Superintendent, Commercial Superintendent) to request extra carriages or trains.

Passengers Unable to Find Accommodation

  • Passengers unable to find accommodation in their booked carriage class can:
    • Travel in the next available train.
    • Return their tickets for a full refund.
    • Travel in a lower class if no room is available in the booked class.

Season Ticket Holders in Lower Class

  • If a season ticket holder travels in a lower class, they are not entitled to a refund for the difference in fare.

Guard's Certificate of Permission to Travel

  • Guard's certificates allow travel in certain circumstances like tickets not issued in time, higher-class travel, or train changes.
  • These certificates should be properly used and submitted when required.

Responsibility for Passenger Fares

  • Staff are responsible for collecting fares from passengers who received a travel certificate.
  • Passengers with the certificates should have their fares collected in order to avoid discrepancies in the accounting records.

Submission of Certificates to Traffic Accounts Office

  • Certificates should be submitted to the Traffic Accounts Office for record-keeping purposes.
  • The certificates should be submitted along with the fare collected within the given timeframe.

Refund of Unused Tickets

  • Refunds for unused or partially used tickets can be given in accordance with defined railway rules.
  • Refunds are usually processed at the office of issuance.

Various Other Rules and Regulations

  • A multitude of rules cover passenger admission, deportment, and behavior on trains and platforms—encompassing topics like prohibited items and behavior.

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Related Documents

Indian Railways - Admission to Platforms and Carriage of Passengers PDF

Description

Explore the regulations regarding access to railway station platforms and the protocols for passengers crossing station lines. Understand the guidelines about who is allowed on the platforms and the importance of safety measures when navigating tracks. This quiz will inform you about various groups exempt from normal access rules.

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