Communication Skills Lecture 1 PDF

# Communication Skills ## What is communication? * The process of sharing information and messages between/among people or groups ## What are the elements of communication? * Communication consists of five elements: * The sender * The receiver * The message * The channel * Th...

# Communication Skills ## What is communication? * The process of sharing information and messages between/among people or groups ## What are the elements of communication? * Communication consists of five elements: * The sender * The receiver * The message * The channel * The feedback ## Who is the sender? * The sender is the one who sends the message to the receiver through face-to-face conversation or written messages. ## Who is the receiver? * The receiver is the one who receives messages from the sender. ## What are the messages? * Messages carry information from sender to receiver ## What are the types of messages? * There are two types of messages: * Written messages * Unwritten messages ## What are the types of unwritten messages? * There are many types of unwritten messages, including messages sent face-to-face, and messages sent to the receiver through channels. ## What are the channels that send messages to the receiver? * There are various types of channels, such as television, social media, written messages, and face-to-face conversation. ## What is feedback? * Feedback represents the information learned and inferred by the receiver from the messages. ## Important Notes: ### What is the origin of the word "Communication"? * The English word "Communication" has been derived from the Latin word "communicare", which means to impart or participate. The word "Communicare" is derived from the root "Communis", which means to make common or to share.