COMX 115 Final Exam Study Guide PDF

COMX 115_Final Exam Study Guide CLO 1: Explain key features and principles of interpersonal communication 1. Identify and explain each of the seven elements of IPC. 2. What does it mean to say, “One cannot not communicate,” and how does this statement relate to the Principle of IPC th...

COMX 115_Final Exam Study Guide CLO 1: Explain key features and principles of interpersonal communication 1. Identify and explain each of the seven elements of IPC. 2. What does it mean to say, “One cannot not communicate,” and how does this statement relate to the Principle of IPC that “IPC is not always intentional”? 3. Another principle of IPC is that IPC has content and relational meaning. Considering what you now know about verbal and nonverbal communication, identify how you understand these two layers of meaning in an interaction. 4. Explain what it means to say that IPC is systemic. Explain the cultural implications of interpersonal communication based on systems theory. 5. Explain the difference between synchronous and asynchronous communication, strengths/challenges of each, and considerations for selecting each as a communication channel. 6. Explain what it means to say that interpersonal communication is irreversible and unrepeatable. Why is an important principle to remember. Connect elements from our discussion on ethical communication. CLO 2: Explain the influence and impact of perception, language, nonverbal behavior, listening, emotions and culture on interpersonal communication 1. What is the process of perception? What does it mean to say that perception is always partial and subjective? How does the ladder of inference help us understand the influence of perception on thoughts and behaviors? 2. What does it mean to say that language is arbitrary, ambiguous and abstract? In what ways can language structure thought? 3. What is nonverbal communication? How can/does it interact with verbal communication? What is nonverbal immediacy, how is it created, and when is it important. 4. Explain the difference between hearing and listening. What are obstacles to effective listening? What are examples of nonlistening? What are elements of active listening? 5. What is emotional intelligence? Use the rational-emotive theory to explain the role of cognition in the emotional experience. 6. What is culture? Using Hofstede’s Cultural Value Dimensions, explain at least three ways that culture can influence communication.  COMX 115_Final Exam Study Guide CLO 3: Explain how communication impacts individuals and relationships, including its role in forming, maintaining, and ending of personal relationships; and role in conflict management 1. Explain what it means to say that the “self” arises out of communication with others? Be able to provide examples of how this happens. 2. What are ways that gender can influence communication? How does communication influence gendered communication? 3. What is relational dialectics theory? What are the dialectical pairs and how can partners work to manage them? 4. What kinds of communication behaviors create a defensive communication climate? What kinds of communication behaviors create a supportive communication climate? 5. What is the role of self-disclosure in the creation and maintenance of a relationship? How does social penetration theory explain how self-disclosure evolves through the stages of a relationship? 6. Explain the potential positive and negative effects of conflict on an interpersonal relationship. Why is perception an important element of understanding interpersonal conflict? What are the five approaches to handing conflict and when/why might each approach be appropriate/effective? CLO 4: Identify and practice specific strategies to improve interpersonal communication competence 1. Explain Communication Competence and the stages of skill development (as it pertains to developing communication competence). 2. Be able to identify and explain strategies for improving interpersonal communication for each of the elements of CLO 2 o Perception o Language o Nonverbal Communication o Listening o Emotional Expression o Intercultural Interactions